Jean

Reviews

Superhost

42 total reviews

86% rated 5★

42 reviews

4.81

2025–2026

42 reviews

6BR Villa in Tehuixtla

Tafa

Excellent, 3 weeks ago

Excellent house and excellent service from the owner and Amador.

We had a great time. Jean and Mr. Amado were always attentive and very friendly. Great care and hospitality. The house is very large and beautiful, and it has everything advertised. Great for large and small groups. Very good Wi-Fi. My husband and I worked, and everything was fine. It's a private area. My children were happy in the pool. The water is at an excellent temperature, and at night it is incredibly lit up. It has a speaker, TV, and plenty of lounge chairs and armchairs. The barbecue area is ideal for grilling meat for large and small groups. It has the necessary furniture and very nice pool towels. The garden is very large. The children played soccer without any risk. It has 6 spacious and beautiful rooms, one with a jacuzzi, plus a small room with bunk beds. We occupy the 3 rooms that have air conditioning. Thank you, Jean and Mr. Amado.

The house is very nice and spacious, great for large groups. In addition, the service from Mr. Amador and Jean, the host, was very good and respectful; they were always attentive and willing to help throughout the stay. However, there are several points to improve. The rooms on the upper floor do not have air conditioning, and the heat at night is quite uncomfortable, to the point that guests have to be relocated to the rooms with air conditioning in order to rest. The refrigerator is not working properly, and basic items such as a microwave oven and sufficient cooking utensils are missing. The internet is also very intermittent. It would be advisable to reinforce the constant fumigation, since although it is understood that there are insects due to the location, it is an issue that can be greatly improved. In addition, some water faucets are faulty. Apart from these details, the stay was good and the property has a lot of potential.

Host Response

Thank you for your comments and for highlighting the service and helpfulness provided during your stay 😊 The description of the house specifies that 3 bedrooms have a mini-split air conditioner and the others have a fan, although we understand that in very hot seasons the wind chill may vary for each guest. We also appreciate the feedback on maintenance and amenities, as it helps us to continue to improve constantly. Some points are already being reviewed. We always try to be available during the stay to provide support and resolve any situation immediately, so we would have gladly taken care of any of these issues if they had been reported during your visit. Thanks again for staying at Casa Belle Vue 🙏

Jean, from the beginning, was very attentive with her messages, following up at all times, very clear with the instructions to get to the accommodation. The house is very nice to spend the weekend and more time if required, our stay was very pleasant, my dogs were happy running in the garden, everything was very nice. Thank you so much for everything and we will be back soon! 100 recommended!

Host Response

Thank you so much for your comment and for choosing us to spend your weekend! 🏡✨ I'm glad to hear that you enjoyed the house and that your dogs had a good time. It will be a pleasure to welcome you again, and we are always attentive to make each stay perfect. Thank you for your trust! 🌟

6BR Villa in Tehuixtla

Karla

Excellent, 1 year ago

The service was great, they were always looking out for us.

Host Response

Thank you for your comment! We were very pleased to welcome you and to know that you felt well taken care of. We are always on the lookout to make your stay as comfortable and enjoyable as possible. I hope you come back soon!

The pool is difficult for older people to access, but other than that the house is very nice and everything was perfect during the stay. Mr. Amador is very friendly and was always attentive to our requests. We left with a very good taste in our mouths.

Host Response

Thank you for your comment and for choosing us! We are very happy to hear that you enjoyed your stay and that the house was to your liking. We also appreciate your observation about access to the pool; we will take this detail into account to continue improving and providing a better experience to all our guests. Mr. Amador will be very happy to know that his attention was appreciated. It will be a pleasure to welcome you again!

Jean is a very friendly Host and at all times he communicated with me for any situation of the house, Amador the caretaker of the house is also a very attentive and helpful person at all times. I'll definitely consider this place for future occasions

Host Response

Thank you so much for your words! We are glad to hear that you felt well attended to. We strive to provide a friendly and attentive service, and comments like yours motivate us to continue doing it with pleasure. I look forward to welcoming you again on future occasions. Here's your place!

The house is as shown in the photos. I do not recommend it for young children as there are many stairs and it may not be safe. It has everything you need to prepare food and have a good time. The weather is excellent for being in the pool, which is always kept at a suitable temperature. You must be careful as there are many insects (spiders, scorpions) that are ultimately part of the place. During the weekend we stayed there was no internet as they mentioned having a connection problem. The refrigerator was also a small problem because it was not cooling properly and we put some things in the freezer. In general we had a great time and the house seemed very suitable. The host was attentive at all times.

Host Response

Thank you for your comment and for highlighting aspects such as the accuracy of the photos, the equipment of the house and the climate, which is undoubtedly ideal for enjoying the pool. We apologize for the temporary inconvenience with the internet, which was beyond our control, and we appreciate your understanding. As for the refrigerator, it works properly, although intensive use or overfilling can affect its performance momentarily. It is important to mention that, being surrounded by nature, some insects typical of the area can be found, although we carry out constant fumigations. Regarding the stairs, we appreciate the observation; however, it should be noted that they are not slippery and, so far, we have not received reports or incidents from families with small children. We take this opportunity to kindly remind all our guests that taking care of the furniture and facilities is essential to maintain the quality and comfort that characterize Casa Belle Vue. Incidents like the one that occurred, where some furniture ended up in the pool, should not happen and we trust everyone's consideration to avoid similar situations. It was a pleasure to serve you and you will always be welcome at Casa Belle Vue.

I loved the house and the attention that Jeanette gave us! Always attentive to your questions and quick solutions, just like Mr. Amador, very friendly and attentive all the time! I will definitely be back and recommend this place 100%!!

Host Response

Thank you so much for your nice comment! It was a great pleasure to welcome you and I'm glad to hear that you enjoyed the house and the service🙏✨. We look forward to seeing you again, you will always be welcome! 🌸🏡

Jeanette is an excellent host, the house is beautiful and large, it's worth the cost, just as points that could be improved is the cleanliness of the bathrooms, some had scale, and some sheets had stains. The person who takes care of the house is very respectful and attentive. Thanks Jeanette, I really felt at home!

Host Response

Thank you so much for your comment and for sharing your experience! I'm so glad you felt at home and enjoyed your stay🏡✨. I really appreciate your feedback, we are already working on those details to make each stay even better. It will be a pleasure to welcome you again, thank you for your trust! 🌟

Thank you. But they let a car in while I was there with my family, terrible security!! Very nice house, a lot of potential. The kitchen is shared with those who take care of the house, including the refrigerator, which is in very poor condition. For 12 people, not even the forks are enough. All the kitchen utensils are missing,

Host Response

We are very sorry for the inconvenience, we will take into account your valuable comments, have a nice day!!!

The house we loved and I was very pleased that each room has only one bed and its own bathroom, the garden area is very large and perfect for pets, the house is very clean and the communication with you was very clear and really is a very nice house. The only one but, it would be the pool to not have a boiler the water was very cold and it was very difficult to enjoy it. Thank you so much for your support and accessibility :)

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