Karina

Reviews

Superhost

122 total reviews

85% rated 5★

122 reviews

4.80

2022–2026

122 reviews

4BR Villa in Valle de Bravo

Libo

Excellent, 3 weeks ago

It is a very nice house with views of the lake, and direct access to the lake from its dock. I loved it.

We spent some very comfortable and entertaining days as a family. The house has very nice spaces for different activities, the pool, the kayaks, the terrace, and a very large TV room. Karina was always very helpful at all times.

Host Response

We're glad you had a great time. It was a pleasure to welcome you, Claudia. We look forward to seeing you whenever you like!

From the moment we arrived, we were in constant communication with the host, and the convenience of having a support team available at all times with an excellent attitude was truly incredible. The place has an incredible view of the lake, and the weather allowed us to enjoy the place to the fullest.

Host Response

Thank you very much, Luis Fernando. It was a pleasure to welcome you. We look forward to seeing you whenever you like!

It is an excellent option to escape the stress of work and also to spend a great weekend with the family. It is practically 2 hours from Mexico City, which is super convenient. The house is beautiful with all the necessary amenities. The view is unique, right by the lake, and the service from the staff is impeccable. We will definitely return soon.

Host Response

Thank you very much for your comments, Francisco. We are glad you enjoyed it. We look forward to seeing you whenever you like!

Our stay was excellent from the beginning to end. The house is in perfect condition, very clean, comfortable and with high-quality amenities. Each space is very well cared for and designed for you to enjoy and rest. Something we really want to highlight is the service of the house staff: always attentive, friendly and willing to help at all times. They made the experience even more enjoyable, and we felt very well taken care of throughout the stay. We would definitely come back and highly recommend this Airbnb for those looking for comfort, excellent service and a first-class stay.

Host Response

It was a pleasure to host a family like yours. We look forward to seeing you soon!

Karina and the house staff were very friendly to all of us; they were always attentive to our needs and made us delicious pizzas. The entire house was clean, and the view was amazing. The pool was also convenient and clean, as were the bedrooms. We would definitely repeat this experience again. Thank you for everything

Host Response

It was a pleasure to welcome you, Fátima. We look forward to seeing you whenever you like.

The house has amazing views; the gardens and open areas are very pleasant and beautiful, and you can enjoy the sunsets. The staff who take care of the house and help with meals cook spectacularly well. On the other hand, we believe that the house requires maintenance in the following cases: 1. The toilets were clogged, and the water in the showers would stagnate a lot, causing bad smells. 2. Initially, the refrigerator did not work due to maintenance, but this issue was resolved the next day. 3. We were unable to use the pool and hot tub at first because they were constantly dirty. 4. The hot water in the upstairs bedroom bathrooms didn't last at all; it ran out quickly. Finally, the layout of the house is a bit complicated, because if we forgot any supplies, we had to go up and down to the kitchen.

Host Response

This is a false and malicious comment. The pool and the house are always in perfect condition, and we have staff on hand at all times to ensure this. Every morning, the pool is left looking like new. When it rains during the day and there is wind, it is impossible to prevent leaves from falling, but Gerardo always comes back to clean it immediately whenever necessary. These guests clogged the sink in the master bedroom when they flushed down the cap from their toothpaste tube, but we immediately brought someone to fix it anyway. They failed to mention that they brought a dog in without permission, and they were upset that we might keep it confined. We are no longer allowed to have pets because we have an allergic son, and that's the reason for these comments. The staff are wonderful, always helpful and attentive. There is no issue with training; they provide service with the best attitude and cook delicious food, but they are human beings and cannot work 20 hours a day, as these people expected.

Amazing experience! The house is huge and extremely comfortable. It has multiple recreational areas. Everything is impeccably clean and tidy. It also has the great plus that there are service people who are attentive to whatever you need. They help with cleaning and even help you cook. Everything is very complete in the house. So you don't have to go out. Karina, the host, was always very attentive to everything. They gave us very clear directions to get there and offer you many extra services. Highly recommended!

Host Response

Mario, thank you so much for your feedback, it was a pleasure to host you and your group!

The house is my son's dream house, that's how he described it, it's beautiful, comfortable, clean, incredible spaces; Karina has staff to support you during the stay, Lula, Gerardo and Maritza, who support you at all times, guide you to places to visit, super friendly. We asked for a campfire and it was amazing, they have a private dock, super nice. The pool is clean, as are all the facilities. We hope to return soon.

My family and I spent Christmas at this property. We are a big family and we fit perfectly. All spaces are adapted for large groups, super comfortable. The guys who help take care of it are always very friendly and helpful. Karina was always making sure we had everything we needed :) It is on the shore of the lake which gives it a beautiful view. We totally loved it and would always come back. Thank you so much!!!!

Our stay at Karina’s place in Valle de Bravo was simply wonderful. The house is extremely comfortable and beautifully furnished, with every detail thoughtfully prepared to ensure a perfect stay. We had everything we needed to relax and enjoy the best of the lake with family and friends. The location is unbeatable—perfectly placed to take in the stunning views of the lake, surrounding mountains, and truly breathtaking sunsets. Waking up and winding down each day with those views was unforgettable. Karina was an excellent host: responsive, attentive, and always willing to help. We felt very welcomed from the moment we arrived. We absolutely loved our weekend and can’t wait to return. Highly recommended for anyone looking to enjoy Valle de Bravo at its best!

Host Response

Diego, It was such a pleasure to host you and your family, thank you for such a nice review and you are always welcome back!

4BR Villa in Valle de Bravo

Gerardo

Excellent, 1 year ago

Karina was always attentive to any additional needs and made sure we felt well cared for. She’s incredibly friendly and thoughtful. Gerardo and Lula were also amazing — both very attentive and cooked delicious meals for us. The house itself is beautiful, with spacious bedrooms and great amenities like a jacuzzi, pool, and game room. The view of the lake is simply incredible. I highly recommend staying here!

From the beginning, Karina was an excellent and super friendly host, always available and attentive to us at all times. From the moment you enter the garage of the house, it is important and even in the garage, there is an incredible view. In every space of the house, all the rooms are beautiful, the terrace of the house is beautiful, the dining room and the kitchen outside are also beautiful to eat with a spectacular view. It should be noted that there are 2 kitchens, 2 dining rooms and 2 living rooms, one inside and one outside, many amenities that made our stay amazing, the pool area is also beautiful. Lula and Gerardo are super friendly and attentive people, always willing to solve anything and attentive to everyone. Overall everything was perfect, we had an amazing time. In short, the house is impressive and beautiful, Lula and Gerardo are excellent hosts and Karina is an excellent host and a very nice person. I can't wait to go back, I'd go back a thousand times.

4BR Villa in Valle de Bravo

Santiago

Excellent, 1 year ago

The house is simply beautiful. From the moment we arrived, we were surprised by how well-kept every part of the accommodation is. The decoration is very tasteful, with cozy details that make you feel right at home. The photos don't do it justice: the spaces are spacious, bright and very clean. In addition, the setting is quiet and perfect for resting. We would definitely stay here again. Highly recommended!

4BR Villa in Valle de Bravo

Diego

Excellent, 1 year ago

Hello. I definitely had a great vacation with friends and family. The place is spotless, clean, friendly, and private. The pizzas that prepared me were more than spectacular, the people in charge of the housing always behaved very respectful of us giving us our space. I would definitely go back to this home. Thank you

The house is nice but it's a bit old, I think the rooms and other internal areas of the house need remodeling. The service of the staff who help with cleaning and cooking (Lula and Gerardo) was not 100%. You had to ask them several times for things. In general, they did not have much initiative or willingness to do things. Although we brought all our food, they cooked us a breakfast with some beans that they had stored there without asking for our authorization, which caused allergy to one of the members of the group, the cook had been asked in advance to do it with beans that we brought but it was not the case. In the bathrooms there were many mosquitoes and insects that were there throughout the stay, they were never cleaned. The views from the house are beautiful and Karina was always attentive to our needs.

Host Response

This review is completely false and we took the time to clarify it since anyone who reads it and is a first-time customer may think it is true. The house is in perfect condition. In fact, during January we had it blocked from reservations because we painted it completely inside and out (even without needing to) and also all the outdoor furniture was reupholstered for an even more modern look. Lula and Gerardo are the most helpful people in the world and they cook delicious food. If there's one thing we have to constantly congratulate them on, it's their great service. This tenant and her friends were very rude to the staff during the stay and were upset when asked to moderate their party as their behavior was inappropriate with the neighbors. The biggest problem was when they were reminded that the service was included as a courtesy but the tips were not included. They were taken care of at all times and pizzas were cooked until after midnight. When they left, they did not agree to leave tips because they argued that this was their job. Unfortunately, there are still people who feel that service personnel can endure mistreatment and abuse. clarifying some of its points: 1. The bathroom in the playroom that they used at night was NOT dirty when we handed it over to them, not even with flies or anything, but they were very drunk and left the lights and doors completely open at night and obviously flies got in during the night and we have no control over that. 2. They woke up to breakfast at 11am and ordered sopes, but among their ingredients they did not have canned beans but a bag of beans to cook in an express pot, which would take quite a while and we were not notified a day before, in an effort to serve and help them Lula gave them one of our bags of green valley beans that are already refried, at the time they did not say anything and they all had a perfect breakfast (absolutely no one got sick). For us, service from the moment of your reservation is essential. We always try to serve everyone in the best way so that they enjoy their stay. We only ask in return that the house be taken care of correctly and that the staff be treated with respect. If they serve you and cook for you inside and outside their normal working hours, simply recognize them with tips. l

Karina was a very good host and helpful at all times. The instructions were always very clear and the service was always attentive and helpful. The house has many stairs, which can make it a little difficult for older people or people in wheelchairs/crutches. The house has amenities such as a swimming pool, jacuzzi, barbecue, pizza oven, boat, etc. at an extra cost (we would have liked it to be included in the house for the price). Overall it was a very pleasant visit that met expectations and at all times there was very good communication and helpfulness from Karina and the staff.

4BR Villa in Valle de Bravo

Gerardo

Excellent, 1 year ago

Excellent place to spend days with the family. The terrace with grill and unparalleled view of the lake is a place to relax and have fun. The host's attention, it is very efficient and friendly, so you feel always taken care of. Lula and Gerardo, they're there the whole time. Definitely a highly recommended place.

We stayed for the weekend in this house and everything was wonderful. the view it has from the jacuzzi, the terrace and the barbecue at the lake is wonderful. we had very good weather and we were able to enjoy the house a lot. The people who help with cleaning and cooking are very friendly and always very helpful. Karina helped me solve all my doubts from before the reservation and all the time she was kind and attentive to us. I recommend the house and if I have the opportunity in the future to stay here again I would not think twice

Our experience at Karina's house was expected!! Starting with Karina that the whole time was in excellent communication and with an honest intention that our stay was a beautiful experience. Mrs. Lula and her son Gerardo ( who help in the house ) made this experience something very special since they are very efficient and very attentive to the needs of the guest to make their stay a good one. And to close with a gold brooch the Captain Rene driving the boat you can rent was a wonderful experience, excellent person too and super attentive. The house is super well equipped with what you need and is beautiful !!! It has the best view of Valle de Bravo Lake that I have experienced and the mountains. In short it was a FANTASTIC experience. We really appreciate it

To be honest we were pretty disappointed with all the rules and hidden prices. The best part were Lulu and Gerardo , amazing people and great food. Beautiful place But BEWARE they charge you for anything and everything extra. They even send you a paper with all the extra charges so you can choose what you want to add... some are reasonable some are way to expensive 1.- The pool it's freezing and if you want to use the jacuzzi you have to pay extra so they can heat it up for you. 2.- They said they had water in the place but it was only until we brought it up that they actually bought it for us but they didn't say anything the day before. 3.- we broke one glass, and we understand that they need to charge us for that but they really overprice it. Lastly hopefully you are not a late sleeper because check in it's late and check out it's before 10 am ... we asked to be able to leave a little later and "later" was only until 11.30 am after that they wanted us to pay an extra night..

Host Response

Paulina, we do not usually answer reviews because usually the guests are quite honest and we believe that our service and quality thankfully speak for themselves always. In your case if we are going to take the time to clarify what you do since they are not true above because they are false and written to generate confusion. We have absolutely NO hidden cargo. We offer additional servicos that guests have been asking us over time to make their stay more comfortable and fun such as the boat service, ski, wakeboard and donut. These services are not hidden or obligated but obviously cannot be included in the stay. We also offer firewood and charcoal for the barbecue in case they do not want to bring theirs, our prices are even below what you get everything in the valley because we buy in larger quantities with the sole intention of offering the service, it is not a business at all. The list with all this is always sent to you from the first day you book so that you decide if something works for you and let us know to be ready upon arrival. In the publication it is also mentioned that we have a solar boiler at NO cost that keeps the pool at approx. 27-28 degrees. If ustdes require it hotter we have the option of gas to carry it 30-31 degrees, which is also completely optional and the same applies for the jacuzzi. So those amenities are only if guests request them. We pride ourselves on having great service and the house in the best conditions possible for you to have a unique stay. We have received families, groups of friends, friends, bachelorette parties, and children's and adults' birthdays, we do everything in our hands, we even decorate and organize surprises and Christmases for you to enjoy to the fullest. But if we understand that the house and services are not for all public as maybe it was your case. I also told you that the check-in and check-out times are also specified on the page, it takes 4 hours between a reservation and another to be able to have the house in perfect condition, we gave you without any additional cost early check in at 2:00 and late check-out at 11:30, which we always do as a courtesy with our guests while the previous and subsequent reservations allow it, but nowhere can you occupy the house all day without paying extra. Regarding the water you commented, they were provided two bottles of water as we do as long as they warned us that they immediately finished they buy another so that they always had. We do not understand what excessive costs you mean if your final account that you mention was $400 pesos (20 dlls), corresponding to a complete batch of wood for the fireplace and glass glass of wine that broke and only 200 pesos was charged for it. ( 10 dlls) . I write all this because your comment was completely malicious and we consider it very important to clarify the points for people who read this and had any questions.

4BR Villa in Valle de Bravo

Arturo

Excellent, 2 years ago

A very pleasant stay

4BR Villa in Valle de Bravo

Cesar

Excellent, 2 years ago

Everything excellent! The house is beautiful. We enjoyed it 100%. Even though there was no electricity for almost a day, Karina was very understanding and considerate in extending the check-out time. Thank you!

The stay was excellent. Ms. Karina is always in communication, making sure everything is perfect. The house is super spacious and clean. Mrs. Lula and Gerardo are very attentive and are always available if you need anything else. The rooms are very comfortable and the cleanliness is impeccable. Honestly, we really enjoyed the stay. The place is very quiet and the view is spectacular. It is located 10 minutes at most from downtown, so it is super easy to access everything. Highly recommended!

The house is very nice and spacious,the attention of her host and her very good people,the pool was a little dirty and not at the right temperature, even though the weather was very hot,they made the adjustments and on the 2nd day of the stay it was already at a very good temperature, there is only space for 2 cars,the view is very good to the lake,a lot of privacy,very kind Lula and his children!,I recommend the house!

My stay at the place was great! The location is perfect, it's always clean, and the staff are very helpful. Although I was surprised to find cameras inside the entire house, overall, everything was great. The price was a bit higher than I expected, as unforeseen expenses came up at the last minute. But I appreciate Karina for quickly resolving minor issues that arose during the stay. Despite some inconveniences, we had a positive experience overall, and we appreciated the staff’s efforts to ensure our comfort. Thank you for everything!

The house is very nice and with incredible views of the lake 🤩 Lula and Gerardo support you with what you need and that adds value because you will really enjoy yourself without worrying about anything. All the spaces are super nice and you don't feel the need to leave the house. The blind in one of the rooms was not working and it looked like it had been like that for some time and neither was one of the shared bathrooms in which the shower did not work, other than that, everything was excellent!

Host Response

Mileidy is a pleasure that you enjoyed your stay, for us it is the most important thing! Thank you for telling us about the shower and blind, the shower had only been tight and the blind stuck on it, but both have already been fixed and working perfectly that same day. We look forward to hosting you! Happy holidays.

One more than spectacular house! With a view and access to the lake, you can rent a boat and take a nice walk on the lake just a few steps away. Spacious rooms with luxurious details. The house has a pool and spaces that you will enjoy (outdoor room with fireplace for example). The best service is! The people who work in the house made us feel at home (the lady cooked delicious food for us) We will be back soon!

The house is beautiful and very well maintained. The views are wow! Miss Lula and her son's help was very good. Lula is a candy in person, she's very friendly. Everything in the house in general was perfect. We asked for the heating service in the pool for two days and the water was always warm, although the pool has no light so that it makes that area very obscure at night. The rooms are very comfortable, although in some literal grind the wood and sometimes it was uncomfortable for some of my companions at the time of sleeping. Take a lot of mosquito repellent for mosquitoes because there is excess in the ping pong areas and the grill. We made a roast meat on the second day and the charcoal smoke drove them almost completely away, so it wouldn't hurt that anyone who read this review used it as a tip. The only thing that is very bad is the location in the post because once you put it, it sends you to the center of the village and not to the house.

The best thing was the attention of Lula and Gerardo, staff in the house. They are very friendly and interested in making the stay pleasant. And very good at making pizzas! The house is very nice, with a beautiful lake view, very spacious. Only the years are already noticeable and requires maintenance or renovation in several spaces. I think for the price, and for the quality of the house, the level of maintenance should improve. The slopes in the house are a little uncomfortable, more than anything due to the need to go up and down stairs when older people travel, which is not shown in the photos and can be inconvenient for some people. I didn't really like the early checkout time (10am), but Karina, an excellent host, was kind enough to allow us to extend it until 1pm, in addition to being attentive at all times and resolved all our questions very well.

4BR Villa in Valle de Bravo

Carla

Excellent, 3 years ago

Excellent accommodation. The host was attentive to us at all times, there was always communication. Gerardo and Lula, houseworkers, were very attentive too, cooked excellent, I highly recommend the baked pizzas they prepare. The house exceeded expectations...very nice, comfortable, with super spacious spaces, the spectacular view, we spent a few very pleasant days. Highly recommended :)

Lula and Gerardo were simply outstanding. Their genuine hospitality and attention to detail were evident in every interaction we had with them. Karina, the owner of the Airbnb, was attentive and readily available to answer any questions we had, provide helpful suggestions and ensure that we had everything we needed to make our stay memorable. Speaking of the house itself, it was a haven of tranquility and beauty. It offered breathtaking views of the surrounding landscape. The interior was tastefully decorated. The outdoor spaces were enchanting. The well-manicured gardens, the inviting terrace, and the refreshing pool provided the perfect setting to unwind and bask in the natural beauty of Valle de Bravo. It was an amazing trip. Thank you Karina, Lula and Gerardo.

House with a spectacular view! Terraces with a swimming pool, barbecue, fireplace, wood-fired pizza oven, garden, ping-pong table—everything you need for an amazing stay! The house has everything you need to have a great time, even board games. Rafa and Lula are the best—always friendly, attentive, and they made us some delicious pizzas! All bedrooms also have a lake view, including the shower in the master bedroom. Karina was super helpful and attentive at all times. Even before our arrival, she shared suggestions for activities to make our stay the best it could be! We were greeted with a welcome kit that included toothbrushes, toothpaste, lots of surprises, and even Valle de Guadalupe sandals. It exceeded our expectations in every way; it looks very pretty in the posted photos, but in person, it's even better! The only thing is that I wouldn't recommend it for families with very young children because it has “a lot of stairs,” some of which can be dangerous for young children. The best Airbnb

BEAUTIFUL PLACE! Lula and Rafael (caretakers) were absolutely the best. we spoke very little Spanish, and they spoke little English so communication could be challenging. We stopped at Costco and bought $300. food for them to use for meals but b/c of communication they purchased a lot of the same things. We paid for them to pick up stuff & for food. We ended leaving over 200.00 of leftover food. We were supposed to meet up with Karina to discuss meals but she was not able to meet. not that big of a deal BEST PART WAS ALL THE EXTRA TOUCHES! Karina knew we were there for our daughter's wedding (they stayed at the venue ,so they were not even there) and she had a bottle of the most amazing champagne so we could toast them. Our other daughter had a Bday and Lula & Rafe picked up a pinata & candy & set it up to surprise her. We would absolutely recommend. p.s. can I get Lula's guacamole and ham & noodle recipe. THANK YOU FOR EVERYTHING!

Karina’s home was gorgeous with spectacular views. Rafael greeted us warmly and he and Lula went above and beyond to provide first class service- from grilling, pizza making, running errands, starting the fire each night - the list goes on - we felt pampered and extremely well taken care of. Add the unbelievable views, infinity pool and luxurious property, it was the perfect trip to decompress. My sisters will be back with their entire family as we didn’t even touch the other amenities such as water skiing and kayaking.

Good accommodation, but it needs maintenance, cleaning, and better service.

Host Response

This guest left a mean comment after getting upset for not being allowed for a late check out, but it was impossible as another family was coming in that same day and we needed the time to prepare for them. Unfortunately we can not control this reaction but we can assure, he as all our guests, found a very nice and clean house with a very welcoming personnel that treated them great, cooking for them until late at night and helping in absolutely everything as they always do. We are proud of the service we provide and thanks fully many comments to prove so.

4BR Villa in Valle de Bravo

Gerardo

Excellent, 3 years ago

Karina’s Place is a great option if you are looking for a cozy, and beautiful space. Karina and the staff in charge or the house are always eager to provide help

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