Juan

Reviews

544 total reviews · 4 listings

92% rated 5★

544 reviews

4.89

2022–2026

Cleanliness 4.9

Accuracy 5.0

Communication 4.9

Location 5.0

Check-in 4.8

Value 4.9

544 reviews

3BR Penthouse in Panama City

David

Excellent, 3 weeks ago

Great spot. Very spacious. Thoughtful interior design. Amenities on point. Rooftop private pool is bonus. Balcony off main level raps around entire home. Best spot in Panama Casco V that I’ve experienced. Host is great. Security is great. Stayed a week. Next trip Needs to be two to three weeks. Chao!!!!

One of the nicest places we've booked so far – furnished with a lot of love for detail, absolutely high-quality furnishings, spacious, with great views from the wrap-around balcony. The location in the old town is fantastic. Everything there is within walking distance, and great cafés and restaurants are just around the corner... The communication and service from Juan and his team – best regards to the front desk, we had a lot of fun with you and thank you very much for the many valuable tips – were fantastic and exemplary! All around great and an absolute recommendation!

We had a wonderful stay! The apartment was absolutely beautiful, comfortable, and in a great location. We also felt very safe throughout our entire stay, which was extremely important to us. The host was responsive and helpful—any time we had a question or encountered a small challenge, they got back to us quickly and made sure everything was taken care of. It was a little on the expensive side, but considering the quality of the apartment, the location, and the overall experience, we were very pleased with our stay. Overall, we had a great experience and would definitely stay here again when visiting Panama. 10/10 — highly recommended!

It was super clean, charming and well stocked. The owner was super responsive when things needed a little tweaking – the location was amazing and definitely worth the price we paid. I felt like it was a great deal. The one thing that I think should be changed is the instructions should be given to get there with the name of the building because Uber does not recognize the address and Google Maps also sent us to the wrong place It only recognizes the name of the building- CASA MALLET. Thanks Juan! We will definitely recommend to friends .

Wynwood House

Andreina

Repeat guest

Excellent, 1 month ago

Everything was great!

2BR Condo in Panama City

Andreina

Repeat guest

Excellent, 1 month ago

The apartment was very comfortable and just like the pictures. We loved all the plants, it made it feel cosy! Beds were very nice. But what really made a difference was how helpful Juan was and the personat the reception was extremely nice and always ready to help. It was like a hotel concierge. Would definitely recommend!!!

Great apartment in the heart of Casco Viejo. Casa Mallet is a wonderful property, easy to walk and explore Casco Viejo. The apartment was excellent for a short day (2 nights). Anything longer and I would have struggled with only having 3 bath towels for 3 adults. They do provide 3 Tide pods to get you through. The kitchen is well stocked with everything you need but truthfully don't bother cooking, this area has AMAZING restaurants on every corner. Beds were clean and comfortable. No complaints or issues there at all. Jerry, door man, is an amazing ambassador for the Wynwood House brand. Always quick and eager to help, open doors, give you suggestions or just wish you a fantastic day. That is the real magic of the location, its staff such as Jerry. If you drive, please note that parking is limited in the area. Jerry pointed me to the open air parking area off of Av. Demetrio Blvd, just 30 second walk from the apartment. Good, safe, affordable ($25/day). Enjoy Casco Viejo

Our family of four - including two teenagers - loved our stay here. The apartment was spotless, well-quipped, calm and thoughtfully designed. The balcony was a favorite spot to read and to drink in the sights and sounds of Casco Viejo. We especially appreciated the friendly and helpful staff at this Airbnb, both onsite in the small reception area and online. The apartment is in the perfect location, supremely walkable. We enjoyed the Canal Museum just across the way - our visit there helped inform an amazing boat journey through the Canal itself. We had great rooftop breakfasts at Baloo Cafe around the corner and the cocktails and jazz at Villa Ana 1928’s speakeasy were very special. All in all a wonderful place!

We had an absolutely exceptional stay at this property, ideally located in the heart of Casco Viejo, Panama City. The location is perfect for exploring the historic district, with restaurants, cafés, and all the main attractions just a short walk away. The apartment was spotless, incredibly comfortable, beautifully decorated, and equipped with everything we needed. We felt at home from the moment we arrived. The hospitality was outstanding. Our host was incredibly kind, responsive, and attentive to every detail, making our stay even more enjoyable. We highly recommend this place to anyone visiting Panama City. It is truly a hidden gem, and we will definitely come back as soon as we have the opportunity. Thank you for such a wonderful and unforgettable experience!

great place, clean, cosy, great location

Host Response

Hi Jeroen, thank you so much for your review! We are thrilled to hear that you enjoyed the place, its cleanliness, cozy atmosphere, and great location. It was a true pleasure hosting you, and we hope to welcome you back in the future. Wish you all the best!

Great Stay! The house looks even better in person and it was the perfect location for me and my dad to explore Juan was also helpful and accommodating Highly recommend!

Host Response

Hi Gladimir, thank you so much for your review and recommendation! We are thrilled to hear that the house looked even better in person and that it was the perfect spot for you and your dad to explore. We appreciate your kind words about Juan's help. It was a true pleasure hosting you both, and we hope to welcome you back in the future. Wish you all the best!

Everything was excellent. We had a little trouble with the code for the key box because it didn't work, but they immediately gave me another one that fixed it. The apartment is on the first floor, but at night there was almost no bothersome noise. Huge and comfortable apartment. Very well equipped (they left us 2 coffee pods and 2 individual bottles of water). Everything is very neat, well-maintained, and of high quality. I would like to highlight that it has a balcony and lots of plants (well cared for). It's worth it.

The place is much nicer than the photos, and the location is amazing!!!! Juan was always available and responded super quickly. When we were looking for accommodations in Panama, we noticed that most hotels are in the financial district, but the location of the Airbnb in the historic center is definitely the best!!! There are a thousand things to do; you can go for a walk, and there's everything—restaurants, bars, cafes, souvenir shops, clothing stores, churches, etc. I would definitely book with them again without hesitation, and I would choose that area again to stay in Panama.

I highly recommend Juan’s place! We had an absolutely wonderful stay at Juan’s beautiful and clean apartment in Casa Mallet in Casco Viejo (Old Town). The apartment is EXACTLY as it’s depicted in the pictures and is even more inviting in person… the personal touches in the indigenous decor and live plants in every room added soooo much to making the space feel more like a home rather than just another impersonal AirBnb… I will definitely stay at Casa Mallet again on my next trip to beautiful Panama 🇵🇦 !!

Great and spacious apartment in a wonderful location in a stunning building on Independence Square with shops, restaurants and amenities close by. Juan and his team were very responsive to all queries. Would recommend

Host Response

Hi Joanna, thank you so much for your great review. We are thrilled to hear that you enjoyed the spacious apartment, the stunning building on Independence Square, and the convenient access to nearby shops and restaurants. We are also glad that Juan and his team were highly responsive to all your queries. Thank you for the recommendation, and we hope to welcome you back in the future. Wish you all the best.

Clean and comfortable apartment. Centrally located in the heart of Old Town. It was even better than pictured. Could not have been happier.

Host Response

Hi Rebecca, thank you so much for your excellent review. We are thrilled to hear that you found the apartment clean, comfortable, and even better than pictured. We are also very glad that you enjoyed our central location in the heart of Old Town. It was a true pleasure hosting you, and we hope to welcome you back in the future. Wish you all the best.

This beautiful 2 bedroom/2 bath apartment was perfect for our needs. The decor is cozy and interesting, and we especially loved the artwork and all the real plants throughout. The beds and linens were comfortable. The bathrooms were spacious and the water pressure was nice. This location is right in the center of Casco Viejo, which made it perfect for walking to restaurants, shops, etc. Each day, we enjoyed the large balcony, perfect for watching all the activity in the streets. Highly recommend!

Nice spot in casca viejo. Host was quick to respond to us when we needed something. Check-in instructions were clear, and no intense requirements for check-out. Perfect location walkable to everything in the area. Very cool to sit and watch what was going on in the square!

Host Response

Hi John, thank you so much for your great review. We are very glad to hear that you found the apartment to be a nice spot in Casco Viejo and that you enjoyed the perfect location for walking around and watching the activity in the square. We are also happy that the check-in instructions were clear, that you appreciated the straightforward check-out, and that our quick response time was helpful. It was a true pleasure hosting you, and we hope to welcome you back in the future. Wish you all the best.

i hate to give this a great review. because i visit casco viejo a lot and i don't want more demand for this place. but it is truely located in the best spot and always clean.

Host Response

Hi Jason, thank you so much for your review and for such a huge compliment. We love that you want to keep us a secret, and we are thrilled to hear that you always find the place clean and in the absolute best spot during your visits to Casco Viejo. We promise to keep up the high standards for your next trip. It was a pleasure hosting you, and we look forward to your return. Wish you all the best.

Nice clean 2bd 2ba apartment. Less quiet than expected, with a lot of street noise, car horns and the dreadful Candelaria restaurant across the street pumping out noise. Our greatest problem was with the faulty NEST AC controllers. We were barely able to sleep at all the first night with the AC wakening us every 40minutes, cycling repeatedly from boiling to freezing. We asked to leave and be refunded on Day2 unless the fault was fixed. Before we left we found in the NEST controller sub-menu that it was set to "ECO". Deleting "ECO" and setting all 3 (!) controllers to 23.5C allowed us to stay a 2nd night. Although, by day the idiot controllers would on their own suddenly reset to 9-degrees, or to 32-degrees. Wholly unacceptable in an otherwise competent rental and COMPLETELY MAD!!

We really loved our stay in Panama. The location was amazing being right in the heart of the old city, and it made it so easy to explore and enjoy everything around us. The space itself was super cute and worked really well as our home base during the trip. We had a great time discovering Panama and would definitely come back.

Host Response

Hi Bobby, thank you so much for your great review. We are thrilled to hear that you loved your stay in Panama and that the apartment served as a cute and practical home base for exploring the heart of the old city. It was a true pleasure hosting you, and we would be delighted to welcome you back in the future. Wish you all the best.

We had a fantastic stay at this charming 3-bedroom apartment in Casco Viejo. The place was beautiful, spacious, and full of character while still having all the modern comforts you need. Everything was very clean and well maintained, and the layout worked perfectly for our group. One of the highlights was the rooftop pool and terrace—an amazing spot to relax with great views of the city. The location couldn’t be better. It’s right in the heart of Casco Viejo with so many great restaurants, cafés, shops, and historic sites just a short walk away. The area felt lively and vibrant, yet the apartment itself was peaceful and comfortable. It was the perfect home base for exploring Panama City. Staff were absolutely immaculate. We would absolutely stay here again and highly recommend it to anyone visiting Casco Viejo.

Host Response

Hi Corey, thank you so much for such a fantastic review! We are absolutely thrilled to hear that you enjoyed the apartment, the rooftop pool terrace, and the perfect location in Casco Viejo. We deeply appreciate your kind words about the cleanliness, the peaceful atmosphere, and our team's service. It was a true pleasure hosting your group, and we hope to welcome you back very soon. Wish you all the best!

The house is great. But be aware that the bedroom brick walls are not sealed and leave brick dust all over the floor. If their white towels or sheets (which are literally nine inches from said wall) get brick dust on them, they will send you a bill for the cleaning. So whatever you do stay away from the brick walls! That aside, the location is fantastic.

Host Response

Hi Stephanie, thank you so much for your review and for highlighting the fantastic location. We highly value the historic design of our exposed brick walls, but we sincerely appreciate you bringing the dust issue to our attention, we are taking note immediately to review the maintenance and sealing of the finishes to prevent this and ensure the care of our amenities. We hope to have the opportunity to welcome you back in the future. Wish you all the best.

This is a really great location! It's so beautiful and close to many nice restaurants and shops. The apartment is mostly great. There are two en suite bedrooms, perfect for two couples traveling together, and the space is recently remodeled and stylish. The beds are comfortable and the air conditioning is very good. The showers are large and work well. The balcony overlooking the square is so lovely in the morning and after sunset. There are just a few opportunities for improvement 1. There is one key, so your entire party has to stay together or leave the key in the lock box which is a pain. 2. There are no window coverings in the living room and the sun pours in in the afternoon, making the couch area uncomfortable. 3.There is only one towel per person.

Host Response

Hi Julia, thank you so much for your detailed review and for highlighting the beauty of the apartment, the comfortable beds, the AC, the spacious showers, and the lovely balcony overlooking the square. We truly appreciate your feedback as it helps us improve, we are taking note immediately regarding the option for an extra set of keys, adding window coverings in the living room for the afternoon sun, and increasing the number of towels. It was a true pleasure hosting you, and we hope to have the opportunity to welcome you back. Wish you all the best.

Juan's home is a beautiful home. We loved the proximity to all the local activities. When there was down time we loved to sit on the balcony and watch the square and all the activities. Thank you for use of this beautiful apartment.

Host Response

Hi Marcie, thank you so much for your beautiful review. We are thrilled to hear that you loved the apartment and its close proximity to all the local activities. We are glad you were able to enjoy your downtime relaxing on the balcony and watching the life in the square. It was a true pleasure hosting you, and we hope to welcome you back in the future. Wish you all the best.

Wynwood House

Laura

Excellent, 7 months ago

My 1st time in Panama and researched enough to know I wanted to stay in Casco Viejo. I popped for the extra cost for 2 king beds. In exchange, my guests and I got an Amazing balcony overlooking the square across from the Cathedral. Parades, weddings all of the fun was right outside our windows. We loved it!! Food was amazing and easy to book Viator and Trip Advisor excursions because they pickup at the Central Hotel next door. We will be back!! Worth every penny.

Host Response

Hi Laura, thank you so much for your fantastic review. We are thrilled to hear that your first time in Panama was so special and that upgrading to the two king beds was worth every penny. We are glad you thoroughly enjoyed the amazing balcony, the views of the Cathedral, and the convenience of having tour pickups right next door. It was a true pleasure hosting you, we highly appreciate your feedback, and we look forward to welcoming you back on your next trip. Wish you all the best.

Our first visit to Panama City and this location was the perfect introduction to the history of the country! The architecture and energetic vibe of Casco Viejo reminded us of New Orleans (only much cleaner)! Kind and friendly people, clean safe streets, many incredible restaurants, and several cultural historic sites. A notable UNESCO Heritage Site to explore. Don’t be a daytripper here - stay here - and immerse yourself in the area! The apartment was clean and spacious, secure, well appointed, and very comfortable. Perfect size for two couples. And having a washer and dryer in the apartment was appreciated after traveling the countryside for over a week. Sitting on our private, wrap around second floor balcony in the morning with coffee/tea and in the evening with a glass of wine was a highlight of our stay. Our “security guys” at the front desk were exceptional, especially “Geraldo”. Our only recommendation for improvement would be to add more glassware and bath towels.

Wynwood House

Ann

Excellent, 8 months ago

Great apartment and perfect location in Casco Viejo. Well appointed, super clean and comfortable, it felt like a home away from home. Very quiet despite being in the heart of the old town . The balcony was fantastic in the evening for a an aperitivo and people watching. A real bonus was the reception downstairs which made check-in really easy. A big shout out for Gerard at reception who was so friendly and helpful and really made our stay.

Me and my family had an amazing time! The apartment is excellent in a good location Wish I could stay longer

Host Response

Hi Ariane, thank you so much for your great review. We are thrilled to hear that you and your family had an amazing time and that you found the apartment excellent and in a wonderful location. We wish you could have stayed longer as well, and we hope to welcome you back for a longer stay on your next visit. It was a true pleasure hosting you. Wish you all the best.

Wynwood House

Jason

Repeat guest

Excellent, 8 months ago

great place

Host Response

Hi Jason, thank you so much for your review. We are very glad to hear that you thought it was a great place. It was a pleasure hosting you, and we hope to welcome you back in the future. Wish you all the best.

Beautiful square, church, lots of great food options. Great day walks thru old Spanish buildings.

Host Response

Hi Mathew, thank you so much for your review. We are very glad to hear that you enjoyed the beautiful setting, the square, the church, and the great food options all around, as well as the daytime walks among the historic Spanish buildings. It was a true pleasure hosting you, and we hope to welcome you back on your next trip. Wish you all the best.

2BR Condo in Panama City

Jose

Excellent, 8 months ago

Everything is excellent, although it would be good to send a photo of what the main entrance looks like, since some of us are without internet and we are unable to get accurate information about the location

Wynwood House

Stephanie

Excellent, 8 months ago

The location was perfect!

Host Response

Hi Stephanie, thank you so much for your review. We are very glad to hear that the location was perfect for your stay. It was a true pleasure hosting you, and we hope to welcome you back in the future. Wish you all the best.

Yes, the location was great. But the service was bad for this price point. First, trying to find and get inside with all the codes, keys, and non-existent instructions was like an Escape Room experience. What’s so hard about providing some instructions? Once we figured it all out things seemed okay, except that returning on our second day, the codes didn’t work to get us in!! LUCKILY we had sprung for cell service in Panama and could call the number on the listing, who casually informed us that the codes had indeed changed. No warning, no apology, nothing. They acted like they were doing us a favor by providing the new codes (!). Our next to last day there we did laundry, only to find out after we washed our clothes that the dryer wasn’t working. Clothes wouldn’t dry fast enough in high humidity for an early morning flight. Between those issues and a poorly stocked kitchen (not even salt), this place was disappointing for the price. I’ll try elsewhere next time.

Host Response

Hi Michael, we sincerely apologize that your stay did not meet expectations. We are very sorry for the frustration with the access codes, the lack of communication, and the issues with the dryer and kitchen amenities. We are addressing these points with our team immediately to prevent this from happening again. Thank you for your feedback, and we wish you the best.

We loved this AirBnB and the location cannot be beat. Right in the heart of Old Town. The loft was beautiful and the balcony was fantastic to sit out on. The loft is airy and bright, and very relaxing. A great place to go back to after a busy day in Panama City.

Host Response

Hi Hilary, thank you so much for your review. We are thrilled to hear that you loved the loft and found the location in the heart of Old Town to be unbeatable. We are glad you enjoyed the balcony and found the bright, airy space to be the perfect relaxing retreat after a busy day in Panama City. It was a true pleasure hosting you, and we hope to welcome you back in the future. Wish you all the best.

Wynwood House

Kevin

Excellent, 9 months ago

Beautiful, spacious apartment in a great location, with great shops and restaurants just a stone’s throw away. Felt like home as soon as we arrived. WiFi worked great (around 80mbps) so we could work remotely without worry. The on site staff were wonderfully helpful, addressing small maintenance issues with the lighting and ironing board immediately, and offering umbrellas on our way out when it got a bit rainy. Note that they take house rules seriously (with fines) for the protection of other guests’ experience and to maintain the quality of their offering. We had a small misunderstanding with a stained towel after departure, but it was resolved quickly through some arbitration via Airbnb.

The apartment was very nice in a great location in old town Panama City. Right on the old town square, and the two bedroom apartment is very nice. The only issue we had was we were getting off our ship at 8 am, and needed to drop our bags before the 3 pm check-in. There was plenty of room at the apartment. Instead we had to pay extra at a hotel to check our bags. Could have been more considerate. Otherwise we enjoyed our stay.

Host Response

Hi Hugh, thank you so much for your review. We are very glad to hear that you enjoyed the two-bedroom apartment and the great location right on the Old Town square. We apologize for the inconvenience regarding your bags, due to strict building safety regulations, we are not permitted to store luggage before check-in or after check-out. We truly appreciate your understanding on this matter. It was a pleasure hosting you, and we wish you all the best.

Wynwood House

David

Excellent, 10 months ago

The stay at Juan's place was excellent. If we ever return to Panama, we will definitely stay with him again. In addition, he has a team that is available to help us and give us recommendations. The old town neighborhood is very nice and safe. And compared to the other listings we have seen, for the price, quality and services, it is an accommodation to rent without thinking twice. thank you so much for everything

Wynwood House

Diana

Repeat guest

Excellent, 10 months ago

This is our second time staying here and we love it! We normally do not repeat staying at the same place in one city so we can explore other options. But this place is truly wonderful, and we could not wait to go back to visit the restaurants /shops that we did not go to last time. Would highly recommend it!!

We use Airb&b a lot. ! We stayed in different place in Casco Vieho before for the same price, and Casa Mallet apartment is way superior. This was one of best equipped apartment, down to little thing ( not so little, they make a huge difference): tea and coffee, oil and vinegar, plush towels. It’s also beautifully furnished and beds are very comfortable. The location is perfect, hosts and management are great. Correspondence was easy and pleasant, stuff members we met were delightful. Highly recommend

Fantastic apartment right on independence plaza in Casco Viejo. Highly recommend! So much to do and see right outside your doorstep. Super safe and walkable.

Host Response

Hi Aubree, thank you so much for your review. We are thrilled to hear that you found the apartment fantastic and loved the unbeatable location right on Independence Plaza in Casco Viejo. We are glad you enjoyed how safe and walkable the area is, with so much to do and see right outside your doorstep. It was a true pleasure hosting you, and we hope to welcome you back in the future. Wish you all the best.

This apartment was pristine, beautiful, and perfectly located in the heart of Casco Viejo. The space feels bright, comfortable, and thoughtfully renovated. The highlight was the rooftop area, amazing views, a great pool, and plenty of space to relax. It truly made the stay special. The Wynwood team’s service was excellent as well, friendly, responsive, and made everything easy. Highly recommend for anyone wanting a stylish, comfortable stay with unbeatable views in Casco Viejo!

The apartment is very nice, and the team was friendly and responsive. Gerald was very kind, and Juan replied quickly, which I appreciated. However, one of the main reasons I booked this place was the large bathtub, and the bathtub plug was broken for most of our stay. It was only fixed two days before checkout, so we could use it only on the last day. The maintenance person also didn’t remove his shoes and placed his legs inside the tub, which felt unhygienic, and I had to clean it afterward. We also had an issue with the car service arranged through the property. I specifically requested a large SUV or minivan, but the first car that arrived could barely fit our luggage and was priced much higher than an Uber Black. We waited around 30 minutes on the street with our bags before another car came. When the minivan finally arrived, the driver seemed annoyed and asked us $40 upon arrival. The apartment itself is beautiful, but these issues did affect our experience.

We had the best stay here! There were two employees working when we came to check in and they helped us get into our apartment. The instructions and photos were very clear so we could have done it ourselves but it was a nice touch! They also gave us recommendations of local restaurants and things to do. They were so friendly and it was nice to have a local perspective. The apartment was just like the pictures and was very comfortable. We spent time out on the balcony as well. You can’t beat the location. It was walkable to everything we did. I would definitely stay here again and recommend it.

Wynwood House

Paul

Repeat guest

Excellent, 11 months ago

Excellent location, the balcony overlooking the square was perfect for morning coffee and evening wine. Host was responsive and arranged transportation for us to/from the airport which made everything easy! highly recommend 👌

Host Response

Hi Paul, thank you so much for your review and for your high recommendation. We are very glad to hear that you enjoyed the excellent location and that the balcony overlooking the square was perfect for your morning coffee and evening wine. It is great to know that the airport transportation we arranged made everything easy for you and that you found our communication responsive. It was a true pleasure hosting you, and we hope to welcome you back in the future. Wish you all the best.

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