Astrid
Reviews
Superhost154 total reviews
91% rated 5★
154 reviews
4.86
2018–2026
154 reviews
Janice
Excellent, 2 weeks ago
The place worked out great for my family. I love the big area on the Main floor for gatherings. It had a main floor on suite bedroom which was great for my mom and a half bath which was convenient for guests. The location made it easy for walking to many places as well. Also even though we didn’t have a car, the garage was nice to have.

David
Good, 3 weeks ago
Everything was perfect and it would have been totally worth it, but the pool water didn't heat up. It was cold and the weather was cold, so the purpose, which was the pool, was not fulfilled 🥹 In addition, the sauna, which would have been incredible to use, is also disabled.
Jorge
Excellent, 3 weeks ago
We came to Guadalajara for my dad's medical treatment, and before booking I wasn't sure if the house would look like the photos or if it would be suitable for his needs. Astrid was kind enough to let me visit the property beforehand, which gave me a lot of peace of mind. From the moment we walked in, I knew it was exactly what my family needed. The house isn't brand new or absolutely pristine, and there were a few minor maintenance items that could be addressed, but it has a warm, welcoming atmosphere that made us feel at home. Since it's the rainy season, there were quite a few mosquitoes, but that's something you'll experience almost everywhere this time of year. Astrid was wonderful to communicate with throughout our stay. After a storm caused a power outage throughout the neighborhood, she quickly brought us flashlights and fans to help make everyone more comfortable until the electricity was restored. If you're planning a large family gathering, this is a fantastic place. The
Lidia
Excellent, 2 months ago
Everything was very nice and the stay was pleasant. I would recommend it 💯
Host Response
Thank you very much, Lidia, for your trust in Casa Matilda. You are always welcome to come back.
Enrique
Excellent, 2 months ago
Great host and amazing place to stay 5 star recommendations to anyone !
Host Response
Thank you very much, Enrique and your group. You were very friendly and took care of the house as if it were your own. You are always welcome.
Pablo
Excellent, 4 months ago
Excellent house! It's completely worth it
Host Response
Hi Pablo, thank you so much for trusting Casa Matilda. You are always welcome to come back.
Estela
Excellent, 5 months ago
We had a wonderful stay at this Airbnb! The house is incredibly spacious, with plenty of room for everyone to relax and feel comfortable. The multiple bedrooms made it perfect for a group, giving everyone their own space while still enjoying time together in the common areas. The location was another big highlight—it’s conveniently close to many amenities like shops, restaurants, and other essentials, which made our stay even more enjoyable and stress-free. Overall, this is a great place for families or groups looking for a roomy, well-located home and clean. We would definitely stay here again!
Host Response
Estela, thank you so much for staying with us at Casa Matilda. You and your family are always welcome to come back. You took very good care of the house and left it very clean.

Brenda
Good, 6 months ago
Everything is as described, good service, mostly clean, and lots of useful things, especially in the kitchen. The bathrooms, bedrooms, and common areas are clean. Only the terraces had a lot of dust and cobwebs. Just as a suggestion for improvement: The pools are a good depth and clean; the only issue was that on the first day, the water was frozen. He and his gardener fixed it by the next day, but the large pool was still cold; we could hardly use it at all. The sauna could not be used at any time. The televisions in the bedrooms could not be used; only the one in the living room could be used. The internet had very poor coverage.
Host Response
Brenda, thank you for your feedback. We will make the improvements right away. We could see that you were able to use the pool throughout your stay because the boiler issue was resolved quickly; it had shut down due to a short circuit in the neighborhood’s power supply. Likewise, I would like to inform you that the sauna is NOT included in the listing; that is why you do not see photos of it, and it is not mentioned. It is disabled for safety reasons. You will also find instructions in the house on how to use the bedroom TVs in each room. We are always available to listen to your concerns and make improvements for you.
Hugo
Excellent, 6 months ago
Wonderful place to enjoy with family and friends; there are a few minor details that are being addressed, but the place is undoubtedly highly recommended. With spacious, bright, and well-ventilated areas on all sides, multiple rooms, and a beautiful central courtyard. Astrid is a fantastic host. On the corner, there is a great barbecue spot, and two blocks away, there is a 7-Eleven.
Host Response
Thank you very much, Hugo, for spending family time with us at Casa Matilda. You are always welcome to come back. You took very good care of the house.

Luis Fernando
Excellent, 6 months ago
Very nice place to spend the weekend, the property was impeccable and very comfortable, Astrid was very friendly
Host Response
Thank you very much, Luis Fernando, for your trust. You are always welcome to come back.
Eric
Excellent, 7 months ago
An amazing rental, spacious, clean, art deco and comfortable. This place is huge, your own private villa in a safe and happening part of town. A short walk to cafes and food. We loved this rental and would book again. 10/10
Host Response
Thank you very much Eric for choosing us, you are always welcome to come back
Carlos
Excellent, 7 months ago
The place is much better than the photos. Highly recommended
Host Response
Thank you, Carlos, for staying at Casa Matilda. You are always welcome to come back.
Douglas
Excellent, 8 months ago
La Caza is impressive, the service is the same and all the details were taken care of, the photos don't do La Caza justice, it is much more beautiful, I highly recommend it if it is available. I'm sure she'd come back. Thank you so much. Thanks for everything
Host Response
Douglas, it is a pleasure for us to be able to assist you during your stay in Guadalajara, you are always welcome at Casa Matilda

Luz Elena
Excellent, 8 months ago
Everything excellent
Host Response
Always welcome, Luz Elena
Thomas Charles
Excellent, 10 months ago
Great location, very large house. Felt safe and was easy to get around that large city. The parking space was large, and the area around the house was quite.
Host Response
Thomas, thank you for choosing us, you will always be welcome back
Angelica
Excellent, 10 months ago
Great place and location. My family loved it. We thank you above all for your flexibility and empathy considering our particular situation. Thank you so much for making our stay so special. Everyone in my family said they wanted to stay there again.
Host Response
Thank you very much Angelica for your confidence in us, we are happy to serve you whenever you want to return
Jeanette
Excellent, 11 months ago
They place was beautiful spacious and clean. It was safe and quiet.
Host Response
Thank you so much for your trust, you are always welcome to come back
Laura
Excellent, 11 months ago
Amazing stay at casa Matilda, a beautiful and spacious home that has everything you need for your stay. Really peaceful neighborhood and incredibly helpful and kind hosts, they greeted us upon our arrival and despite having an 11am check out gave us flexibility considering we had a late flight. Will definitely come back and if you’re looking for an outstanding place to stay while in Guadalajara this is definitely it!
Host Response
Thank you very much Laura for allowing us to serve you, here you have your home at Casa Matilda whenever you decide to return.
Maribel
Excellent, 11 months ago
My family and I stayed here while visiting Guadalajara for a wedding. The house was stunning and was very serene. We enjoyed our stay! The host were super responsive and readily available to help with whatever we needed. The only thing to note when visiting is that there is no central air conditioner but the home does have lots of windows and fans so it was not a big problem for us. We enjoyed our stay and felt very safe! Would definitely recommend.
Host Response
Thank you very much Maribel for allowing us to serve you, here you have your home at Casa Matilda whenever you decide to return, we will take into account your recommendations to provide you with a better service.
Valentina
Excellent, 1 year ago
Excellent communication with Janette, the house is beautiful and very spacious. We had an amazing time, thank you very much.
Host Response
Valentina, you are always welcome, thank you for choosing Casa Matilda for your stay. We look forward to seeing you soon

Diego
Excellent, 1 year ago
It is a very good accommodation with everything you need to enjoy your stay, Astrid was always in communication and made our stay easier!
Host Response
Diego, thank you so much for choosing us, you always have a home here
Elena
Excellent, 1 year ago
We stayed with 10 friends and had a magical weekend, everything was perfect, the house conveys a lot of joy, it's full of details and they made us feel at home.
Host Response
Elena, thank you so much for choosing us for your weekend with friends, we are happy to have guests like you who take such good care of Casa Matilda, you are always welcome.

Ricardo
Excellent, 1 year ago
Everything was amazing, the photos don't do justice to how beautiful the house is. Each host was super attentive, and super flexible. I would definitely recommend it!!!! And of course I'd come back
Host Response
Thank you very much Ricardo for allowing us to be part of such a beautiful and important moment as your wife's birthday. You always have a home here.
Heriberto
Excellent, 1 year ago
Everything was great, the water was warm. The only thing is that we didn't know how to use the steam room and the terrace was full of spiders and dust. It's not a requirement, since we spent more time in the pool. The main thing was that it was super clean ☺️
Host Response
Thank you very much Heriberto for your comments, we will correct them as soon as possible and check that all the details are perfect for you. Thank you for your trust.
Mónica Rocio
Good, 1 year ago
The house is very nice and comfortable, we had a problem with the water because it ran out and although the problem was addressed by requesting a water tank, the water was quite dirty and we could not even bathe
Host Response
Hello Monica, we are very sorry for the inconvenience that arose. The neighboring property is in a construction process and the masons broke the pipe that carries the water to our property. It is something that was beyond our control and we tried to resolve it with the pipe to continue as planned. I apologize again for the inconvenience.

MaFer
Excellent, 1 year ago
Super nice place to have a good time with friends or family, excellent communication with the host and the house is very well equipped with everything you need! Hot water and clean blankets, cookware, etc !!! I loved the stay :)
Host Response
Thank you very much MaFer for your trust in La Villita Ajijic

Enrique
Excellent, 1 year ago
The house is very nice and the facilities are very good, you have what you need to have a good time, there were only some details that would have been good if they worked 100% and we had to deal with the fact that they were building next door, which generated some discomfort.
Host Response
Thank you very much Enrique for trusting La Villita Ajijic, thank you for your patience during the maintenance of the property and an apology for the neighbor, we will talk to him so that he is as little annoying as possible and that he only works during the week
Felipe
Excellent, 1 year ago
A really nice place, with all the furniture, equipment and utensils needed to spend a few totally relaxed days, great quality furniture, excellent cleanliness and excellent service from the host.
Host Response
Thank you very much Felipe for choosing La Villita Ajijic, you are always welcome
Diana
Excellent, 1 year ago
Excellent. I loved it. Just like home! In addition, the location is wonderful. Comfortable. Clean. Spacious. I loved it
Host Response
Diana, it was a pleasure to have you at Casa Matilda. We hope you enjoyed the house as much as we wanted you to. It's great to read that. Thank you for choosing us. You are always welcome.

Jair
Excellent, 1 year ago
A very spacious house, it has everything you need to have a spectacular time with your family or friends, the pool was very clean and well maintained. Astrid is attentive and responsive, 100% recommended
Host Response
Thank you very much Jair for your trust, you are always welcome
Isabel
Excellent, 1 year ago
Super stay!!
Host Response
Thank you Sanjuana for choosing us

Mariajosé
Excellent, 1 year ago
My friends and I had an amazing weekend at the Villa, it was much better than we expected, we really enjoyed the whole place. The house is in great condition and personally I loved that the kitchen is super complete, we felt right at home. Great service from Astrid and Janette, they were very nice and attentive to our questions. No doubt we will be back!!
Host Response
Thank you very much Mariajosé for allowing us to serve you, you are always welcome to return to La Villita Ajijic

Luis Eduardo
Excellent, 1 year ago
A beautiful and comfortable place to have a good time with family and friends. Extraordinary kindness from the hosts!
Host Response
Thank you very much Luis for your trust
Mauricio
Excellent, 1 year ago
Excellent place. Recommended 100%.
Host Response
Thank you very much Mauricio for staying at Casa Matilda, we are happy to welcome you soon at home

Elizabeth
Excellent, 1 year ago
Excellent stay, everything perfect!!
Host Response
Many thanks Elizabeth for your trust

Mauricio
Excellent, 1 year ago
Our family stay was very comfortable, we really liked La Villita! Thank you Astrid for your attention
Host Response
Thank you very much Mauricio for your trust
Gabriela
Excellent, 1 year ago
The house is beautiful as shown in the photos, everything is very clean, very spacious green areas, the only thing is that the televisions are not smart TVs, Astrid told me to connect my HDMI cable, which I didn't have because I didn't know about it and it couldn't be used on all televisions via bluetooth, otherwise everything else was excellent
Host Response
Thank you very much Gabriela for your comments, we have solved the situation to improve for you, we are always at your service

Alex
Excellent, 1 year ago
Quiet and pleasant place. It would help if there was flexibility at check-in or check-out time
Host Response
Thank you very much for your trust, Alex

Gerardo
Excellent, 1 year ago
Nice stay with spacious and very pleasant pool and garden, the publication says that 12 people can stay although they really fit 10 comfortably.
Host Response
Thank you very much Gerardo for your comments, the house has 8 single beds, a king bed and a double sofa bed in the game room for the comfort of 12 people, they are always welcome
Matt
Excellent, 1 year ago
I cannot describe how beautiful this home is. Easily the best air bnb I have ever stayed in. The pictures truly do not do it justice. The home is in a great part of town, easily walkable to restaurants and stores and feels very quiet and safe. The hosts communicated clearly and quickly. The rules are easy to follow and understand. I have never seen a better value air bnb and I doubt I will ever stay in a place this beautiful again in my life.
Host Response
Thank you very much Matt for trusting us to show you the magic of Casa Matilda, you are always welcome to return to this, your home in Guadalajara, we were very happy to welcome you

Alfonso
Excellent, 1 year ago
Beautiful property!
Host Response
Thank you Alfonso for your trust in La Villita Ajijic, always welcome home
Angel
Excellent, 1 year ago
Had a wonderful time staying at Casa Matilda. The host was very responsive to any questions we had. Location of the house is peaceful - the atrium especially was a wonderful place to sit out and relax.
Host Response
Thank you very much Angel for your trust in Casa Matilda, we are happy to welcome guests like you to our home.

Juan
Excellent, 1 year ago
Beautiful house
Host Response
Thank you for your trust Juan, they are always welcome
Rosita
Excellent, 1 year ago
It's an amazing place to create new experiences, whether with family or friends. I always want to go back… highly recommended. Everything described matched and exceeded our expectations, all the beds were impeccable, the sheets very clean with an incredible clean smell. I congratulate the owners for such an amazing place and Janette for her incredible willingness to answer our questions. Thank you so much for accepting us on this visit!
Host Response
Thank you very much Rosita for thinking about Casa Matilda for your stay, we are always very happy to welcome you back at home, thank you for your trust.

Ileana
Excellent, 1 year ago
I love the layout of the house, the kitchen has enough dishes and utensils, the dining room on the terrace and of course the terrace with the privacy of the rooms, very enjoyable for children and adults day and night, especially because it was cold
Host Response
Thank you very much Ileana for your trust, they are always welcome to return.
Sofia
Excellent, 1 year ago
The house as was beautiful and even better than the pictures. The hosts were very attentive and flexible. We had an amazing time!
Host Response
Thank you very much Sofia for your trust, you are welcome to come back, we are here to serve you.

Claudia Valeria
Excellent, 1 year ago
Excellent stay! Very clean, nice and quiet! The only detail is that the TVs can't be seen, but other than that everything was excellent!
Host Response
Hi Claudia, thank you very much for choosing us, we are going to review the TVs to provide them with an excellent service

Lucy
Excellent, 1 year ago
We had an excellent stay at the house during the Christmas holidays. We were given all the information we needed to get to and enter the house. Communication with the host was very fast and they answered any questions that arose. The house is amazing and highly recommended for 12 people. The spaces were very well maintained. The pool was heated and everything worked well. We appreciate that they put up a Christmas tree for us to make our family stay even more special. We will definitely be back to this house in the future. Thank you so much!
Host Response
Thank you very much Lucy for choosing us for your stay, La Villita Ajijic is at their disposal when they decide to return.
Eduardo
Repeat guest
Excellent, 1 year ago
Casa Matilda was everything we expected and more. This is the 2nd time we stay there, and from the check in experience, to the very comfortable spaces, and the fantastic location enabled us to enjoy even more our stay in Guadalajara
Host Response
Thank you very much Eduardo for your trust, we are always more than happy to receive you in your home in Guadalajara, Casa Matilda.
Carla
Excellent, 1 year ago
It is an ideal place if you are looking for a place that makes you feel at home with spacious areas that allow you to be with a large number of family or friends without feeling overwhelmed. The warmth of the place and its spaces, thanks to the terraces, make the same place a great experience. The kitchen equipment, towels and sheets are in very good condition. All this makes the stay very pleasant.
Host Response
Thank you very much Carla for choosing us for your stay, they are always welcome to return to Casa Matilda

Merab
Excellent, 1 year ago
Beautiful house, the host answers all your questions very quickly... excellent service
Host Response
Always welcome Merab, it was a pleasure to welcome you at La Villita Ajijic
Amir
Excellent, 1 year ago
Stunning private home, we had a fantastic long weekend in Guadalajara. Astrid was responsive and flexible. Highly recommend!
Host Response
Thank you Amir for your trust, they are always welcome to return to Casa Matilda
Phoenix
Excellent, 2 years ago
We loved staying at Astrid’s place. We had an amazing time in a beautiful home. It really is at the center of everything. Would highly recommend to anyone staying in GDL.
Host Response
Thank you very much, Phoenix. You are always welcome to come back. We were very happy with you at Casa Matilda.
Christopher
Excellent, 2 years ago
The house is comfortable ideal for large family, has several rooms. The house is located in a good spot.
Host Response
Thank you very much Christopher for your trust, they are always welcome at Casa Matilda
Marcel
Excellent, 2 years ago
Was the perfect setting for us as it reminded us of home as many of the designs were exactly the same we had at out home. Host Astrid, was awesome and always answered or returned call quickly. Lucy her helper assisted us in keeping the house clean. Very quiet a nights, easy to sleep. Very spacious, perfect for our family of 7 that stayed during the 10 days.. Much appreciated. Highly recommended, restaurants near by as well as the Andares area, mall plus more food spots.
Host Response
Thank you, Marcel, for choosing us for your stay. At Casa Matilda, we are here to provide you and your family with the best experience. We look forward to seeing you whenever you want to come back home.
Ruth A
Excellent, 2 years ago
We loved this house, big enough for my family the kids loved it. The location is great closed to all the places we visited. The communication with Astrid was great. Over all for sure 100% will stay at this beautiful home again.
Host Response
Thank you very much Alejandra, we really enjoyed your stay with us, you are always welcome to return
Patricio
Excellent, 2 years ago
Casa Matilda is situated in a great location where you can easily walk to anything for your needs. It also beautiful dream Mexican cultured house with special vibes. Astrid was very responsive and helpful throughout. We would love to stay again we love Guadalajara!
Host Response
Thank you for stay with us, you and your family are always welcome home.
Nicolas
Good, 2 years ago
The house was well decorated and the floor plan was amazing. The home could use a little uplift since it has signs of some wear and tear. NOTE: the house doesn’t have A/C, which makes the place very hot in the summertime.
Host Response
Thank you Nicolas, we were happy to be able to share our home with you and your group and that you enjoyed it! We hope to host you back again. *The house was designed originaly to have natural ventilation and natural light. It is in general a very fresh house, although we understand May is the hottest month of the year here and all homes get hot. Is not a common thing that homes in Guadalajara have A/C but we will definatelly look for a solution so bedrooms can get fresher. We hope you have a good trip back home :)
Phillip
Excellent, 2 years ago
Beautiful place, really enjoyed it!
Host Response
Thank you Phillip, we really enjoy your stay, you are always welcome
Chelsea
Excellent, 2 years ago
Wow wow wow. This is easily one of the most incredible Airbnb experiences I’ve ever had. Photos don’t do this place justice, it is absolutely STUNNING throughout, full of color, art, and natural light. We were greeted by the maid Lucy, who did an amazing job of making the casa spotless for us. Each room was airy and clean, the instructions were easy, and Astrid was extremely flexible with our schedule and checkin/out. We would easily come back here no question for a future stay - and sincerely hope we get to! Thank you for a beautiful experience, truly wonderful.
Host Response
Chelsea, thank you for choosing us, we are really happy that you feel at home, you are always welcome to come again to Casa Matida. We are so happy to meet you.
Victor
Excellent, 2 years ago
We rented Casa Matilda for a family event. The house was perfect. Large, spacious, comfortable, with a play area, and fun. It is very close to an area with great restaurants, and it is nice and pleasant for walking. About 12 minutes from Andares (without traffic). Astrid is excellent, always attentive and takes care of you immediately. We thank you very much for your attention. We highly recommend her.
Host Response
Thank you very much Victor for choosing us for such a special moment, like your daughter's wedding, we will always be happy to welcome you back at Casa Matilda
Lorenzo
Excellent, 2 years ago
A very nice house, with spaces to be with your family and central to get to know Guadalajara. We were 7, and we were very comfortable in the house.
Host Response
Thank you very much Lorenzo for the trust, they are always welcome to return home
Israel
Excellent, 2 years ago
Casa Matilda has to be one of the most beautiful and unique Airb&b's I've stayed it. For starters, the layout of the house is awesome. the house itself is gorgeous and spacious. the natural lighting in the house gives it that extra push to make you feel right at home. I and the guests that stayed with me, couldn't have been happier with our stay. Astrid was very attentive, fast responding and made sure to explain everything we needed to know very well. overall a really great stay that I'd recommend to anyone traveling to Guadalajara.
Host Response
Israel, thank you for choosing us, we are really happy to have you for your wife 30th birthday celebration. You are always welcome to come again.
Juan J
Excellent, 2 years ago
Great place, super clean thanks Astrid for everything love the place
Host Response
Thank you Juan and your family. Glad that your mom is better now
James
Excellent, 2 years ago
Great place, very big and close to some nice restaurants. House was very clean.
Host Response
Thank you James, you are a great guest, you and your group are always welcome to Casa Matilda
Margarita
Good, 2 years ago
The experience was good, there were some details that could be improved. Better mattresses and pillows are needed. Too much light enters the rooms (except for the one downstairs), blackouts are missing. The shower floor needs a deep cleaning (I stayed in bedroom 2). The water pressure in the showers is low. These are details that detract from the comfort of the stay; however, the living room and patio are very spacious, comfortable and very enjoyable if you go with friends or family.
Host Response
Margarita, thank you so much for letting us know all these points of improvement to improve comfort for you, we will add them right away, you are always welcome
Pamela
Excellent, 2 years ago
Absolutely incredible house! Cozy, good vibes, historic!
Host Response
Hi Pamela, thank you for choose Casa Matilda for this very special ocation, you and your family are always welcome home
재원
Excellent, 2 years ago
Spending a vacation here will be a wonderful memory. The kids loved the beautiful interior and space, and the piano and pool table were also good to enjoy. I'd like to visit again with my children someday. Thank you to the host for providing a wonderful space.
Host Response
We will always be happy to welcome you at home
Claudia
Good, 2 years ago
Only A/C is missing
Host Response
Thank you Claudia for staying with us, it was a pleasure hosting you. The house is designed to have cross air and its materials to keep it cool in summer and warm in winter. We will also take into account your recommendations to improve our service. They always have their house here
Brian
Excellent, 3 years ago
Casa Matilda was better than what is shown. The architecture is immaculate. Rooms, bedrooms were great! Highly reccomend!!
Host Response
Hi Brian, Thanks for your feedback, here is your home when you want to come back
Diego Said
Excellent, 3 years ago
My stay at Casa Matilda was a truly memorable experience. The combination of a contemporary Mexican architectural design with the personal touch of the hosts made me feel immediately at home. The spaces are spacious, bright and every corner has a unique touch, from the cozy library to the central courtyard where I enjoyed relaxing evenings. It was a pleasure to wake up every morning in a comfortable room and go out to one of the patios to enjoy a coffee while listening to the sound of the piano. The location is unbeatable, with easy access to key areas of Guadalajara such as Minerva and Chapultepec. In addition, the cleaning service is a great plus, always attentive and careful in their work. I highly recommend Casa Matilda not only for its architectural charm, but also for the warmth and hospitality that makes you feel like you are in your own home. I will definitely be back on my next trip to Guadalajara!
Host Response
Diego Said, you will always have a home at Casa Matilda. We are happy to welcome you.
Jennifer
Excellent, 3 years ago
Love Casa Matilda! Would 100% recommend!
Host Response
Thank you Jennifer, you are always welcome
Maria Rebeca
Excellent, 3 years ago
Everything was fine, I don't have any observations
Matilde
Excellent, 3 years ago
My experience was excellent. The house is beautiful, clean, tidy, and the decoration is fantastic. Good location. I'll be back. Astrid, congratulations. I loved it!!!
Host Response
Thank you very much, Matilde. We hope to see you again soon! We loved hosting you and sharing the casita with you.
Fabian
Excellent, 3 years ago
Great hospitality Impeccable design, admirable architecture and and outstanding comfort.
Ana
Excellent, 3 years ago
Casa Matilda will be etched in our memory as a place where we spent some unforgettable days as a family. He offered us spaces conducive to coexistence and the creation of good times. Thanks to Astrid and Lucy for their responsiveness and excellent cleaning work, respectively.
Luis Manuel
Excellent, 3 years ago
Excellent location
Alex
Excellent, 3 years ago
Casa Matilda was a beautiful place in a great part of Guadalajara. Our group enjoyed our stay there very much and would not hesitate to recommend. The inner courtyard, plants and patio are even better than pictured. It did not disappoint.
Brad
Excellent, 3 years ago
Everything about this place was amazing. First off, the check-in process was easy and quick. The host communicated quickly and clearly. The location is great too. It's located in a nice part of town and we felt very safe. There are lots of restaurants nearby that are walking distance or a quick Uber. The house itself is better than the photos. Seriously. We were blown away when we walked in. I would book this house again!
Brianna
Excellent, 3 years ago
We absolutely loved our stay in this gorgeous, spacious, and tranquil home. Astrid and co, were easy to work with and made things very easy with both English & Spanish communications. The home had everything that we needed and the neighborhood provides safe and lovely options for food and drink. It was 30 mins from the airport. The courtyard, water feature, and hammock make the place feel so special, luxurious, and authentic. We can’t wait to return to Guadalajara and will definitely book this Casa Matilda again anytime.
Enrique
Excellent, 3 years ago
It is a nice functional and very comfortable house, and the host's attention was always excellent, congratulations
Andrea
Terrible, 3 years ago
Natalia was standoffish from the check-in. It seemed like she was not pleased that young adults were going to be staying at her home. The house is advertised with 6 bedrooms and she never showed us one of them. We were able to find it and use it, but she wants to charge us extra, even though the house was advertised with that room. Also, she wants to charge us $412 DOLLARS for using too many towels and using blankets. She did not tell us there was a limit on towels, and we stayed 3 days and did not want to be using the same one every day. She sent a cleaning lady that didn’t clean absolutely anything (did no beds, did not wash towels, nothing) and the lady took photos of our personal belongings (Natalia uploaded them later on) which is a HUGE invasion of privacy. I don’t know if she took anything if I’m being honest. Also, she never told us there there is only hot water in 2 rooms (one is the room she didn’t show us) which is why we had to use the other room. She is stuck-up/dishonest
Host Response
Andrea, we are very sorry to read a review of this nature, especially when we received you in the best way at Casa Matilda and were happy to share the house with you. You booked for 5 people and we prepared 5 rooms, 5 beds and a sofa bed available and ready for you. As we told you when you arrived, we have an extra fee for more guests at the house. When that extra fee is covered, then we prepare the house to receive the REAL number of people for your reservation. We do not charge extra for towels or blankets. It's a shame that they were dishonest and that they didn't accept the modification of the reservation when we knew that more people would be staying in the house. You hosted twice as many guests, using twice as many beds (8 beds, an extra room, and a living room armchair to sleep in when you only checked in 5 guests). The extra charge you received (equivalent to $90 extra per night) is the same as if you had registered 10 people from the beginning on the platform and an extra laundry cleaning fee for cleaning a living room armchair cover that they used to sleep. Also, if each person needed a clean towel per day, (they had 2 per person) and they needed more, although it sounds unreasonable, they could have asked us. We were always available in case you needed anything. We asked them and they never communicated that they needed anything or that they had any problems with the hot water (mysteriously upon their departure, all the rooms had hot water and both heaters were working). On the other hand, we find it worrying that you express yourself like this about the person who helps us with the cleaning at home. Upon receiving them at home, we personally introduced them and together we agreed that they would water the plants and clean the common areas. Accusing her of perhaps having a drink, in a tone of revenge and seeking to make others distrust her is truly a shame. Room cleaning was not part of the agreement and that's why he didn't do it. She's like family to us and we won't allow her to be defamed in any way. (The photos were taken after you had already left the house, as Airbnb asks for proof to validate your AirCover guarantee and it is the only way to prove that you had used all those beds). Finally, at Casa Matilda we want our guests to enjoy the house as much as we have enjoyed it and we make a huge effort to make sure they have everything they need. For years it has been a very nice experience and an honest exchange between our guests and us. We're sorry that your response to asking for honesty when staying at our home is this retaliation. Either way, we hope you enjoyed the house and that your visit to Guadalajara was nice and fun for you.
Luis
Excellent, 3 years ago
Casa Matilda was beautiful! Truly a stunning place. Everything was perfect and just as described. The area is safe and surrounded by everything you may need. The only thing that we weren’t expecting was the cleaning person to be there everyday (which I don’t remember it being mentioned anywhere prior to us getting there and Natalia telling us about it). All was great and very beautiful. Thank you for letting us stay at your place Natalia!
Juan Carlos
Excellent, 3 years ago
Very spacious and well located house in the city of Guadalajara; recommended .
Harsha
Excellent, 3 years ago
Excellent house, would certainly stay again
Arlette
Excellent, 4 years ago
Beautiful house in a quiet location and close to everything.
Paola
Excellent, 4 years ago
A nice house, and we will definitely return. We were a group of 9 people, and we were all very comfortable. Thank you, Natalia, for your hospitality.
Alejandra
Excellent, 4 years ago
The house is very nice and large, with a very good location, and it has everything you need.
Rafael
Excellent, 4 years ago
Fantastic house and great hosts, we will return to casa Mati for sure!
Juan
Good, 4 years ago
The house is beautiful. There is no AC so you have to open the back door. Although, once you open the door, you feel the house cooler. Natalia was great. Only downfall is people were mugged right in front of the house so that was scary. House is secured with high walls and a clicker to safely open the gate while you are inside your car.
Fer
Excellent, 4 years ago
Beautiful house with a great location!
Hector
Excellent, 4 years ago
Great place and service!!
Mirabai
Excellent, 4 years ago
A beautiful home with plenty of space for a group. A wonderful haven to relax in between adventure and work.
Armando
Good, 4 years ago
Good location, very spacious house
Andrea
Excellent, 4 years ago
The house is beautiful. It is spacious, with lots of light, and does not need air conditioning because it is very cool. Natalia was super attentive to everyone, and the energy was very pleasant. There was room for everyone, three different rooms upstairs and downstairs, and Lucy, who works at the house, was very nice and helped us with the cleaning. We want to come back very soon!
Jerry
Excellent, 4 years ago
A hidden gym in GDL. What a beauty of a house. Well designed to flow and connect the entire house together. Around the corner from a 7/11 and tacos. Hosts were absolutely amazing and messaged us everyday to see if we were okay and if we needed anything. Definitely book here !
Christopher
Excellent, 4 years ago
Excellent location. The house is very spacious, with lots of room, and very clean. It has everything you need to spend an incredible stay. We will definitely be back.
Jenne
Excellent, 4 years ago
This home is a gem. A true find in Guadalajara. The location is fantastic and within walking distance of great restaurants and beautiful parks. At night you can hear the birds and listen to the water run from the fountain. Natalia was very responsive, helpful and made every effort to make us feel welcome. It is truly magical and we would stay again in an instant.
Miguel
Excellent, 4 years ago
Excellent service, very quick to resolve any questions
Carlos
Excellent, 4 years ago
Excellent house, better than in the photos. Very close to the best areas in Guadalajara, and the host is super friendly. Outstanding communication, attention, and service. Highly recommended.