Hector

Reviews

Superhost

122 total reviews

87% rated 5★

122 reviews

4.84

2015–2026

122 reviews

4BR Home in Jiutepec

Ligia

Excellent, 4 weeks ago

Incredible!! Lots of space to spend time with family or friends. The garden is a very good size and overlooks the mountains. The pool is also a very good size, and the house in general is very comfortable for everyone. Super recommended!

Host Response

Thank you for staying with us, Ligia. We're glad to hear that your stay was very pleasant for you and your whole family. We hope to see you soon and we would appreciate it if you could recommend us.

An incredible house, located very close to downtown, ideal for enjoying Tepoztlán in total comfort. The service was excellent, and the house has large spaces, perfect for spending time with family. The pool is kept at an ideal temperature at all times, which makes the experience even more enjoyable. In addition, it is surrounded by beautiful green areas and offers a spectacular view of the Tepozteco, creating an atmosphere of peace and tranquility that can be enjoyed throughout the stay.

From the moment we arrived, we felt like we had found a little oasis in Tepoztlán. The property is absolutely beautiful, thoughtfully designed, and impeccably maintained. Every corner reflects the care and attention that goes into making this such a special place. The on-site staff were wonderful—warm, attentive, and always willing to help with anything we needed. Their kindness made our stay even more enjoyable. What made this place truly memorable, though, was the feeling it gave our family. It provided the perfect setting to slow down, spend quality time together, laugh, relax, and reconnect away from the busyness of everyday life. Some of our favorite memories from this trip were made here. We left with full hearts and would happily return. If you’re looking for a peaceful, beautiful place to experience Tepoztlán, we can’t recommend it enough.

Host Response

It was a pleasure to have you at home, and we are very happy to hear that you enjoyed our property as much as we have enjoyed it throughout its history. We hope to see you soon, and thank you again for staying at Casa de Laurel.

4BR Home in Jiutepec

Hugo

Repeat guest

Excellent, 2 months ago

The place is very nice. The pool is a good size. Please note that there is no TV. Everything else is spectacular.

If you're looking for comfort and tranquility in Tepoztlán, this is it. The property is stunning, with a large garden and plenty of trees that make it feel very secluded and calm. The house itself is very cozy and well-maintained. We felt very safe and cared for thanks to Carlos, the housekeeper, who was always checking in to make sure our stay was going well. We would love to come back!

Host Response

It was a pleasure to have you at our place. We look forward to seeing you soon.

The house is beautiful and spacious, offering a great setting. However, our stay was seriously impacted by issues with cleanliness and poor service. We found stained linens, towels, mattresses, and pillows. How was this not captured in past reviews??? One bathroom had a continuous, foul sewage smell. Service and preparation were consistently lacking: On our first day, we had to wait 20 mins for the gate to open. Amenities were not ready by the agreed-upon 2 PM time. We returned at 2:45 PM, and Carlos was only starting to uncover the pool, which was visibly dirty and required cleaning. The grill was not ready until 5 PM. Carlos also forgot to turn on the hot water that morning, resulting in several guests taking cold showers. While the property is great, the basic standards for cleanliness, pool maintenance, and timely guest service were completely unacceptable. Future guests should be cautious until these fundamental issues are resolved.

Host Response

Thank you for your time and feedback! However, the check-in, as you well knew, was at 4pm, however we let you in earlier with certain restrictions such as the pool that was still being cleaned etc. It's funny that all the previous guests left us 5 stars. It is unfortunate that they give this rating for 1 incident. We send you greetings and hope you visit us soon.

4BR Home in Jiutepec

Sandra

Excellent, 1 year ago

I loved the place, it's beautiful, the house is amazing, a lot of help from Hector, they adapted to our needs, constant help all the time, great communication, very friendly staff. Spectacular for large groups, to relax, they have a barbecue, we brought dogs and they were immensely happy, fully equipped kitchen, the rooms are beautiful, large, comfortable. Everything was perfect, I highly recommend it

4BR Home in Jiutepec

Eduardo

Excellent, 1 year ago

Wonderful stay, we will be back soon. Very comfortable and very large house. Really a great place to rest.

The house is as described, the front yard is beautiful with very well maintained garden. The outdoor dining area is our favorite part of the house since it has a beautiful Mountain View. The pool is nice has a good size and also has a kitty pool for the little ones. In the backyard you are able to do bonfire and relax with your drink. Another thing we loved was paying extra for a chef and a cleaning lady, we had all the meals served as directed which allowed us to have more time to enjoy the trip. We highly recommend this place for big groups.

The house is very nice, huge, and full of greenery. In addition, the spaces inside the house were designed so that in each place we could talk as a family and have pleasant moments. We felt at home. The only drawback is that we were unable to communicate with the boiler, and on the day of arrival we were informed that it would not be possible to use it, even though we had notified them in advance. Apart from the cold water in the pool, everything else was wonderful.

4BR Home in Jiutepec

Hugo

Repeat guest

Excellent, 2 years ago

Excellent place to rest and spend days with the highly recommended family

4BR Home in Jiutepec

Ana

Excellent, 2 years ago

Hector's house is very beautiful!! on the most beautiful street in Tepoz. It has a beautiful garden, an amazing tree, and a swimming pool with ideal temperature! Hector always answered us very quickly and Carlos, who helps in the house, was also very supportive. I went with my family and we had a genius!! The only thing that would improve would be to put mosquito nets on all the windows so the house can be cooled. In this hot season the rooms get very hot but we couldn't open the windows at night because the mosquitoes were getting in:( Thank you for everything Hector!! we will definitely be back!

Casa del Laurel was everything we could have hoped for in a space to hold a small team retreat. The grounds and building are beautiful and spacious, the pool provided the perfect antidote to afternoon heat, and our hosts were communicative and supportive as needs evolved over our stay. The location is a little bit outside of the center of town, but that made it a welcome respite from the hustle & bustle in the center, and was much quieter at night than for friends who stayed in central town. Also, onsite in their own home was Carlos and his small family. they were incredibly kind and helpful. He did a great job keeping everything together, and supporting a lot of logistical needs for our big group. Overall a wonderful place to stay and can’t recommend highly enough.

4BR Home in Jiutepec

Alejandro

Excellent, 2 years ago

It was a wonderful stay, 100% recommended!

Host Response

Alejandro was a very good guest, we always had very good and effective communication. It was a pleasure having him with us as a guest.

An incredible garden, a well organized house, an attentive and available caretaker. Lots of good ingredients for a comfortable stay! The beds are comfortable (attention to 1 child bed, high up and unprotected). However, we were disappointed by some of the facilities of the house because the rental was rather expensive. Note: we were there in January and the house was cold. This season, bring warm clothes! (Otherwise there is electric heating)

Host Response

Thank you for staying with us Adrien. It was nice to have you in La Casa del Laurel. We look forward to seeing you soon

4BR Home in Jiutepec

Eduardo

Good, 2 years ago

Overall a good experience. Great communication with the host at all points, the house looks like the pictures, the only point to improve is related to the service crew.

Host Response

Nice to have you at home Eduardo

4BR Home in Jiutepec

Silvia

Repeat guest

Excellent, 4 years ago

The house is very nice and with a comfortable location, everything is in perfect order, communication with Héctor at all times was quick.

4BR Home in Jiutepec

Pamela

Excellent, 5 years ago

The house is nicer than the pictures. The man who takes care of the property is very attentive and was attentive to all the details so that we had a good experience. Communication with Hector was very good. Everything was very clean and spotless. I would definitely recommend it for a weekend with family or friends.

4BR Home in Jiutepec

Jimena

Excellent, 5 years ago

Excellent service and very nice facilities at the Laurel house!

4BR Home in Jiutepec

Lorena

Excellent, 5 years ago

The facilities are impeccable, the whole house is very clean and in excellent condition of maintenance, very well located, safe, and the staff who always take care of you very kindly and with the best disposition. Great place to come back to!!

4BR Home in Jiutepec

Ana

Good, 5 years ago

The super nice house, the staff who are in the super helpful very kind house Congratulations!!! We had a great time and the host always answered any questions very quickly. Thank you very much.

This is one of the best houses I've stayed in Tepoztlán! The property is quite large, the garden is large and beautiful, the pool is large and comfortable for swimming, the house has fantastic architecture, and the spaces are large and very well maintained. Very comfortable beds, as are the bathrooms. The service staff are very efficient and helpful. Everything was perfect. Our Christmas family dinner was amazing. We will definitely look for this house again when we return to this wonderful Pueblo Mágico (Magical Town).

The best thing about the house is the garden and pool that are very large and very well cared for. Inside the house is nice but it is rustic and could use an update of living room furniture and appliances in the kitchen as they work well but they are old. In the main bedroom, there were 2 closets that were locked with a padlock and we were unable to use them and at least one bed in one of the secondary bedrooms had the deformed mattress. The service staff is very friendly and responsive. Overall it was a good experience, but there are areas of opportunity that can be fixed to make it an excellent accommodation option.

Loading...

Breasy

Buy. Rent. Easy. Vacation rentals across Central America.

Explore

RentFor property managersAI agents

Destinations

Costa RicaMexicoNicaraguaAll destinations
Costa Rica

© 2026 Breasy. All rights reserved.

All destinations