Hector
Reviews
Superhost122 total reviews
87% rated 5★
122 reviews
4.84
2015–2026
122 reviews
Ligia
Excellent, 4 weeks ago
Incredible!! Lots of space to spend time with family or friends. The garden is a very good size and overlooks the mountains. The pool is also a very good size, and the house in general is very comfortable for everyone. Super recommended!
Host Response
Thank you for staying with us, Ligia. We're glad to hear that your stay was very pleasant for you and your whole family. We hope to see you soon and we would appreciate it if you could recommend us.
Emmanuel
Excellent, 1 month ago
A moment of tranquility.
Claudia
Excellent, 1 month ago
An excellent option to enjoy as a family, get away from the routine, and enjoy the place and the house. Very well equipped, excellent service from Hector and his staff, very good location and facilities in general. Highly recommended and of course we'll be back. Thank you very much, Hector, for all your attention
César
Excellent, 1 month ago
We loved the house. Everything was as advertised. The staff is very attentive and CARLOS is always available. Everything was very clean and tidy. We will definitely return. Hector is always attentive to any need. An excellent place to spend a few quiet days with the family.
Alvaro
Excellent, 1 month ago
An incredible house, located very close to downtown, ideal for enjoying Tepoztlán in total comfort. The service was excellent, and the house has large spaces, perfect for spending time with family. The pool is kept at an ideal temperature at all times, which makes the experience even more enjoyable. In addition, it is surrounded by beautiful green areas and offers a spectacular view of the Tepozteco, creating an atmosphere of peace and tranquility that can be enjoyed throughout the stay.
Lizbeth
Excellent, 2 months ago
A weekend to rest and enjoy with the family! The house is just as it is in the photos. Everything was excellent! Definitely a place to go back to!
Ana
Excellent, 2 months ago
From the moment we arrived, we felt like we had found a little oasis in Tepoztlán. The property is absolutely beautiful, thoughtfully designed, and impeccably maintained. Every corner reflects the care and attention that goes into making this such a special place. The on-site staff were wonderful—warm, attentive, and always willing to help with anything we needed. Their kindness made our stay even more enjoyable. What made this place truly memorable, though, was the feeling it gave our family. It provided the perfect setting to slow down, spend quality time together, laugh, relax, and reconnect away from the busyness of everyday life. Some of our favorite memories from this trip were made here. We left with full hearts and would happily return. If you’re looking for a peaceful, beautiful place to experience Tepoztlán, we can’t recommend it enough.
Host Response
It was a pleasure to have you at home, and we are very happy to hear that you enjoyed our property as much as we have enjoyed it throughout its history. We hope to see you soon, and thank you again for staying at Casa de Laurel.
Hugo
Repeat guest
Excellent, 2 months ago
The place is very nice. The pool is a good size. Please note that there is no TV. Everything else is spectacular.
Fadua
Excellent, 2 months ago
Everything is very nice, 100% recommended!
Host Response
Thank you for staying with us. It was a pleasure to have you here
Julio
Excellent, 4 months ago
A great house to enjoy Tepoztlán, away from the noise, and an excellent place to rest
Host Response
Thank you for your feedback. It was a pleasure to host you at our property. We hope to see you soon.
Grecia
Excellent, 4 months ago
A very nice house—tidy, clean, and well-maintained. With everything you need to enjoy a few days of rest, and with the support of Carlos, who was very friendly and helpful at all times.
Host Response
I'm very happy you had a good stay. Thank you for staying with us. We look forward to seeing you soon.
Monica
Excellent, 5 months ago
If you're looking for comfort and tranquility in Tepoztlán, this is it. The property is stunning, with a large garden and plenty of trees that make it feel very secluded and calm. The house itself is very cozy and well-maintained. We felt very safe and cared for thanks to Carlos, the housekeeper, who was always checking in to make sure our stay was going well. We would love to come back!
Host Response
It was a pleasure to have you at our place. We look forward to seeing you soon.
Fernando
Good, 6 months ago
Thank you for everything. We had a great time
Eduardo
Excellent, 7 months ago
We had an amazing time, the house is impeccable and the service from the staff is perfect. Eduardo was always attentive and friendly. We'll be back very soon
Host Response
Nice to have you. We look forward to seeing you soon 😁
Julia
Excellent, 7 months ago
Beautiful house with an amazing garden and pool. Perfect for kids and families.
Host Response
It was a pleasure to have you at home. We hope they'll be back soon. Best regards.
Dora Victoria
Excellent, 8 months ago
We liked the house very much! It's very nice
Sandra
OK, 9 months ago
The house is beautiful and spacious, offering a great setting. However, our stay was seriously impacted by issues with cleanliness and poor service. We found stained linens, towels, mattresses, and pillows. How was this not captured in past reviews??? One bathroom had a continuous, foul sewage smell. Service and preparation were consistently lacking: On our first day, we had to wait 20 mins for the gate to open. Amenities were not ready by the agreed-upon 2 PM time. We returned at 2:45 PM, and Carlos was only starting to uncover the pool, which was visibly dirty and required cleaning. The grill was not ready until 5 PM. Carlos also forgot to turn on the hot water that morning, resulting in several guests taking cold showers. While the property is great, the basic standards for cleanliness, pool maintenance, and timely guest service were completely unacceptable. Future guests should be cautious until these fundamental issues are resolved.
Host Response
Thank you for your time and feedback! However, the check-in, as you well knew, was at 4pm, however we let you in earlier with certain restrictions such as the pool that was still being cleaned etc. It's funny that all the previous guests left us 5 stars. It is unfortunate that they give this rating for 1 incident. We send you greetings and hope you visit us soon.
Maria
Excellent, 10 months ago
We had an amazing stay. Carlos was super sweet and helpful. The place and location was amazing felt right at home. it was within walking distance to an event we was attending. Definitely will book agian. tyyyy
Arlet
Excellent, 11 months ago
The house is just like the photos, all the staff are very attentive
Lorena
Excellent, 1 year ago
Super spacious place, with plenty of room for large groups. They responded very quickly and were very accessible to our requests.
Rosa María
Excellent, 1 year ago
Very good family home, spectacular view and the photos are as they are physically. We had a really nice weekend.
María Fernanda
Excellent, 1 year ago
Beautiful house! The staff was friendly and helpful. Love the Mexican accent o. The decorations. The view of the Tepozteco and the vegetation was lovely
Miguel
Excellent, 1 year ago
Excellent house, very comfortable and nice! They have everything you need to have an amazing time
Sandra
Excellent, 1 year ago
I loved the place, it's beautiful, the house is amazing, a lot of help from Hector, they adapted to our needs, constant help all the time, great communication, very friendly staff. Spectacular for large groups, to relax, they have a barbecue, we brought dogs and they were immensely happy, fully equipped kitchen, the rooms are beautiful, large, comfortable. Everything was perfect, I highly recommend it
Eduardo
Excellent, 1 year ago
Wonderful stay, we will be back soon. Very comfortable and very large house. Really a great place to rest.
Paulina
Excellent, 1 year ago
We loved the house. Ideal for families or groups of friends. Carlos and Ana welcomed us and supported us throughout the stay. They keep the house in excellent condition and are very open to helping us with everything. We loved that we could also bring our dogs and enjoy the large garden and pool. We will definitely be back soon.
Asher
Excellent, 1 year ago
Great place and great service!
Jose
OK, 1 year ago
In general, the house needs maintenance; the living room is dirty and very old, the curtains are torn, the pool umbrella is broken, the entrance with the abandoned service room looks bad (dirt and clutter), the trash container is full and the power goes out every night in rainy season, I looked for the guard but he had left.
Pamela
Excellent, 1 year ago
Nice house, functional, practical and comfortable for large families with/without children. Large garden and swimming pool. Lots of space to talk and have a great time! Highly recommended.
Host Response
It was a pleasure having you with us.
Rita
Excellent, 1 year ago
The house is as seen in the photographs. Ana, Carlos and wife were looking out for us. Exelente to forget about the stress you breathe tranquility the very well-kept garden
Host Response
Thank you so much for staying with us Rita, it was a pleasure having you here. We look forward to seeing you soon again
Jimena
Excellent, 1 year ago
The house is simply beautiful. My family stayed here for my wedding and enjoyed it so much. Carlos and Anita are super friendly and everything was perfect. The house is very comfortable and quiet.
Craig
Excellent, 1 year ago
I can’t express enough how great the home was and the host. Such a great family vacation. Very comfortable home and beautiful location. I can’t wait to come back!
María Esther
Excellent, 1 year ago
The house is highly recommended. Spacious, clean with everything you need to have a good time. A cute and perfectly equipped kitchen. Different spaces to spend with family. In good condition. Beautiful gardens. Carlos is very attentive. We will definitely be back
Mariam
Excellent, 1 year ago
We really liked the house, very nice and comfortable!! It had many spaces to be very comfortable. It's perfect for families, the children really enjoyed the garden. Carlos, who helped with things around the house, was very kind. Comfortable rooms. A house that helps you disconnect and spend a quiet weekend.
Guadalupe
Excellent, 1 year ago
we really enjoyed our stay at la casa del Laurel Carlos and his family were very nice and always available for anything that we needed ,we will come back for sure beautiful place to rest very recommended. thank you!!
Gustavo Adolfo
Excellent, 1 year ago
A great place to relax and rest
Ana Paulina
Excellent, 1 year ago
Thank you I'll be back soon !! Regards
Fernanda
Excellent, 1 year ago
Excellent stay! The house is full of magical corners and super rich beds to rest! The lovely pool! All super friendly hosts at all times. It was the end of the dead and Tepoztlán is magical!!!
Rodrigo
Excellent, 1 year ago
Very nice house, very friendly staff and the host was always aware... thank you very much. We had a great time.

Susana
Excellent, 2 years ago
The house is as described, the front yard is beautiful with very well maintained garden. The outdoor dining area is our favorite part of the house since it has a beautiful Mountain View. The pool is nice has a good size and also has a kitty pool for the little ones. In the backyard you are able to do bonfire and relax with your drink. Another thing we loved was paying extra for a chef and a cleaning lady, we had all the meals served as directed which allowed us to have more time to enjoy the trip. We highly recommend this place for big groups.

Elizabeth
Excellent, 2 years ago
A beautiful place to share as a family!

Sharon
Excellent, 2 years ago
Excellent house, with large spaces to be with the family, the patio is very well cared for as well as the pool.

Amilcar
Excellent, 2 years ago
It complies well with the price-quality ratio, a very quiet place and with a lot of peace

Lucia
Excellent, 2 years ago
Love the place, for sure a place to comeback

Gonzalo
Good, 2 years ago
The house is very nice, huge, and full of greenery. In addition, the spaces inside the house were designed so that in each place we could talk as a family and have pleasant moments. We felt at home. The only drawback is that we were unable to communicate with the boiler, and on the day of arrival we were informed that it would not be possible to use it, even though we had notified them in advance. Apart from the cold water in the pool, everything else was wonderful.

Hugo
Repeat guest
Excellent, 2 years ago
Excellent place to rest and spend days with the highly recommended family

Gerardo
Excellent, 2 years ago
It is a very nice house, as shown in the photos. We had a great time. The house has everything you need to have a very pleasant stay. In our case, we wanted to rest, and we were able to do so without any problems. In addition, there is always someone available for anything you might need, so we always had that support. Totally recommended.

Alejandro
Excellent, 2 years ago
Very comfortable stay, the guy who is in charge of the house is very helpful, I recommend it quite a bit

Ana
Excellent, 2 years ago
Hector's house is very beautiful!! on the most beautiful street in Tepoz. It has a beautiful garden, an amazing tree, and a swimming pool with ideal temperature! Hector always answered us very quickly and Carlos, who helps in the house, was also very supportive. I went with my family and we had a genius!! The only thing that would improve would be to put mosquito nets on all the windows so the house can be cooled. In this hot season the rooms get very hot but we couldn't open the windows at night because the mosquitoes were getting in:( Thank you for everything Hector!! we will definitely be back!

Maricarmen
Excellent, 2 years ago
Hector and Eduardo's house is as it is in the description. A very nice house, ideal for a family weekend. They were always on the lookout for everything to be in order.

Amaury
Excellent, 2 years ago
Excellent accommodation , very good location, clean and very nice. Everything is very nice, I would definitely come back again, also the staff that welcomes you (Carlos ) is very attentive and friendly

Henory
Excellent, 2 years ago
The house is very nice everything is super comfortable and the attention and service of both the hosts and the staff was the most attentive, helpful and with the best attitude. We felt very comfortable, the pool was at an excellent temperature as well as every space of the house cared for, clean and comfortable. Thank you for having us, we really enjoyed these days at home Laurel.

Sarah
Excellent, 2 years ago
Very friendly hosts, Available and ready to answer The house is very nice, well-maintained, has a good layout, and is cool and harmonious. Alberca a super temperature , the garden is very well cared for and beautiful with several enjoyable areas. The boy q also takes care of very friendly and helpful. Quiet and safe area We had a very comfortable weekend.

Marco Antonio
Excellent, 2 years ago
An excellent place to spend a few days relaxing

Mario
Excellent, 2 years ago
A very peaceful place with all the amenities and surrounded by green areas. Excellent option to rest and spend time with the family
Host Response
A pleasure to have you at home Mario. Hope to see you soon

Jen
Excellent, 2 years ago
Casa del Laurel was everything we could have hoped for in a space to hold a small team retreat. The grounds and building are beautiful and spacious, the pool provided the perfect antidote to afternoon heat, and our hosts were communicative and supportive as needs evolved over our stay. The location is a little bit outside of the center of town, but that made it a welcome respite from the hustle & bustle in the center, and was much quieter at night than for friends who stayed in central town. Also, onsite in their own home was Carlos and his small family. they were incredibly kind and helpful. He did a great job keeping everything together, and supporting a lot of logistical needs for our big group. Overall a wonderful place to stay and can’t recommend highly enough.

Alejandro
Excellent, 2 years ago
It was a wonderful stay, 100% recommended!
Host Response
Alejandro was a very good guest, we always had very good and effective communication. It was a pleasure having him with us as a guest.
Silvia
Repeat guest
Excellent, 2 years ago
Excellent communication, the perfect house, the staff that takes great care of.
Host Response
Silvia is a guest who has returned with us for several stays. It's always a pleasure to have you at home.

Iman
Excellent, 2 years ago
This was an amazing house for our seven person vacation. The hosts were so responsive and hospitable. It was so comfortable, beautiful, and luxurious. The pool was an absolute delight for the adults and kids alike.
Host Response
It was a pleasure to have you at home Iman

Daniela
Good, 2 years ago
the house works perfect for 10 people, there were details on the cleanliness that I think you can improve outside of that everything very well :)
Host Response
It's a pleasure to have you with us Daniela

Adrien
Excellent, 2 years ago
An incredible garden, a well organized house, an attentive and available caretaker. Lots of good ingredients for a comfortable stay! The beds are comfortable (attention to 1 child bed, high up and unprotected). However, we were disappointed by some of the facilities of the house because the rental was rather expensive. Note: we were there in January and the house was cold. This season, bring warm clothes! (Otherwise there is electric heating)
Host Response
Thank you for staying with us Adrien. It was nice to have you in La Casa del Laurel. We look forward to seeing you soon

Eduardo
Good, 2 years ago
Overall a good experience. Great communication with the host at all points, the house looks like the pictures, the only point to improve is related to the service crew.
Host Response
Nice to have you at home Eduardo

Eugenia Irma
Excellent, 2 years ago
Beautiful house with everything described. We really enjoyed our stay
Host Response
Nice to have you here

Pau
Good, 2 years ago
The house is very comfortable, nice and in good condition, my friends and I really enjoyed the stay, the pool is a little cold for the weather, but everything else is excellent.
Host Response
A pleasure to have you in the laurel house, we hope to see you soon

Austin
Excellent, 2 years ago
Great spot ! Clean, amazing view, great location, high ceilings, many different places to eat and hang with family.
Host Response
Nice to have you as guests, we look forward to seeing you soon

Angel
Excellent, 2 years ago
The people who manage the home are the best, the best attitude, I loved the home. The pool has a heater that is enough to raise the pool to 29 degrees (no more). The house is beautiful, we had a great time. Hector is attentive the whole time to help.
Host Response
A pleasure to have you at home with us Angel

Damien
Excellent, 2 years ago
What a beautiful home! We had a great stay and will definitely be back. It’s a little further away from centro than we thought. We weren’t able to really walk there, but the house is so beautiful and peaceful, we ended up staying there most of the time. Carlos, who lives on the property, was extremely helpful as well!

Vanesa
Excellent, 3 years ago
Everything is great .!!!

Karla
Excellent, 3 years ago
Everything's perfect

Ana Maria
Excellent, 3 years ago
Everything was great, Carlos was very friendly and helpful. The house is very nice and functional

Sofia Citlalli
Excellent, 3 years ago
The house was clean, spacious and light. The kids loved the garden and the pool! Beautiful views of the mountains and a short walk into town.
Ferro
Excellent, 4 years ago
Everything is very good. The house is very nice and comfortable to spend a few days comfortably and privately with the family.
Hortensia
Good, 4 years ago
Friendly and everything in order as planned!

Freyr
Excellent, 4 years ago
The house was very beautiful and very comfortably fit 6 adults (2 couples and 2 singles). Hector was very flexible and allowed us a late check-out the day after.

Albert
Excellent, 4 years ago
The property is as advertised. It’s beautiful and the town is great. The only drawback was we didn’t have more time to stay. The staff was very nice and helpful. Enjoy!

Silvia
Repeat guest
Excellent, 4 years ago
The house is very nice and with a comfortable location, everything is in perfect order, communication with Héctor at all times was quick.

Roxanna
Good, 4 years ago
The house is very spacious, the garden is perfectly maintained and the pool is a good size, we spent a few very pleasant days. Communication with Mr. Hector was always friendly and timely.

Xtabay Zhanik
Excellent, 5 years ago
It is a very nice house, with all the comforts, the rooms are clean and comfortable, the garden is beautiful, the pool of good size if you go in autumn-winter it is better to order the boiler. The support staff is very attentive. Definitely will be coming back.

Pamela
Excellent, 5 years ago
The house is nicer than the pictures. The man who takes care of the property is very attentive and was attentive to all the details so that we had a good experience. Communication with Hector was very good. Everything was very clean and spotless. I would definitely recommend it for a weekend with family or friends.

Mariana
Excellent, 5 years ago
Beautiful house, really amazing pool and garden, great location too. A good option for groups of 8-10 people. We would definitely come back!

Dario
Excellent, 5 years ago
Fantastic garden!

Dir
Excellent, 5 years ago
Super excellent, better than I expected and the service was unparalleled

Mauricio
Excellent, 5 years ago
The house is very nice and spacious, good decor and the service was very good

Jimena
Excellent, 5 years ago
Excellent service and very nice facilities at the Laurel house!

Martha
Excellent, 5 years ago
The house is large and has very high ceilings which makes it very cold in winter. The spacious kitchen is equipped with everything you need. The garden is very nice. If you are going with children and want a hot pool this season, you will need to calculate extra gas. Cornelio and Ana, his daughter, are always attentive to any request. Excellent service and prompt response from Hector.

Amalia
Excellent, 5 years ago
Everything is perfect , the people who work there are super attentive , the house is super cute and the pool and garden area more

Rosamaria
Excellent, 5 years ago
An amazing place! Wonderful view, full equipped house, lots of space, the pool and all the amenities are fantastic! I had a great time, the service is fantastic and all the COVID measures... super clean!

Lorena
Excellent, 5 years ago
The facilities are impeccable, the whole house is very clean and in excellent condition of maintenance, very well located, safe, and the staff who always take care of you very kindly and with the best disposition. Great place to come back to!!

Carolina
Excellent, 5 years ago
The house is much More beautiful than the pictures, It could become my dream home Very friendly, very clean

Ana
Good, 5 years ago
The super nice house, the staff who are in the super helpful very kind house Congratulations!!! We had a great time and the host always answered any questions very quickly. Thank you very much.

Juan Carlos
Excellent, 5 years ago
It's an excellent house in downtown Tepoztlan. Everything is close. The spaces are very good. The house is very comfortable!

Rodolfo
Excellent, 6 years ago
Excellent choice. The house is amazing and the service and amenities are first-class.

Santiago
Repeat guest
Excellent, 6 years ago
This is the second time we have stayed in Hector's house, the experience is great, it is located a 10-minute walk from downtown Tepoztlán, the view is beautiful, the spaces of the house and the garden are very well thought out, the size of the pool is perfect and the attention of Cornelio and Ana is excellent. 100% recommended, one of the best options in Tepoz.

Penélope
Excellent, 6 years ago
The house is worth it and it has all the amenities, incredible cleanliness, very comfortable! And the gentleman who helps you is divine!

Andres
Excellent, 6 years ago
Very nice house, super well equipped for large groups, the kitchen is new. The pool is worth heating in cold weather. The stay at the Laurel house is highly recommended.

Pablo
Excellent, 6 years ago
This is one of the best houses I've stayed in Tepoztlán! The property is quite large, the garden is large and beautiful, the pool is large and comfortable for swimming, the house has fantastic architecture, and the spaces are large and very well maintained. Very comfortable beds, as are the bathrooms. The service staff are very efficient and helpful. Everything was perfect. Our Christmas family dinner was amazing. We will definitely look for this house again when we return to this wonderful Pueblo Mágico (Magical Town).

Romain Y Julie
Excellent, 7 years ago
Highly recommended. We enjoyed it very much.

Cesar
Excellent, 7 years ago
100 recommended property, cleanliness, hospitality, excellent and comfortable pool

Roberto
Excellent, 7 years ago
House with beautiful and entertaining decoration that comes with everything you need to have a very pleasant stay. Very well used spaces, comfortable bedrooms and common areas. Excellent view of the garden and the nature surrounding Tepoztlán.

Nathan
Good, 7 years ago
The best thing about the house is the garden and pool that are very large and very well cared for. Inside the house is nice but it is rustic and could use an update of living room furniture and appliances in the kitchen as they work well but they are old. In the main bedroom, there were 2 closets that were locked with a padlock and we were unable to use them and at least one bed in one of the secondary bedrooms had the deformed mattress. The service staff is very friendly and responsive. Overall it was a good experience, but there are areas of opportunity that can be fixed to make it an excellent accommodation option.