Miguel Angel
Reviews
82 total reviews
82% rated 5★
82 reviews
4.82
2022–2025
Cleanliness 4.8
Accuracy 5.0
Communication 5.0
Location 4.9
Check-in 4.9
Value 4.8
82 reviews

Jose
Excellent, 8 months ago
A very good place to spend a few days with your family
Host Response
gracias jose esperamos volver a verlos pronto

Christina
Good, 8 months ago
We enjoyed our stay in the condo. It was a great location and we made good use of the pool and beach club. The unit was clean and check in was easy, but it is a little worn and could be better stocked (only 4 spoons and 3 coffee cups, etc.) The a/c in the main room was not working properly for the duration of our stay, and we woke up to a ceiling leak from the a/c unit in the primary bedroom. The management company was very responsive and tried to fix it. Hopefully this will be resolved before the next guests arrive.
Host Response
Thank you for your review and for sharing your experience. We’re glad you enjoyed the location, pool, and beach club, and that check-in and cleanliness met your expectations. Regarding the air conditioning, we want to clarify that the units were fully functional. As we mentioned during your stay, the sensors prevent the AC from activating if the bedroom door is left open. We were happy to assist you at all times to ensure your comfort, and we appreciate your understanding. We hope to welcome you back in the future!

Ryan
Good, 9 months ago
Excellent location and nice condo. Unit has views of the pool and ocean. There are restaurants and an Oxxo footsteps away and you have all the restaurants, bars, shopping of 5th avenue within a 5 min walk. The private beach was nice but the shoreline is very small compared to beaches in walking distance. So not as good for smaller kids. Pool and jacuzzi were well maintained and the complex has a ton of staff for security and if you need anything. The staff at the complex were excellent. The unit itself is has large rooms and an expansive balcony. Host was very responsive. Overall, I’d recommend this unit and the complex for families. My 2 year old had a blast in the pool.
Host Response
Thank you so much for your kind words! We’re very happy to hear that you felt safe and comfortable during your stay. It will be a pleasure to welcome you back on your next visit 🌿✨

Amanda
Excellent, 1 year ago
We loved our stay at the Elements. The location is very convenient to walk into town and my kids loved the pool and beach club.
Host Response
¡Muchas gracias por tu comentario! Nos alegra mucho saber que la ubicación y la comunicación cumplieron con tus expectativas. Será un placer recibirte nuevamente cuando quieras.

Jennifer
Excellent, 1 year ago
The location is amazing and the beach club service was so great. Loved our stay!
Host Response
Thank you so much for your review! We’re delighted to hear you enjoyed. as well as the gardens and pool. We’d love to welcome you back anytime!

Yohan
Good, 1 year ago
Overall, a nice stay in a nice complex. Our host was very responsive and gave us lots of suggestions/recommendations. The pool was nice and it's very walkable. There's a 7-11 near by and a police station makes us feel safe. The sandy beach is a stones throw away. A few reasons that prevented a 5-star. 1. The unit does have a nice ocean view and overlooks the beach club + pool. However, about half the view is of the entrance to a sportfishing outfit. So there lots of traffic. 2. Not all the shades can be rolled up due to wear and tear. 3. The shower water pressure was lacking. This is strange since all the sinks have nice pressure.
Host Response
Thank you very much for your detailed review! We’re glad to hear you enjoyed the complex, the pool, and our recommendations. We appreciate your feedback regarding the partial view, the shades, and the shower water pressure. Your comments help us identify areas for improvement, and we’ll work on them to provide an even better experience for our guests. We hope to welcome you back in the future!

Anne
Excellent, 1 year ago
We had a fantastic stay! The Airbnb is literally right on the beach. Couldn't ask for a better location to the beach, to restaurants and to shops. Unfortunately, we were not able to use the balconies during our stay because of the strong smell of seaweed which was bulldozed into a pile right outside. Not a fault of the Airbnb, and we would certainly book again. We just lucked out and went when the Southern winds were particularly strong, which washed a ton of seaweed to shore.
Host Response
Thank you very much for your detailed review! We’re glad to hear you enjoyed

Lance
Excellent, 1 year ago
Great place, close to one end of 5th street. Nice view of the gulf as the unit is on the corner of the building. Remember to return your wristbands. This was in the check in paperwork but I didn’t read it. There is a $25 fee if you forget. Not a big deal. There is a convenience store right across the street. Pretty handy
Host Response
Thank you very much for your detailed review! We’re glad to hear you enjoyed the complex

Mario
Excellent, 1 year ago
An excellent option to stay in Playa del Carmen
Host Response
Thank you so much for your kind words! We’re very happy to hear that you felt safe and comfortable during your stay, especially as a solo traveler. It will be a pleasure to welcome you back on your next visit — we look forward to hosting you again soon! 🌿✨

Jodi
Excellent, 1 year ago
Perfect location ! Beautiful view. Walking distance to lots of great restaurants and shops. Condo was just as described. Friendly and helpful staff. The beach club was a great bonus with drinks and good food! Definitely will stay here again!
Host Response
I really appreciate your review! It’s so rewarding to know I was able to provide a great experience for you. If you ever visit again, I’d love to welcome you back to my place. Thank you for being such a wonderful guest!

Jean-Christophe
Excellent, 1 year ago
Very nice location in a large luxury and quiet residence. Very nice view of the beach and sea from its panoramic terraces. The apartment is well-equipped. The beach club is a real plus. Quinta Avenida is within walking distance. The host was very responsive when the air conditioning broke down. He recommended a very nice quiet beach to us. Very good stay for our family of five.
Host Response
Thank you for your wonderful feedback! I’m so glad to hear you felt comfortable and that everything went smoothly. It would be a pleasure to have you back anytime. Safe travels and hope to see you again soon!

Strauss
Excellent, 1 year ago
All great!
Host Response
¡Muchas gracias por tus palabras! Me alegra mucho que hayas disfrutado tu estancia. Fue un placer recibirte y espero que vuelvas pronto. ¡Siempre serás bienvenido!

Carlo
Repeat guest
Excellent, 1 year ago
I stay at this unit everytime I'm in Playa Del Carmen. It's walking distance to the restaurants, bars and shops on 5th Avenue. The unit has an incredible view of the ocean and beach. There is a beach club with bar and restaurant directly in front, exclusive for those staying in the complex. The property manager is friendly and responsive! It's an amazing place!!
Host Response
¡Muchas gracias por tus palabras! Me alegra mucho que hayas disfrutado tu estancia. Fue un placer recibirte y espero que vuelvas pronto. ¡Siempre serás bienvenido!

Carlo
Repeat guest
Excellent, 1 year ago
Amazing place to stay!
Host Response
Thank you for the great review! It was a pleasure having you stay. I’m glad to know the location and space worked well for you. Hope we get the chance to host you again soon

Lee Ann
Good, 1 year ago
Beautiful view
Host Response
Thank you for the great review! It was a pleasure having you stay. I’m glad to know the location and space worked well for you. Hope we get the chance to host you again soon

Yee Wing Eric
Excellent, 2 years ago
Our host Balam was very nice and responsive to our inquiries. We enjoyed very much staying in this clean and spacious apartment. We felt like we were in a home away from home. The only drawback was that the water pressure in showers was weak.

Leslie
Excellent, 2 years ago
Excellent place with a beautiful pool, close to the ocean with an amazing view. Very walkable to nearby restaurants and shops. Balam was extremely helpful and kind. Great place for a family vacation!

Maria
Excellent, 2 years ago
The best view we could have, we loved staying at this place , we had everything nearby and it's very big the Lugar. I'll be back soon

George
Good, 2 years ago
Very nice place to stay. the view is the best. the beach club was great and so was the service. the pool area was great.

Laurie
Good, 2 years ago
Apartment was quiet and spacious and perfect for our family vacation!

Priss
Excellent, 2 years ago
beautiful place, like pictures, thanks Mr Balam we have an Amazing time in your place..

Isaura
Excellent, 2 years ago
Our group of girls had a lovely stay here, the view and vibe were amazing! Everything was conveniently located/ walkable and the staff were very attentive. Very safe and nice area overall as well. (-:

Alexandra
Excellent, 2 years ago
We had a great time, perfect place for a family with small children.

Luis Carlos
Good, 2 years ago
Ok

Maggie
Excellent, 2 years ago
Nice place. Matched the description. Kids loved the pool. It was right across the street from the public beach which had lots of locals drinking at night, drink driving, motorcycles revving etc. Sunday morning at 9am young guys drinking, throwing beer cans etc. Didn’t feel safe using the back exit at that time.

Rodolfo
Excellent, 2 years ago
Doing it again for sure!

Maria De Los Ángeles
Good, 2 years ago
The place we wash was very pleasant, the pool water is too cold. The host was very kind. My recommendation is that as a plus, there would be some basics like a little sugar, salt and oil. Since those of us who travel we have to buy those essentials and in the end we leave them! The super beautiful view, we had a full moon and it was phenomenal to be on the balcony and have that beautiful postcard.

Pierre-Yves
Good, 2 years ago
The accommodation itself has a prime location in a very well located complex. We still had an issue that it's important to report. Access to the residence is only possible thanks to a bracelet which is charged $25 in case of loss. Mine lasted 10 min on the first day with some movements of breaststroke at sea. Despite my complaints, no one from the complex wanted to hear me (all of a sudden no one spoke English or French) when clearly the bracelet had not been fixed properly. That's very frustrating for an issue that was clearly not my fault. So don't trust the people at the reception to fix the bracelet.
Host Response
we are super sorry about this situation we would love to know that that occurred during the stay and if the manager of the building didn't get any resolution about it, as a recommendation in the future you can let that know to the host in order to see what options are available and possible

Andrew
Excellent, 2 years ago
Balam’s place was an excellent location and perfect for all ages. We stayed with my young children and grandparents, and all of us loved it. The view to the ocean was lovely, the beach club is right across the street and the pool was perfect for everyone. We would definitely stay here again. No issues and Balam’s gave us great recommendations for places to eat. We drove ourselves here and parking was easy and available.

Kauthar
Excellent, 2 years ago
Great place, even greater location!

Kaitlin
Excellent, 2 years ago
This is a beautiful corner apartment overlooking the ocean, with a gorgeous, large pool, great for the kids and adults, and very walkable to restaurants, shops and everything! Would definitely stay here again.

Erdal
Excellent, 2 years ago
Perfect location

Kelly
Excellent, 2 years ago
The Elements is a beautiful condo complex. I have always felt safe there. Balam was an excellent host and very responsive to our needs. We would definitely stay again!

Robyn
Good, 2 years ago
The place was as described. The community in the condo building was very friendly. Pool is great for little children.

Sarah
Good, 2 years ago
Great place, right by the beach and walking distance to shops, restaurants and bars. Lovely pool. Clean. Would stay again.

Charlene
Excellent, 2 years ago
Great location to be near the 5th while enjoying a little calm. The sea view is much appreciated!

Khurram
Excellent, 2 years ago
the place is amazing. we had a great experience and would stay again when visiting PDC. it less than a 10 min walk to the tourist area on 5thave. i found the restaurants on our way to 5th ave amazing. overall great experience.

Stephanie
Excellent, 2 years ago
This condo is amazing. It is so beautiful, and so spacious. We were a family of 5, and chose a condo over a resort (because we wanted SPACE), and this place provided this. 2 huge balconies, 2 bathrooms, 2 big bedrooms, massive living area with the most gorgeous 180 view of beach and pool. Balam was always very quick to respond, he greeted us the next day (because we arrived very late), and showed us what we needed to know. There was a small issue with one of the blinds, he had someone come in right away to fix it. The condo is perfectly located in an area right outside all the action, but quiet at night. I would not hesitate to rent this condo again. My only recommendation if travelling with a child under 2yrs - a pack n' play was provided, which was perfect, but we also brought our own pack n' play mattress from home and I'm glad we did, as the pack n' play provided had very little cushioning. Perfect place to stay. I want to go back.

Faviola
Excellent, 2 years ago
If you are wondering if you should book this property just do it. Trust me, you will not be disappointed. The views are amazing, you have a view of the beach and the long pool/jacuzzi across the property. The amenities such the balconies were awesome, it's was a nice spot to grill some burgers. The property had everything you needed, such as towels, plates, utensils and cooking pans. You also have access to the private beach right across, they have a bar/restaurant, lounge chairs, beds and a volleyball net. Quinta avenida is near by, and there are also bars and restaurants walking distance. I highly recommend this place it's a nice spot to relax.

Ted
Excellent, 2 years ago
Balam helped organize a shuttle from the airport, check in was easy and loved the open big unit.

Susy
Excellent, 2 years ago
Great view of the beach, excellent security, beautiful ground, excellent host and representation for every kind of need. We are definitely coming back😍

Dana
Excellent, 3 years ago
Excellent place with great views. Responsive host. Spacious place. Bring bug spray!

Carlo
Repeat guest
Excellent, 3 years ago
Amazing host, fabulous place and location in front of the beach. Abundance of amenities and host is 125% responsive. Will definitely stay there again!

Sean
Excellent, 3 years ago
Loved our stay. The condo, property and surrounding area were all spectacular.

Michelle
Excellent, 3 years ago
Excellent location next to the beach. Friendly, responsive, and flexible host. Kid-friendly place. We truly enjoyed our time here and felt comfortable. We hope to be back.

Dan
Excellent, 3 years ago
Great place, beautiful view and probably my favorite part of PdC. Would stay again

Sharon
Excellent, 3 years ago
Our stay was perfect! Balam was incredibly responsive, and we had a lot of random questions that we asked recommendations for so we were so grateful. The apartment was perfect for our family of 4. The private beach club area was great and having the beach right across the street was convenient. The pool was perfect and we went in there every day! Would stay here again in a second, and would recommend to anyone.

Annick
Excellent, 3 years ago
Nice place, great location. The view is exceptional. We loved our stay.

Connie
Excellent, 3 years ago
Beautiful place, beautiful space! You will not be disappointed.

Sammy
Excellent, 3 years ago
An Excellent 5 Stars place that I recommend to everyone who wants very nice ocean view and luxury. Thank you and will return again soon Sammy

Francisco
Excellent, 3 years ago
The attention of the staff was very good, being attentive to any details during our stay. The complex and the beach very quiet, 100% family atmosphere without excessive noise

Lisa
Excellent, 3 years ago
Everything was great! Beautiful home with spectacular view of ocean and pool! Everyone that we dealt with was friendly and accommodating!! Thank you!

Jonathan And Lilly
Excellent, 3 years ago
Amazing location and space. We are a family of 4 (two adults and two teens) and we had tons of space. The building has a great pool, communal hot tub, and private bar and beach area. Walking distance to 5th Ave. We will be back! I would highly highly recommend!!
Host Response
THANK YOU FOR YOUR VISIT!! WE LOOK FORWARD TO HOSTING YOU AGAIN IN THE FUTURE!!!

Raymond
Excellent, 3 years ago
great place would love to return.

Debbie
Excellent, 3 years ago
Absolutely incredible view! Great location. Peaceful, but close to 5th Avenue. Israel was very kind and helpful.

Josh
Excellent, 3 years ago
Rico and Israel were very attentive to our needs during our stay, fabulous hosts! My wife and I brought our 3 girls to Playa, a 12 yr old, 5 yr old, and a 10 month old. This property was perfect for our family. The photos are exactly in the listing, very beautiful! The pool area was a very good size and had depths for all ages. We loved it. The beach club is excellent as it is private with good drinks, pizza, guacamole, and shrimp tacos. The beach itself was also very nice! It is very easy to walk to 5th and is just a few blocks away from 38th for great dining option. 7-11 across the street, along with a pharmacy for all needs. Easy to take a Taxi should you need one, the area is quiet but just steps away from the excitement.

Andrea
Excellent, 3 years ago
This place is a real gem! I would not hesitate to book again. We really loved the private pool and beach. It was also super walkable.
Host Response
than k you very much and we look forward to hosting you again soon!!

Jen
Excellent, 3 years ago
We had such a nice week's stay! Very nice location and apartment. Nice staff, especially at the beach club. Thank you Rico and Israel!

Annette
Excellent, 3 years ago
We loved our stay at Rico & Israel’s place. We were a party of 4 adults ( 2 couples) it was perfect for the 4 of us with lots of room to move and private enough for 2 couples. Rico met us in the foyer, he took us to our apartment opened the door and the view was amazing, just like the photos. Everything was very clean, for me the bed was a little hard but this seemed to be a common thing throughout our travels in Mexico!!!! The apartment is in a perfect position, on the quieter side but perfect for us. Our own private beach club was across the road and it was a very very easy walk to the famous 5th Ave. The 4 of us give it a 10 out of 10 and would definitely stay again. Thank you Rico & Israel.

Kierrah
Excellent, 3 years ago
I love the home!! We had an amazing stay and will be back again. The home is clean and spacious with lots of windows to view the pool and beach. We loved the beach club and spent an entire day there. We traveled as a family of four and was able to easily walk to get food and shop. No car needed, everything is within walking distance.

Kanishk
Excellent, 3 years ago
My friends and I had a great time staying here. The condo is very spacious with exquisite views. It’s located close to all the action on 5th ave, has a pool, hot tub and it’s own beach club. The wifi is very good too, I was able to get some work done as well. Rico was very prompt in replying and was very helpful on every front. Would definitely stay here again, if available.

Jose
Excellent, 3 years ago
Beautiful beach view condo with 2 gorgeous big sized patios. Beach at walking distance. Infinity pool and jacuzzi also a great option. Hosts are great.
Host Response
Thank you for your comments we 're gonna be there soon

Kayla
Excellent, 3 years ago
The Airbnb is absolutely stunning. Very well kept and clean. We arrived before check in. We were greeted at the main desk and brought to our rooms right away where we were able to drop our luggage and change into beach wear while the cleaning staffed continued to clean until 3 pm. Communication was fast and easy from the host and I would rebook if I was coming again to playa. The grounds are beautiful and the view from the condo is really just like the photos. Amazing stay!

Kunjal
Good, 3 years ago
Great property with a few things to note: The following items are not provided in the kitchen, and are recommended for you to bring if you plan to cook: 1) Coffee, sugar, cooking oil, salt, spices etc. 2) Paper towels (there is only one hand towel, and no dish drying rack) 3) Dishwasher soap In the bathrooms: 1) There's no shower soap/gel, so I recommend bringing that too. 2) The toilet flushes do not return back to position, so please push it back into place after a flush, lest water keeps flowing Otherwise, it's a nice 2BR/2BA unit, with fantastic views, in an excellent condo complex in a very quiet and safe neighborhood, just 3 blocks from the action. There's a 7-Eleven right outside the building, as well as a police patrol station. The building has its own beach club that makes excellent cocktails (cash only, however). At check-in, the reception will give you a wrist band that you must wear for the duration of your stay (presumably to let security know you're a guest). They will charge you a 5 USD deposit for the parking permit, which you must display at all times in the car. The reception will also try to escort you to the unit, lest you get lost. Not needed, if you don't want to... the unit is in the last bank of elevators/stairs on the north side tower.
Host Response
Good morning Kunjal, we are super happy that your stay overall was as you wanted it and regarding your comments here are some answers to them: 1) Coffee, sugar, cooking oil, salt, spices, etc. A) We provide salt, pepper, and Olive Oil but unfortunately during the checking process you decide that you wanted privacy because you were on your honey moon and we couldn't show you personally all the amenities that we provided. 2) Paper towels (there is only one hand towel, and no dish drying rack) A)they are 2 of them one is a white one and other is a blue one that are on the side of the drawers in the kitchen but unfortunately during the checking process you decide that you wanted privacy because you were on your honeymoon and we couldn't show you personally all the amenities that we provided. 3) Dishwasher soap In the bathrooms: A)each bathroom has its own liquid soap dispenser (they are white ones and they are full of hand soap. 1) There's no shower soap/gel, so I recommend bringing that too. A) at the top of the hand sinks counters in each bathroom they were 2 little bottles one with shampoo and shower gel 2) The toilet flushes do not return back to position, so please push it back into place after a flush, lest water keeps flowing Otherwise A) we weren't aware of this matter and we will work on it. Thank you once again for staying with us and we look forward to hosting you!!

Belkis
Excellent, 3 years ago
It's just like the photos and description, a spectacular view of the beach and very close to everything. The place is very beautiful and safe. At all times they were attentive to our needs.

Yiling
Excellent, 3 years ago
Absolutely amazing apartment. The views are out of the world and we felt so privileged to be able to watch the sunrise from the balcony, or just walk steps to the beach and our private beach club. The apartment itself was spacious, with two gorgeous terraces. We made full use of the amenities - including a really nice heated jacuzzi facing the beach. The management team was quick and very responsive - we asked for laundry detergent and within 10 minutes it was delivered. The condo itself was very close to 5th Ave and some really good restaurants. For light sleepers - there's a beach club close by that plays loud music, esp on weekends - you might want to bring ear plugs but with the doors closed we found that it didn't really bother us. Already making plans to return!

Olympia
Good, 3 years ago
Great location, ocean view was beautiful. Beach access is wonderful. The condo has all types of amenities which we enjoyed. Israel is a great host and answered all our questions. Especially loved the balcony.

Ana
Excellent, 3 years ago
Excellent! Our stay was extraordinary. Definitely recommended.

Karen
Excellent, 3 years ago
Amazing apartment and location. Quiet beach, and their own beach club. Spectacular views, feels like you're in a house directly on the beach. Great pool and great music all around. Walkable to fifth avenue and anything you can think of. Best part of playa for sure

Miren
Good, 4 years ago
Exactly like the pictures! Totally recommended! Amazing view! Close to many bars, restaurants and beach clubs… a 7 eleven across the street from the reception for everything you need day to day! Very practical and recommended.

David
Excellent, 4 years ago
This stay is a MUST!!! Been using airbnb app for years now,I can certainly say this is the best place I’ve ever stayed in. Just a few block away from the 5th avenue and with a minisuper and pharmacy right across the street. The room has a great view,which you can enjoy from the balcony jacuzzi.y Already booking next trip on the same property!!! Israel attention was flawless and full of tips. 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

Jose
Excellent, 4 years ago
Everything was perfect! Exceeded our expectations! Highly recommended!

Maria
Excellent, 4 years ago
We are a family of 4. Two boys of 12 and 15 years old. We all had a Very good experience. The location was great. The Condo and amenities were excellent. The most important thing is that the service that Israel and Rico provided go beyond expected.

Dary
Excellent, 4 years ago
Excellent apartment ,the location is ideal and the beach club is beautiful ,highly recommended !

Tara
Excellent, 4 years ago
Beautiful view, very convenient for walking to restaurants and the beach. Kids loved the pool and we could see them from the balcony. It was really nice having a functioning washer and dryer.

Maria
Excellent, 4 years ago
Great place!!!

Liz
Excellent, 4 years ago
I loved staying at this place. The view must be the best of the condos. It has a huge community pool and jacuzzi. Steps away from the shore. Walk distance to 5th Ave. Israel has very polite and helpful. I will definitely return to their place.

Virginie
Excellent, 4 years ago
The appartment is as per the photos - when you enter you are dazzled by the stunning panoramic view of the sea… and then also view on the swimming pool …with 2 huge balconies - one with table and sofa and the other with jacuzzi and sun beds… We even got to enjoy viewing the full moon over the sea one night - it was magical. The two bedrooms are separate enough for good privacy. One is the masterbedroom with direct access to balcony the other one with a window on the corridor. With two queen beds though - so for a couple with 1-2 kids this is ideal. Air conditioned works perfectly, huge tv with Netflix and co and a very good Internet connection. The appartment is situated in a gated condo area - with very friendly security at the entrance. They even provided service to help with our luggage. The swimming pool is very long and well maintained so if you like swimming laps you’ll be delighted. There is also a direct access (very near to the appartment) to a private beach club. We really enjoyed staying here. And Israel was very avalailble and reactive - he changed the defect toaster on the same day and went as far as helping me with a bag I had forgotten in the appartment. An amazing VIP service! I totally recommend the place.

Benjamin
Excellent, 4 years ago
Great place. Great host. Great location

Alex
Excellent, 4 years ago
Perfect spot to relax . Awesome pool. Near 5th ave.

Jasmine
Excellent, 4 years ago
Beautiful location with a spectacular view 🤩 We enjoyed also the facilities such as the pool, jaccuzzi and private beach. The only small thing is that the kitchen lacks a little bit of accessories for cooking. The host was very responsonsive and came to fix the AC when needed. I highly recommend this great location, distance walk from the exciting 5th avenue 😉

Cyn
Good, 4 years ago
This apartment has two balconies and a stunning view of the beach. It is not on the heart of to the 5ft Ave but close an a quiet area, for a family with kids this place was perfect! The pool and the hot tub were just perfect to relax after a busy days in playa. The host was so helpful and responsive… I will come back when returning to Playa del Carmen!