Jim
Reviews
Superhost40 total reviews
98% rated 5★
40 reviews
4.97
2022–2026
Cleanliness 5.0
Accuracy 5.0
Communication 5.0
Location 5.0
Check-in 5.0
Value 4.9
40 reviews

Francis
Excellent, 1 month ago
Jim's spot is in an awesome location, close to everything in PDC. The beach, 5th ave, all of it is within walking distance. Above the location, the communication and thoughtfulness into making the place look great and welcoming, makes this place one of my best places i've ever stayed at. Definitely recommend !!!

Stella
Excellent, 1 month ago
Excellent stay! The location couldn’t be better—just a 3-minute walk to the beach and only 1 minute from Fifth Avenue, with plenty of restaurants, shops, and the main tourist area right around the corner. There are also supermarkets nearby, which made everything even more convenient. The apartment was very spacious, comfortable, and fully equipped. We had everything we needed during our stay. Everything worked perfectly, especially the air conditioning, which was a huge plus. The pool was always clean and well maintained, and the entire property was in excellent condition. I highly recommend this place to anyone visiting Playa del Carmen. I would definitely stay here again!

Brisa
Excellent, 2 months ago
Very spacious, tidy accommodation with everything you need to enjoy a weekend in Playa del Carmen

Joyce
Excellent, 4 months ago
The condo was spacious for our group of 7. The decks are a major plus along with the plunge pool to cool down on hot days. A larger Counter top over would have been helpful . Access to the pool downstairs was also an asset. I would suggest rubber mats on the pool decks. It is very slippery when getting out of the plunge pool. Over all we really enjoyed our stay & Francisco was a huge help with the the things that needed to be repaired during our stay.

Giovanni
Excellent, 5 months ago
Thanks very much for everything, this place is really nice and perfect location and extremely clean and comfortable. 100% 💯 👌👌 Thanks Sandra for your amazing hospitality.

Lourdes
Excellent, 6 months ago
Jim’s place was clean and spacious, suitable for our party of 11. The room and bedding layout was able to accomodate everyone comfortably. The condo is within walking distance to 5ta Avenida which is filled with places to chose for food and shopping. Its location in Playa Del Carmen is central enough for a short drive to other nearby sites and attractions. Overall, we enjoyed our stay and would definitely be back!
Host Response
Thanks Lourdes--it was a pleasure to host you. We'll be happy to have you back on your next trip to the Riviera Maya!

Oscar
Excellent, 6 months ago
I felt at home, everything seemed new

Alejandro
Excellent, 6 months ago
Sandra, We can’t thank you enough for everything you did for us throughout our stay. From the very beginning of the reservation process all the way through the end of our trip, you were incredibly helpful, attentive, and genuinely caring. You went above and beyond at every step, raising the bar for what hosting and customer service should look like. You truly treated us like family, and that made all the difference. Thanks to you, our trip was not only smooth and stress-free, but completely unforgettable. Your warmth, responsiveness, and attention to detail made us feel welcomed and supported the entire time. We would absolutely recommend Jim’s place to anyone looking for a wonderful stay in a privileged location, just steps away from everything in Playa del Carmen. It simply doesn’t get better than this. We can’t wait to be back to Playa del Carmen, and it’s hard to imagine staying anywhere other than Jim’s place again. Thank you, Sandra, for setting such an exceptional standard!
Host Response
Thanks for your kind words — yes, we think Sandra is the best. So glad you enjoyed your stay and we welcome you back anytime!

Nora
Excellent, 7 months ago
The location of the apartment was perfect. The restaurants and beach access were just steps away. The home was clean organized. Shout out to Sandra. She was very responsive with answering our questions and our concerns. This is definitely a place. I will be recommending to our friends.
Host Response
Thanks for your kind words Nora, especially for Sandra. We think she is terrific. So glad you enjoyed your stay, and feel free to come back anytime!

Benoît
Excellent, 7 months ago
Great stay, we really enjoyed the accommodation. Beautiful terraces to enjoy the outdoors. Just a few minutes walk from the beach and the main street, while being far enough away not to be disturbed by the noise. The rooms are large and match the description. There is room for everyone, air conditioning in all rooms, filtered water, small private Jacuzzi, balcony for eating outside. We also appreciated the responsiveness of the host and his availability in case of need. If you are looking for a place to stay for your group to have a good time in Playa del Carmen, this is definitely a good place.
Host Response
We are so happy you had a great time in Playa. You were awesome guests and we welcome you back anytime!

Isabel
Excellent, 8 months ago
The property is fantastic, with plenty of space to relax. The host was extremely friendly and approachable, always happy to help with any requests or issues. The location is incredible—just steps from the beach and the main street in Playa del Carmen. Many tours around Cancún also offer convenient pick-up and drop-off near the property.

Mark
Excellent, 8 months ago
Our family of nine had a great stay at Jim's place. Host was very responsive and communication was great. The home was exactly as described, clean and comfortable. We had plenty of room for the whole family. It was quiet inside. The home is only a block from the beach, and a block from 5th Avenue where you can find many shops, restaurants, bars, etc. The grocery store was within walking distance as well. We loved our stay and will definitely stay there again! Thanks for everything!

Ana
Excellent, 10 months ago
This place was very spacious, spotless, comfortable, and well equipped—plus it’s close to everything. Sandra was fantastic with communication, super friendly, and incredibly helpful throughout our stay. Loved this place and will definitely be back!
Host Response
My property manager tells us she could go on and on about how wonderful this family was. They are always welcome back to stay with us any time!

George
Excellent, 1 year ago
The apartment has a great location walking distance from the Quinta Avenida and many restaurants and night life but at the same time you cannot hear any noise from the bedrooms feeling peaceful. The rooms are very spacious and accommodated our family perfectly (we were 11). Balconies and top roof part are perfect to hang out and the view incredible. Great communication and very easy to check in and check out.

Prashant
Excellent, 1 year ago
We had an amazing stay at Jim's apt. We were a group of 8, and everyone had ample space to sleep and move around. The palace was clean and immaculately kept. A big shout-out to Sandra, who was more than amazing. She checked on us regularly before the trip even started and made sure we were comfortable and taken care of. Her service made our stay even more enjoyable. The apt is located steps away from the beach and the most happening street in Playa del Carmen. All sorts of restaurants/bars and convenience stores are a stone's throw away. I would highly recommend Jim's place, especially for bigger families.

Jaipreet
Excellent, 1 year ago
All I have to say is that I have to go back. Beautiful Home and location! very helpful hosts who takes all the stress away from logistical point of view so you can focus on relaxation as intended.

Alejandro
Excellent, 1 year ago
The truth is that our stay at Jim's place was amazing, the apartment is very comfortable and Sandra was always attentive to us. It is highly recommended for the comfort, proximity and Sandra's attention!

Adrian
Excellent, 1 year ago
Great place close to beach and the pedestrian area of Playa del Carmen!

Fernando
Excellent, 1 year ago
It was a great spot for playa del carmen. Everything was super close including the beach

Melissa
Excellent, 1 year ago
We were a group of 6 and we had plenty of space to spread out. Everything was walkable and felt safe.

Martin
Excellent, 1 year ago
Totally recommend this place and host! We had a great time with 10 people

AlohaShirt
Excellent, 2 years ago
Jim's Airbnb provided ideal accommodations for my large family, conveniently located near all the main attractions that Playa del Carmen has to offer.
Host Response
So happy to have hosted you all! Come back anytime!

Marco
Excellent, 2 years ago
Great location, great hospitality
Host Response
Thanks Marco-- sorry about the weather! I had just spent 10 rain-free days there right before your arrived! Looks like there was a developing tropical system right over the Yucatan--and it's continued to bring rain every day since! I understand some water got into the bunk bed room and you all moved some things out of the room as a result. We really appreciate that--and should you ever want to stay with us in the future, reach out directly to me at +1 512-789-0790--we'd work on a better deal for you! Thanks again.

Michelle
Excellent, 2 years ago
My family and I had a wonderful time. The A/C worked wonderfully in each of the rooms. Slept well in the beds. Enjoyed grilling on the balcony. Was very close to beach and 5th Ave. Internet worked great. Plenty of room for a large group to spread out. Pots and pans and dishes were great quality and plentiful. Washer and dryer are life savers!

Erchis
Excellent, 2 years ago
It was great! Management was very welcoming, place was very nice. It was close to lively area, and felt safe.

Graham
Excellent, 2 years ago
This place was perfect for our family trip! Close to the beach and 5th ave and the pool was great to cool off anytime. The space was very comfortable for 11 of us and the pack and play made things easy to bring our toddler. Jim and Stacy were very helpful and responsive, we would definitely stay here next time we’re in Playa!

Kim
Excellent, 2 years ago
Group of 10 had ample space. Very comfortable! Lots of kitchenware, towels, toiletries…everything we needed (or forgot) was found in the apartment. Rooftop was great for the evenings. Prime location close to everything needed. Great place! Highly recommend and would stay again next time we are in Playa with a large group.

Rochelle
Excellent, 2 years ago
This place is amazing!! The roof top deck is the best! Plenty of space for a big family, and all the amenities you need and more! Beach chairs, towels and snorkeling gear was so great to have especially with kids. The hosts are responsive and helpful and everything was smooth!! Thank you, thank you, thank you!!!!

Julián
Excellent, 2 years ago
Excellent location, the treatment is very kind and fast. I recommend this place for a next stay.

Omar
Excellent, 2 years ago
very helpful, responsive, and friendly I had planned to propose to my now fiancee, and they were ridiculously helpful in giving options and ideas for the proposal. Would definitely stay here again!

Michel
Excellent, 2 years ago
Thank you so much Jim and Stacy for letting us stay at your Airbnb in Playa Del Carmen. Our time there with our children and our grandchildren was amazing. The location of the Airbnb was perfect as far as a very short distance to the beach and a quick hop to Fifth Avenue. Although there were six adults and five children, we had ample space for privacy. We would definitely recommend this Airbnb handsdown. Absolutely everything was perfect and surpassed our expectations. Thank you so much for everything ,you’re great hosts! Mike and Michelle

Mario Alberto
Excellent, 3 years ago
Excellent attention from Jim is super recommended

Ramses
Excellent, 3 years ago
it was a perfect place for our family, very big , very clean , lots of room , photos don't do it justice wish we could upload photo or video reviews , Jim was very flexible, very responsive, went the extra mile , I really recommend you to stay at this place , it's perfectly located one block from the beach , to the other side almost one block to 5th avenue , keep this place pristine and working like everything is , hope I can come back next year with the whole family , the only downside you always need more time to do stuff and we stayed a week , hope we stayed more time , internet worked great , even used zoom for some meetings while others where doing their own stuff on their cellphone , thank you for your great hospitality
Host Response
You and your family were fantastic guests, and really appreciate you helping Miguel on your last morning as he coordinated a quick turn-around. We'd love to have you back next year! Keep my number 512-789-0790 and we can discuss before you book. Glad you had a great time!

Matt
Excellent, 3 years ago
We had a great time here. It is perfect for a large family. Close to the beach and 5th, fast Wi-Fi, and host is very responsive. Can’t wait to come back. Thank you for a great experience.

Jack
Excellent, 3 years ago
Incredible airbnb, best I’ve stayed in Playa! First time visiting for my friends and it couldn’t have been better. The pictures also don’t do this place justice, it’s ideal for a big group! Great location and even better hosts. Thank you for a wonderful stay :)

Laura
Good, 3 years ago
The place was exactly what we needed. Close to the beach and to 5th Ave. Multiple stores and restaurants are close to the airbnb. The place is very secure and safe. It has air conditioner which is a plus. Big enough for a large group. 2 of the bedrooms have their own bathroom. And 2 bedrooms share one bathroom. Some rooms have tv’s and there is a tv in the living room. The pool was nice and the rooftop and balconies are perfect to spend time with friends and family. They have chairs you can take to the beach! That was nice to have available. The host was very nice and responsive. The only negative thing about this place is that the water pressure was bad in every bathroom. You get water for a couple of seconds and then the pressure is gone, then you get more water, then is gone again. It just takes longer to take a proper shower. The place is on the 3rd floor which made it hard for us since we had a stroller and 2 older people with us. But this is me being picky ;)
Host Response
We work very hard to make sure our guests have a 5 star experience when staying with us, and are disappointed that we didn't achieve that with Laura and her guests. We were never made aware of any water pressures issues and would have immediately sent a technician had we known. We keep a property manager available to our guests in Playa 24/7, but can't resolve any issues that arise if we are not aware of them.

Crystal
Excellent, 3 years ago
We loved the place they where so helpful and friendly with any questions we had . Definitely recommended close to Quinta Avenida and about 2 blocks to the beach . Clean and spacious house they have everything u need . We will stay again
Host Response
Thanks Crystal--we hope to see you again!

Tobias
Excellent, 3 years ago
Jim, thanks for having me and my friends during our time in Playa del Carmen. We had such a great experience, everything as described, perfect location to explore Playa. The roof top space is spectacular to relax. Even if you need to do a bit of work the wifi works well. To summarize, highly recommend apartment for some days or even more. I felt like home 🙏
Host Response
Thank you Tobias. We are thrilled you enjoyed our condo as much as we do. As we only recently listed our place, we really appreciate your thorough review for the benefit of others considering staying with us.

Sergio
Excellent, 3 years ago
We were very comfortable

Macy
Excellent, 3 years ago
everything was great. loved that beach and Quinta Avenida we're super close. we had a rental the last few days and we parked on the street since it was a bigger vehicle and the parking spot is pretty small. they charge 10 pesos per hour and only charge from 10 am to 10 pm. would definitely stay here again they had lots of water available and laundry detergent, which we washed daily since we would go to the beach every day and had sand all in our clothes. it was very convenient to be able to wash, having 3 kids.