Mitch

Walk to Beach: Funky Jungle Villa + Modern Comfort - Houses for Rent in Pavones, Puntarenas Province, Costa Rica

Pavones

Thank you Joshua for the kind words.  Yes, we need to make it more clear on AirBnB that that the 2nd bathroom is outside of the main house.  Thats by design so returning from surfing and cleaning up are easier for everyone. Cheers!

Thank you for your detailed feedback and for staying at our home. We’re happy to hear that you enjoyed the house and appreciated Keiner’s kindness and hard work. He truly goes above and beyond to ensure our guests have a comfortable stay. We sincerely apologize for the inconveniences you experienced. While we strive to provide an accurate listing and a smooth experience, we recognize that some maintenance issues arose during your stay. The water running out and the freezer issue were very unusual occurrences that had never happened to a guest before. As soon as we became aware of the freezer issue, we immediately contacted a repairman, brought ice to the freezer, and stored your food in our caretaker’s casita to ensure it stayed cold. Regarding the water outage, we understand how frustrating it was, and we appreciate your patience. After investigating the issue, we discovered that one of the guests had unintentionally dislodged some pipes while interacting with the water supply tank, which caused the water to drain out. This was an unexpected situation, and while our caretaker responded as quickly as possible, we regret the inconvenience it caused. As for air conditioning, in the past, the four air conditioners in the house have been sufficient to keep the upstairs loft cool at night. However, due to an unusual heat wave, we added two additional floor fans to the loft for extra cooling. We understand that it was still warmer than the bedrooms and living area, which can be cooled down to 65 degrees, and we appreciate your feedback on this. Most homes in the beach area use clotheslines for drying, which is why we provide a dedicated drying line with 50 linear feet of space. However, when the weather does not cooperate, we also have a large dryer available at the caretaker’s casita, just 50 meters away, which our guests are welcome to use. To provide more clarity for future guests, we are updating our listing to better reflect the amenities and drying options. Your feedback is invaluable in helping us enhance the experience for future guests. We appreciate your understanding and are grateful for the opportunity to host you. Best wishes, Mitch