Monica Paula

Reviews

Superhost

55 total reviews

87% rated 5★

55 reviews

4.80

2023–2026

Cleanliness 4.7

Accuracy 4.9

Communication 4.8

Location 4.8

Check-in 4.9

Value 4.8

55 reviews

4BR Home in Bahía de Kino

Gustavo

Good, 1 month ago

At first glance, the house looked clean and tidy. Despite that, there was dust and a little trash behind the armchairs. The beds were clean, and the bathroom looked good. The kitchen has everything you need for cooking.

4BR Home in Bahía de Kino

Alejandra

Excellent, 1 year ago

Very nice and has all the amenities:)

Host Response

Thank you

We had an amazing stay at Monica's! We want to thank you for your hospitality and for making our stay so comfortable and relaxing. The place is even more beautiful than in the photos, with details that make you feel at home away from home. The location is perfect for exploring the area and enjoying the natural beauty that surrounds it. We would definitely like to return. Monica was always very helpful.

Host Response

Many thanks, how nice that you enjoyed your stay

From the time we arrived, we waited more than 40 minutes because the key was not the access key and the person did not answer. When entering, the house lock code was not the one that had been indicated either. The house is very nice, however there was hair in the dining room and the downstairs bathroom had vomit stains. We didn't have enough water for all of us to bathe, since the pressure was very low and the pump didn't seem to work. We bathed a few of us at a time, close to the wall. Only one of the bathrooms had hot water, so we could only use the one in the master bedroom to bathe. It says no parties allowed, but all the neighbors had parties and it was quite noisy. It says fines for cleanliness and they don't deliver it that clean. There is no internet, the modem indicated never appears. If more communication is needed, fix the water and cleanliness, as we paid a lot, expecting good service. Monica was kind, but they do need to work on what is going wrong to make it a suitable stay for the price.

During the stay there was a storm and the house had a big leak, which flooded a 4 bedroom (very small space), the laundry room and the kitchen, the bathrooms smell very bad, the towels are stained, the house needs general maintenance

Host Response

As I explained, we just waterproofed the house but the storm was very strong and that didn't give them the right to leave my house as a garbage dump. I was willing to reimburse them for some of the discomforts they suffered but after seeing how they left my house, they left me no option other than charging him for the extra cleaning

The truth, 5 stars for the accommodation are made few to me, everything as the host describes it and as shown in the photos, the host, few or none like her as helpful, kind and attentive to what her guests need and require, when I return to San Carlos I do not have the slightest doubt that I will return to this accommodation as pleasant and welcoming, not only FOR me but for the WHOLE FAMILY, recommended 1,000%.

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