Carlos
Reviews
Superhost191 total reviews
94% rated 5★
191 reviews
4.94
2018–2026
Cleanliness 4.9
Accuracy 4.9
Communication 5.0
Location 4.9
Check-in 4.9
Value 4.9
191 reviews
Alejandra
Excellent, 2 months ago
The house is very nice, the gentlemen who take care of the house services are very friendly, and the host is very nice! She was always ready! My family and I were very satisfied with the stay!
Fey
Excellent, 3 months ago
This is a beautiful place, perfect for gatherings with friends and family. The host and staff are very friendly, and I would definitely come back.
Jossman
Excellent, 4 months ago
Incredible, very comfortable, all the amenities available, the service, everyone was very friendly and helpful. No problem. We would return.
Joaquín
Excellent, 6 months ago
A beautiful house surrounded by nature to relax and enjoy with family or friends! The pool and hot tub are amazing! Heated! We loved it!
Alfonso
Excellent, 6 months ago
I went to Malinalco to spend time with my wife and friends, and we had a wonderful experience. The house was fantastic—spacious, peaceful, and very well maintained. Each room is large, well lit, and conveniently equipped with its own bathroom, which made our stay very comfortable. Due to the number of guests, we paid an additional fee for the service staff, and it was absolutely worth it. They did an excellent job—cleaning the rooms daily and preparing all our meals. We would definitely recommend this place.
Marian
Excellent, 9 months ago
Our stay was excellent. The house is very nice, comfortable and was impeccably clean. The staff working on the property was always very attentive and friendly. The host was attentive at all times, recommended places and restaurants, and made us feel confident from the start. He showed a lot of empathy with us, since it was our first time, and explained the whole process clearly and willingly, which gave us a lot of peace of mind. The service in general was very pleasant and the experience exceeded our expectations. We definitely recommend this place.
Jose Juan
Good, 9 months ago
Ample space, very nice views of the country side. Helpful staff. Carlos was always attentive to anything we might need.
Jessica
Excellent, 10 months ago
Carlos' service as a host was excellent; always attentive and accessible to all my requests. Elena, Lupita, Silvio and Nat were very helpful and kind throughout our stay. The house is very nice; we'll be back soon!!! CONGRATULATIONS
Maryel Fernanda
Excellent, 11 months ago
The house is beautiful! We were delighted, Carlos' communication and response is super immediate, he supports you with any questions and they are very flexible! I highly recommend it! We plan to return soon ✨
Liz
Excellent, 1 year ago
The house is super cute. It has many spaces that are enjoyed. The rooms are comfortable, the main one is super nice. The service people and the host were always kind. We liked it very much. The pool has an ideal temperature, the children enjoyed it very much. It's in a very quiet area of Malinalco. Well-designed and well-kept garden spaces. Secure go back.
Alfonso
Excellent, 1 year ago
Beautiful place if you like to enjoy nature, the pool is clean and in good condition, although it has a boiler schedule, the climate of the place allows you to enjoy it all day, very comfortable and spacious rooms, the staff is very attentive.
Jesus Alberto
Excellent, 1 year ago
Amazing, amazing service, everything as it is. The photos don't do the house justice, everything is super nice, super comfortable, an exceptional house, Carlos' service was incredible and very attentive, just like the house staff I'll definitely be back
Eduardo
Excellent, 1 year ago
Excellent place
Karla Sarahi
Excellent, 1 year ago
I really enjoyed my birthday at Carlos' accommodation, the house is spectacular and he is always attentive to your needs. The support girls were always ready to help and we will definitely return.
Yoalli
Excellent, 1 year ago
The bird house is spectacular, the service that accompanied us was fabulous. It's a great choice for staying in Malinalco
Iliana
Excellent, 1 year ago
Amazing place. Spacious, very comfortable. First class service, what Elena cooked was delicious. The outside is incredible, we really enjoyed the spaces, near the pond, the fireplace, the pool. Comfortable rooms, perfectly clean, spacious and cozy, 100% recommended. We will definitely be back!
Andrea
Good, 1 year ago
The house was perfect for our family of 7. We enjoyed the pool and the beautiful landscape. Unfortunately everything in town was closed on Monday and Tuesday and we couldn’t really do much exploring.
Marìa Del Carmen
Excellent, 1 year ago
We had a cozy and pleasant experience. The house staff is always friendly and willing to help at all times.
Manuel
Excellent, 1 year ago
Excellent service, beautiful house, everything very private and relaxing. We will definitely be back.
Lucila
Good, 1 year ago
Everything was great
Julia
Excellent, 1 year ago
Without a doubt, the place exceeded our expectations. My family and I really had a great time, Carlos and the support staff were always very attentive and accessible. The place really disconnects you from reality to relax as you deserve and spend quality time with family. I would highly recommend it Many thanks to 😊 Carlos and staff.
Amadeo
Repeat guest
Excellent, 1 year ago
The place is spectacular! We'll be back!
Danya
Excellent, 1 year ago
The house is beautiful, it has a beautiful garden full of trees, its pool is huge, all the spaces are very comfortable, it has everything you need to cook and have a barbecue, the staff Marina and her husband are very attentive, they were always available and helped us at all times. In the mornings the view is beautiful to watch the sunrise on the balcony, we loved everything. Many thanks Carlos 😊
Susana
Excellent, 1 year ago
We had a very pleasant stay at the bird house. The house is beautiful and the views are spectacular. The hosts are attentive. And the support staff is friendly and efficient.
Natalia
Excellent, 2 years ago
The service and attention are excellent, you feel right at home when you arrive, the service team provides the best care and Carlos is always very attentive, all the amenities match what's advertised, recommended.
Sergio
Excellent, 2 years ago
Very nice place, beautiful spaces, I hope to be able to return soon!
Fernando
Excellent, 2 years ago
Everything excellent and very clean
Julio
Excellent, 2 years ago
Great place! We had a fantastic weekend at this house. It is very spacious and well-equipped with everything we needed. The staff who assisted us in the kitchen made our stay even more enjoyable. We're now looking forward to having a similar experience elsewhere. The pool was perfect and warm enough, and all the rooms were comfortable for my whole family. When I needed something late at night, the host was incredibly helpful. We will definitely come back.
Laura
Excellent, 2 years ago
The beautiful house! The garden, the support ladies always very attentive and helpful, the service, I loved everything! I would definitely come back.
Vicente
Excellent, 2 years ago
The place and the service were perfect
Gerardo
Excellent, 2 years ago
The house is amazing, the service is excellent
Veronica
Excellent, 2 years ago
Great place! The pool is heated as advertised! We had an amazing time!
Andrés
Excellent, 2 years ago
Great experience. The house is very nice, clean and matches the photos. It's close to downtown. And Juanita and the rest of the staff are very friendly and helpful. The host is also very friendly and clear with the instructions. Highly recommended to bring dogs too.
Elizabeth
Excellent, 2 years ago
The house is incredible, very comfortable and just as you can see in the photos, the staff that attends the house are super friendly and efficient. I definitely recommend the place.
Gustavo
Excellent, 2 years ago
Great place, matches the description and photos.
Rolando Isidro
Excellent, 2 years ago
Everything was excellent, I loved it—the service, the house, everything was in excellent condition, highly recommended.
Fernando
Excellent, 2 years ago
Everything was great. The place is as described.
Juan Manuel
Excellent, 2 years ago
very good place, you will enjoy it
Mariela
Excellent, 2 years ago
Amazing house, host, and the ladies who helped us with our meals and cleaning were also super attentive. Absolutely recommend.
Omar
Excellent, 3 years ago
The house is beautiful! Same or more than the photos. Carlos's attention was excellent. The people who helped us with the cleaning were also excellent. We highly recommend it. Of course we will return because we enjoyed it very much
Orlando
Good, 3 years ago
In general it is a very nice house and Juanita and Toñita's service is excellent, the detail is that I consider it not a house for the most demanding since if it has several details, pool lights that do not serve, a very ugly horn sounds, it has maintenance details, the foosball is incomplete, etc. They are unimportant details but I assume that a discerning person will notice them immediately.
Host Response
Hi Orlando. Thanks for your feedback. In fact, the pool lights were damaged during your visit and we are in the process of being replaced. We will also be reviewing the details of the speaker because we did not have it reported.
Brenda
Excellent, 3 years ago
The house is very nice, private and quiet. It has all amenities. The surrounding nature is unparalleled. Carlos's attention is very good! We were 9 adults and 3 girls and one baby, we would only have liked two double beds in each room to be more comfortable.
Tony
Excellent, 3 years ago
Carlos is a super host was on the lookout for us, the staff he serves are very friendly and helpful. We went as a family and were delighted with the facilities and the service they gave us. We will definitely be back again in the future.
Santiago
Excellent, 3 years ago
Excellent property and service! Highly recommended
Luis Javier
Excellent, 3 years ago
Excellent place and service, we will return without thinking. Excellent sound system, pool and jacuzzi with perfect temperature, ideal climate, only nature noises, almost perfect. Thank you
Jorge
Good, 3 years ago
Great option to stay in Mali
José Raymundo
Excellent, 3 years ago
The house is impressively beautiful, much bigger than what the photos look like, the host and his team are very friendly, attentive and super efficient.
Estela
Excellent, 3 years ago
It is a very nice house, we felt very comfortable and very well cared for, we recommend it to 💯
Daniela
Excellent, 3 years ago
The attention of both the host and the service staff of the house was excellent, we really enjoyed the stay with beautiful views, lots of rest, incredible heated pool, 10/10
Ana Maria
Excellent, 3 years ago
We love the house, we rest and we had a lot of fun. Carlos was always attentive to support us with any questions. The staff who support the house was very attentive and kept everything clean. We'll definitely be back soon.
Marilu
Excellent, 3 years ago
Excellent stay, I recommend, the beds are very comfortable. The place is spacious and private, as well as safe, ideal for families. Wonderful and large garden, away from the noise of downtown but in 5 minutes you reach everything. Excellent host and very good team of people who support in the kitchen, thank you , everything was great.
José Manuel
Excellent, 3 years ago
A very nice place, Carlos's service was incredible and Juanita's service was excellent, delicious cooking
George
Good, 3 years ago
Good communication with Carlos, the house is very nice and everything was hassle-free
Christian
Excellent, 3 years ago
The place is amazing, the people who help in the house are very helpful and friendly. Pool temperature is ideal, highly recommended !!
Diana Artemisa
Excellent, 3 years ago
Beautiful place! It totally matches the photo and description. Super comfortable and spectacular in every way through the windows and beautiful pool! Carlos and Juanita's extraordinary attention. Thank you so much for everything.
Claudia
Excellent, 3 years ago
Carlos is an excellent host. Very friendly, attentive and responds promptly to any questions or comments. Juanita and the support people who help Carlos in the house are wonderful! Super attentive, friendly and they cook very well. The house is beautiful, just as seen in the photos. I definitely recommend Carlos and his house💯. We had an amazing time and of course we'll be back! Thank you Carlos for all your attentions. We loved this AIRBNB. 😃
Diego
Excellent, 3 years ago
Amazing place. Super comfortable house, in person it's prettier than the pictures. We fit 15 people perfectly. Communication with Carlos was always fluid and Juanita and the rest of those who were helping us with cleaning and food were great. I will definitely be back, highly recommended.
Anthony
Excellent, 3 years ago
the house is beautiful, it matches the photos totally. The spaces are very good, the pool is always in good temperature, you can be at night without any problem. The support staff is very attentive and attentive. I hope to return soon
Maria
Excellent, 3 years ago
Carlos was a great host, very communicative and checked in to make sure everything was alright and we were happy. The cleaner was efficient and helpful and the cook did a great job making homemade salsas and cooking enchiladas, chilaquiles and other dishes we asked for The pool was warm and the seating area around it comfortable
Cristina
Excellent, 3 years ago
The house exceeded all our expectations . I would come back many more times, loved everyone's attention and didn't have to move a finger . Many thanks Carlos and Marina
Maura
Repeat guest
Excellent, 3 years ago
Second time we stayed at this property and I would definitely come back. Carlos is an excellent host and the people who work in the house are wonderful.
Gerardo
Excellent, 3 years ago
Very attentive and helpful. Highly recommended
Talia
Excellent, 3 years ago
I went with my whole family and we were happy. The house is beautiful. Communication with Carlos was unbeatable. They treated us amazingly, Marina cooks delicious! Chiapas was always attentive to anything we needed. Spectacular views and the pool was always warm.
Jorge
Excellent, 4 years ago
This house is just stunning from any angle you want to see it. The pool and the house garden are amazing, we enjoyed every minute of it. Last but not least Carlos and his staff went above and beyond on our stay. They give you the perfect attention and space that you need for your stay. Definitely coming back to this property.
Prima
Excellent, 4 years ago
The house is a mini paradise, it's amazing, you won't regret it. Thanks to the host, all the time was waiting.
Javier
Excellent, 4 years ago
Excellent accommodation, the pool always has an excellent temperature. Definitely to come back
Eduardo
Excellent, 4 years ago
Everything from the best. Very attentive to anything that would be needed in the house very well arranged the pool and the jacuzzi very comfortable.
Carlos
Excellent, 4 years ago
An excellent option to stay in Malinalco. The house is nicely located about 10-15 minutes from downtown. The attention and communication with Carlos is excellent and he is always willing to support as much as he can. The house is very large, has double-height ceilings and really all the furniture is of excellent quality (living rooms, dining rooms, beds, etc.). The pool and Jacuzzi are always at an excellent temperature and it is best that they do not charge extra for heating. You can also ask to direct all the heat directly to the Jacuzzi to have a high temperature if you wish. The best thing is the house at night as it has spectacular lighting and in addition to having fire pit and fireplace services. You can park about 5 cars inside the house, which is excellent (some indoors) I have stayed in several places in Malinalco and this has been the best airbnb so far. It has many trees and a garden, you can bring your pet too and it will have an amazing time. I recommend hiring the food preparation service as you care about that part. I would definitely recommend staying here!
Maggie
Excellent, 4 years ago
The photos certainly do not do justice to the beauty of the place, the house is extremely spacious, with a lot of vegetation, the pool and jacuzzi are spectacular nor can it be said of the view besides that the service staff was extremely friendly, I would definitely go back a thousand times, it was a great place to spend a birthday and be with friends 💕💕💕
Susana
Excellent, 4 years ago
Excellent place. Everything is very clean and the people in charge are very friendly. Carlos is an excellent host. He's always attentive to everything.
Karla
Excellent, 4 years ago
100% recommended!! The house is beautiful, the service from the people who helped us was excellent too, and Carlos was very friendly at all times and answered all our questions right away. We are very hopeful that we can return soon!
Veronica
Excellent, 4 years ago
He was always attentive and supporting me in all my doubts, he gave us very good suggestions and was attentive at all times.
Alejandra
Excellent, 4 years ago
Carlos house is out of this world!!! Comfortable, clean, super stylish. The people that work in Casa de las Aves are very nice and helpful. It was really a great relaxing vacation. We will be back for sure!!!
Rodrigo
Excellent, 4 years ago
The house is spacious, comfortable, and tidy. The staff in charge is super helpful, and communication with the host is first class. I will definitely return.
Jose Antonio
Excellent, 4 years ago
Very efficient.!
Josue
Excellent, 4 years ago
The bird house has been one of the best hosting experiences with the family, it is a house that needs no more than the joy of being together and dedicating time, everything that is described is and the team that is with you accompanying and attending is the best Thank you!!!
Alejandra
Excellent, 4 years ago
Carlos is a great host, his home is beautiful and the care of the people he supports is exceptional.
Ivan
Repeat guest
Excellent, 4 years ago
Second time In casa las Aves , the only thing I regret is not visiting enough!
Luis
Excellent, 4 years ago
Wonderful
Hugo Andres
Excellent, 4 years ago
The Casa de las Aves is spectacular, we had a delicious weekend, the service of the Staff that provides food is delicious and they are very attentive to any detail. I highly recommend this place and I will return because I liked it a lot.
Santiago
Good, 4 years ago
A very good place to visit. It's comfortable and Carlos responds quickly to requests.
Nathalie
Excellent, 4 years ago
Excellent place, very nice and in good condition. The people who take care of you are very good and friendly. We had a great time. We hope to go back! The only thing I don't recommend is that two couples stay in the rooms that have a sofa bed because it's small. It's more for 1 couple plus people who want to sleep individually per room. The master bedroom is fine for a couple.
Maura
Repeat guest
Excellent, 4 years ago
The house is amazing, very spacious, bright, with beautifully decorated spaces. Communication with Carlos was always prompt and friendly. Excellent service from Antonia and her daughter. Don't hesitate to book this property, it is by far an excellent option in Malinalco
Lesly
Excellent, 4 years ago
This is the second time we've stayed here and I don't think it will be the last. The experience is amazing, the house is very comfortable and the pool is always warm. The host, the cleaning lady and the people they care for are all very attentive. 10/10.
Felipe
Good, 4 years ago
The house and gardens are spectacular! The staff who served us were always very attentive and committed.
Mariana
Excellent, 4 years ago
Impressively impeccable. It's a house that's basically open to the outdoors and it was impeccable; incredibly clean. The house is much bigger than what you can see in the photos. The pool is always at the right temperature. The well equipped kitchen. The bedrooms and bathrooms have everything you need and are comfortable. There's really nothing bad to say about the house. Juanita is really, apart from the peace and quiet of sleeping among crickets and total silence, the property's greatest asset. My dog is huge and a bit rude, and they were super patient and kind about it. You won't regret it. Thank you, Carlos, to you and the rest of the team. It was the perfect weekend getaway I needed.
Diego
Excellent, 5 years ago
Great service and communication with owner! The service was awesome and the house is fabulous! Chiapas and Elena always willing to help with a big smile! Can’t wait to go back!
Raquel
Excellent, 5 years ago
Carlos's house is highly recommended to disconnect and rest, clean, safe and easily accessible, close to the city and the staff who take care of you super friendly and helpful, we will definitely return, Carlos, thank you for all your attention
Violeta
Excellent, 5 years ago
Casa Huitzil is divine, connecting with nature, the pool always warm and even warm at night, every space of the house well designed and very spacious, we spent a few days of dreaming, everything has, the service impeccable, we love the nests and the pond, we will definitely return, thank you for sharing this project.
Roberto
Excellent, 5 years ago
Great location, great service, and an ideal home for a weekend / vacation with family or friends. Highly recommended.
Maribel
Excellent, 5 years ago
The house is wonderful, much nicer than in the photos, especially the green area, very spacious, comfortable, good taste, the service team is very good. Highly recommended, we had a great time, we will definitely be back.
Gabriela
Excellent, 5 years ago
The house is beautiful!!! Being surrounded by so much nature, beautiful flowers, fruit trees, the chirping of the birds and at night the gentle flow of the water is an UNPARALLELED experience, not to mention the service. Carlos is extremely attentive and the people who attended us were very helpful. I brought my dogs and they were extremely happy! We will definitely come back!
Natalia
Excellent, 5 years ago
The place is 100% worth a visit, it's formidable and at the same time incredible with a full connection to nature. The house staff is very attentive and helps you ensure that your experience is extremely relaxing. Carlos was always attentive to us, thank you very much.
Carlos
Excellent, 5 years ago
Carlos available all the time, great host, super friendly and very helpful staff, in general everything very well
Patricia
Excellent, 5 years ago
Excellent house, very comfortable spaces, highly recommended. We had an amazing time. The host was super attentive and always available, as well as the service people. The adjoining temperature is excellent.
Rodrigo
Excellent, 5 years ago
Excellent
Lidice
Excellent, 5 years ago
It is a very nice place, both the house and the gardens, pool and terraces. Highly recommended ! If you have dogs, they will enjoy it too. We hope to return soon
Berta
Excellent, 5 years ago
Excellent place, very nice house, clean and perfect condition.
Alberto
Excellent, 5 years ago
Incredible place. It's definitely the best AirBnb my wife and I stayed in. It has very nice and well maintained gardens, with unique spaces such as a laguito, campfire area, for grilling etc. The house is very tasteful and has everything you need. We thought it was going to be cold for the season and several of us don't wear a bathing suit, but the pool water is always warm so don't forget to arrive a bathing suit, it's worth it.
Mauricio
Excellent, 5 years ago
Beautiful place, the garden is dreamy, the bonfires by the moon, the asados next to the lake, all beautiful! the place is very worth it... :) We passed it incredible and we will surely return very soon.