Carlos

Reviews

Superhost

191 total reviews

94% rated 5★

191 reviews

4.94

2018–2026

Cleanliness 4.9

Accuracy 4.9

Communication 5.0

Location 4.9

Check-in 4.9

Value 4.9

191 reviews

Casa de las Aves

Alejandra

Excellent, 2 months ago

The house is very nice, the gentlemen who take care of the house services are very friendly, and the host is very nice! She was always ready! My family and I were very satisfied with the stay!

I went to Malinalco to spend time with my wife and friends, and we had a wonderful experience. The house was fantastic—spacious, peaceful, and very well maintained. Each room is large, well lit, and conveniently equipped with its own bathroom, which made our stay very comfortable. Due to the number of guests, we paid an additional fee for the service staff, and it was absolutely worth it. They did an excellent job—cleaning the rooms daily and preparing all our meals. We would definitely recommend this place.

Our stay was excellent. The house is very nice, comfortable and was impeccably clean. The staff working on the property was always very attentive and friendly. The host was attentive at all times, recommended places and restaurants, and made us feel confident from the start. He showed a lot of empathy with us, since it was our first time, and explained the whole process clearly and willingly, which gave us a lot of peace of mind. The service in general was very pleasant and the experience exceeded our expectations. We definitely recommend this place.

Casa de las Aves

Alfonso

Excellent, 1 year ago

Beautiful place if you like to enjoy nature, the pool is clean and in good condition, although it has a boiler schedule, the climate of the place allows you to enjoy it all day, very comfortable and spacious rooms, the staff is very attentive.

Casa Huitzil

Amadeo

Repeat guest

Excellent, 1 year ago

The place is spectacular! We'll be back!

Great place! We had a fantastic weekend at this house. It is very spacious and well-equipped with everything we needed. The staff who assisted us in the kitchen made our stay even more enjoyable. We're now looking forward to having a similar experience elsewhere. The pool was perfect and warm enough, and all the rooms were comfortable for my whole family. When I needed something late at night, the host was incredibly helpful. We will definitely come back.

Casa de las Aves

Fernando

Excellent, 2 years ago

Everything was great. The place is as described.

In general it is a very nice house and Juanita and Toñita's service is excellent, the detail is that I consider it not a house for the most demanding since if it has several details, pool lights that do not serve, a very ugly horn sounds, it has maintenance details, the foosball is incomplete, etc. They are unimportant details but I assume that a discerning person will notice them immediately.

Host Response

Hi Orlando. Thanks for your feedback. In fact, the pool lights were damaged during your visit and we are in the process of being replaced. We will also be reviewing the details of the speaker because we did not have it reported.

Carlos is an excellent host. Very friendly, attentive and responds promptly to any questions or comments. Juanita and the support people who help Carlos in the house are wonderful! Super attentive, friendly and they cook very well. The house is beautiful, just as seen in the photos. I definitely recommend Carlos and his house💯. We had an amazing time and of course we'll be back! Thank you Carlos for all your attentions. We loved this AIRBNB. 😃

Casa de las Aves

Gerardo

Excellent, 3 years ago

Very attentive and helpful. Highly recommended

Casa Huitzil

Jorge

Excellent, 4 years ago

This house is just stunning from any angle you want to see it. The pool and the house garden are amazing, we enjoyed every minute of it. Last but not least Carlos and his staff went above and beyond on our stay. They give you the perfect attention and space that you need for your stay. Definitely coming back to this property.

Casa Huitzil

Eduardo

Excellent, 4 years ago

Everything from the best. Very attentive to anything that would be needed in the house very well arranged the pool and the jacuzzi very comfortable.

An excellent option to stay in Malinalco. The house is nicely located about 10-15 minutes from downtown. The attention and communication with Carlos is excellent and he is always willing to support as much as he can. The house is very large, has double-height ceilings and really all the furniture is of excellent quality (living rooms, dining rooms, beds, etc.). The pool and Jacuzzi are always at an excellent temperature and it is best that they do not charge extra for heating. You can also ask to direct all the heat directly to the Jacuzzi to have a high temperature if you wish. The best thing is the house at night as it has spectacular lighting and in addition to having fire pit and fireplace services. You can park about 5 cars inside the house, which is excellent (some indoors) I have stayed in several places in Malinalco and this has been the best airbnb so far. It has many trees and a garden, you can bring your pet too and it will have an amazing time. I recommend hiring the food preparation service as you care about that part. I would definitely recommend staying here!

Casa Huitzil

Susana

Excellent, 4 years ago

Excellent place. Everything is very clean and the people in charge are very friendly. Carlos is an excellent host. He's always attentive to everything.

Casa Huitzil

Veronica

Excellent, 4 years ago

He was always attentive and supporting me in all my doubts, he gave us very good suggestions and was attentive at all times.

Casa de las Aves

Alejandra

Excellent, 4 years ago

Carlos house is out of this world!!! Comfortable, clean, super stylish. The people that work in Casa de las Aves are very nice and helpful. It was really a great relaxing vacation. We will be back for sure!!!

Casa Huitzil

Alejandra

Excellent, 4 years ago

Carlos is a great host, his home is beautiful and the care of the people he supports is exceptional.

Casa Huitzil

Santiago

Good, 4 years ago

A very good place to visit. It's comfortable and Carlos responds quickly to requests.

Casa Huitzil

Maura

Repeat guest

Excellent, 4 years ago

The house is amazing, very spacious, bright, with beautifully decorated spaces. Communication with Carlos was always prompt and friendly. Excellent service from Antonia and her daughter. Don't hesitate to book this property, it is by far an excellent option in Malinalco

Impressively impeccable. It's a house that's basically open to the outdoors and it was impeccable; incredibly clean. The house is much bigger than what you can see in the photos. The pool is always at the right temperature. The well equipped kitchen. The bedrooms and bathrooms have everything you need and are comfortable. There's really nothing bad to say about the house. Juanita is really, apart from the peace and quiet of sleeping among crickets and total silence, the property's greatest asset. My dog is huge and a bit rude, and they were super patient and kind about it. You won't regret it. Thank you, Carlos, to you and the rest of the team. It was the perfect weekend getaway I needed.

Casa de las Aves

Diego

Excellent, 5 years ago

Great service and communication with owner! The service was awesome and the house is fabulous! Chiapas and Elena always willing to help with a big smile! Can’t wait to go back!

Casa Huitzil

Natalia

Excellent, 5 years ago

The place is 100% worth a visit, it's formidable and at the same time incredible with a full connection to nature. The house staff is very attentive and helps you ensure that your experience is extremely relaxing. Carlos was always attentive to us, thank you very much.

Casa Huitzil

Carlos

Excellent, 5 years ago

Carlos available all the time, great host, super friendly and very helpful staff, in general everything very well

Casa Huitzil

Rodrigo

Excellent, 5 years ago

Excellent

Incredible place. It's definitely the best AirBnb my wife and I stayed in. It has very nice and well maintained gardens, with unique spaces such as a laguito, campfire area, for grilling etc. The house is very tasteful and has everything you need. We thought it was going to be cold for the season and several of us don't wear a bathing suit, but the pool water is always warm so don't forget to arrive a bathing suit, it's worth it.

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