Corporativo Peraz

Reviews

Superhost

145 total reviews

90% rated 5★

145 reviews

4.85

2017–2026

Cleanliness 4.7

Accuracy 4.8

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.8

145 reviews

3BR Home

Claudia

Excellent, 1 month ago

This is the second time we've stayed here. The place is beautiful and the service is amazing and always respectful. I would definitely come back again again.

Host Response

Thank you very much for choosing us again! We are very pleased to know that on this second visit you enjoyed the place and our service. It is a pleasure for us to have you, and it will be a pleasure to welcome you again on your next stay in Acapulco. 😊🌴

The service was good from both the host and the security team. They responded quickly, and the place complied with everything stated in the description. Recommended.

Host Response

Thank you so much for sharing your experience! We are very happy to know that you enjoyed your stay, that the place met the description, and that both the host's service and the security team were to your liking. It was a pleasure to welcome you and we hope to have the opportunity to host you again on a future visit to Acapulco. 😊

We loved everything. Very nice and cozy, an incredible view, and the fact that it has a baby seat is a plus. Also, the pool hours are amazing. Thank you very much for everything.

Host Response

Thank you so much, Liliana! 😊 We're glad to hear that you enjoyed the beautiful view and that the baby seat was useful to you during your stay. We are also very pleased that you were able to take advantage of the extended pool hours. It was a pleasure to welcome you, and we look forward to hosting you again very soon. 🌊✨

Everything excellent Highly recommended

Host Response

Hi, José Luis: Thank you very much for sharing your comments with us. We're glad to hear that, overall, you found everything to be good. We are very sorry about the situation that occurred in the pool and that your children were not able to enjoy it as they had hoped. For hygiene and safety reasons, the condominium staff must apply the corresponding protocols when an incident occurs, although we fully understand the inconvenience this may have caused you. We will also take your comment about the interaction with the security staff into account, share it with management, and reinforce a more friendly and respectful service towards guests. We truly appreciate your understanding and hope we have the opportunity to welcome you again and provide you with a pleasant experience.

It would only be worthwhile for them to use their people to check important details. It smelled too much of gas and indeed a hose was damaged. That can be fatal for guests, the property, and some apartments. Everything else was great.

Host Response

Thank you for sharing your experience. We are sorry for this inconvenience and appreciate you bringing it to our attention. The safety of our guests is paramount to us, so the issue was addressed and corrected immediately, and it helped us take additional steps to strengthen our preventive inspections. We are pleased to know that, apart from this detail, you enjoyed your stay. It will be a pleasure to welcome you again!

Hi, this is the third time I've stayed there. We like the accessibility, the amenities, and the place. There was a minor cleanliness issue that the… He responded and resolved the issue quickly, so for me, that's excellent. Thank you.

Host Response

Thank you so much for your preference and for choosing us again. We are delighted to know that you enjoy the accessibility, the amenities, and each stay with us. We also really appreciate your understanding regarding the cleaning issue. It is very important for us to take care of any issues quickly and in a timely manner, so that you always have the best experience possible. Comments like yours motivate us to keep improving every day. It will be a real pleasure to welcome you again very soon. 😊🌴

We loved it, we would definitely go back! What we liked the most was the location, it's perfect, supermarket nearby, shops, restaurants and best of all the beach is a 5-minute walk away.

Host Response

Thank you so much, Maria, for sharing your experience! We are very happy to hear that you enjoyed the location and that everything was so convenient for your stay. Being close to the beach and services is undoubtedly one of the great attractions of the place. We are happy to welcome you again. We look forward to seeing you soon! 😊

Excellent facilities, very complete and equipped, excellent location, only the pool table needs maintenance but it has a movie theater and a children's play area.

Host Response

¡Gracias por compartir tu experiencia, Gustavo! Nos alegra saber que disfrutó de las instalaciones, la ubicación y las áreas de entretenimiento. Valoramos su comentario sobre la mesa de billar y lo tomaremos en cuenta para darle el mantenimiento correspondiente y seguir mejorando. Será un gusto recibirlo nuevamente. ¡Lo esperamos de regreso en Acapulco! 🌴✨

Everything was great, the accommodation is just like the photos and always attentive to making the stay the best. We left the apartment very happy, we loved its location and facilities. Excellent communication and attention!!

Host Response

Thank you so much, Fanny, for your comment! We're so glad to hear that you enjoyed your stay. It was a pleasure to welcome and serve you. Thank you for choosing us; we look forward to welcoming you back very soon 😊👌

The place is very spacious, it was clean and the service staff were always very friendly. Corporativo Peraza was always very attentive and responded quickly to any questions that came up during the planning and even when we were there.

Host Response

Ernestina, Muchas gracias por tu evaluación. Nos alegra saber que disfrutaron de su estancia y que pudimos apoyarlos en todo momento. Esperando tenerlos de vuelta pronto

More cleaning on the beds with stained sheets

Host Response

Gracias, Luis Antonio, por tu visita y por tomarte el tiempo de dejar tus comentarios. Lamentamos sinceramente que la limpieza no haya cumplido tus expectativas. Nos hubiera gustado saberlo durante tu estancia para poder darte una solución inmediata. Sin embargo, es importante aclarar que el departamento fue entregado en condiciones muy distintas a como lo recibieron, lo que requirió una limpieza profunda adicional, así como cambio de ropa de cama, como se te hizo saber. Estamos comprometidos con ofrecer un espacio impecable desde la llegada y mantenemos siempre comunicación constante durante la estancia. Valoramos cada opinión para seguir mejorando, y también agradecemos cuando los huéspedes cuidan el lugar como si fuera suyo.

This is our third time staying at Aqualina and we love it here. The views are nice, even from the third floor where we stayed this time (although at this floor you really hear the traffic). The beach is just down the street.There is a small gym (rarely occupied), a squash court, and a pool table and fussball. The kitchen was well equipped for cooking but pls note you can't use the laundry machine. There are three bedrooms, where the beds are made for couples (sharing a bed is not as easy if you are friends/siblings). The apartment easily sleeps 2 couples and 3 more persons. The hosts are very helpful and communicative, for example when our AC broke during Easter weekend they sent someone immediately to fix it. We had a lovely time!

Host Response

¡Gracias por hospedarse nuevamente con nosotros Pia! Siempre es un gusto recibirlos. Nos alegra que hayan disfrutado las vistas, la cercanía a la playa y las amenidades del edificio. Agradecemos también que compartan observaciones personales. En temporadas altas, como Semana Santa, es común que haya más movimiento en la zona, lo cual entendemos puede hacer más notorio el sonido del tráfico, especialmente en pisos bajos. Gracias por destacar nuestra atención y respuesta ante cualquier detalle. Siempre buscamos que su experiencia sea lo más cómoda posible. Sobre la lavadora, su uso está destinado principalmente a estancias largas, por eso no aparece como amenidad en el anuncio. Con gusto aclaramos este tipo de temas en cada caso. ¡Nos encantará recibirlos nuevamente pronto!

The place is good, it is not excellent but it is definitely a very well located apartment, spacious, with incredible pools and close to the beach and although it has some details I think it was more than good to have a pleasant stay

Host Response

¡Muchas gracias por tus comentarios! Nos alegra saber que disfrutaste de la ubicación, el espacio y las áreas comunes del departamento. Seguimos trabajando continuamente para que cada estancia sea cada vez mejor. Esperamos tener la oportunidad de recibirte nuevamente y ofrecerte una experiencia aún más placentera.

The place is very spacious, bright, with everything you need to have a vacation practically without going out because you have everything. Very nice, it's really worth it, we'd go back.

Host Response

¡Muchas gracias, Carla, por tus palabras tan bonitas! Nos alegra muchísimo saber que disfrutaron del espacio, la comodidad y que encontraron todo lo necesario para unas vacaciones perfectas. Será un verdadero placer recibirlos nuevamente cuando quieran regresar. ¡Aquí siempre tendrán su casa en Acapulco!

Stunning Views and Prime Location, but Some Drawbacks The property has a nice view and is close to the beach, making it an good spot for a relaxing getaway. The beds were very comfortable, and the space felt spacious and inviting. However, there were a few issues that impacted our stay. Firstly, there was no internet access during our visit, and it seemed the host was aware of this beforehand but failed to inform us in advance. This was quite inconvenient, especially for those who needed to stay connected. Additionally, the apartment felt under-equipped for the price. Basic essentials like kitchen utensils, toiletries, and other amenities were either missing or insufficient. It would have been helpful to have a more well-stocked space, especially for longer stays.

Host Response

Hola Hugo, antes que nada muchas gracias por tomarte el tiempo en evaluar lo cual siempre nos ayuda a mejorar. Nos sorprendió sinceramente tu valoración, y más por un detalle con un proveedor externo como es Telmex. Creeme que sentimos más que tú el problema del Internet. Dónde en cuanto nos lo reportaste, no paramos de insistir e insistir a Telmex para que lo solucionara, y gracias a Dios se logró solucionar. Queremos resaltar que tenemos contratado fibra óptica con gran velocidad, por lo que entenderás nuestro malestar con ellos. Respecto al equipamiento en departamento si algo se les agotó durante estancia, con mucho gusto se les puede apoyar, pero no tuvimos ningún comentario. Cuidamos muchísimo que cuenten con todo lo necesario durante su estancia, por lo que se lleva un inventario, por lo que por señalar algunas de las cosas que se les brindan durante su estancia : se les proporciona en cocina: sartenes, ollas de varios tamaños, utensilios de cocina, platos de varios tamaños, cubiertos, vasos, tazas, recipientes, servilletas. Además de refrigerador, microondas, tostador, cafetera, horno, estufa, licuadora, lavadora, entre otros. Además de todos los productos de limpieza. Se les brinda además toallas para cada huésped para baño y otra para uso en albercas, tapete de baño, toalla de manos, camas equipadas y listas, shampoo, jabón, crema en cada baño, papel de baño. De hecho nos sorprendió que tras su salida hubiera faltante de toalla, cubiertos y vaso.

Great location, its pool on the roof has an amazing view. It only took some time for the police to give us access, but everything was fine. I recommend it.

Host Response

Efren, primero agradecer por tomarte el tiempo en evaluarnos, que nos ayuda a seguir mejorándonos. Sentimos lo que comentas del pequeño retraso para su ingreso, los policías al estar dentro de un condominio residencial buscan cuidar al máximo la seguridad de todos. Nos alegra mucho saber que disfrutaran tanto de su estancia con nosotros y que tuvieran la oportunidad de disfrutar de estas vistas tan inolvidables que tienen desde este departamento y su exclusiva alberca sky Pool.

3BR Home

José Manuel

Repeat guest

Excellent, 3 years ago

excellent place

Host Response

Gracias Jose Manuel por su confianza. Cuando gusten otra escapada estaremos encantados de recibirlos.

Fantastic accommodation, the stay is as described in the photos, the stay has all the amenities, the beds are very comfortable, ideal for resting, perfect location, close to supermarkets, pharmacies , restaurants, beach. The facilities are very well cared for, the pools (3) are unparalleled , the water is super nice , ideal depth, everything was great, we are super happy waiting to be able to return! Thank you very much

Host Response

Hilse muchas gracias, fue un placer recibirlos, nos encanta que hayan descansado y tenido unas vacaciones increíbles, ¡nos alegraría verlos nuevamente!

The place is beautiful, the amazing view of the Bay of Acapulco, the apartment is super spacious with all amenities. The staff in extreme friendly, also the corporate staff were extremely attentive and very attentive at the time of any request. The rules are simple to abide by, although suddenly the staff confuses "do not get into the pools without a bathing suit" with being there (without getting in) without a bathing suit. 😁 On the other hand, super close access to the beach, although the street is very dirty and there is no wheelchair access. We loved it. I would highly recommend it ❤️

Host Response

Patricia muchas gracias por su confianza, agradecemos la comunicación tan fluida que tuvimos contigo. Sentimos esa confusión que hubo, pero nos encanta saber que pudieron disfrutarlo tanto. Fue un placer y esperamos tenerlos pronto.

3BR Home

Luis

Excellent, 3 years ago

Excellent service, stay and attention, I highly recommend.

Host Response

Muchas gracias por tus comentarios Luis Elias, nos da mucha alegría que hayan disfrutado de su estancia, ¡esperamos verlos pronto!

beautiful apartment, super quiet location, lots of surveillance all super friendly, we felt at home, it is definitely a beautiful apartment with an incredible view in its skypool, and a few steps from the beach, we will return soon. The host was always on the lookout and responded quickly.

Host Response

Itzel nos encanta saber que disfrutaron tanto de su estancia. Gracias por tus palabras que siempre nos motivan a seguir mejorándonos. Los esperamos pronto!

3BR Home

José Manuel

Repeat guest

Excellent, 3 years ago

exelenye location we really liked the place. We'll be back soon

Host Response

José Manuel gracias por tomarte el tiempo en evaluarnos. Nos encanta saber lo mucho que lo disfrutaron, y estaremos encantados de contar nuevamente con ustedes.

3BR Home

Itzel

Excellent, 4 years ago

Everything is very good, comes with everything you need for an amazing stay. The view is spectacular, the apartment is very spacious and well-kept, the Tower facilities are very clean.

Great location, walking distance from the beach and really really clean. They have more rules than I’ve seen in other airbnbs and some were pretty common sense but we agreed it helps maintain the apartment in the great condition we found it and it also allows for it to be a place to relax and enjoy after having fun on the beach. The apartment is quite and the residents and staff take pride on keeping it a relaxing and enjoyable at most. The apartment complex is clean and safe and the amenities are pretty awesome. The host was responsive and communication was great. Dona Cris, the person we interacted with was super nice and pleasant to be around. Highly recommend this place & the host.

3BR Home

Jorge

Excellent, 4 years ago

Incredible attention and top-notch treatment

3BR Home

Marco

Excellent, 4 years ago

It was far beyond our expectations, it did fulfill each aspect that we did and did not considered. Great place to stay with the entire family, if you have kids it does cover their needs entirely. Beach isn’t far from the entrance, it’s just a 5 minute walk to get there. Space was more than needed, felt at home the entire trip. The quick turn around from the Host makes you feel cover in all aspects. Greatly recommended!!!

3BR Home

Samuel

Excellent, 4 years ago

Everything excellent! Recommended!

3BR Home

Fernanda

Good, 4 years ago

Excellent location, safe condominium, quality and comfortable. Thoughtful hosts if we needed anything. The sky pool is great, as are the other two pools. A bit of discomfort with air conditioning that is shared in two rooms, and sometimes some people want air on and some don't, but if they all come to an agreement, that's no problem. Overall a very good place for a relaxing vacation.

Host Response

Fernanda muchas gracias por tomarte el tiempo en evaluarnos. Gracias por tus observaciones. Fue un placer hospedarlos. Los esperamos cuando gusten.

3BR Home

Sergio

Excellent, 5 years ago

Excellent place highly recommended

3BR Home

Sergio

Excellent, 5 years ago

Excellent place to have a good time with family and friends

3BR Home

Mónica

Excellent, 5 years ago

Everything is super good. The beautiful facilities and the attention of the host always attentive to everything. I will definitely return.

Host Response

Monica fue un placer recibirlos, buscamos estar siempre al pendiente de ustedes durante su estancia, y ayudarlos en lo que sea posible. Gracias por tus comentarios los cuales son tomados muy en cuenta para seguir mejorando. Los esperamos cuando gusten.

3BR Home

Antonio

Repeat guest

Excellent, 6 years ago

Excellent service

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