Maria Yunuen

Reviews

Superhost

129 total reviews

87% rated 5★

129 reviews

4.85

2018–2026

129 reviews

3BR Villa in Cuernavaca

Lizbeth

Repeat guest

Excellent, 1 month ago

Loved the house! This is my second time here and I still think the stay is excellent. Very nice! The service is very good. They are always attentive.

Great stay. So much fun at the pool and easy walk to the town square!

Host Response

Thank you very much. You left the accommodation spotless. You are welcome whenever you like.

Maria, Martha, and Mariano were amazing hosts. There was no time when they were not attentive to us. The house had a nice vibe, it was very clean, well cared for, towels like a hotel, beds with nice bedding and an impeccable bathroom. The pool was delicious, warm and cozy at all times. Mrs. Vicky helped us with the cleaning and she is a gem. Don't hesitate to visit Casa Bito, I promise you won't regret it.

Host Response

Thank you for your comment and for acknowledging the effort we make to welcome our guests. Thank you, we look forward to seeing you whenever you like.

Maria was a great host. She even took the yoga mat that I left and delivered to me in Mexico City. The house is a beautiful old house with great charm. The pool and the water heater were excellent. As an old house, it needs some minor maintenance.

Host Response

Edgar, “Thanks for taking the time to leave a comment. We're sorry that your perception doesn't match the experience we strive to provide. We strive to keep our accommodation in good condition and always do our best to offer a clear and honest service. Although we are in continuous maintenance, it is possible that we miss some detail. We always listen to our guests to grow and improve the experience of each guest

3BR Villa in Cuernavaca

Lizbeth

Repeat guest

Excellent, 1 year ago

I thought the house was very nice, Martha and Maria were always attentive from check-in to checkout. Very friendly, everything organized to spend time with the family.

The place is downtown with a pool and a beautiful jacuzzi. The rooms with one bed are comfortable, however the single beds are very hard. It has everything you need for a quiet weekend. We were unlucky to experience logistical and cleaning unforeseen events that were very unpleasant, but I think they could have been an isolated event. They have an opportunity to improve their customer service and be receptive to feedback.

We were very happy the attention was good, the house is beautiful it is a great place to rest and share, nearby there are places to eat very rich and to get to know the center of Cuernavaca it is very close but the truth is that the house was so cozy that we are not even going out we are very grateful and super recommended totally worth thanks Lady Martha.

Host Response

thanks to you, for taking care of and enjoying Casa Bito, we look forward to seeing you soon.

The house matches the description. It has a good location, close to the city center, however the neighborhood is quite quiet. Martha was always attentive to greet us and say goodbye .

Host Response

Thank you for your visit. We were delighted to have you as Guests... thank you for the recommendations, they are gold to improve. As for the lights, the house was built when it was used to take one side and turn off on the other side.

Casa Bitos is a place of rest and family, with a perfect location to walk through the streets of downtown Cuernavaca. Our stay in Bitos was pleasant and with the perfect amenities to relax and enjoy a heated pool and jacuzzi, a terrace to spend time and chat with your family. Communication with the Yunuen and Alejandro family was always attentive and warm from our arrival as well as departure. I definitely suggest this place to rest and disconnect from the routine.

Host Response

Thank you very much for your suggestions, they are gold for us, we all take them very seriously. And we will give you a lot of attention, of course you are welcome, you are a nice family.

Very, very satisfied, she was always attentive, even from the time I left my house to get there. Everything works perfectly, I had two small children, the pool was super warm, with TV on the terrace and internet, with shops very close, comfortable and spacious rooms, I would definitely stay with her again,

Host Response

Thank you Cesar, we work very hard to make your experience with us 100%. We welcome others as we would like to be welcomed.

Our stay at Casa Bito was unforgettable. The house is beautiful, it has everything, it is super equipped, it is very clean, the bedrooms are also very clean and the beds are very comfortable. The pool and hot tub have hot water and are a good size. This area was my favorite. The area where the house is located is safe and very well located. The hosts are super friendly, they were always attentive to what we needed, they even went to the house to help us turn up the volume on the TV because we didn't know how to use the remote. We thank Maria and her sister for taking such good care of us and making us feel at home. We look forward to returning very soon.

Our family loved our stay at Casa Bito. Our hosts were so helpful, kind and very easy to communicate with throughout our stay. The location is great since there is no need for driving. There are shops and restaurants within a few minutes walking and a large grocery store less than 10 minutes walking. The older central area of the city with museums, markets, restaurants and more is also within 15 minutes walking. The property is truly unique, beautiful, and very comfortable. There was more than enough space for us (myself, my husband, our two kids and my mom) and the house was very clean, and equipped with everything we could need. The outdoor area with gardens, hot tub, pool, and multiple seating areas was wonderful to spend time relaxing and enjoying the perfect weather. Very highly recommended!

Overall, our stay was fine and met our family’s needs. Perhaps this home isn’t Airbnb’d much because there were a few hiccups that led me to believe she was new to the system. For example, there was just about zero privacy. The first few days she needed to “check” on a variety of things in the home (pool level, grass, etc). I felt that we didn’t have the privacy we’re used to when renting an Airbnb. Also, strangely, I received communication that upon one of her drop ins (while we were out of the home) that she saw a dog. We didn’t have a dog! She was very unclear of the details- the whole exchange was awkward. Lastly, of the 3 showers in the home - only one was comfortable enough to use (and had hot water). The home is well located and had a good layout.

Host Response

Hello Karen, first of all we want to thank you for your stay at Casa Bito, we think that you will tell us about your plans so that we can organize ourselves better. The pool having a temperature above 30 degrees and the use of blockers can cloud it, so the chemicals are reviewed. the gardens are pruned once a week and watered at least twice a week, luckily it rained and it was not necessary to water. As for the pruning of the garden, we believed that the noise and the entrance of the gardener could interrupt your rest and privacy, which is why it was not done. I personally went in to change the pool cover for a new one as I mentioned upon arrival. I explained to you that both the pool and the jacuzzi work with solar heat, this when it is turned off in the afternoon the water level of the jacuzzi drops but it recovers when everyone gets into it. I told you that I could maintain the level but I had to enter the machine room to manipulate keys, you told me that I could do it without any problem. You would have told us that you would take someone from a service outside Casa Bito, we would have explained what elements are used for cleaning bathrooms, kitchen and cleaning in general. the only day i entered with your authorization i met victoria your assistant at home, who had a chihuahua, indeed it was not yours. Casa Bito is not pet frendly. We are not new, but we try to make our air b&b as comfortable and homely as possible. Our evaluations confirm this. Sorry if we were interfering

3BR Villa in Cuernavaca

Mayra

Repeat guest

Excellent, 4 years ago

Excellent!! Super clean , beautiful, comfortable, I recommend it 100%

House is beautiful and comfortable, well located if you want to walk to zocalo and neighborhood stores for fresh food every day, or just jogging through beautiful quiet neighborhoods. For a family reunion of 7 during limited options to explore the town during the pandemic, it was perfect for spending full days and nights indoors for a full week durning Christmas. We used every room and corner of this amazing property. The pool and barbecue areas are great, and the rear garden was perfect for our morning group exercise routines. The hosts were amazing promptly responding whenever we had a question. We would love to spend every holiday with our family there from now on!

3BR Villa in Cuernavaca

Viridiana

Excellent, 5 years ago

The house is very nice and clean, the very good size pool and hot water and the attention of María and Martha excellent, always aware of what is required

3BR Villa in Cuernavaca

Adriana

Good, 5 years ago

The house has a nice and spacious pool with jacuzzi that are heated with solar heating, and a very nice terrace that looks towards the garden and its spectacular tree, it is a nice house where you can have a good weekend, but the best is the great hospitality of Maria, always looking out for us, excellent host

3BR Villa in Cuernavaca

Paulina

Excellent, 5 years ago

The house is much larger than what is perceived in the photos. Very spacious, the rooms are clean and cozy. The kitchen with everything you need and a little more, spacious, clean. Those who like hot water IS the OPTION!.. they were always attentive that the jacuzzi was at the right temperature, they have solar panels so you don't spend as much gas.. happy children, the pool at a very good temperature.. Check-in details are a great touch to start your stay. I highly recommend it and we'll be back !

3BR Villa in Cuernavaca

Manuel

Excellent, 5 years ago

Very cozy house, well worth it

3BR Villa in Cuernavaca

Patricia

Excellent, 5 years ago

The house is exactly as shown in the photos. Very spacious, comfortable and thoughtful. The kitchen is well equipped. Communication was excellent and Maria took care of all our requirements in a timely manner.

3BR Villa in Cuernavaca

Alejandra

Excellent, 6 years ago

Excellent hosts. The house is very clean, very cute and has everything you need. We'll be back.

3BR Villa in Cuernavaca

Gabriela

Excellent, 6 years ago

The house is wonderful and Maria and her family's attention to you and her family is very attentive. One of the best Airbnbs I've been to

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