Veronica

Reviews

Superhost

24 total reviews

92% rated 5★

24 reviews

4.92

2022–2026

Cleanliness 4.8

Accuracy 4.9

Communication 5.0

Location 5.0

Check-in 5.0

Value 4.8

24 reviews

3BR Luxury Villa in Hacienda Pinilla

Melissa

Excellent, 6 months ago

We had a great time. We really liked the condominium where it is located because it has very good amenities, access to watch the sunset on a nearby beach, and the pool is for children. The house is very nice.

Thank you Veronica and Brenda for such excellent service and for your prompt response at all times. My family felt at home, the condominium was super good and safe. With quick access (walking) to two beautiful and quiet beaches and the Marriott hotel. Hacienda Pinilla is a great place to stay and you have many options for activities to do and some quiet beaches. The ideal accommodation to rest and spend a nice vacation. The house was spacious for the 5 people who went. The kitchen had all the necessary and varied utensils to prepare food. My son really enjoyed the excellent board games they offered. The air conditioning in the house worked wonderfully. Everything is highly recommended. We'll be back anyway. Thank you!

We spent a few days as a family with my nephew and niece. Everyone was very happy with their room, the TV room, the kitchen, the communal pool and the gym. We took advantage of these spaces most of the time and loved it. It is a beautiful place and its manager Brenda was always attentive to the requests we made and supported us at all times. We had a wonderful time there! We will definitely consider the option of returning!

Absolutely love the location. Home has plenty of space and room for our family. We have stayed in Pinilla before and love the area and walkability to the beach and surf breaks. My main recommendation is to have better patio furniture that is comfortable to sit on. AS well as main living room furniture. Its just not very comfortable. There were plenty of pots, but no pans for the oven and no drinking cups or glasses. I think there were maybe 3 total. Small recommendations but overall the unit is great and we would recommend to family and friends.

Host Response

Thank you Ashley for your feedback, it helps up make improvements to keep our home desirable and comfortable for renters and guests. We have plans to buy furniture for the patio and balcony and upgrade the living room in February, which will be our next visit. Also we will check the inventory of kitchen supplies as it generally has been kept well stocked but it may need review as items get broken or lost. In fact we added a few items this past week such as a toaster and a small portable oven. Thanks again for your helpful comments. We will share them with our property manager to replace any items that are missing and the lightbulbs. Thanks again!

We loved the location, walking distance from our friends in Cana Fistula and far away from chaotic Tamarindo yet close by car. I have been going to that part of the Peninsnula de Nicoya for many years and it is nice to see that there nothing has changed, it's really the original pure vida vibe. Steve and Bertha were wonderful host hosts. We will definitely come back to Rusteak living and enjoy its beautiful grounds. Thanks Steve, and all the best!

Host Response

Thank you JB! We enjoyed having you as a guest. Steve had a great time chatting with you and showing you the grounds. We hope you could stay at RusTeak Living again soon. Warmly, Veronica

Very nice villa, very well located. A little bit of small and big utensils is missing.

Host Response

Hi Benoît-Luc, Thank you for your review. I was just wondering about the overall review of 4 stars. I wanted to check because your review was 5 stars in all the categories but overall 4. Would you help me understand what was missing in the "small and big utensils" you mentioned in the review or if the overall review was 5 stars and it was just a typo, that would not be necessary. We try to keep the villa very well stocked. Thank you for your kindness and we hope to have you back soon.

Positive features: Palma Real condo is a great location within Hacienda Pinnilla. It has beach access and nice amenities. The unit is well equipped and spacious. The beds were firm and very comfortable. The grounds are very lush and well maintained. Lots of wildlife around the complex. Neutral features: The unit does need a little updating and deep cleaning. The dishwasher did not work and should be replaced. Furniture was adequate but not the most comfortable. Negative features: If you are planning to spend time at the Beach Club, the fee for renters is $35 per person and does not go toward consumables. With a family or four, this will add up very quickly. I would suggest to the owner that they pay the additional annual membership fees so that renters will only pay $10 per person which does go toward consumable food and drinks. Overall we loved our month long stay and look forward to the next time.

Host Response

Thanks for the feedback. We had had the villa deep cleaned but I will point out the issue with the floor to the manager. We are updating some of the patio and tv room furniture that may need an upgrade. Regarding the beach club membership, we feel like many other owners that the fee is too highly priced. We are glad you enjoyed your stay and hope that you could come back to Costa Rica soon. Pura vida! Veronica

The staff was a family, friendly and extremely helpful, Introduced me to local beach’s, restaurants and local supermarkets. I would highly recommend this location but be aware you’ll need a car or get to know the bus schedule. 15 km to Tamarindo and many more beaches. 👍👍😎🏖️🍺. Very pet friendly. 🥰🥰🐶

Host Response

Thank you, Gordon. It was amazing to have you spend these two months at the property. Berta and family were very fond of you during your time there. Come back soon!! :)

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