Andres

Reviews

Superhost

100 total reviews

92% rated 5★

100 reviews

4.91

2019–2026

100 reviews

5BR Cabin in Valle de Bravo

Dulce

OK, 4 weeks ago

Some things need to be renovated, for example the barbecue. We thought the place was simply good.

5BR Cabin in Valle de Bravo

Karla

Excellent, 8 months ago

An excellent place to relax, very cozy. I took a family trip to spend New Year's Eve and this place was great! The cabin matches the description, it has everything you need in the kitchen and cleaning supplies, the terrace and garden are very nice and spacious where we spent a pleasant time chatting and playing since they have several board games. Communication is good and clear with Andrés; he was attentive and had a nice touch with a gift. Uriel, the caretaker of the cabin, was always attentive. I would definitely come back, and I recommend it.

The cabin is very comfortable, cozy. A beautiful and spacious garden, very well kept. We were late leaving and decided to go to lunch and get to know the town first (it was before the accommodation) and we arrived at night and Andrés was very kind and flexible for the late arrival. Impeccable bathrooms and kitchen. The house has everything you need to arrive with your ingredients to prepare your dishes. It has napkins, spice racks, dishes and pots of all kinds, it has a washer and dryer. Appliances and coffee maker (bring your coffee or capsules) bathrooms all with shampoo, conditioner and liquid body soap. Bring your toothpaste. It also has towels for each person. It includes dish soap and fibers as well as kitchen towels, which is wonderful because we forgot them. The beds are very comfortable and in general we had a wonderful time. Very attentive staff. Thank you Andres

5BR Cabin in Valle de Bravo

Alejandro

Excellent, 1 year ago

The service and communication from Andres and his team really exceeded our expectations. Highly recommended

Host Response

Thank you for the comments Alejandro! You are welcome when you like!

5BR Cabin in Valle de Bravo

Alejandro

Excellent, 2 years ago

Great experience. Everything was perfect.

5BR Cabin in Valle de Bravo

Rene

Excellent, 3 years ago

Everything was perfect, there were 13 of us and everyone had a nice stay, the house has a fairly large garden, ideal for pets if you bring them.

Use the place to do nature connection activities with a group of 8 people. The location helped me to get to a waterfall quickly and the garden was very green and abundant. We were able to walk barefoot and relax. The house has wood on all sides, very cozy. My students are very happy. The fridge is normal for a family, but for 14 people I think it's tight and there are no toppers to make space efficient and store food. Very quick service by message, it was minimal to get everything to my liking. The event was wonderful and I will definitely hire again for my next event. Thank you Andrés for contributing such a nice place to make dreams come true.

5BR Cabin in Valle de Bravo

Luis

Excellent, 3 years ago

Great stay during spring break with the family. Very attentive caregivers

5BR Cabin in Valle de Bravo

Mauricio

Good, 3 years ago

Very good stay, nice place and faul access. Excellent place to rest !

The Chalet is beautifully preserved. Super clean when we arrive. Very easy to locate with the prior directions sent by the Host. The garden is beautiful to contemplate and relax in. There is a very cute wooden swing that has fun with chichos and big ones. In general, everything is good. Smooth communication. We went Monday through Wednesday. The people who take care of the place were suddenly a little late in answering the phone, but when they were already communicating with what we were asking for or asking for. The gas from the stove did not explain how the key was and on the 1st night we took dinner because they didn't turn on the stove and it took a while Uriel and Libya, but when everything went it was fixed. As a point of improvement, they could already have FIREWOOD ready for the fireplace, to avoid having to look for it. And if you go during the rainy season, then there's nowhere to find it easily. I would definitely return again in a season that does not rain so much to be able to enjoy the garden more. It was a quiet, enjoyable stay.

5BR Cabin in Valle de Bravo

Alejandro

Excellent, 4 years ago

An excellent place to spend the weekend. It delivers on everything it promises; the caretakers are very helpful, and the surrounding area is super quiet.

Excellent Chalet for spending very comfortable days, very decorated according to the construction, very equipped and very careful, SUPER CLEAN and TIDY, very nice and spacious garden that you enjoy a lot, very close to the commercial avenue of Avándaro for shopping for food, very good service, they are on the lookout for what you need Andres, Ulises and Libya. For a setback we did not arrive at the time and kindly waited until almost midnight to receive us.

EVERYTHING WAS VERY GOOD , ANDRES WAS ON THE LOOKOUT FOR HOW WE WERE LIKE LIBYA AND URIEL WHO TAKE CARE OF THE CABIN , ANDRES GAVE US A GIFT ( 2 VERY RICH DESSERTS) FOR CHRISTMAS REASONS, THE LOCATION IS PERFECT VERY CLOSE TO THE CENTER OF AVANDARO WHERE YOU CAN ACQUIRE EVERYTHING. AND THE PLACE IS VERY BEAUTIFUL, AS AN ADDITIONAL COMMENT MY GRANDDAUGHTER LEFT SOME TOYS AND THEY IMMEDIATELY REPORTED IT TO ME AND SENT THEM BY PACKAGE TO MY HOME, THANK YOU VERY MUCH FOR ALL YOUR ATTENTION!!

A great experience, the house has everything you need, a very spacious and well-kept garden, ideal for large families with small children, extraordinary communication with Andres from the beginning and the attention of Uriel and his wife during the stay was first, we will definitely return. The garden is not designed to play soccer or other sports, as well as they take care of it a lot, but it is understandable since it is in perfect condition.

5BR Cabin in Valle de Bravo

Adolfo

Excellent, 5 years ago

Andrés's place is great. It's a super spacious and very comfortable cabin. Top-notch care! We would love to come back soon

First of all, I pay for two nights (by very serious mistake I clarify) the amount of $10,130 😰 I spoke to the host who at the very friendly beginning told me that I would make the necessary adjustments to return the huge difference q they were charging me which never happened after I told me that I would only return a little more than 100 pesos (q certainly not that returned me) in the end that is not the serious thing, since when we left the house it warns me that things were lost, that is true, from my point of view they should count their towels (or things think that the guest can take) and when you leave in the same way count them for greater compliance between both parties, it is very inconvenient that you get tachen de ratera and q apart I am charging things that supposedly disappeared at the cost of new product!!! The caretaker of the house was very attentive but his wife always had a bitter face and a bad attitude. I could go on but I'm lazy! I wouldn't come back even by mistake

Host Response

Since Vianeth made her reservation in the app, the problems began. Although Airbnb clearly breaks down the fees and what will be charged to the credit card, Vianeth apparently did not understand this information. She says $10,130 was charged to her card, which is significantly less than what is usually charged for the weekend is typically over $12,000 (her reservation included a discount). Despite being a very attractive rate for a house that fits 14 people, recently remodeled, in an excellent location and for a full weekend, Vianeth began to express himself with a very bad attitude that was being charged "a millionth", that he would never pay so much money for a "vil cabin" and other pejorative comments. I told you that I would review when Airbnb deposited me if the discount had not been actually applied to you and I told you that if so, the discount portion would return to you. However, when Airbnb made the payment, I realized that the discount had been applied and explained that the price difference was surely due to Airbnb fees and local taxes. He didn't seem to understand this either because he didn't stop insisting that I give him money back because he had paid “a millionth.” Until then, I had had no major issues with her, outside of her overbearing attitudes and the fact that she required 2am to turn on the fireplace while being completely intoxicated with her friends (despite being with minors). By denying the service for obvious reasons, she tried to turn it on by herself, only by being able to fill the house with smoke and activate the fire sensors. For denying that service, she expressed that she was very reluctant and rated the house with the worst rating claiming that the amenities were the worst. But he wasn't just haggling over the price of the house. She also wanted to be forgiven for the cleaning fee charged to each reservation, a charge that she said was super high ($350 for a house that fits 14 and is impeccable upon arrival). According to her, she left the house spotless, which could not be further from the truth. They left the upstairs rug full of mud and food scraps, even though the regulation clearly prohibits climbing with shoes and food. Vianeth also complained that the house was very difficult to find. I don't think you know how to use navigation apps (GoogleMaps, Waze) because they all leave you right at the entrance of the house and I also send guests check-in instructions that include photos of the facade. But the worst experience with her was not during the reservation, it was after it. It happened that after their stay, 2 glass cups, a full body towel, a hand towel disappeared and they mistreated a wooden painting (which they left lying around). When I expressed the above and asked her to pay for such missing items and the damaged box (no one accused of stealing anything), she said she had only broken one drink and the rest was not going to pay for it. He understands that we should count the towels to avoid these problems, but what he doesn't realize is that precisely because we count them we know that it's missing (the same as the glasses). It's clear to me that Vianeth and her friends were drinking all weekend which logically affected their judgment and ability to understand really simple things. The part I don't understand is that someone who presumes as much ostentity as she does, has the need to haggle absolutely everything and is not responsible for the damages it causes. A headache from start to finish, dealing with people with so little education and so little care for your property. I wouldn't accept it again, not even by mistake.

5BR Cabin in Valle de Bravo

Carolina

Excellent, 5 years ago

We loved the place, all the details super well and it is a very familiar place, a very nice house full of good vibes, definitely if you want to rest it is the ideal place!!!

Excellent Chalet: very well-kept, clean, classy and very comfortable place for 8-10 people. It's exactly as described on the page. Excellent service from before arriving by the Host (Andrés) and during the stay for the people who are in the house (Libya and Uriel). Cleanliness, location, excellent!! The house is very comfortable and has a lot of personality. We had a great time and rested a lot!! Thank you!

5BR Cabin in Valle de Bravo

Maria

Excellent, 6 years ago

Excellent place and service, the people who take care of it are super! They cook delicious food, they have everything in order and they are attentive to everything, beautiful place, excellent location.

The Chalet is spectacular, it is a very spacious cabin, large spaces, super equipped to prepare any type of food including the Fondue ;) Everything was very clean, communication with Andrés was always quick, very easy to talk to him and when we needed things, he always responded instantly, the garden was always responsive, the garden is spectacular, full of fruits, all kinds of plants, roses, lavender, amazing!!! children really enjoyed all that space and you can see the lake, the location is very good, the location is very good, that very quiet area for hiking with children, that on weekends Don Alex passes for horseback riding which we enjoyed very much. It is an excellent option and the house has a very special vibe, I highly recommend it, thank you for everything :)

Host Response

Thank you for your kind words Vanessa! The doors of our house will be open for whenever you want to come back!

5BR Cabin in Valle de Bravo

Karla

Good, 6 years ago

The house is very nice, very well cared for and the service of the people in charge is excellent. As a recommendation to future guests, request and review the regulations that come with the rent of the house as it is a little extensive.

5BR Cabin in Valle de Bravo

Luis

Repeat guest

Excellent, 7 years ago

An unbeatable place with first-class facilities. This cabin makes us happy to return to Avándaro. It's 100% worth it

5BR Cabin in Valle de Bravo

Luis

Repeat guest

Excellent, 7 years ago

Andrés's warmth and all his follow-up for the reservation were fantastic! And the place couldn't be better, this Chalet has a special warmth that makes you feel at home with great history and unbeatable facilities. Thank you so much for sharing this special place, we look forward to returning.

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