Andres
Reviews
Superhost100 total reviews
92% rated 5★
100 reviews
4.91
2019–2026
100 reviews
Dulce
OK, 4 weeks ago
Some things need to be renovated, for example the barbecue. We thought the place was simply good.
Jonathan Edwin
Excellent, 1 month ago
Very nice cabin with a very peaceful atmosphere. I recommend it 100%
Jose De Jesus
Excellent, 1 month ago
A stay like few others. The house is beautiful, everything is extremely clean, and it is a place with a lot of magic, perfect for resting and spending time with family or friends.
Andrea
Excellent, 2 months ago
We had a great stay and were very happy with the experience. The house was spotless and very comfortable. It has everything you need. We recommend this property to anyone visiting the area. Thank you very much for your hospitality.
José
Excellent, 3 months ago
Super nice, super pleasant place. Andrés was friendly at all times. Good location. Overall, a nice place to stay
Jeremy
Excellent, 4 months ago
Everything was super good. A very quiet and perfect place to rest. The house was very clean and everyone was very friendly 🫶🏼
Rene
Excellent, 4 months ago
Lovely, sparkling-clean house. We had a dream stay—100% clean and tidy, easy to find, and the host was super attentive and helpful.
Ana
Excellent, 5 months ago
Excellent service and instructions from Andrés, and the support staff were super attentive and friendly. excellent experience
Joel
Excellent, 5 months ago
Nice place; the staff on site were very friendly; our 3 medium-sized dogs were happy and safe; the kitchen is well-equipped, it has everything you need, just like being at home. The terrace with an outdoor dining area and lounge chairs is very comfortable. Andres' attention was exceptional.
Maria
Excellent, 6 months ago
My family and I had an amazing time. The cabin is so cozy, with spaces for all of us to spend time together and also enjoy private moments. Our dogs had a great time; they ended up super tired from running around in the garden so much. The facilities are impeccable, and it's close to downtown. We loved it ⭐️⭐️⭐️⭐️⭐️
Cristina
Excellent, 6 months ago
We spent a few very pleasant days, the place is very close to everything by car, it has a very nice view, all the spaces are very cozy, it has everything you need to enjoy and relax with the family.... it was an incredible few days in Andres' accommodation
Fernanda
Excellent, 6 months ago
Very nice and super friendly. Good area and always available
Karla
Excellent, 7 months ago
Very nice cabin and the garden is beautiful 😍 we were very comfortable, we would definitely come back, we had a problem with the arrival, because we could not contact the phones, but Andrés was always attentive and helped us get there and Uriel the caretaker was very attentive, I highly recommend it, also my pets 2 dogs, they were very happy.
Karla
Excellent, 8 months ago
An excellent place to relax, very cozy. I took a family trip to spend New Year's Eve and this place was great! The cabin matches the description, it has everything you need in the kitchen and cleaning supplies, the terrace and garden are very nice and spacious where we spent a pleasant time chatting and playing since they have several board games. Communication is good and clear with Andrés; he was attentive and had a nice touch with a gift. Uriel, the caretaker of the cabin, was always attentive. I would definitely come back, and I recommend it.
Alejandro
Excellent, 8 months ago
It was the best place to stay in Avandaro by far
Daniel Kim
Excellent, 8 months ago
everything is very good
Juan
Excellent, 8 months ago
Great place to relax, very cozy and clean. The kitchen is equipped, it has everything you need. The rooms are very comfortable and are not cold!!! There is enough room to store 4 cars and Uriel is always looking after you. I would go back
Tomas
Excellent, 10 months ago
Very nice house. It had everything you need. Impeccable bathrooms and good shower pressure. Everything was great. Good communication with Andrés the owner.
Blanca Estela
Excellent, 11 months ago
Communication is good and clear. The people who help out in the house also respond almost immediately to any questions. The house is spacious, clean, comfortable and in a good location.
Gustavo
Excellent, 11 months ago
everything in order.!
Brenda
Excellent, 1 year ago
Very friendly service, beautiful house, very well equipped, everything was very clean, excellent location!!!
Edmundo
Excellent, 1 year ago
I went on a family trip, there were 8 of us and the accommodation was great! The house is beautiful and the garden is very spacious to feel in touch with nature. Andrés was always available for anything we needed and with a flexible schedule for both departure and arrival! Libya and her husband, who take care of the house, are always ready to help with whatever is needed! Thank you for the attentions!
Carmen Teresa
Excellent, 1 year ago
Very nice and good location
Ricardo
Excellent, 1 year ago
Excellent place to spend a few days with your family
Jesus
Excellent, 1 year ago
The place was amazing, warm and comforting, I definitely recommend it
Mariel
Excellent, 1 year ago
The cabin is very comfortable, cozy. A beautiful and spacious garden, very well kept. We were late leaving and decided to go to lunch and get to know the town first (it was before the accommodation) and we arrived at night and Andrés was very kind and flexible for the late arrival. Impeccable bathrooms and kitchen. The house has everything you need to arrive with your ingredients to prepare your dishes. It has napkins, spice racks, dishes and pots of all kinds, it has a washer and dryer. Appliances and coffee maker (bring your coffee or capsules) bathrooms all with shampoo, conditioner and liquid body soap. Bring your toothpaste. It also has towels for each person. It includes dish soap and fibers as well as kitchen towels, which is wonderful because we forgot them. The beds are very comfortable and in general we had a wonderful time. Very attentive staff. Thank you Andres
Lady Laura
Excellent, 1 year ago
Excellent, a very quiet and comfortable cabin, the people there are super friendly, we recommend the chilaquiles made by the lady who takes care of the property 😁
Trine
Excellent, 1 year ago
Impeccable stay, good location, comfortable, quiet and safe area, very clean, ideal for a stay with friends and/or family. Andrés is always very attentive
Ahtziri
Excellent, 1 year ago
Everything is wonderful, the description matches the reality of the property. Very pleasant stay due to the tranquility of the surroundings, I would definitely return.
María Fernanda
Excellent, 1 year ago
A super accommodation, super friendly service, a quiet and pleasant place to rest and spend time with the family, the cabin is beautiful and very cozy, we loved it and would return again!!
Hector
Excellent, 1 year ago
Great place to spend time in Avandaro/Valle. Well located, comfortable, clean, very friendly and accessible caretakers.
Sebastián
Excellent, 1 year ago
Very nice and cozy place, the location is excellent. It's very close to everything. The hose is equipped with everything you'll need.
Cecilia Grisel
Excellent, 1 year ago
We loved the place and the service from Andrés and Libia, always very attentive. We would definitely go back 🥰
Leo
Excellent, 1 year ago
Everything very good thanks
Luis Alberto
Excellent, 1 year ago
The villa is very nice, it matches the description and has a fairly large garden. The cabin is very cozy
Alejandro
Excellent, 1 year ago
The service and communication from Andres and his team really exceeded our expectations. Highly recommended
Host Response
Thank you for the comments Alejandro! You are welcome when you like!
Mauricio
Excellent, 2 years ago
We had a great stay with my family. Mr. Uriel is friendly and helpful. We definitely recommend the place. Thank you for such a nice place
Enri
Good, 2 years ago
the cabin is cozy and beautiful, well maintained and nice decoration. cabin has a beautiful suite.
Host Response
It's a bit disappointing when the rating of the stay is affected by factors completely beyond our control… This time: the weather.
Efren
Excellent, 2 years ago
I'll be happy to come back !!!
Jorge Luis
Excellent, 2 years ago
Very pleasant stay. The attention of the hosts and the house in pristine condition. A very nice and cozy garden. I would definitely come back. Highly recommended.
Alejandro
Excellent, 2 years ago
Great experience. Everything was perfect.
Ilse
Excellent, 2 years ago
The location was very good, we loved the house, we were 14 people and 2 dogs and we fitted perfect, all happy, you feel at home, the caretakers are always on the lookout, 100% recommended, we will definitely return.
Rene
Excellent, 3 years ago
Everything was perfect, there were 13 of us and everyone had a nice stay, the house has a fairly large garden, ideal for pets if you bring them.
Rosa Elena
Excellent, 3 years ago
Comfortable accommodation 100% recommended, Andrés is a great host.
Maricarmen
Excellent, 3 years ago
everything is fine!! excellent experience and place! :)
David
Excellent, 3 years ago
An excellent place, very quiet and cozy, the host and caretaker always attentive, the cabin is simply beautiful.
Adolfo
Excellent, 3 years ago
Best place to stay at Valle de Bravo Grocery store and restaurant no more that 5 minutes
Lina
Excellent, 3 years ago
Excellent host! And a beautiful place.
Luis
Excellent, 3 years ago
Use the place to do nature connection activities with a group of 8 people. The location helped me to get to a waterfall quickly and the garden was very green and abundant. We were able to walk barefoot and relax. The house has wood on all sides, very cozy. My students are very happy. The fridge is normal for a family, but for 14 people I think it's tight and there are no toppers to make space efficient and store food. Very quick service by message, it was minimal to get everything to my liking. The event was wonderful and I will definitely hire again for my next event. Thank you Andrés for contributing such a nice place to make dreams come true.
Luis
Excellent, 3 years ago
Great stay during spring break with the family. Very attentive caregivers
Rosalia
Excellent, 3 years ago
Very nice and clean place
Mauricio
Good, 3 years ago
Very good stay, nice place and faul access. Excellent place to rest !
Andres
Excellent, 3 years ago
Great option to stay, comfortable, central and the hosts are very friendly.
Edgar
Excellent, 4 years ago
We had a great time. The chalet is perfect and they have it impeccable. The place is beautiful. We don't have any complaints. Highly compliments.
Monica
Excellent, 4 years ago
The Chalet is beautifully preserved. Super clean when we arrive. Very easy to locate with the prior directions sent by the Host. The garden is beautiful to contemplate and relax in. There is a very cute wooden swing that has fun with chichos and big ones. In general, everything is good. Smooth communication. We went Monday through Wednesday. The people who take care of the place were suddenly a little late in answering the phone, but when they were already communicating with what we were asking for or asking for. The gas from the stove did not explain how the key was and on the 1st night we took dinner because they didn't turn on the stove and it took a while Uriel and Libya, but when everything went it was fixed. As a point of improvement, they could already have FIREWOOD ready for the fireplace, to avoid having to look for it. And if you go during the rainy season, then there's nowhere to find it easily. I would definitely return again in a season that does not rain so much to be able to enjoy the garden more. It was a quiet, enjoyable stay.
Luis Manuel
Good, 4 years ago
attentive the whole time
Jorge Daniel
Excellent, 4 years ago
Excellent cabin, to spend a time with the family, Andrés and his team are super friendly so you don't miss anything in your stay
Jess
Excellent, 4 years ago
Everything clean, well-equipped house, good welcome, well-maintained garden. I liked the location, between the center of Avandaro and Valle de Bravo. Recommended
Antonio
Excellent, 4 years ago
Good service and good facilities
José Antonio
Excellent, 4 years ago
A very good place to stay with the family.
Magali
Good, 4 years ago
Beautiful cabin and its gardens, perfect for enjoying. The service and communication with the host and the cabin caretakers were excellent. I would definitely come back.
Oscar
Good, 4 years ago
Excellent place, very equipped, everything is very well cared for and the spaces are very nice. Excellent location. Only the issue of grass is very strict and I consider that caregivers should be more attentive to everything.
Alejandro
Excellent, 4 years ago
An excellent place to spend the weekend. It delivers on everything it promises; the caretakers are very helpful, and the surrounding area is super quiet.
Juls
Excellent, 4 years ago
everything was excellent!!!!! I would be back again!!!
Hugo
Excellent, 4 years ago
Excellent Chalet for spending very comfortable days, very decorated according to the construction, very equipped and very careful, SUPER CLEAN and TIDY, very nice and spacious garden that you enjoy a lot, very close to the commercial avenue of Avándaro for shopping for food, very good service, they are on the lookout for what you need Andres, Ulises and Libya. For a setback we did not arrive at the time and kindly waited until almost midnight to receive us.
Tania
Excellent, 4 years ago
Excellent place, the cleanliness is impeccable, very welcoming
Alex
Excellent, 4 years ago
The house is very nice, in perfect condition, very welcoming and the people who welcome you (uriel and his wife) are very friendly and helpful. I highly recommend the house, great location, very safe and something very rich to get out of the city and rest. 100% we return when we have the opportunity. thank you for everything!
Rodrigo Francisco
Excellent, 4 years ago
EVERYTHING WAS VERY GOOD , ANDRES WAS ON THE LOOKOUT FOR HOW WE WERE LIKE LIBYA AND URIEL WHO TAKE CARE OF THE CABIN , ANDRES GAVE US A GIFT ( 2 VERY RICH DESSERTS) FOR CHRISTMAS REASONS, THE LOCATION IS PERFECT VERY CLOSE TO THE CENTER OF AVANDARO WHERE YOU CAN ACQUIRE EVERYTHING. AND THE PLACE IS VERY BEAUTIFUL, AS AN ADDITIONAL COMMENT MY GRANDDAUGHTER LEFT SOME TOYS AND THEY IMMEDIATELY REPORTED IT TO ME AND SENT THEM BY PACKAGE TO MY HOME, THANK YOU VERY MUCH FOR ALL YOUR ATTENTION!!
Maria Fernanda
Excellent, 4 years ago
Excellent place to vacation, it has a very good location and the house with a large garden is very nice
Cesar
Excellent, 4 years ago
A great experience, the house has everything you need, a very spacious and well-kept garden, ideal for large families with small children, extraordinary communication with Andres from the beginning and the attention of Uriel and his wife during the stay was first, we will definitely return. The garden is not designed to play soccer or other sports, as well as they take care of it a lot, but it is understandable since it is in perfect condition.
Carolina
Excellent, 4 years ago
Great service location is our second visit and we had a great time again we enjoyed the place its location cleanliness service !!! Highly recommended
Miguel
Excellent, 4 years ago
The place is comfortable, clean, and easy to access. Well equipped and with a large, green and cozy garden. We had a pleasant weekend. Communication with Andrés was quite simple. We'll be back!! 😊😊
Noel
Excellent, 4 years ago
Highly recommended Thank you so much, Andres
Adolfo
Excellent, 5 years ago
Andrés's place is great. It's a super spacious and very comfortable cabin. Top-notch care! We would love to come back soon
Rodrigo Gerardo
Excellent, 5 years ago
Excellent place, everything was great, from the service of Andres, Uriel and Libia, the muffins are the best I've ever tasted!!! Highly recommended for breakfast. It was a pleasure.
Mireya
Excellent, 5 years ago
Beautiful villa, super equipped with everything a large family needs, the garden is incredible and private, it is much nicer than in the photos, Andrés was super attentive all the time and Libia was very friendly. We loved the place, the exceptional cleanliness.
Vianeth
Good, 5 years ago
First of all, I pay for two nights (by very serious mistake I clarify) the amount of $10,130 😰 I spoke to the host who at the very friendly beginning told me that I would make the necessary adjustments to return the huge difference q they were charging me which never happened after I told me that I would only return a little more than 100 pesos (q certainly not that returned me) in the end that is not the serious thing, since when we left the house it warns me that things were lost, that is true, from my point of view they should count their towels (or things think that the guest can take) and when you leave in the same way count them for greater compliance between both parties, it is very inconvenient that you get tachen de ratera and q apart I am charging things that supposedly disappeared at the cost of new product!!! The caretaker of the house was very attentive but his wife always had a bitter face and a bad attitude. I could go on but I'm lazy! I wouldn't come back even by mistake
Host Response
Since Vianeth made her reservation in the app, the problems began. Although Airbnb clearly breaks down the fees and what will be charged to the credit card, Vianeth apparently did not understand this information. She says $10,130 was charged to her card, which is significantly less than what is usually charged for the weekend is typically over $12,000 (her reservation included a discount). Despite being a very attractive rate for a house that fits 14 people, recently remodeled, in an excellent location and for a full weekend, Vianeth began to express himself with a very bad attitude that was being charged "a millionth", that he would never pay so much money for a "vil cabin" and other pejorative comments. I told you that I would review when Airbnb deposited me if the discount had not been actually applied to you and I told you that if so, the discount portion would return to you. However, when Airbnb made the payment, I realized that the discount had been applied and explained that the price difference was surely due to Airbnb fees and local taxes. He didn't seem to understand this either because he didn't stop insisting that I give him money back because he had paid “a millionth.” Until then, I had had no major issues with her, outside of her overbearing attitudes and the fact that she required 2am to turn on the fireplace while being completely intoxicated with her friends (despite being with minors). By denying the service for obvious reasons, she tried to turn it on by herself, only by being able to fill the house with smoke and activate the fire sensors. For denying that service, she expressed that she was very reluctant and rated the house with the worst rating claiming that the amenities were the worst. But he wasn't just haggling over the price of the house. She also wanted to be forgiven for the cleaning fee charged to each reservation, a charge that she said was super high ($350 for a house that fits 14 and is impeccable upon arrival). According to her, she left the house spotless, which could not be further from the truth. They left the upstairs rug full of mud and food scraps, even though the regulation clearly prohibits climbing with shoes and food. Vianeth also complained that the house was very difficult to find. I don't think you know how to use navigation apps (GoogleMaps, Waze) because they all leave you right at the entrance of the house and I also send guests check-in instructions that include photos of the facade. But the worst experience with her was not during the reservation, it was after it. It happened that after their stay, 2 glass cups, a full body towel, a hand towel disappeared and they mistreated a wooden painting (which they left lying around). When I expressed the above and asked her to pay for such missing items and the damaged box (no one accused of stealing anything), she said she had only broken one drink and the rest was not going to pay for it. He understands that we should count the towels to avoid these problems, but what he doesn't realize is that precisely because we count them we know that it's missing (the same as the glasses). It's clear to me that Vianeth and her friends were drinking all weekend which logically affected their judgment and ability to understand really simple things. The part I don't understand is that someone who presumes as much ostentity as she does, has the need to haggle absolutely everything and is not responsible for the damages it causes. A headache from start to finish, dealing with people with so little education and so little care for your property. I wouldn't accept it again, not even by mistake.
Mariana
Excellent, 5 years ago
The house is very nice, comfortable and clean. Communication with Andrés and Uriel was unbeatable. We'll definitely be back.
Carolina
Excellent, 5 years ago
We loved the place, all the details super well and it is a very familiar place, a very nice house full of good vibes, definitely if you want to rest it is the ideal place!!!
Omar Karim
Excellent, 5 years ago
The villa is beautiful and very cozy. Very clean and tidy, in a very nice area. The service from Andrés, Libia and Uriel was excellent, they were always attentive to us. Highly recommended for rest or quiet celebrations. I would definitely hire them again.
Claudia
Excellent, 5 years ago
A very nice house and top-notch service from Libya and Uriel. Highly recommended.
Leticia
Excellent, 5 years ago
A 100% recommended house, the stay is super warm because the house has details that comfort and very good cleanliness. Andrés is attentive to make sure that you are calm and those who welcome you too, not at all interrupt the stay.
José Edmundo
Excellent, 5 years ago
It is an excellent place, we loved the chalet, it has a spacious and complete kitchen with everything you think you can occupy, very nice and comfortable, Andrés is very friendly and always attentive.
Mariana Araceli
Excellent, 6 years ago
A very comfortable place, super nice for everyone, very clean, the location was quite accessible and in addition Mr. Uriel and his wife were always looking out for us, they supported us with breakfasts and food and with whatever we needed. We definitely look forward to coming back.
Barbara
Excellent, 6 years ago
Excellent Chalet: very well-kept, clean, classy and very comfortable place for 8-10 people. It's exactly as described on the page. Excellent service from before arriving by the Host (Andrés) and during the stay for the people who are in the house (Libya and Uriel). Cleanliness, location, excellent!! The house is very comfortable and has a lot of personality. We had a great time and rested a lot!! Thank you!
Guadalupe
Excellent, 6 years ago
It is A beautiful chalet; counts Everything is missing. The very nice stay. Super attention Good . I would come back ..
Maria
Excellent, 6 years ago
Excellent place and service, the people who take care of it are super! They cook delicious food, they have everything in order and they are attentive to everything, beautiful place, excellent location.
Vanessa
Excellent, 6 years ago
The Chalet is spectacular, it is a very spacious cabin, large spaces, super equipped to prepare any type of food including the Fondue ;) Everything was very clean, communication with Andrés was always quick, very easy to talk to him and when we needed things, he always responded instantly, the garden was always responsive, the garden is spectacular, full of fruits, all kinds of plants, roses, lavender, amazing!!! children really enjoyed all that space and you can see the lake, the location is very good, the location is very good, that very quiet area for hiking with children, that on weekends Don Alex passes for horseback riding which we enjoyed very much. It is an excellent option and the house has a very special vibe, I highly recommend it, thank you for everything :)
Host Response
Thank you for your kind words Vanessa! The doors of our house will be open for whenever you want to come back!
Luis Heras
Excellent, 6 years ago
The house is incredible!!, it feels a lot of peace and quiet. It has all the amenities and the garden, which is beautiful and how big it is. Also a plus, at night while we were on the terrace the smell of trees and plants, we were amazed. Very attentive all the time, and good location, you can see the lake of the house.
Sofi
Excellent, 6 years ago
Super cozy, we all agree that we slept great! Andrés and his reception team are very friendly and always kept in touch with us, clear, timely, accurate and friendly. Being 8 was very good because each couple had their own room if they are looking for privacy with coexistence. We are happy to be back!
Juan Pablo
Excellent, 6 years ago
I think this cabin is great for absolute rest!
Alejandra
Excellent, 6 years ago
We really enjoyed our stay. :)) We loved the place and the care of the caretakers and Andrés' response. Everything was perfect. I would definitely go back.
Issac
Excellent, 6 years ago
Everything excellent is a house for an excellent and quiet weekend
Javier
Excellent, 6 years ago
An excellent and comfortable place, in a very good location, the staff are very nice and helpful.
Karla
Good, 6 years ago
The house is very nice, very well cared for and the service of the people in charge is excellent. As a recommendation to future guests, request and review the regulations that come with the rent of the house as it is a little extensive.
Ivan
Excellent, 6 years ago
Excellent service from Uriel and Lydia
Laura
Excellent, 7 years ago
The cabin is incredible, it has everything, super equipped, very comfortable and the spaces are quite spacious! The staff was very attentive, we loved it. We would definitely come back and highly recommend it
Host Response
Thank you very much for your feedback, Laura! You were excellent guests and we hope to welcome you again soon!
Luis
Repeat guest
Excellent, 7 years ago
An unbeatable place with first-class facilities. This cabin makes us happy to return to Avándaro. It's 100% worth it
Maria Jose
Excellent, 7 years ago
The house is beautiful wherever you look, it has a beautiful garden and the detail of giving us a tour of the house explaining important information about the house and welcoming us with fresh water was something we loved. The people who are in service are super helpful and nice. Highly recommended.
Luis
Repeat guest
Excellent, 7 years ago
Andrés's warmth and all his follow-up for the reservation were fantastic! And the place couldn't be better, this Chalet has a special warmth that makes you feel at home with great history and unbeatable facilities. Thank you so much for sharing this special place, we look forward to returning.