Wendy

Reviews

Superhost

84 total reviews · 3 listings · 2 locations

92% rated 5★

84 reviews

4.88

2023–2026

84 reviews

4BR Condo in Puerto Peñasco

Orlando

Excellent, 4 weeks ago

Very beautiful and cozy accommodation. We will be back soon!!!

It was a five star stay even though when we arrived Craig was finísimo g a leak in the kitchen but he was really attentive and caring. The amenities are exceptional and you will find a lot of vendors just stepping to the beach area just in case you like your time alone; you won’t have that. Resort is beautiful and spacious. The only thing you have to be aware of is that you won’t find anything in the kitchen so take everything you need to cook. Other than that everything is amazing and fair enough close to the main area in town. We definitely recommend it and we are planning already to go back to this place in the future. Thank you Wendy and Craig !!!

Craig was very responsive and helpful. Place was clean and as described. They were gracious and view was amazing. With a little effort I would have given it a 5 all around but there is some room for improvement. First and foremost the code to get up to ur floor in the elevator is not always easy. And the front door lock is definitely a MUST IMPROVE! We got locked out multiple times to point where I had to call Craig at 10:30pm to help. The BBQ Grill is a must upgrade. It’s literally on its last leg and needs to be upgraded foresure. And lastly the microwave was not working and we were not told until after we attempted to heat up baby food and I called Craig. He did state that the previous renters had broken it and the part was now on back order. But it would have been nice to have known before we checked in. These are simple and rather easy fixes to make the place worth every penny but for what it cost per night those things should have been addressed and fixed before

Host Response

Hello Christy, Thank you for your review and observations. We received the part to the microwave and we are in the process of repairing that. The BBQ will have to be removed as gas is no longer allowed in the condo patios. There are BBQs available in the common areas and security will be able to assist. As for the door lock, it does work for most people. As I said when I was with you, it's not my favorite brand, but at $750z it is difficult for me to convince the owner to buy a new one. As for the coded elevator, our check in instructions are very clear however we do find many people get a little confused. I will look at the instructions and see if we can find tune them. Thanks again for the information you out provided. All items will be addressed as this penthouse is a premium property within our offerings. Hope to see you back. Craig and Wendy Pisolino Rentals

This was our first time at Rocky Point and this was amazing. Our view from the Penthouse view was amazing over looking the water. I would recommend the Penthouse condo if anyone want an ocean view. The property was very clean and all the staff was very friendly. The kids had lots of fun at the beach on jetski and the banana boat and they also went ATV riding down the street from the condo. The Penthouse Condo was 10/10.

Beautiful 4 bedroom 3 bath condo with a beautiful large patio in building C. Closest building to the beach and the beach pool, Casa Blanca has a total of 4 pools and one of them with a swim up bar. We’ve stayed in several Casa Blanca condos and this penthouse was by far the most beautiful and spacious. We had 9 adults in this trip and fit very comfortably. Casa Blanca is pet friendly as well and near several restaurants and bars within walking distance. I highly recommend you book your next stay here! Wendy and Craig were very thorough and clear on instructions and had great quick response with any of our questions. We did have an issue with the AC unit as we were unaware of the sensors but the hosts got back with us right away. If at all possible I recommend the sensors if set up on a timer give the guests more time to come in and out as we felt the AC would shut off immediately and we would have to reset it way too often. Two of the bedroom suites had their own mini splits.

Coincidentally, this is our second time staying at this same place. We stayed here four years ago with some friends. Casa Blanca Golf Villas has become our favorite spot. Wendy simply solidified our belief that this place is perhaps one of the best places in Rocky Point. Wendy and her team communicated continuously and was very responsive, which made the process very easy and stress-free for us. We definitely recommend this place.

We had a wonderful stay at this condo in Rocky Point! The place was exactly as described—clean, comfortable, and beautifully maintained. The kitchen was well-stocked, the beds were comfortable, and the balcony views were absolutely breathtaking. The location was perfect, close to restaurants and right on the beach. The host was very accommodating and even let us stay a little after check out! We would definitely stay here again and highly recommend it to anyone looking for a relaxing getaway.

4BR Condo in Puerto Peñasco

Tyler

Excellent, 1 year ago

great place and quick response with any questions or changes we made with our reservation....

We’ve passed this location many times on our prior stays in Rocky Point and finally stayed here and glad we did! The grounds were extremely spacious and well kept the pools were very clean and we loved the swim up bar and the restaurants were amazing with great service / staff and great food. The check-in process was extremely smooth and easy parking access. This was one of the easiest check-in processes ever because the instructions were very easy. We only had a minor issue when we tried to unlock the door, but Wendy was extremely proactive and opened up the door for us and we fixed the issue ASAP! This rental was very spacious with very large restrooms and a very open floor plan. We especially love the large windows to the patio it made the space feel very open. We will be back for sure! Thank you for our stay.

Super nice host, the place was beautiful comforting clean and felt at home, the only thing I would say was the AC wasn’t running the best but the host was quick to answer sent someone right away which was great over all great experience!

Host Response

Hello Behyra, So sorry to see anything less than 5-star reviews. Our entire staff works hard to provide the best experience possible. We thought we had everything under control when we immediately sent a staff member to turn the AC from Heat to Cool. We hope you will consider us again. Thank you. Team Pisolino Rentals Craig-Wendy-Vania-Alan

the host very rude and lied, no responsithe and justified actions stating that I need more vacation time, no emapetic with the guest and blaming on me because they didn't answer, stead to be responsable

Host Response

Norel, we did everything possible to help in this situation and had vendors working until 11:30 at night. You were rude and disrespectful to every person involved. I will never rent to you again. I have never given a guest a bad review until you! I offered you 50% refund because you were so upset. You chose to escalate with Airbnb. You were truly the worst guest we’ve had in 8 years!! I recommend no one rents to you!!

My family and I enjoyed our time at Bella Sirena. The place was spacious and we loved that each room had its own bathroom. We also have 2 small children and having an extra little loft/room was so helpful as we used it as a playroom. The amenities were great especially having a variety of pools to choose from. The walk to the beach wasn’t bad and we went multiple times a day since the water was so warm and the kids loved playing in the sand. We loved our stay!

Host Response

Thank you Irma, It was nice to meet your family. And thank you again for keeping the condo so clean. You are all the perfect guests. Come again!! Craig and Wendy

Beautiful Penthouse at Bella Sirena, was everything we wanted. A few minor things. No cooking spices or oils like a lot of other airbnbs, only one roll of paper towels and all the lights on the patio didn’t work. The A/C in the living room went out and had to be fixed the next day (great communication). Overall I would stay here again.

The place was beautiful and huge! Fit 10 adults and 1 toddler perfectly. Very responsive and friendly host. Make sure to bring your own trash bags and paper towels etc but that didn’t bother us we just went and got some! I only gave 4 stars for the location because it’s a bit of a walk down to the beach and my family brings a lot of beach stuff, but if yours doesn’t then it’s perfect. There is also quite a bit of coral on the beach even at high tide which was only a bummer because of our toddler, bring some water shoes and it’s no problem. Overall 10/10!

3BR Condo in Puerto Peñasco

William

Excellent, 2 years ago

Such amazing responses and such a beautiful place! Brought my wife down with family for a surprise birthday vacation and everyone loved the place! Such a home feeling with beautiful views! Even during a little rain and wind storm, sitting out and watching it come in was like something out of a painting! Thank you guys so much for having a place my family will be talking about to everyone!

3BR Condo in Puerto Peñasco

Oscar

Excellent, 2 years ago

Great communication. Fast response. Place was amazing.

Host was very responsive and gave lots of great advice prior to arrival. For the price, I would have liked to see it more upgraded with features like a working grill and access to the second floor balcony. It’s also a bit further from the beach than the other resorts, and the overall grounds need updating. We did enjoy our stay and loved the convenient parking. The place was very clean and had lots of cooking items. We did love the three pools and had them basically to ourselves during our weekday, fall break visit.

The location was perfect, the room/rooms are very comfortable, well furnished and spacious. There were a number of very good aspects and a couple of setbacks, none of which major. I would recommend this place to anyone, and I would recommend too Windy to list a few more of the amenities in the description. The setbacks or downsides were a dishwasher would work periodically. We had no ice due to the fact that the reverse osmosis system never worked that may seem trivial, but in Mexico, having clean water is a luxury having ice is necessary. The spaciousness of the place was accurate and appreciated. The outside patio was very much used and plenty of space. Odd things, the steps leading to the upper patio were down right difficult and even can be said dangerous, especially for any smaller or younger child Mexico doesn’t seem to believe in handrails steps were uneven and slippery. You would not want to be negotiating those steps if you had a few drinks, but all in all a very nice place.

Host Response

Hello Robert, I appreciate all the feedback. It is important to us that each guest experience a 5 star experience. Although many people think Casa Blanca is a hotel offering full concierge service, these are private homes of individuals who live elsewhere and offer their home for rent. Amenities constantly change as guests break some, owners add others when they visit. Overall we enjoyed you as a guest and appreciated your extreme politeness when contacting us. It was a surprise to find out from our cleaning staff that they required 3 extra hours to clean the condo. The incoming guests have to check in 2 hours later. I’m sure that it was not your intent to leave things in disarray, but perceptions vary and sometimes people are not connected on the expectations of an experience. We do provide RO systems in every condo. Ice is something guests should consider bringing. I will make that clearer on our descriptions. Thanks again. Wishing you well! Craig & Wendy Pisolino Rentals

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