Maria Eugenia

A beautiful finca and pool, with charming helpers. But very poorly maintained & cleaned, and stressful experience managing helpers. Positives: - Gorgeous natural campus, with a beautiful green, trees, and peaceful setting - We loved the swimming pool. Though chilly, it was warm enough for us in August - Helpers were super kind, charming, pleasant people Shortcomings: - Prominently listed amenities were totally unusuable -- tennis, ping pong, and billiards were in awful disrepair, missing parts, overgrown. No nets, balls, paddles, even surface, etc. Also the onsite dogs ate our two soccer balls, so we couldn't even play the game we brought. - Playground was unsafe, not affixed properly to the ground. - Lots of confusion and time wasted over managing helpers. Host told us there were 3 helpers, whom we'd pay for 1. But there were actually 5 helpers, of whom we paid for 2, plus tips for all. - Our rooms were never cleaned, despite the extra help. The helpers only cooked.

I had a wonderful vacation with my family. The house is beautiful and has many natural green spaces that help you experience a moment of peace and fun. Sandra and Andrés, who take care of the house, are super friendly and attentive. There are two beautiful dogs that play with the children and accompany you on walks. The only issue is that heating the pool is difficult and you have to pay a lot. The pump was damaged, but they fixed it quickly. I recommend going to this paradise. My whole family had a unique time there.