Maria Pani

Reviews

Superhost

285 total reviews

79% rated 5★

285 reviews

4.72

2023–2026

Cleanliness 4.7

Accuracy 4.7

Communication 4.8

Location 4.8

Check-in 4.8

Value 4.7

285 reviews

5BR Luxury Villa in Cancun

Valeria

Excellent, 2 weeks ago

I loved it, thank you so much

We REALLY enjoyed our stay! Everything about this home was wonderful. We loved that it was extremely spacious. We were all able to spread out. We had our own bedroom and bathroom. We gathered in the living room for fun, laughter and TV time. The large dining room table was a plus for our family meals. We also used the space as a joint working and collaboration spot. The pool was awesome. We used the underwater pool lights to create a low-key and pensive vibe for evening cocktails. The neighborhood was quiet and off a main road. It was easy to Uber or catch a taxi. We felt very secure in this location. The house had a key-locked security gate and keyed doors. Walmart, Starbucks, restaurants, retail shopping, cafes, were closeby in this very convenient and walkable neighborhood. This Host is extremely organized!!! A definite plus that made our arrival, stay, and departure ...... very easy. We will definitely return and are grateful that we had a SUPER HOST!!! Felice & Nelson

6BR Luxury Villa in Cancun

Brenda

Repeat guest

Excellent, 3 months ago

Everything is very nice. Pleasant beds and a house that is also easy to access! We will definitely return.

I had a problem with scheduling and it wasn't very clear, but I'm not sure if it's an issue with Airbnb or the owners. But I have to emphasize that when I spoke with some of the hosts, they offered me solutions, and they were helpful and kind about the issue. Without a doubt, the best option was to have been in the house and enjoy time with the family. It was super nice. I also want to mention that the bathroom upstairs from the middle room, where there are two beds, no longer opens from the inside, and since I had no idea, I was scared. We didn't close the door to use that bathroom anymore. But the pool was super nice, and there were lights and air conditioning everywhere. Everyone slept comfortably. The rooms are very nice. Overall, everything was super good. Well‑stocked kitchen with everything you need to make a delicious dinner. Yes, it's worth it. The manager was super friendly.

Host Response

Hi, Thank you so much for taking the time to share your experience. We are very pleased to know that, despite the initial inconvenience with the reservation, our team was able to support you and that you enjoyed your family stay. We also appreciate you letting us know about the bathroom door. We will check that detail immediately to prevent future guests from experiencing a similar situation. We are happy to hear that you enjoyed the pool, the spaces in the house, and that you found the kitchen well equipped. Feedback like yours motivates us to continue providing the best experience possible. It was a pleasure to welcome you, and we hope to have the opportunity to host you again in the future.

Everything was very nice and tidy. I really liked it, but the only downside I saw was that there was no light outside in the pool at night to be in the pool, but everything else was excellent. The rooms and everything were very good.

Host Response

Hi Luis, Thank you for your feedback. These kinds of observations definitely help us continue to improve. We want to let you know that we have already replaced the pool lamp. Unfortunately, the previous one broke down on the day of your check-in, and we didn't realize the problem until you kindly let us know. We appreciate your feedback and hope we will have the opportunity to welcome you again in the future.

5BR Luxury Villa in Cancun

Carlos

Excellent, 5 months ago

As described in the photos, very close to the hotel area

6BR Luxury Villa in Cancun

Luis

Excellent, 5 months ago

A very beautiful house in an excellent location. Ideal for outings with family and friends.

This place is great if you don't want to be in the crowd of the resorts. It is walking distance from Walmart and Starbucks. There are also 3 restaurants that are walking distance as well. There were two bedrooms on the first floor with one having its own restroom. They both had 2 queen beds. Upstairs there are 3 bedrooms. one is a master bedroom with one bed and a small sofa. Unfortunately, the air conditioner in the master bedroom did not work as well as the ones in the other rooms. Next to the master bedroom is a room with 2 beds with is own restroom. Only issue is it's windows rattled non-stop, but just put a piece of paper in the gap and it will stop talking. The last bedroom also had 2 beds and it's own restroom. The place is a great size for big groups and was clean. Just keep in mind there are many keys and you will need to learn which key opens what door. It was a bit confusing. Overall it was a great stay.

We were really excited about this stay but that quickly dissipated. We arrived to find the cleaning crew still there which was fine we asked for early checkout. But once they left we noticed that one of the toilets do not work and most of the linens were stained. One evening there was a party happening next door and music and talking could be heard until 6 in the morning. Finally the morning before checkout we awoke to find the water not working and the emergency line unanswered. We do not have running water for 4 hours, We have yet to receive a refund! This will probably ensure I never stay in an Airbnb again.

Host Response

Facts: - The toilet in one of the rooms got clogged because someone threw trash down it. - The times when there was no water were because we had to remove the toilet. In short, they purposely clogged the toilet so they could get a full refund. Not even a partial refund. I would appreciate it if any future guests would contact us so that we can clarify this situation for them.

5BR Luxury Villa in Cancun

Daniela

Excellent, 6 months ago

Excellent, we loved it as we were a large family traveling; the place was perfect as the children really enjoyed the pool. Safe place. We would come back.

In short, the place is not as shown in the photos; there are no kitchen accessories; a little more maintenance would be nice; the place is well located and centrally located, and very quiet... There is no laundry room, which is undoubtedly essential for a vacationer... There are few bath towels, and there is no TV in the rooms... However, we felt very safe, and the hosts were very attentive.

Host Response

Hi Esteban, Good afternoon. I really appreciate your feedback. Regarding towels, one is provided per guest; however, if more are needed, you are welcome to request them. We also have additional towels available on the TV stand in the living room. Regarding the laundry room and TVs, these amenities are specified in our listing, where you can see in detail what the property includes. Additionally, we will be happy to review the kitchen utensils in order to further enhance the experience of our next guests. It's here to assist you. Kind regards.

6BR Luxury Villa in Cancun

Maria

Excellent, 6 months ago

Absolutely wonderful place!

I loved our Airbnb. It is right by the mouth of and adjacent to the hotel zone without being in the thick of it. The area is walkable, so you can access restaurants, coffee shops, ATMs, etc. An additional benefit to being at the opening of the zone and not in it is that getting Ubers (and Uber Eats) was super easy!! The host was incredibly responsive and has local staff available during the day to help with trash, towels, etc. HIGHLY RECOMMEND!!

The host was kind & responsive when my flight was canceled & I needed to extend my stay which I appreciated. The area was quiet & close to many places. However there were several issues with the home. I had to ask multiple times about early checkin. The carpets were dusty the floors had marks & the house smelled unpleasant. The pool area had ants, debris & gnats were mainly in the kitchen. Small bugs were on the bedroom floor often dead. The dishes were dirty the showers were small with no soap shelf & the first floor bathroom had poor water pressure. The home needs updates including a chair screw that came out when moving the chair, a loose wall socket. There were no complimentary waters. The upstairs area requires going outside with confusing locks & unclear instructions & keys are needed to get in & out. The kitchen was small with limited counter space no oven & low-quality utensils & trash was only taken out when requested. The host & location were good but the homes needs updates!

Host Response

- I’m sorry to hear about your experience. - We ask that you please keep the windows closed and not leave food uncovered, as this is a tropical location and we want to prevent any insects from the garden from entering. - For long stays, we offer complimentary cleaning; however, for four nights, they kept delaying our check-out. This made it impossible to coordinate the cleaning. - We provide liquid soap and shampoo in wall-mounted dispensers. I am not aware of the need for any other personal hygiene products. - We reiterate that you should not leave food in outside areas. Regarding the details in the apartment and the furniture, we have taken care of the maintenance. Thank you for your feedback.

There were 6 of us in Cancun and the location suited us great. We could walk to the Wallmart, the shopping mall and our favorite rock bar. The neighbors had played loud music/concerts on some nights over the quiet hours, but that did not bother us much. We had plenty of space in the apartment, everyone had their own room with bathroom. Unfortunately, the disadvantage was the missing or too small pans in the kitchen to cook something for 6 people. With so many beds, we expected more. Highly recommended on the whole.

Host was communicative and in a great location. My only qualms about this place was having to walk outside and upstairs (outside) to access the rest of the rooms of the home. The keys were a pain to lock and unlock the doors. Took 15 minutes everytime we got to and left the house to lock/unlock the doors with the keys. The instructions to leave the house as found, in terms of cleanliness of course, were unrealistic without having the tools to do so and also the insane amounts of $$ we pay to stay at these airbnbs. We left it dishes washed and put away and swept. Doing our best for it to look good but nervous it’s not up to their standards which isn’t something you want to deal with while on vacation.

5BR Luxury Villa in Cancun

Cesar

Excellent, 8 months ago

Good place

Everything was fine, large beds and an extensive common area - I would have liked a few more towels, but all in all, it was fine!

Host Response

Serena, Fue un placer que nos eligieras para hospedarte. Gracias por tu comentario. Nos alegra saber que disfrutaste de las camas y del área común. Por estándar dejamos una toalla por huésped en estancias de una noche; no obstante, contamos con toallas adicionales disponibles en el mueble del área de la TV para quien las necesite. Nos aseguraremos de comunicarlo con mayor claridad a futuros huéspedes. Será un gusto recibirte nuevamente.

The place is nice, clean but smells like moisture, there is a laundry room and the man who was watching us made me uncomfortable and when we left we realized that he is the manager but it was uncomfortable at the beginning, apart from that it is nice. If you don't have a car, it's not worth it because it's not close to anything. I thought it would be close to somewhere to go out. You have to take taxis and they don't go below 1300 pesos to the tourist area, airport, etc.

5BR Luxury Villa in Cancun

Kro

Repeat guest

Excellent, 10 months ago

We felt right at home, the place is very nice

5BR Luxury Villa in Cancun

Daniela

Excellent, 11 months ago

Great location, walking distance to Walmart, restaurants, Starbucks. Host was responsive and always available when needed.

5BR Luxury Villa in Cancun

Ana

Excellent, 11 months ago

Excellent location, a very nice and comfortable house for a large family, we loved being there.

5BR Luxury Villa in Cancun

Valeria

Excellent, 1 year ago

Super friendly hosts!!!! We arrived from our flight 2 hours before check-in time and they let us stay earlier because the cleaning staff had already finished, the place was super beautiful and quiet, everything was excellent

5BR Luxury Villa in Cancun

Mariana

Excellent, 1 year ago

Highly recommended, the house is beautiful, very comfortable and easy to find!

5BR Luxury Villa in Cancun

Brenda

OK, 1 year ago

The house is very nice, we stayed only one night because we were just passing through, but it did not have enough towels for the pool and there was no toilet paper in all the bathrooms Despite that, I recommend the house. It's very nice, clean and in a good location

Host Response

Fue un placer recibirte. Dejamos papel de baño extra en la repisa. Lamento no nos hayas contactado para poderte indicar donde lo encontrarías. Sobre las toallas con gusto cuando nos lo solicitan les hacemos llegar toallas extra. Será un placer volverlos a recibir.

5BR Luxury Villa in Cancun

Carolina

Excellent, 1 year ago

Excellent place to enjoy with family or friends, very well located. The street is safe, quiet and well-marked spaces to park. Beds, air conditioners and kitchen utensils perfect for a large group, all bathrooms with soap and shampoo, very attentive, they took out the trash when we requested it. We definitely recommend it and would come back! Thank you for your attention.

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