Ivan
Reviews
Superhost48 total reviews
92% rated 5★
48 reviews
4.92
2023–2026
48 reviews
Paula Santos
Excellent, 1 month ago
I really liked the place. The apartment was clean, easy to find, and met our expectations. The bedrooms are comfortable and the kitchen is practical. The pools are excellent and the condominium restaurant is very good. The only thing we didn't like so much was the condo beach, which at least at the time we went had a lot of rocks and wasn't ideal for swimming. Overall, it was a very good experience. Super clean and Iván was a great host. He responds quickly and helps with whatever you need!
Diana
Excellent, 2 months ago
Beautiful and clean apartment/resort. We enjoyed our stay. My family enjoyed the pools and beach. Ivan was responsive when we reached out for help and staff was also friendly. The apartment was listed as beach front so I was expecting a beach view but regardless of the view being blocked my Palm trees we enjoyed our stay and were very comfortable. Thank you for the stay Ivan
Priscilla
Excellent, 4 months ago
Everything's in order.
Axel
Excellent, 5 months ago
Everything was perfect; I really liked the accommodation.
Alan
Excellent, 5 months ago
The apartment was perfect for our family of 5. Very well appointed and in a convenient location to the parking and various pools across the development. Ivan was extremely responsive and communicated very well. The Bolongo resort is in a beautiful location and we will definitely return. Can highly recommend the apartment and the resort.
Rubi
Excellent, 7 months ago
Nice apartment and facilities 🙌🏻
Uriel
Excellent, 7 months ago
Everything as shown in the pictures
Gerardo
Excellent, 8 months ago
Everything related to Ivan and the apartment was very good, except for 2 bathrooms where the water was not hot. The issue where there would be a complaint is with the condominium management, which is quite bad, with several food and beverage suppliers where one of the beverage suppliers charged us a bill that was from the other supplier and no one took responsibility.
Host Response
Thank you for your stay! They were excellent guests and it was a pleasure to welcome them. We're sorry for the inconvenience with the restaurant/bar vendor – we've already reported the situation to the condo management. It is possible that, because it is the high season, some confusion has been generated between suppliers, but we are very grateful that you have told us about it so that we can follow up. We are glad to hear that everything about the apartment and communication was to your liking. You will always be welcome when you like to return!
Lesslie
Excellent, 1 year ago
I really liked the apartment and it was well-equipped, very fast communication and everything was very nice and in order. The amenities are very good.
Didier Javier
Excellent, 1 year ago
Pleasant, comfortable, surrounded by nature with water and trees, panoramic views of the mountains and the sea, the warm pools, the sea with different levels of height for children and adults, some rocks as in the pictures that you can go around, some waves at some time of the day, the roof terrace is very nice, everything is clean, functional, for children and adults everything is very safe, even the vehicles under the roof, the best in terms of capacity and good size inside the apartment,
Aurora
Excellent, 1 year ago
Very good place, and Ivan is always available for anything
Carlos
Excellent, 1 year ago
Hello, Ivan's service was great, always attentive and ready to help with any issue. The facilities are good, the beach is very nice, we would definitely stay again!
Mario
Good, 1 year ago
Very nice place. Ivan's response was quick. One day the power went out due to an electrical failure, but Ivan reacted quickly and relocated us for one night within the same complex
Adri
Excellent, 1 year ago
I liked it a lot, the apartment was very nice, the complex was very nice. We will definitely return
Rafael
Excellent, 1 year ago
A very spacious apartment, too quiet, excellent for resting. I recommend it 100%
Brenda Zaray
Excellent, 1 year ago
We had a very nice time as a family, the facilities were nice, we will gladly return.
Danivia
Excellent, 1 year ago
Spacious and comfortable apartment, sufficient amenities. It was cold and the pool below was icy, as a recommendation, consider caldera.
Christian
Excellent, 1 year ago
Very pleasant experience we had when staying in this beautiful place, we will definitely come back very soon, thank you for all your kindness
Karla
Excellent, 1 year ago
The apartment was the same as shown in the photos, the place was quite nice and clean. Inside the condominium there was everything to have a nice and quiet stay
Jennifer
Good, 1 year ago
Ivan, thank you for your attention. The apartment is very nice as published in the photos. The bedrooms and beds are very comfortable. And the depa was delivered clean and on time. Thank you for always keeping an eye out and answering questions. We were very comfortable on this holiday vacation.
Juan Pablo
Excellent, 1 year ago
Nice apartment fully equipped, the complex is beautiful and very large the truth we had an excellent vacation and the communication with Ivan and his team was very good
Natalia
Excellent, 2 years ago
All good
Rodolfo
Excellent, 2 years ago
very good service of ivan, the place is very nice, only the hot water was slow to get out and we didn't like wasting water to see if it would go out.
Tatiana
Excellent, 2 years ago
Beautiful place, very convenient for a family get a way. We loved it!
Omar
Excellent, 2 years ago
Everything described in the listing complies with the promised, excellent facilities, location and host service.
Host Response
It was a pleasure hosting you. We look forward to welcoming you back soon!
Jessica Consuelo
Excellent, 2 years ago
They took care of me super fast. Ivan was very attentive and the place is very nice. Already eh gone several times to bolongo and this apartment is nice and well cared for.
Andres
Excellent, 2 years ago
Very good place to know Pta Mita.
Hugo
Repeat guest
Excellent, 2 years ago
Everything excellent
Carlos Eduardo
Good, 2 years ago
The beach is not suitable for swimming; it is small, has a lot of rocks, and you can't walk along the beach. The kitchen sink isn't working. No microwave. The air conditioner in one of the secondary bedrooms is controlled by the master bedroom, so it cannot be regulated independently. The bedroom with the bunk bed doesn’t have any furniture to put your suitcase on, so you have to put it on the floor, and there are no shelves in the closet either. Although the room has no ocean views, it is a good size. The pools are beautiful and tastefully designed. The food at the restaurants and the service are average, but they are not expensive. The complex's infrastructure is good overall. Ivan's service was very good.
Host Response
Thank you for your stay and feedback Carlos Eduardo. First and foremost, we appreciate your feedback and suggestions. Closet bunk room: It already has the full closet. The private beaches are very nice in the open sea, in the notice we have several photos so that customers can get an idea of it, Bolongo has two private beaches that connect to each other, you can walk along them, but effectively you need beach shoes as they have combination of sand and rock. Kitchen tarja or food crusher is turning it off for safety reasons, there were many inconveniences since customers have no experience in using this artifact. Microwave: effectively the apartment does not have a microwave, that is why it does not appear in the list of the electronic devices offered. Nowhere in the listing does it mention that the room has ocean views; it has a nice view of the pool and the forest. You also mention in your comments several things of which we have no control, the apartment has three manufacturing thermostats that allow customers to perfectly regulate the temperature of the apartment. We understand that some aspects, such as the prices and service of the local restaurants, are out of our control, but we are happy to know that you enjoyed the pools and the infrastructure of the Bolongo. If there's anything else we can improve on or help you with, please let us know. We hope to see you again in Bolongo in the future!
Paula
Excellent, 2 years ago
Iván’s place is magical! The condo is perfectly situated to view the spectacular forest and the amazing property but still enjoy total privacy. The very large unit was beautiful , comfortable, and spotless! It had everything you could need for a fun and relaxing stay. Iván was so kind to greet us upon arrival and give us a tour of the stunning grounds including the many magnificent pools and the gorgeous breezy beach. He made us feel welcome and was always available to answer any questions. Also, the staff of the restaurants and building were very lovely and helpful. If you’re looking for a relaxing, magical get-away from the city (or from the much-less-private, crowded hotels in PV), Ivan’s property is a perfect place to be. It’s like a secret slice of paradise
Claudia
Excellent, 2 years ago
We absolutely loved staying at this charming apartment. The common areas such as the pools, the beach, restaurants and services made our stay a few very pleasant days. The apartment is very clean, very good beds, enough towels, well-equipped kitchen, in general a very good accommodation. You can spend the whole day inside the complex and when you say goodbye to the sun, stay in the apartment and watch a good movie.
Alejandro
Excellent, 2 years ago
My recognition for the apartment and the Bolongo place, I highly recommend it has all the necessary mattresses and pillows, the fully equipped kitchen is fully equipped, everything is practically new, the shower with excellent very comfortable pressure, heated pools, the beach is very comfortable
Gerardo
Excellent, 2 years ago
Great place, great food, amazing!
Cinco
Excellent, 2 years ago
Great place to relax, super clean!!!
Hugo
Repeat guest
Excellent, 3 years ago
Excellent host, everything very clear and everything were very good.
Francisco
Good, 3 years ago
Very comfortable and easy access to elevators, pools and common areas. Good spaces and furniture.
Host Response
It was a pleasure to have you as guests and be a part of your travel experience.
Gabriel
Excellent, 3 years ago
Olalla was a super host. He explained to us in detail how the apartment works. Very professional and friendly
Host Response
Thank you so much for staying with us. It was a pleasure to welcome you. You and your family are excellent people and we are very happy that you chose us. I hope you come back soon!
Isabella
Excellent, 3 years ago
The condo was amazing. It has several pools and beach access. During the 4 days we were there, we always had a place to be. The apartment was beautiful, with all needs covered. A good place to spend a family weekend.
Host Response
We are very happy to have hosted you and that your stay was to your liking. We hope you come back soon!
Lucas
Excellent, 3 years ago
Ivan was very responsive and helpful all the way from booking trough our stay and departure. The Condo is in great shape and Bolongo is beutiful and well set up.
Host Response
Thank you very much for your comments, Lucas. You're a great family. We're glad you liked the apartment.
Ale
Excellent, 3 years ago
The apartment is super nice, super comfortable. The beach club is super cool, it has a great beach and the bar and restaurant service is very good, delicious food and drinks. The service from Iván, the host, was excellent. He was attentive the whole time and was very friendly. He welcomed us with a bottle of wine and some beers. We loved everything, we'll definitely be back.
Host Response
Thank you very much Ale, it was an honor for us to receive you, it is a pleasure to know that you loved your stay! I hope to see you soon.
Amanda
Excellent, 3 years ago
The apartment is super nice, just like the photos and description. The complex is suuuper good. The pools and common areas are super spacious, modern, and clean. We enjoyed it very much! The host's communication and friendliness were excellent. We'll be back for sure!
Host Response
Thank you very much, Amanda. It was a pleasure to welcome you and have the honor of having you as our guest.
Armando
Excellent, 3 years ago
Excellent facilities, equipment, and furniture. Clean, new facilities, and great service.
Georgina
Excellent, 3 years ago
The stay was very pleasant, the apartment was impeccable, and our questions were answered promptly.
Marla
Excellent, 3 years ago
It was a unique experience and we are very happy!
Carlos
Excellent, 3 years ago
The apartment is super nice, clean, and has everything you need. They kindly allowed us to check out late, which is appreciated.
Memo
Excellent, 3 years ago
From the start, the service and communication with Ivan were excellent; he was there personally to welcome us on the day of check-in and show us the facilities. She welcomed us with extra amenities like a fruit platter and a bottle of wine—what a lovely touch! The apartment has everything mentioned in the description, is well equipped and in Bolongo which is a very quiet, safe complex with excellent pools and facilities to enjoy vacations in a family atmosphere. Thanks!
Host Response
Our experience with Memo was amazing. They are very friendly and easy going people. In addition, they left the apartment very clean. We hope to host you again in the future!
Adriana
Excellent, 3 years ago
We had a spectacular vacation; the apartment was beautiful, spacious, extremely comfortable, and new. It is strategically located for easy access with luggage and to the supermarket. We really liked the security of the condominium, and the fact that, even though it was high season, it didn't feel crowded. The beach was practically private, with restaurant service for snacks and drinks, which we loved. The kitchen was absolutely fully stocked. We thank Ivan for welcoming us with fruit, a bottle of wine, and ice in the refrigerator (a first-class touch). The beds are super comfortable, and with 4 bedrooms and 3 bathrooms, you really appreciate it when you have teenagers. We used the taxis recommended by the development since we flew to Puerto Vallarta, and we had no problems. We went to La Cruz de Huanacaxtle a couple of times to eat (literally 10 minutes away); it is really worth it to visit Mercado de la Cruz on Sunday and eat fish and shrimp there at the Cata del Mar restaurant—absolutely fantastic.
Host Response
It's always great hosting people like Adriana! They left everything in good condition and were very respectful of the environment. Our experience with them was very positive and we would gladly host them again.
Isabel
Excellent, 3 years ago
Everything was excellent, thank you very much!!
Host Response
Thank you very much, Isabel. We are delighted that you enjoyed the place. We look forward to welcoming you here for a future vacation!