Melissa
Reviews
Superhost45 total reviews · 3 listings · 2 locations
98% rated 5★
45 reviews
4.98
2020–2026
Cleanliness 5.0
Accuracy 5.0
Communication 5.0
Location 5.0
Check-in 4.9
Value 5.0
45 reviews
Alma
Excellent, 2 months ago
A home away from home! The view is breathtaking, beach access is just steps away, and Anima Village is only 5 minutes out. The staff was super efficient, and our wonderful host was exceptionally attentive and helpful. We loved every minute and will definitely be back!
Gloria
Excellent, 2 months ago
Loved the place It was beautiful and very peaceful. Anna the concierge and her team were so helpful with all recommendations! Take advantage of the breakfast or lunch options the food is delicious! Will love to come back soon!
Alexis
Excellent, 3 months ago
The villa was absolutely beautiful with all the same amazing amenities as the hotel has for guests. Ana the concierge was super responsive and incredibly helpful. She went above and beyond. I will definitely be coming back
Conor
Excellent, 6 months ago
This was perfect for us (family of 5). Apartment really spacious, with high end beds and linens. The pool was perfect for the kids and the swim up bar made it feel really high end. Also having access to the Auberge restaurants (10 min walk or 3 min golf cart ride) and being able to cook at home was perfect! Will definitely return! Super relaxing.
Jason
Excellent, 6 months ago
Melissa, Fernanda, and Erick were fantastic getting everything set for our vacation from arrival, groceries to anything else we needed once we had arrived. Location of the unit is perfect for pool access and also for access to the resort.
Jessica
Excellent, 6 months ago
Great place and convenient location. Everything was easy and perfect for our family of 5!
Alice
Excellent, 6 months ago
We were absolutely blown away by this villa - the pictures do not do it justice! Very spacious and clean. Huge balcony with ocean views. Our concierge, Ana, was extremely helpful and communicative. We loved all the restaurants and pools at the resort and our kids (aged 7 & 4) enjoyed all the amenities too.
Heather
Excellent, 7 months ago
We had a wonderful stay at Villa Cisne. From the moment we made our reservation, our host was in touch with us and shared great information in advance of our trip. Depending on what you're looking for, you can also schedule all kinds of different services (i.e. private chef, tours, etc.) in advance. Communication was great, and we were greeted at the house and shown around. The home itself is beautiful, very spacious, and has an unbeatable ocean view. Overall, we had a fantastic stay!
Jessie
Repeat guest
Excellent, 1 year ago
We love this condo. Second time staying here. Very clean. Peaceful and private. Great pools & friendly staff. Erick made reservations by the pool & dinners a breeze.
Jessie
Repeat guest
Excellent, 1 year ago
Melissa was quick to respond and everything was just as expected if not better. Erick was always quick to respond and helped with booking dinners and reservations at a nearby cabana at family pool. Beautiful condo, immaculately kept grounds, pool and restaurants were amazing! Downtown San Jose is 20 min away and downtown Cabo was 10-15. Great location. Can't wait to visit again soon.
Patty
Excellent, 1 year ago
Beautiful villa. Great location within Esperanza resort. My family had a terrific stay. Thank you!
Host Response
Thank you so much for your kind words! It was a pleasure hosting your family, and we’re thrilled to hear you had a wonderful stay. We hope to welcome you all back to the villa in the future!
Connie
Excellent, 2 years ago
Beautiful resort and amenities! A perfect spot for a vacation!
Jenna
Excellent, 2 years ago
Stayed at this villa for a destination wedding at the Esperanza hotel, and it was perfect! Our concierge was always extremely helpful and available for anything we needed! The villa was absolutely beautiful and we would definitely stay here again!
Daniel
Excellent, 2 years ago
Truly excellent experience all around. Would definitely do it again!
Lacy
Excellent, 2 years ago
Excellent stay, would definitely (and hope to) stay again. A bit of confusion on the pool access - believe listing has been updated to reflect guests only have access to the 2 residence pools but concierge helped us immediately. Hope to be back soon!
Rahul
Excellent, 2 years ago
Incredible location at what is likely the best resort in the world. The host is responsive and amazing. You will not regret staying here. The service is excellent.
Nikki
Excellent, 2 years ago
I stayed at the Villa for my friends wedding and it was a spectacular stay. The villa is on site at the Esperanza resort which has tons of amenities like restaurants, pools, and gorgeous overlooks of the ocean. The host was helpful along the way, friendly, and proactive. We loved the concierge service for ordering rides to get around the expansive property. The place actually looks better than the photos. Would stay again, and highly recommend!
Kathryn
Excellent, 2 years ago
We had a lovely stay at the Villa. The community was lovely and having access to a small gym was a great add for the group. Marco was extremely responsive and helpful with all our needs [from needing a doctor / IV for one of the girls who got the flu to grabbing groceries to arranging transportation]. The level of service was felt and appreciated. It was great to have a daily cleaning (which we did not get at the other Villa we rented earlier in the week). There is a little construction close to the Villa, but I didn’t impact our stay (we barely noticed it). Finally, the Villa does not have filtered water so we had to purchase ice and bottled water for the trip (you can make it work, but should just be prepared)!
Jose
Excellent, 2 years ago
excellent place to take a vacation!!
Laurie
Excellent, 2 years ago
Villa Lucero is an amazing, beautiful 3 bedroom in Esperanza. It is spacious with beautiful decor and a fabulous view from the fully furnished balcony. A short walk to 1 quiet pool, and a larger full service pool. We rented a golf cart to access events at the resort, or you can call for a golf cart transfer. The Villa was clean, beds were comfortable with luxury bedding and towels. We went for a wedding and it was wonderful to be able to stay with friends vs separate hotel rooms and have a house full of amenities. Erick our Concierge was fabulous and assisted us with airport transfers, dinner reservations, the golf cart rental, etc. We hope to return someday! Bravo, 5 stars, 5 diamonds!
Host Response
Was a pleasure hosting you. You made our jobs really easy. We’d love to host you again!
Raul
Excellent, 3 years ago
Amazing house with all the facilities to spend a super vacation!
Andres
Excellent, 3 years ago
Great place to stay at this place. Just as a comment I would like to let the transportation you hire at the house is a bit expensive and I think you can find something at a better price. They also offer to buy things that are missing in the house (excellent service) we just didn't think they changed it to dollars, I don't know how much they charged the conversion. Also, if I'm Mexican, I don't understand why I have to pay in dollars. Outside of these two points, everything excellent. Highly recommended, luxury service. Marco and the cleaning girls are very friendly and helpful.
Host Response
Hola Andres, Para nosotros es muy importante tu opinion. Gracias a tu retroalemintacion, tomaremos cartas en el asunto con la cuenta en pesos Mexicanos a nuestros clietnes nacionales. Respecto a los costos de transportacion, la empresa que nos ofrece los servicios tienen estipulados sus precios y por tratarse de transportacion privada premium. Sin embargo, con gusto la proxima vez que nos visites, te ayudremos a buscar otro medio de transporte a precio mas accesible. Una vez mas gracias por tu visita y comentarios. Esperamos verte pronto!
Brody
Excellent, 3 years ago
Villa Cisne was an amazing location and beautiful home. We loved Mellisa, Marco, and Ana helping to plan and organize our airport transfers and a private chef. The views are incredible and perfect starting point between Cabo and San Jose Del Cabo.
Diego
Excellent, 3 years ago
The house is great. The Service from all in the house was amazing and they were willing to help at all times One of the best places we've stayed at in the Cabos. I highly recommend it.
Rubee
Excellent, 3 years ago
This was the most incredible Airbnb I have ever stayed in. Not only was it stunning beyond belief but it also came with so many additions such as a concierge for totally free. I cannot recommend this place enough. Everyone was so kind and accommodating. We will definitely be back!
Sonia
Excellent, 3 years ago
Villa cisne was better than we thought! Marco and Ana helped us with everything and were always attentive to us! The house is beautiful!! Thank you for everything
Greg
Excellent, 3 years ago
We had an amazing stay at Villa Cisne! The house is gorgeous. Beautifully decorated and well equipped and maintained. World class view. The staff was incredible and arranged everything that we needed. I can’t say enough nice things. It was a perfect getaway for our family of 5.
Greg
Excellent, 3 years ago
We had a great time as a family of 5 during our stay in Cabo. Villa Las Estrellas was big enough for our family of 5 and we had all the amenities that a family would need. The location and tranquility of the Villa was a perfect vacation spot with plenty of activities for both adults and kids. I am confident it would be very difficult to find a nicer vacation spot then Villa Las Estrellas and the Esperanza resort. The staff was unbelievable and our host, Erick was professional and very attentive to our needs and he was in constant communication with us during our week stay. Erick made the trip memorable for he took care of reservations and special requests that we had both during and prior to our stay at Villa Las Estrellas. No doubt we will be back for this was definitely a vacation that my family will remember for years to come. Great service, unbelievable spot with an abundant of activities for both kids and adults and counting down the days until our return.
Laurie
Excellent, 3 years ago
Beautiful setting and home, thank you
Greg
Good, 3 years ago
Great views and a very nice villa.
Joe
Repeat guest
Excellent, 3 years ago
Another great trip to Cabo, thanks to your wonderful staff and a great view of the Sea of Cortez!! As usual, I can’t wait to get back !
Host Response
It was a double-thumbs-up experience to host you!
Kristen
Excellent, 3 years ago
Beautiful, spacious three bedroom villa! Easily accommodated our family of six. Great amenities (i.e., pools, spa, bars, gym, tennis courts, etc.) Easy access to San Jose, Cabo San Lucas. We will certainly come again. GRACIAS! 😎
Host Response
Thanks a bunch for your good review. I’m super glad everything was to your liking.
Eric
Excellent, 3 years ago
Overall we were very happy with this condo in Esperanza. Location is great especially with little kids. Highly recommend. We were 2 families with a nanny and 2 kids around 2.
Host Response
Hey there, thanks for your wonderful review! It was a pleasure to host you. You’re welcome back anytime.
Micah
Excellent, 3 years ago
Beautiful home and location. All amenities that you would need for your stay is included. We had a wonderful time and loved our home for the week.
Joe
Repeat guest
Excellent, 3 years ago
Great trip !
Nina
Excellent, 3 years ago
Great place with lots of space! Each room has plenty of privacy, nice beds, and best of all, wonderful views. A couple small fixes while we were there but they were quick to respond and address. Eric was also incredibly communicative and always quick to help. Definitely recommend!
David
Excellent, 3 years ago
This house is every thing as advertised and more. The service was excellent and Marco our on site host took care of all our concierge needs.
Dennis
Excellent, 4 years ago
What an amazing and incredible home this was !! So happy I decided to choose this home to celebrate my 30th bday! It was above and beyond what I expected! The whole process of booking was easy and great communication. All of the host and people involved with taking care of me were great. Quick replies, Marco was great with getting any services arranged for us very quickly. I seen previous reviews of complaints about the construction going on next door and being loud, but honestly with the AC running and the sound of the waves 🌊 you weren’t able to be bothered by any noise. The views all around were amazing 🤩! I will definitely be coming back and staying here! Thanks for everything Melissa and the whole team for making this a memorable experience!
Host Response
Dennis, Thank you for joining us. We are happy that you had a great time in Villa Cisne. We are looking forward to your next visit. Melissa
Jen
Excellent, 4 years ago
Loved this place. Perfect family getaway!!! Concierge Erick and Ana were just fabulous. They did everything to make our vacation seamless. I can’t say enough good things. The home was gorgeous and spacious with a stunning view. Perfect for our family !!
Host Response
Hola Jen, Thank you for choosing us. I hope we can host you and your lovely family many more times soon. Cheers from sunny Cabo! Best, Ana Garcia
Yvette
Excellent, 4 years ago
Loved the space and the service was amazing!
Karen
Excellent, 4 years ago
What a great spot! Family vacation and we had plenty of room and wonderful service. Thank you for hosting us!
Nick
Excellent, 4 years ago
Terrific stay! The Villa is much larger and nicer than we expected. We ate at the poolside restaurant twice, ordered drinks to our chairs, zipped around everywhere in the golf cart we rented (highly recommend), and made lots of use of the games room (ping pong, foosball, etc). We also ate at the Palapa restaurant in the resort and LOVED their Mexican themed buffet style night (every Wednesday I think). All in all a perfect getaway - highly recommend!!
Azim
Excellent, 4 years ago
Beautiful house; concierge & communication were awesome; daily housekeeping immaculate; location and safety all excellent. Perfect place in Cabo!
Sharda
Excellent, 4 years ago
Beautiful home in a great resort. The service and amenities were all superb and our family of 7 enjoyed a very comfortable and pampered stay.
Host Response
Hello Sharda, Thank you so much for joining us. We are delighted to have guests like you. We are looking forward to your soon return. Best, Ana Garcia
Dakota
Excellent, 6 years ago
Absolutely amazing.. Marco was the best! Made everything perfect!