Melissa

Reviews

Superhost

45 total reviews · 3 listings · 2 locations

98% rated 5★

45 reviews

4.98

2020–2026

Cleanliness 5.0

Accuracy 5.0

Communication 5.0

Location 5.0

Check-in 4.9

Value 5.0

45 reviews

Villa Cisne

Alma

Excellent, 2 months ago

A home away from home! The view is breathtaking, beach access is just steps away, and Anima Village is only 5 minutes out. The staff was super efficient, and our wonderful host was exceptionally attentive and helpful. We loved every minute and will definitely be back!

We had a wonderful stay at Villa Cisne. From the moment we made our reservation, our host was in touch with us and shared great information in advance of our trip. Depending on what you're looking for, you can also schedule all kinds of different services (i.e. private chef, tours, etc.) in advance. Communication was great, and we were greeted at the house and shown around. The home itself is beautiful, very spacious, and has an unbeatable ocean view. Overall, we had a fantastic stay!

Villa Lucero

Jessie

Repeat guest

Excellent, 1 year ago

We love this condo. Second time staying here. Very clean. Peaceful and private. Great pools & friendly staff. Erick made reservations by the pool & dinners a breeze.

Villa Lucero

Jessie

Repeat guest

Excellent, 1 year ago

Melissa was quick to respond and everything was just as expected if not better. Erick was always quick to respond and helped with booking dinners and reservations at a nearby cabana at family pool. Beautiful condo, immaculately kept grounds, pool and restaurants were amazing! Downtown San Jose is 20 min away and downtown Cabo was 10-15. Great location. Can't wait to visit again soon.

Beautiful villa. Great location within Esperanza resort. My family had a terrific stay. Thank you!

Host Response

Thank you so much for your kind words! It was a pleasure hosting your family, and we’re thrilled to hear you had a wonderful stay. We hope to welcome you all back to the villa in the future!

I stayed at the Villa for my friends wedding and it was a spectacular stay. The villa is on site at the Esperanza resort which has tons of amenities like restaurants, pools, and gorgeous overlooks of the ocean. The host was helpful along the way, friendly, and proactive. We loved the concierge service for ordering rides to get around the expansive property. The place actually looks better than the photos. Would stay again, and highly recommend!

We had a lovely stay at the Villa. The community was lovely and having access to a small gym was a great add for the group. Marco was extremely responsive and helpful with all our needs [from needing a doctor / IV for one of the girls who got the flu to grabbing groceries to arranging transportation]. The level of service was felt and appreciated. It was great to have a daily cleaning (which we did not get at the other Villa we rented earlier in the week). There is a little construction close to the Villa, but I didn’t impact our stay (we barely noticed it). Finally, the Villa does not have filtered water so we had to purchase ice and bottled water for the trip (you can make it work, but should just be prepared)!

excellent place to take a vacation!!

Villa Lucero is an amazing, beautiful 3 bedroom in Esperanza. It is spacious with beautiful decor and a fabulous view from the fully furnished balcony. A short walk to 1 quiet pool, and a larger full service pool. We rented a golf cart to access events at the resort, or you can call for a golf cart transfer. The Villa was clean, beds were comfortable with luxury bedding and towels. We went for a wedding and it was wonderful to be able to stay with friends vs separate hotel rooms and have a house full of amenities. Erick our Concierge was fabulous and assisted us with airport transfers, dinner reservations, the golf cart rental, etc. We hope to return someday! Bravo, 5 stars, 5 diamonds!

Host Response

Was a pleasure hosting you. You made our jobs really easy. We’d love to host you again!

Great place to stay at this place. Just as a comment I would like to let the transportation you hire at the house is a bit expensive and I think you can find something at a better price. They also offer to buy things that are missing in the house (excellent service) we just didn't think they changed it to dollars, I don't know how much they charged the conversion. Also, if I'm Mexican, I don't understand why I have to pay in dollars. Outside of these two points, everything excellent. Highly recommended, luxury service. Marco and the cleaning girls are very friendly and helpful.

Host Response

Hola Andres, Para nosotros es muy importante tu opinion. Gracias a tu retroalemintacion, tomaremos cartas en el asunto con la cuenta en pesos Mexicanos a nuestros clietnes nacionales. Respecto a los costos de transportacion, la empresa que nos ofrece los servicios tienen estipulados sus precios y por tratarse de transportacion privada premium. Sin embargo, con gusto la proxima vez que nos visites, te ayudremos a buscar otro medio de transporte a precio mas accesible. Una vez mas gracias por tu visita y comentarios. Esperamos verte pronto!

Villa las Estrellas

Greg

Excellent, 3 years ago

We had a great time as a family of 5 during our stay in Cabo. Villa Las Estrellas was big enough for our family of 5 and we had all the amenities that a family would need. The location and tranquility of the Villa was a perfect vacation spot with plenty of activities for both adults and kids. I am confident it would be very difficult to find a nicer vacation spot then Villa Las Estrellas and the Esperanza resort. The staff was unbelievable and our host, Erick was professional and very attentive to our needs and he was in constant communication with us during our week stay. Erick made the trip memorable for he took care of reservations and special requests that we had both during and prior to our stay at Villa Las Estrellas. No doubt we will be back for this was definitely a vacation that my family will remember for years to come. Great service, unbelievable spot with an abundant of activities for both kids and adults and counting down the days until our return.

Villa Cisne

Laurie

Excellent, 3 years ago

Beautiful setting and home, thank you

Villa las Estrellas

Greg

Good, 3 years ago

Great views and a very nice villa.

Villa las Estrellas

Joe

Repeat guest

Excellent, 3 years ago

Great trip !

What an amazing and incredible home this was !! So happy I decided to choose this home to celebrate my 30th bday! It was above and beyond what I expected! The whole process of booking was easy and great communication. All of the host and people involved with taking care of me were great. Quick replies, Marco was great with getting any services arranged for us very quickly. I seen previous reviews of complaints about the construction going on next door and being loud, but honestly with the AC running and the sound of the waves 🌊 you weren’t able to be bothered by any noise. The views all around were amazing 🤩! I will definitely be coming back and staying here! Thanks for everything Melissa and the whole team for making this a memorable experience!

Host Response

Dennis, Thank you for joining us. We are happy that you had a great time in Villa Cisne. We are looking forward to your next visit. Melissa

Terrific stay! The Villa is much larger and nicer than we expected. We ate at the poolside restaurant twice, ordered drinks to our chairs, zipped around everywhere in the golf cart we rented (highly recommend), and made lots of use of the games room (ping pong, foosball, etc). We also ate at the Palapa restaurant in the resort and LOVED their Mexican themed buffet style night (every Wednesday I think). All in all a perfect getaway - highly recommend!!

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