Valeria

Reviews

Superhost

80 total reviews

88% rated 5★

80 reviews

4.86

2017–2026

80 reviews

5BR Cottage in Jiutepec

Luis Alberto

Excellent, 1 month ago

We were incredibly happy!! We rested, read, and walked. We really enjoyed a beautiful, magical garden and the fantastic pool. It's a UNIQUE place for families. The house is beautiful, with a lot of attention to detail, in incredible condition and with spaces that allow for reading and reflection as well as spending time with family and friends. We feel very fortunate to have found a place like this.

The property is huge, we really enjoyed the gardens and pool area. If you like rustic style, classic Mexican homes you will absolutely love this one. It already looks beautiful in photos but it is way better in person. Four out of the five rooms are really spacious with terraces, great decoration and comfortable spaces. The fifth room (the one by the pool) is perfect but the other four make it seem like less privileged because they are just so amazing. The included bathroom amenities (towels, pool towels, shampoo, conditioner, body wash) are a really nice extra. The host and her team are super nice, useful and always willing to help. The neighborhood has lots of great restaurants and cafes within walking distance and Tepoztlan city center is just a 30 minute walk or 10 minute drive. Being the last house in the street makes you feel really safe while also having ample space for parking as many cars as needed. Would definitely recommend.

Valeria is charming, from the beginning she answered me with kindness, we found the house in good condition, clean, there was a detail and she solved it at the time. The house is very spacious, we were in it for a short time, but I recommend it, the terrace is wonderful, the garden is very spacious, a large pool and America and the girl who helps her are very attentive, helpful and good cooks... Very nice view of Tepozteco. Thank you

The place is amazing for a comfortable, quiet and private weekend, it is very large so you have no problem accommodating 14 people and it has an amazing and super well-kept garden. I highly recommend it for large groups, far enough from the center to spend a weekend away from it all, but a short drive to have everything accessible. I also recommend the cook and maid service, they are super friendly, helpful and attentive.

Our stay at the house was simply sensational. I went with friends and from the first moment we felt very comfortable: the house is great, with spacious areas, well-equipped and very tastefully decorated. Everything is designed to spend a few days relaxing and enjoying. We especially want to highlight the attention of America, who is in charge of the service in the house. She was always kind, attentive and very willing to help us with anything we needed. His treatment made the experience even more enjoyable. During our stay there was a small problem with the electricity due to torrential storms, but it was something completely unrelated to the accommodation and, other than that, everything worked out great. I would definitely recommend this house and we would be happy to return. Thank you for everything!

We had an amazing stay at this beautiful house in Tepotzlan. The main house has 3 large bedrooms upstairs and the 4th that doubles as a library is just outside off the patio. The 5th bedroom is in the pool house and is the only one with double beds. We loved that each bedroom had its own ensuite making it convenient for our large group. A staff member met us at checkin to show us how to use the key and lock which was very helpful! We would highly recommend staying here!

The house is very large, with spaces perfectly designed to coexist and rest, the pool was always at a good temperature, the wifi on the ground floor with very good reach, actually everything was very good and we enjoyed our stay, only a point to consider, maintenance activities are carried out in the garden between 8am and 3pm, of our 4 days of stay this touched us 2 days, which depending on their plans can become annoying, outside of that all excellent theme.

Valeria is a super host. She was always on the lookout and reached out quickly to respond to all of our requests. His house was spotless and had very good details on the high level of hospitality, such as soaps, shampoos, clean towels, and cleaning and cooking service. Even though there were inconveniences related to arrival because the municipality was repairing the main street for access to the house, Valeria helped us find temporary free parking at the hotel next door. Her house is highly recommended for large group stays.

The house does not say outside what is inside. The rooms are very spacious and comfortable. The garden is very spacious and spectacular. The pool warms up very well. The attention of the cook and cleaning clerk was excellent. Everything was very clean and well maintained. The wi-fi worked very well on the ground floor, however the signal was very weak in the rooms. With a lot of privacy and tranquility, but close to the center of the village and various options of restaurants. Widely recommended!

Valeria’s place is a gem! The garden is lush and huge! The pool is big and warm! The rooms in the main house are really beautiful with perfect bathrooms. The helpers in the house were incredible proactive with the cooking! Loved balerías flexibility. We could check in early morning and could stay later than check out time to enjoy the festivities in the village. It’s the ideal place for a break with a group of friends and kids! Thanks for hosting us!

The photographs do not do justice to the beauty of the property, it was the perfect place for our family!...The spaciousness of the place, the beautiful garden and the pool are perfect for spending the days and relaxing. America catered to us, providing food service, deyunos, snacks and I assist us in a grilled beef, excellent, highly recommended. Always attentive to what we needed. Valeria, our host, always responded and gave us clear instructions to arrive, also during the stay, always attentive and responsive. Thank you for an unforgettable vacation, Jose Antonio Cabo San Lucas, BCS

5BR Cottage in Jiutepec

Carlos

Excellent, 2 years ago

The house is very nice, much better than the photos. It is very clean and tidy, it has everything you need. Valeria's attention was very good and America's service is very good.

We loved the place! Very cozy the hacienda, the rooms well although only one has air conditioning. Communication with Valeria was very good! They supported us very quickly and resolved the doubts and issues we had very efficiently. Highly recommended stay, we would definitely come back. The spaces are very large and very good garden!

Host Response

Raul and his group were very good guests. We always had good communication and they took care of the house. I recommend them a lot.

5BR Cottage in Jiutepec

Carlos

Excellent, 2 years ago

The house is incredible, it is very nice, the bedrooms are very spacious and comfortable and Valeria was always attentive to everything we needed. Definitely highly recommended for large groups.

Simply PERFECT. One of my best Airbnb experiences ever. The house is amazing. The photos don't give the place any justice. The house is beautiful, the gardens are huge, and the pool is wonderful. Flawless and huge rooms. Thousands of thoughtful touches throughout the house. Dining areas inside, outside, near the kitchen, far away—whatever we wanted. Close enough to downtown Tepoztlán to walk/jog (about 2 km) but also far enough away to enjoy privacy and peace. Valeria is one of the best hosts I have ever had. Excellent communication, always ready to help. Finally, América, the person who works at the house, was exceptionally helpful. From cooking delicious meals to helping with groceries and doing the cleaning. It was a weekend that exceeded my expectations and those of my guests. Thank you very much for everything!

The house is beautiful, impeccable rooms, beautiful garden and the luxury pool!!! My family and pets had an amazing time… I would just have these comments: 1. On the day of departure, the cleaning lady started changing the sheets before 3:00 pm (check-out time limit), this may be inconvenient for some people. 2. The bathroom sewer in the library room was clogged. 3. The Apple TV in the living room TV did not have a battery, we wanted to watch a movie before sleeping. 4. It is an alacranes area, the house was fumigated before our arrival... however for some people who are afraid of these specimens could be a problem. I think you can improve my feedback without a problem, thank you.

5BR Cottage in Jiutepec

Gerardo

Excellent, 2 years ago

Great place!

The house is great. Stylish, a lot of space, incredible backyard, and you feel home very quickly (if you are a sufficient amount of people, a big family for instance). However the communication prior to arrival and upon arrival was a very bad experience. In fact the worst I ever had on Airbnb, that's why I want to describe it a little so that people are prepared. Answers were never impolite or unappropriate, but just the strict minimum, very cold, never kind, sometimes very slow answers, in general, very unwelcoming. I may have had a few special requests but at the end, even if it was accepted, why being so cold on the answers? Good to know: The address given in the listing is the wrong one; it took us about half an hour in the dark to find the house. Yes we arrived late, but still, it's always nice to feel welcome and not just abandoned to our fate, especially when the house is located in small streets like you can find them in Tepoztlan (I was pointed out afterwards there was indications in the listing but still they were very limited). One other thing I'll mention is again with the lack of welcoming, we had a hard time finding all the rooms in the house on arrival, again, it would have been nice to get at least an indication on where all the rooms are (two of them are accessible only by going to the backyard, and the backyard is huge). And again, once you know it, it's all great, but it's nice to know it when you arrive. So in general, this is too bad because with a proper welcoming this place could really be a complete amazing experience.

The house is neglected and needs attention. The garden and pool are phenomenal. We had problems with the waiter who let us down on several occasions, disappearing for almost a full day and then wanted to charge us for his services when it was not what we had agreed with Natalia. We had a problem with the fireplace. When we turned it on, we realized that there was a honeycomb inside the fireplace and the house filled with bees. The living room furniture is neglected and there were two bathrooms out of service. The house is very nice and has a lot of potential, Natalia was always attentive to us, but we felt that more care is needed to be ready to rent regularly on Airbnb for that price.

5BR Cottage in Jiutepec

Ricardo

Excellent, 8 years ago

The house is spectacular!! The facilities impeccable! We had everything we needed! Both Natalia and the staff who were in the house were attentive to us all the time and whenever we needed something or had questions about something helped us quickly. Highly recommended! The house was amazing! All the facilities were impeccable! We didn't need anything else! Both Natalia and the staff helped us in everything we needed as soon as we asked for it! Very recommendable place to visit!

5BR Cottage in Jiutepec

Pablo

Excellent, 8 years ago

The house is amazing and the service is excellent. Highly recommended!

5BR Cottage in Jiutepec

Mariana

Excellent, 9 years ago

Very nice house and excellent service!

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