Olga

Reviews

Superhost

53 total reviews

94% rated 5★

53 reviews

4.92

2021–2024

53 reviews

2BR Condo in Playa del Carmen

Jason

Excellent, 2 years ago

Thank you for the stay. Great place! I plan to return again soon.

Pristine clean 2BR /2 Bathrooms unit on first floor of IPANA condo. PROS - easy check-in, good communication with host (Olga replies within 1-2h and is resourceful), great secure building complex with 4 rooftop pools including 2 heated, a gym, a rooftop bar with nice views, 2 elevators, free indoor parking, fantastic location few minutes walk to restaurants, grocery store, beach, 5th ave, etc. Unit consistent with pictures and good size for our party of four, included 4 beach towels, 4 plates, one jug of drinking water, equipped with A/C, one TV, good WIFI, a combo washer-dryer. CONS - unit is on the first floor with limited natural light, beddings could be improved (polyester sheets, only one pillow per person, not a deal breaker but an easy fix mentioned to host), kitchen equipment is minimalist but ok is you dine out most of the time. Again, location is unbeatable.

Great value. Very clean, spacious, comfortable, exceptional pools, pleasant shower with good pressure, kind reception staff and ready to be of service. We should have stayed here for the 2 weeks!!!!

Excellent choice. It has a 7-Eleven and a Chedraui super close by. Restaurants of all kinds just minutes walk away (inexpensive or stylish/expensive). The sea and fifth are no more than a 5 and 10 minute walk. They have surveillance and the staff are friendly and can help get taxis and more amenities. As a Mexican, it was excellent and the price is well worth it. Olga answers any questions very quickly. After grabbing the trucks from the airport to Playa, the taxi to the condos is very cheap. Taxis to other places are also cheap and the staff can help you schedule them, even for the airport. If you like to ride a bike, there are two very close stations to rent. The apartment has everything for your stay, from mini splits to coffee maker and plenty of towels (shower and pool/beach).

Let me start by saying we did thoroughly enjoy our stay! I'd say it's closer to 4.5 stars but that wasn't an option :( so +: location is great. 10 min to the beach, less to where all the tourist shops & restaurants are. there's necessities nearby & 7/11 right below the condo. Olga was super amazing & let us check in a few hours early, we didn't need it bc our flight was delayed but moving things to make it happen was super accommodating. the beds were comfy & both my husband & kids felt just as at home from the start. the gym & pool were perfect for our needs. front desk staff were also always willing to help in any way they could. ONLY reason I knocked it down, & it may just be our vaca luck based on other reviews, was the overnight noise in the hall. no fault to Olga at all & I didn't notice it every night, but a few nights during our one week stay there would be commotion. if you sleep light like us & have the same bad luck (lol) you may notice it. everything else was great though

We loved this condo! We love the rooftop! Excellent location, one block from the fifth and two from the beach, in the entrance there is a seven eleven, in addition to the return and above the same block a super Chedraui and good restaurants in the surroundings. The staff at the condominium is very friendly, on the rooftop there is a bar that offers food and drinks. The apartment is exactly as shown in the photos; it has everything you need, very clean and comfortable. They have 4 chairs, towels, and a sun shade for the beach. Well-equipped kitchen, dishes, pots, coffee maker, toaster. They also give you the essentials: water jugs, dish soap, towel paper, bags, bags, salt, spray oil. Bathrooms with necessary: shampoo, soap, enough toilet paper. We will definitely be back!!

The condo is in a great location and the building is nice. We loved the location and the rooftop. The host is nice and responsive. This place is good for a short term stay. I stayed for a week with my family and it didn’t have everything we needed. On the other hand, the condo is not cleaned well. The walls are dirty, hair found in places, furniture and pillows weren’t clean and smelled bad. I’m not sure if dogs are allowed here but it smelled like pets. Decor is lacking and there was only one tv in the living room. No good cooking ware was available. The host did allow me to buy a pan and reimburse. No hand soap, wash cloths. Only one toilet was functional during my stay. Host did send someone to fix but sadly we still had issues with it afterwards. It’s not a bad unit but can use some improvement. We loved the building so much we moved to a different unit afterwards.

Host Response

I’m sorry you had this feeling but you did have one cleaning included that you did not use, it’s weird that if you found our place dirty, you didn’t use the cleaning. We paint the walls every two months, they get marks from guest’s suitcases, it’s something that is out of our hands. As for the kitchen supplies, notice that it’s an Airbnb unit, we have all necessary supplies according to Airbnb standards. I feel like you got upset with me because I went to 5 stores and didn’t find the pan that you asked for. It’s a small town, all special supplies needs to be ordered online. Before you checked in I asked you if you had any special requests, when we have enough time, we always provide what our guests need.

Very comfortable condo for my family of five. The chase couch in living room converts into large size bed. several roof top pools on roof with great view and full bar. Also nice gym. Olga is very responsive and great host. location is great because it's a couple blocks from 5th street but far enough away that it's quiet at night when you want to get some sleep. Would definitely stay here again. The underground parking spot is super nice if you have or rent a car. Also there is an international grocery store less than a block away with everything you need plus they have great cooked food (Paella, pizza, sushi, etc) that's fresh and tasty. Also have bakery with fresh pastries daily.

2BR Condo in Playa del Carmen

Gustavo

Excellent, 3 years ago

The apartment was impeccable,I like the area,the gym ,the pools ,but above all the excellent location it had . It is a few meters from the 5th avenue and there is a supermarket less than a 5 minute walk away,that makes things easier. The apartment is practically new, I would definitely stay there again. I would highly recommend it 👌

Olga’s place was amazing! She was prompt with any questions we had or recommendations. The place was perfect & matched all her photos online. & I loved access to all the pools. Plus you can order drinks & snacks too !! The front desk was also a ton of help !! Very much appreciated esp for me & 2 young children 💕💕 I highly recommend Olga’s place to anyone. She goes above & beyond & she’s also very sweet. Much love !! Austin Texas

I've been coming to Playa Del Carmen at least once a year for the last 5 years and this was my favorite place that I've stayed. Great amenities(rooftop pool, hot tub, and gym) and an excellent location. You are minutes away from 5th ave and all the main fun, and beaches. Restaurants are also right there. The parking garage was great along with the security and staff. I will try to stay here every time i visit from now on. Oh, its not a deal breaker, but a tv in the rooms be awesome lol.

Host Response

Thank you for sharing your experience 🫶🏻

The apartment is one block from 5 avenue, it is beautiful, comfortable, clean and extremely complete. It had all the bathroom amenities, new bedding and the kitchen is complete, including salt, olive oil, spices, cleaning products, in short, everything necessary for the guest to feel at home. Like the apartment, the condominium is very new, with several pools and a very complete gym, all in the rooftop. Olga was the best host, always answering all questions very quickly. In short: It's hard to imagine a better place to stay in Playa del Carmen.

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