Jerónimo

Reviews

302 total reviews

74% rated 5★

302 reviews

4.65

2014–2026

Cleanliness 4.6

Accuracy 4.8

Communication 4.9

Location 4.8

Check-in 4.9

Value 4.6

302 reviews

5BR Home in Acapulco

Emily Itzel

Not good, 2 weeks ago

I don't think it was worth the price. One bed was broken, we had to take the mattress off because it was impossible to sleep, the doors had to be closed all the time because anyone could enter, and the green area was totally neglected. The pool was dirty

The house in general is very nice, pleasant, quiet, the view is beautiful and communication with Ana Lilia was very clear, precise and accessible. Jerónimo is very attentive to everything. Close to everything (by car). The nearest is an Oxxo, but you have to walk a bit. It was definitely excellent value for the money. The only thing I would have asked for, if possible, is that the dishes for making our food were small for the number of people there. A saucepan would have been great instead of the pans 😅 🫣

Host Response

Thank you for your feedback. We'll keep it in mind!

5BR Home in Acapulco

Elizabeth

Repeat guest

Excellent, 2 months ago

Very nice house

5BR Home in Acapulco

Jesus

Excellent, 4 months ago

Good for a large group

House in a pretty good location, clear check-in instructions, and the house was clean. Although the house needs a bit of maintenance. Comments to improve, very dirty pool. I stayed for four days where during the first two days the pool could not be used since it was dirty and then they put chemicals in it to clean it. They offered me an extra night for the inconvenience, but because they took so long to reply, I told them no, that it had been taken. From there on out everything was fine, great location.

5BR Home in Acapulco

Edgar

Excellent, 1 year ago

An excellent place to rest, it fulfills what it describes and is a quiet area.

5BR Home in Acapulco

Fernando

Excellent, 1 year ago

An excellent place to rest, everything is just like the photos. I would definitely come back.

May I have bad luck but then the house alone uses it to sleep, but on the first day I saw an alacran on the second day a little bit in a room and then the dirty pool from the first day I arrived. The house lacks a lot of corrective maintenance.

Host Response

Hola Enrique, lamento que hayas tenido esa experiencia. La casa se fumiga regularmente y se tienen controles para roedores, sin embargo por tratarse de una zona tropical es muy difícil tener 100 % de control. De cualquier forma estamos trabajando con el proveedor de control de plagas para prevenir esto lo más posible. Siento mucho lo que pasó por lo cual enviamos el servicio adicional contra plagas durante tu estancia. Siempre buscamos mejorar la experiencia.

It is a fairly spacious house with some natural wear and tear due to the time. The pool was amazing, my children enjoyed it a lot. The only recommendation would be to put a TV in the living room, it's always appreciated. And a little more lighting in the patio area. I would definitely come back with my family. Jerónimo and Jenni, who was the person who gave us the house, were always attentive and were quite flexible with the arrival and departure times.

5BR Home in Acapulco

Fernando

Excellent, 1 year ago

Everything is very good, I recommend it 100% I'd stay again without any topic

I recommend it, everything was wonderful, it looks better than the photos until the house is very spacious. We had a small problem with the pool on the day we arrived we could get in because it was still with the product they use to clean it, but the people who received us were super friendly apologized, and went to check it out the next day super early without bothering us. The 2 people who received us Jenny and Lui. very very friendly. Very clean rooms, as well as bathrooms, The living room bathroom was sometimes not filled with water, but you had no problem. The kitchen with utensils perfect for the room. We loved the pool half of it is short and the other deep. Perfect for everyone. It's a little bit of light from the viewpoint, but it's not an impediment Thank you so much for the stay and if I would come back.

I didn't like at all that I had to move to another location for the keys and return to leave them on the side of the beach, it needs cleaning on the pool, it only had too much chlorine and maintenance on the whole house the toilets didn't work very well, the house is well located only for attention if it was not the best

Host Response

Hola Norma, lamento que no te haya gustado trasladarte por las llaves, en la publicación dice claramente que por temas de transporte es necesario recoger las llaves cerca de la casa, si su llegada es posterior a las 8 p.m. Acordaron llegar a una hora lo cual no hicieron. Pido que lean todas las condiciones antes de hacer una reservación.

5BR Home in Acapulco

Diana

Good, 3 years ago

Jeronimo’s house was good my family and I had a great time in this house and the pool, but the best part is the nice view! Waking up looking at that view was great!

5BR Home in Acapulco

Fernando

Excellent, 3 years ago

Amazing place and amazing service!

Host Response

Muchas gracias Fernando, espero la hayan pasado muy bien .

Excellent service, a very nice house, a super well-equipped, spacious kitchen, a clean and comfortable pool, parking with very good space, this place has everything you need to spend a vacation at home, Jerónimo was attentive to us at all times, from our arrival to our departure, he always worried and solved the details that occurred during the stay, so I highly recommend this place. Mrs. Jenny and Mr. Lauro are still very friendly and helpful. We would definitely return to this place.

5BR Home in Acapulco

Araceli

Good, 4 years ago

it felt very comfortable, a lot of space in the facilities, it is a very central area to known beaches. the only drawback is that some furniture is already very neglected or old for example some beds get to grind a lot

5BR Home in Acapulco

Carlos

Excellent, 4 years ago

Recommended! The pool is excellent! And it has very spacious rooms

The intalations are very good, the layout of the rooms as well as the location of the place was the best. However, the cleanliness of the pool as well as the communication with people commissioned very badly. From the first very dirty day the pool, after 2 days they went to clean it which I had to call several times without getting an answer.... finally they came to clean and after 15 minutes they finished (it looked the same) they said that in a few hours it was going to clarify which was not true. Hard. We were only able to enjoy the pool on the first day as afterwards the state of the water worsens.

Hi, I give 3.5 stars as there is a lot of maintenance to the house and pool, there is no service and it is charged, it is far to walk to the shop and the coast more, without instead if you have a nice view to the bay, very good screen, internet, hot water, cooking utensils, nice dining room, kitchen more or less but there is always gas. In general, if you go to not leave you are going to look at many more details of the same. The best thing is its location even though not close to the coast as to walk, you would go down but who knows up. If we had a good time because it is obvious Acapulco is not the house, it will enjoy the beaches more than anything. Regards

Host Response

Hola Sergio, lamento que tu experiencia no haya sido lo que esperabas. Voy a hacer un esfuerzo para mejorar los temas que mencionas de mantenimiento. En cuanto el servicio que mencionas, nosotros no cobramos ningún servicio adicional y tal como está mencionado en la publicación, la limpieza de la casa está incluida solo una vez por cada 3 noches de estancia. Si te refieres al servicio que se cobra por Airbnb, eso es la comisión del uso de la plataforma.

5BR Home in Acapulco

Elizabeth

Repeat guest

Excellent, 4 years ago

Excellent host, beautiful house and great location!!

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