Josefina

Reviews

Superhost

83 total reviews

94% rated 5★

83 reviews

4.94

2019–2026

83 reviews

10BR Villa in Cuernavaca

Pao

Excellent, 1 month ago

The house is absolutely gorgeous! The staff is amazing! Josefina did an excellent job helping us planning our daughter’s Quinceañera!!! She was aware of every aspect and detail, and gave us the best advices for the services we requested that weekend. Recommended a hundred percent!👏🏽🙌🏾

Josefina is an excellent person. The house is very nice and very clean. The people who help you, like Don Faustino and Reina, are very helpful. And Josefina, who is always attentive and lovely, makes you feel like family. I highly recommend this place ❤️

Our experience was excellent from start to finish. The house exceeded our expectations: spacious, impeccable, comfortable and perfectly equipped to accommodate our group of 20 people. We all really enjoyed the facilities and felt right at home throughout the stay. Josefina was an exceptional host, always attentive, kind, and available for any questions or needs. Her hospitality made everything much easier and more enjoyable. We definitely recommend this property to those looking for a comfortable place for large groups. We are very grateful to Josefina for all her hospitality and hope we have the opportunity to return in the future. A 10/10 experience! ⭐⭐⭐⭐⭐

The stay was very pleasant, however there were some expenses that were not necessary after the cost of the rent :(

Host Response

It was very nice to have them as guests. We would definitely love to welcome you again. The costs for the extra services are broken down in the description of the house. Thank you very much :)

We chose this house because my daughter wanted to get married in Cuernavaca so that the whole family by both parties would stay there. Since we started contacting Josefina she was an angel. Then we found out we could do the wedding there. Everything was perfect, taking into account that we coordinated while we were outside of Mexico. Josefina was always on the lookout for every detail of the wedding from the ceremony until the wedding ended with a super team of people working with her and she stayed all the way to make sure everything went out perfect. We highly recommend Reyna the cook who is delicious to eat and consented to everything we ask. As in everything there were small details but Josefina took over and solved everything. Thank you very much for everything Josefina. You don't know how the whole family loved everything. It was perfect!!!!

The house is beautiful and it is as described in the listing. The location was exactly what I was looking for, it was private and in a safe and quiet neighborhood. Pharmacy, convenience store and bakery within walking distance. Paved running/walking trail also within walking distance. Josefina was amazing with communication. She greeted us on arrival and was thorough with all the house information. She also had lots of suggestions. I highly recommend and will likely book again in the future.

Very spacious, comfortable house with good facilities. The staff is attentive and helpful. The area is very quiet. We were very pleased. The only thing is that for the number of people using the house, one roll of toilet paper per room is not enough, but they make that clear when you book, so you have to be prepared. The pool is small, but adequate. The water is wonderful without having to use a water heater. There is plenty of storage space (3 refrigerators and a freezer). We were comfortable.

We had a very pleasant stay at the house, all that it has to offer in good condition. Josefina's service was exceptional, all very clear and reliable. The spaces are very well delimited and perfectly equipped, we did not have to request extra assistance at any time because something worked for us or needed and that is highly appreciated. The boiler is a plus and much needed at the end of the year. Mr. Faustino was always very kind and attentive to any support during the stay. The area is very safe and the location could not be better since it is very close to supermarkets, convenience stores, pharmacies, etc. My extensive recommendation and thank you.

Excellent! It exceeded my expectations and those of my entire family! Everyone left super happy. Very pleased with the staff: cook, assistants, cleaning staff, barista, waitress, grill cook, very helpful. A very quiet residential development, very safe, with no traffic on the streets, that is, very quiet. Very spacious areas and ample infrastructure facilities, tables, chairs, towels, and super spacious rooms. The open space, which is practically in one place, allows all the guests to integrate very well. The cook makes very tasty food, always pleasing all visitors.

Jossy, as a host, you are an angel, since you have the patience and professionalism to provide us with all the solutions for our 60th birthday celebration. With people like you in charge of the Residence, it's a pleasure to stay with you. The pool with hot water all the time, the rooms with a unique and original design, the attention you gave us upon arrival and making us feel very comfortable by having all the amenities when we arrived home, and the support we received with hiring the mariachi, the chef, the service, etc. In fact, all that remains is for me to thank you and congratulate you for all the attention you gave us to make us enjoy a very high-level stay. Thank you, thank you, thank you.

We went to celebrate our anniversary with our friends, 22 people, and each family was able to have their own bedroom. We requested the pool heater for the 3 days, and it was great for the children and babies who came. Mr. Faustino was always very attentive and helpful, as were the housekeeper and her assistant. José helped us organize the weekend; he gave us options for a taquiza or a 3-course menu. We chose taquiza, and the food was delicious. We were able to have music playing until 2–3 a.m. at a moderate volume. The rooms were great—spacious, clean, and hot water in the showers. We were very comfortable; we would definitely come back.

10BR Villa in Cuernavaca

Ana

Excellent, 3 years ago

Our experience at Josefina’s house was simply WONDERFUL! We stayed as a group of 30 people in the 10 rooms of the house. The house was perfectly clean, and we wanted the pool to be heated for the little ones, so we asked Josefina for this service as an additional service. They offered us catering service so we wouldn’t have to worry about meals for the 30 people, and it was totally worth it. The food was delicious, the chef and his assistant took care of us for 2 hours at each meal, and they set up some very nice tables and umbrellas for us to be comfortable.  They also offered us Reyna’s service, who helped us with the housekeeping for a very reasonable fee for 8 hours, which was totally worth it, as she was always very helpful. In addition to this, we decided to hold our little boy’s Christening party, and Josefina helped me with every detail. They gave us excellent prices for the catering service, bartender, waiters, decoration, mariachi, DJ, and entertainer.

10BR Villa in Cuernavaca

Mariana

Excellent, 3 years ago

An excellent choice, we had a beautiful family vacation, there were many of us and the house was ideal, different spaces for different activities, spacious, comfortable rooms, good pillows, clean and private. Josefina is a wonderful host who helped us and made everything easy with her great team, super efficient and attentive, we ate well, we were comfortable, everything was as it was and even better than the photos. The house is equipped with everything you need to host a large group, meals, preparation, etc. I totally recommend it! Thank you Josefina for hosting us and for your great communication at all times 🙂

Everything was great. Communication from the very beginning was awesome, suggestions were made and fit perfectly with our reservation. Our family reunion was very intimate and perfect location for it. The people of the house were very kind and helpful, always asking before decisions were made and offering help in what they can. Something that could be improved is the pool service, yes it rained before we got there but wish water would be clearer, we also hoped the pool was heated throughout our stay and not just one day we asked. Overall we were really really satisfied with our stay.

10BR Villa in Cuernavaca

Erika

Excellent, 4 years ago

Excellent

Beautiful house and perfect for events or large families. The house is a jewel, and an excellent location. The cleanliness of the whole house, rooms and common areas is impeccable. For large families it is perfect because it has many rooms, all independent. It's as if you were booked an entire hotel to yourself. The pool is worth hiring the heater, really if it gets hot. Very spacious spaces. The kitchen has everything you need. Spacious and secure parking. And what stands out most is the attention of Josefina, if you want to do an event, she will support you in everything so that you do not have to worry about anything. Undoubtedly, a great success having hired this house. Congratulations and thank you Josefina !

10BR Villa in Cuernavaca

Antonio

Excellent, 4 years ago

Very familiar

Before I start describing the most perfect weekend spent at Josefina's home, a little background on why we choose this property in particular. My husband and I wanted a venue to finally host our wedding after rescheduling three times due to lock down. He is originally from Mexico City and I'm American. We wanted a weekend getaway for our family and friends to plan the ultimate wedding celebration. When we first booked Josefina's property we were not prepared for the amount of support, planning and care from Josefina and her son Leo. Planning a wedding from the states would be of course difficult however they both made it a seamless process. As a bride who wanted the perfect day they both made it possible and then some. From planning the catering, mariachi band, decor, flowers to coordinating a chef during our entire stay we felt safe, relaxed and of course overjoyed that all the details were taken care of. Josefina's prompt response with any detail we needed was absolutely unmatched. We are so grateful we found this hidden gem. Do not hesitate to book your next event with Josefina and her team. We would choose them again and again.

Good they say that everyone talks about how they are doing at the fair, but to my very humble opinion: - Communication with Josefina is excellent. -It gives you 100% confidence even before you arrive and enter the house. -What the ad offers is exactly what you get, there is no misleading advertising. -You have the support of Mr. Faustino at all times, in case at any time there is a fault, so that it can be resolved immediately (I clarify that during my stay there were no issues). He will also help you, to go shopping in case you do not want to go out to buy (just don't be rude, leave him a tip at least, so that he can pay for the gas of his car that he uses, to do the favor) or, if you prefer to go for the things, he can accompany you, to guide you and tell you where you can find good products, to eat. In short, in a few words, they make your life easier, so that the only thing you have to worry about is having fun and/or rest.

I don't know where to start because each stage was so special, from the hiring there was good communication, each question Josefina answered it clearly and promptly. Perform the Baptism of my daughter, the truth I had no clarity that I wanted to do, it had only occurred to me to rent the house and already.. my event was for 30 people, the place was perfectly adapted, each family in its bedroom and several of them with private bathroom and the rooms with shared bathroom also very comfortable. The place is very clean, beautiful, with vegetation, the quiet area, with excellent location, you find shops, pharmacies, etc..., Anita who helped me during the days in my stay to have breakfast, water, etc., a beautiful person who supported me in everything, always willing and very cooperative, with good communication, the cucumber water with very recommended lemon and its very rich sauces, always punctual in what I asked for, also very organized and with clear accounts, in the end together with everything that was left over from the event and showed it to me, also Don Faustino a super man willing to support us, in the safety of the house, maintenance, the 1,000 times we asked for him to support ourselves with buying things (a thousand apologies), always with a smile and helpful. Josefina who took care of my event is an excellent person, attentive, very supportive and with innovative proposals, at first I mentioned that I had no idea that I wanted in my event, because she proposed everything to me, remember them, snacks, candy table, cake, etc., helped me with the coordination of each provider and very reliable, in the end I asked her to support me paying the suppliers so that on the day of the event I was not stressed paying to each one, and she paid them promptly to everyone (very reliable), she passed a balance in a supplier and she paid it and trusted me, just a few years ago I just deposited (thousand apologies). Always aware of the event and suggesting things that could be simple, but they happen to you and she was aware of everything, she left until I saw us well installed and without a doubt of the house, even the house lends itself to have relaxing massages, I could not have one anymore, but for the next I would like a lot. If you want to do an event for less than 50 people and your desire is to live with your family and relax this house and the people who coordinate it is an excellent option, do not hesitate. Here they offer you variety and are looking to adapt to your budget, the suppliers all very formal, the cake I offered we all loved it, there were no plates with cake at the end of the party, when I wanted to hire a photographer they were very busy and still Josefina, I look for options and gave me what I was looking for. I appreciate all the attention and I would definitely return, a couple of guests already asked me how to coordinate everything and want to do something similar. Finally, the pool is of good size for children and you do not worry about how deep it is because it is designed for children and adults. If you want a nice event, talk to Josefina even before hiring and she will make your event a reality. Very grateful for everything

10BR Villa in Cuernavaca

Jorge

Excellent, 4 years ago

Josefina is great!!!

A fantastic place to hold a family or friend reunion with up to 10 families! We held a 50-year high school reunion and everybody was elated with the place and the service. Josefina did a fantastic job communicating with us from the time we placed the reservation until we checked out. Her on-site staff was very nice and helpful. Faustino was in charge of security, but he was great at providing information and providing services whenever we requested them. The climate was perfect, the city of Cuernavaca is beautiful. Highly recommended!

10BR Villa in Cuernavaca

Alejandro

Excellent, 4 years ago

Josefina is aware of everything and other Faustino is always for anything that is offered

Our instance in the house very nice, Josefina the very attentive host, gave us a very warm welcome. She gave us a very warm welcome, she gave us a visit all over the house, showing us the rooms and explaining everything related to the house. the impeccable cleanliness, The kitchen in very good condition, all very complete, the pool cleans the room and the bedroom very well arranged, the bathrooms are excellent all with shampoo, body cream and toilet paper, everything excellent , without insects, or ants, all very well . Anita the girl who helps in the kitchen is very kind and attentive , Don Faustino is also very attentive and pleasant, we would definitely come back !!! Thank you Josefina !!!

The house is very large and has good facilities, although the kitchen is small with the necessary elements to cook. The location is excellent, close to self-service stores, pharmacies and other amenities. The bedrooms have everything you need but do not have hand soap, toilet paper or towels, so you should consider it before traveling or may have an extra cost. If there is bad weather, consider wearing a blanket because the beds only have a bed sheet and a very thin bed cover. Also, before you travel, be sure to ask the host to wash the linens. The host is friendly but can be picky about objects, especially from the kitchen, and that makes you feel uncomfortable using things. The concierge is very kind, discreet and helpful, he is a great support if you require shopping or asking for help. Overall it is a good place for large groups.

Host Response

Thank you so much for your stay and your feedback, we are in the process of continuous improvement. We change sheets and quilts between each guest, so each change is sent to the laundry. Similarly, due to COVID, we have extra measures. For this same reason, we are not including personal items. Thanks to your feedback, we will communicate more directly the attachments not included; this is described in the listing. The issue of the blankets, as soon as the customer asks for them, there is no need to bring their own. Regarding the kitchen, we do not have any restrictions with the use of the utensils and the slab.

Very good house with spacious rooms and an excellent location. Josefina's service is excellent. There are details missing. They don't make the 10 bedrooms available unless there are more than a certain number of people, and they charge for making them available (crossed out). On the other hand, they didn't give us towels, soap, or toilet paper, which the house description says they provide, so you have to ask for and demand that what is stated be fulfilled.

Host Response

Thank you for your comments and your stay, Diego. It has already been written and those points have been clarified. I apologize if I cause you any inconvenience during your stay.

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