Heydi
Reviews
Superhost36 total reviews
86% rated 5★
36 reviews
4.86
2023–2026
36 reviews
Andrew
Excellent, 4 months ago
We had a lovely time at Heidi’s place - loved the beautiful private garden and the jacuzzi/little swimming pool all to ourselves (our baby loved swimming in it!). It was a little hard to find but Heydi and Don Ramon were super helpful, understanding, kind and excellent communicators. Don Ramon even helped us with our luggage. The interiors were stunning, thoughtfully decorated and comfortable. Highly recommend!
Sebastian
Good, 6 months ago
A very nice and cozy house. It was difficult to get to the house as the location is not right. The only thing I would say about the house is that the rooms do not have curtains or blinds.
Hipolito
Excellent, 7 months ago
A true refuge. The house is impeccable, clean and tastefully decorated. Mr. Ramón was always attentive and very friendly and helpful.
Carlos Ivan
Good, 8 months ago
The house is very nice and nicely cared for. You can tell it was recently remodeled and all the furniture feels like good quality. It is located in a very central part of the town of Valle de Bravo, so you can walk to the center of town without any problem. Don Ramon is the best part of the accommodation, a gentleman who helped us a lot and is super polite.
Jorge
Excellent, 10 months ago
The stay was very pleasant and comfortable, the place had everything described, so you have access to different things for a group or family stay. Both Heydi and Mr. Ramon resolved all the questions we had regarding the stay.
Hector
Excellent, 11 months ago
The room is large, comfortable (everything you need to stay) and very nice, it has its garden and many amenities such as a small pool. You have to walk 30 meters from the street to get there, but in my opinion it's not an inconvenience. The service from Heydi and Mr. Ramón, who is her contact in the village, is very good. I took my dogs and it's a good place for them, although with the proper care. Definitely recommended for a relaxing time.
Mariana
Excellent, 1 year ago
The house is great, very clean and has all the essentials. The host, Don Ramón, was amazing and extremely attentive. Heydi was very nice and easy to communicate with!
Paolete
Excellent, 1 year ago
Excellent stay for me and my family. A super nice place, everything is very nice as shown in the photos. Super clean, everything Mr. Ramon is very friendly and helpful I would definitely come back.
Brayan
Excellent, 1 year ago
Everything is very good, the house is spectacular and very nice. Everything very clean and tidy.
Erika
Excellent, 1 year ago
Everything is amazing!!! It just doesn't have blinds or curtains and a lot of light comes in, but the place is beautiful, clean, super attentive
Marianna
Good, 1 year ago
Heidy's house is very nice, you can see that it's been remodeled. Very spacious atmosphere. The house was very tastefully decorated. It has everything you need. The bbq is very good quality and the jacuzzi is very spacious. Mr. Ramon is very kind and always attentive to help us with whatever we needed. The only surprise was that the house is on a steep hill that you have to walk up. But overall, very happy with the experience
Rodrigo
Excellent, 1 year ago
Everything was excellent! The place is just as in the photos, clean, comfortable and the host is very helpful.
Ale
Excellent, 1 year ago
Great home. The photos are completely faithful to the house. Very nice house, had everything we needed, very clean. Don Ramón was always attentive to us and was very kind. We had a great time and loved it. 100% recommended.
Liz
Excellent, 1 year ago
It is a very nice and cozy place, Heydi is an excellent host, the place was very clean and tidy. However, access is complicated since it is through an alley and a climb, it is not for elderly people or people with limited mobility. Other than that, the place is excellent
Samuel
Excellent, 1 year ago
We were HAPPY with Heydi's house! The house is impeccable, super nice, the beds are very comfortable!! Don Ramón's service is excellent and super proactive. This Airbnb is highly recommended. We'll definitely be back.
Hugo
Excellent, 1 year ago
Impeccable and pleasant house. Quite close to everything. I would definitely stay again. Jorge helped us with everything we needed.
Fernanda
Good, 1 year ago
We loved the house, it is full of details that make the stay very comfortable. As an observation, we would say that the jacuzzi is more of a small pool due to the temperature issue, but very nice and clean. The garden space is very nice, with everything you need for a barbecue. We would definitely come back
Denn
Excellent, 1 year ago
Don Ramón's attention was very good, and the house was very nice.
David
Excellent, 1 year ago
The accommodation was very spacious and comfortable, it is very conveniently located and easy to walk downtown. Don Ramón was always very attentive and willing to help during the stay, the lack of curtains or blackouts in the windows is something to take into account. My family and I really enjoyed this place.
Elizabeth
Excellent, 1 year ago
The house has a beautiful vibe, plants, flowers, candles, each of the spaces is very tasteful, clean, tidy, the finishes of the house are very nice, despite being in days of much celebration the noise was never annoying, Don Ramón is a very kind and warm person. Heydi has a beautiful house and I definitely recommend it.
Floren
Excellent, 1 year ago
This place is one of the few that still Airbb is what it was here before there is nothing that feels like “put what's left of another place” on the contrary and every detail is designed so that one is really comfortable, from things like the kitchen has all the new utensils and in perfect condition, shampoos, towels and hotel sheets I would say. Everything is extremely clean, and not only clean if not taken care of and very tastefully. The jacuzzi has an ideal temperature. The beds are comfortable and the garden is great especially for puppies. I would definitely choose him happy again.
Jocelyn Yael
Excellent, 1 year ago
Heydi's place is beautiful, everything was wonderful. Mr. Ramón's attention was amazing, he was always attentive to us. We would certainly come back!
Javier
Good, 1 year ago
The house is very nice with all the high quality amenities but what is worth highlighting is all the airbnb I've rented , it's the most Pet Friendly I've found . It had dog amenities like dishes and waste bags. It would be important to put black out in the bedrooms as it disturbs the light a lot when you wake up
Saúl
Excellent, 2 years ago
Excellent place, although there are details that would make it perfect. The windows don't have shades, so a lot of light will enter the rooms. The jacuzzi apparently does not have a whirlpool.
Erik
Excellent, 2 years ago
Great and amazing place, like the photos and well placed! Heydi was so friendly and we really enjoyed our stay.
Ankara
Excellent, 2 years ago
The house is very nice and spacious, well equipped, and in excellent condition. The Jacuzzi is large, and the patio and barbecue are first class. The jacuzzi had some problems with the boiler, but Don Ramón, who is in charge of maintenance, took care of us wonderfully and fixed the problem, and we were able to use it. Heydi is always super attentive and communicates immediately. I recommend the house. It is very nice and clean.
Giovanni
Excellent, 2 years ago
An amazing place to stay that I highly recommend, given its location and, of course, the house itself (its interiors and amenities). I had already come to Valle more than 5 times, and I would definitely stay at this place again. You are on a main avenue that takes you straight to downtown Valle. I went with my family and my wife to celebrate my mother's birthday. We had a great time. From the moment you arrive, you feel very comfortable, in a different atmosphere and with a good vibe. A very clean, elegant house with all the amenities for you to have an amazing time. Mr. Ramón is always attentive to everything so that nothing is missing. I definitely recommend the stay. Believe me, it's worth it.
Arianna
Excellent, 2 years ago
The place was beautiful, very clean, and nice. The person in charge was always very attentive. But we had some issues. The first was that the water in the jacuzzi was cold. They told us it would be warm, but it wasn't. It only stayed warm for about 1 hour, and besides that, we had to wait 3 hours for it to be warm. And the second is that they ask you to leave everything clean and as you found it. I think the cost is high for these two things. The cost could well include cleaning the kitchen. They also ask you to take out the trash, but there were no bags or anything to do it with. I know that each host has their own rules, but they should show these details in their description. The door to the full bathroom upstairs doesn't close, and neither does the shower door, which causes all the water to spill out when you take a shower. The floor was very slippery, and it means making a mess in the bathroom.
Inés
Excellent, 2 years ago
The property is very nice and was super clean. Don Ramón was always on the lookout for us and everything we needed. Only the climb to the house if it is a little heavy with a lot of luggage or for people with little mobility.
Marycarmen
Excellent, 2 years ago
The house is very nice, it is tastefully decorated and there are several amenities you can use to make your stay more comfortable; there are board games, TV with netflix, and the jacuzzi of the best of the house, very good size and leave it at a comfortable temperature. Keep in mind that to get to the house, you have to go up a slope of about 80 meters; it's not difficult unless you have mobility issues. I recommend staying here
Sergio
Excellent, 2 years ago
The house is beautiful and very comfortable. The location is good for getting around downtown Valle de Bravo. They are always attentive to your needs, and the house is very clean. ☺️ Very pleasant and recommended.
Veronica
Excellent, 2 years ago
It is a warm place, where you feel very comfortable from the very first moment, and Mr. Ramón makes the welcome even warmer. The view is spectacular, and at night, the temperature inside each room is perfect. The beds are exceptionally comfortable, and the hot tub is at the perfect temperature. It is a place full of positive energy, where you can meditate and, at the same time, interact with nature. What I liked most was that my fur babies were also warmly welcomed.
Pablo
Excellent, 2 years ago
Everything was perfect and just as Heydi told us! The house is wonderful, not only because of its décor, but also because it has everything we needed. Good location. Heydi was always attentive to our questions, as was Mr. Oscar. Thank you for everything, highly recommended
Javier
Excellent, 2 years ago
A great place, with excellent service and perfect value for money
Angel
Excellent, 2 years ago
We had a great stay at Heydi’s house. Everything is as described. Don Ramón's service is excellent.
Dubra
Excellent, 2 years ago
The house is impeccable, everything is clean and there are many details to make our stay very pleasant. It is very close to Valle de Bravo and the assistant is always attentive to us.