Guillermo
Reviews
31 total reviews
90% rated 5★
31 reviews
4.90
2021–2026
31 reviews
Miroslava
Good, 5 months ago
Everything was great. The house is very nice and clean, the kitchen is very well equipped, and the pool is clean. It has everything you need to have a good weekend. Upon arrival, Guillermo gave us a tour and told us everything we needed to know about the house. The only thing I would suggest could be improved is the beds; the mattresses are a bit hard, but overall, it was very good and 100% recommended.
Ricardo
Excellent, 5 months ago
Excellent place and very good service from the host. The place is quiet, clean, and has plenty of amenities and equipment (kitchenware, etc.). Plus, it's in an area with all kinds of shops within 10 minutes, and there's Uber, Rappi, etc. service. I would highly recommend it
María De Lourdes
Excellent, 8 months ago
The house is very nice, it's clean, the pool is great, only the water is cold, the view is beautiful, Guillermo is always attentive, some mattresses are not in very good condition, the place where the house is located is very quiet, if you need to buy something, the chedraui supermarket is about 13 minutes away or you can also order by app, in general I highly recommend it, there is enough hot water in the rooms. I definitely come back to my family.
Alfredo
Excellent, 8 months ago
The house is very nice and the view is even more so. I liked the accommodation and communication with the host.
Fran
Excellent, 1 year ago
We were very relaxed, the house is very large, when we arrived due to the rains the pool was a little dirty but Guillermos solved all the doubts and clarified the situation, the next day everything was perfect and ready to swim. Highly recommended this place.
Diana
Good, 1 year ago
We loved the house, the photos really don't do it justice. Guillermo was always very attentive and very flexible. The house is very spacious, the rooms are very nice and all the decoration of the house makes you feel at home. Mrs. Eli's service was also very good, she was always very attentive to help with whatever was offered. The views of the house are spectacular and we liked the area very much. We had an amazing weekend with friends. The only points that were not great were a couple of beds that were quite uncomfortable (the springs stuck out) and that there was no hot water for bathing in two bathrooms (in the rest there was). The latter was a matter of warning to be able to turn on the other heater, but it would have been nice if both were in operation from the beginning. Other than that, our stay was quite pleasant and we are very interested in returning soon.
Rafa
Excellent, 1 year ago
Very nice property, the photos don't do it justice since the house is even more beautiful, everything is quiet and in a very nice area, obviously I will return...
Mary Lesvi
Excellent, 1 year ago
We really enjoyed our stay. The house is very spacious and pleasant. The description of the place is accurate, our host was always attentive and available. The garden is very well maintained and the house is clean. We have everything we need. We would definitely come back.
Ericka
Excellent, 1 year ago
The house is very well maintained. The Host is spectacular had some details on our arrival that made us feel at home
Soledad
Good, 1 year ago
A very large house with all the amenities. The host was always attentive. He answered our questions
Karla
Excellent, 1 year ago
The house is very well-kept, large and beautiful. It's very well equipped. Guillermo was always attentive to us, a very good host. The only suggestion is the pool, they should paint it and put a heater in it to take advantage of it, as well as put more lights in the garden.
Mikkel
Excellent, 1 year ago
A wonderful place, perfect for the weekend!
Gerardo
Excellent, 2 years ago
We had a great time, we would definitely come back
Ericka Lorena
Excellent, 2 years ago
Our stay was excellent. The house is large and comfortable. My family and I had a great weekend. Mr. Guillermo is always attentive and very kind.
Cristina
Excellent, 2 years ago
The place matches the photos and description. Excellent service, it has everything for a pleasant stay,
Ana Paula
Excellent, 2 years ago
My family and I loved the house. From the time we contacted Guillermo before renting it to ask a few questions, he was very kind, accessible, and responded quickly. The house has all the facilities listed. It's much prettier than in the photos. The gardens are well maintained. The pool has a very good temperature (we went at the end of May). There's a minibar in the pool area, which is very helpful. The house and the rooms are very clean. He and his team welcomed us very promptly and kindly upon arrival. We would definitely rent it again. I recommend it.
Aranza
Excellent, 2 years ago
I loved it, I recommend staying here, the area is very nice, Guillermo is an excellent host always attentive and very friendly.
Manuel
Excellent, 2 years ago
Excellent
Mauricio
Excellent, 2 years ago
thank you x the good service!
Mauricio
Excellent, 3 years ago
Excellent accommodation, comfortable and with great attention from Guillermo. We hope to return soon.
Alejandro
Excellent, 3 years ago
Everything was very good, from check-in to checkout. The house is very nice, clean rooms, in general the house is equipped for a pleasant stay
Kike
Excellent, 3 years ago
Excellent service from Guillermo, he was always attentive from the moment we were on our way, the house is super big, it has all the amenities, we will definitely be back.
David
Excellent, 3 years ago
Villa Zasu is a property which stands out for its cleanliness and order, Guillermo is an excellent host who is always attentive to messages, there were no complaints or problems, important point is that the house is pet friendly but if it is preferred that the pet sleeps outside the house, that is in the gardens that are safe since the property is all fenced. Points to consider, the house works with solar heaters and boiler, so in January the hot water is insufficient.
Otila Maricela
Excellent, 3 years ago
It was an unforgettable stay for me and my family, we create great memories and feel at peace.
Mon
Excellent, 3 years ago
Guillermo's attention, very well, was pending upon my arrival and no departure and a very attentive person. The house was very clean, spacious and well connected, with lots of natural lighting and ventilation, very nice. And Guillermo had the detail to adorn it for the time (Christmas, in this case) Sufficient utensils to meet the needs in the visit. The pool is good in general, but because of the time of year it didn't get warm enough since it was cold. Highly recommended, we really enjoyed our stay.
Claudia
Excellent, 4 years ago
The house is much wider and more complete than what you can appreciate in the photos. It is very well equipped for a comfortable stay. Mr. Guillermo's service was always timely and very friendly. The only important thing to consider if you are traveling with small children, is to pay attention to the staircase that goes down to the pool.
Edith
Excellent, 4 years ago
The host's service is excellent, attentive, understanding and resolving doubts
Casper
Excellent, 4 years ago
We had an amazing time in this villa. It has everything you need; multiple spacious rooms, a great pool, big garden with bbq, super fast wifi connection and a stunning sunset view. The host is responsive, helpful and friendly. Definitely recommend this place if you want to spend some time in the city of eternal spring!
Anna
Excellent, 4 years ago
Guillermo is a super friendly, responsive and customer oriented host. Communication was smooth and he did everything possible to make the best out of our stay. Vila Zasu is a true jewel in Cuernavaca, a stylish oasis with all amenities needed for a stay in Cuernavaca’s eternal spring. Great views and unbeatable sunsets! Will for sure return.
Luis
Excellent, 5 years ago
It is a highly recommended place, with a great location, the house is spectacular, it's bigger in person than it looks in photos, it's a super quiet place to spend with family and friends, the truth is great, with great attention from the host.
Jessica
Excellent, 5 years ago
This is an excellent place to stay for several days. Not only is it a beautiful renovated home, but it has everything you might need...from wide spaces and vast rooms (4 and an upcoming one) to a beautiful pool with an upcoming heating system. 4 different gardens to spend the days and the wonderful sunsets, and or a delightful reading, a great grill or if you prefer outdoor gas burners. As I said, anything you need, they've thought of it! We've had a wonderful time and hopefully will come back soon. Guillermo was very helpful and always available if need be. Many thanks!