Vacasa
Reviews
512 total reviews · 9 listings · 5 locations
83% rated 5â
512 reviews
4.76
2017â2026
Cleanliness 4.8
Accuracy 4.8
Communication 4.7
Location 4.8
Check-in 4.7
Value 4.7
512 reviews
Yolette Andrea
Excellent, 4 weeks ago
We loved it. The whole family was very satisfied! As seen in the pictures, private, quiet and 100% safe. The only drawback is the set check-in and check-out time, which considerably reduces the effective time of the stay and enjoyment.
Laura Arias
Excellent, 1 month ago
Really very satisfied with everything. The place is spectacular with that ocean view that helps us relax and enjoy the vacation that everyone is looking for. đŻ I recommend it đđ»đđ»đđ»đđ» Thank you very much for everything. I hope to come back again.
Natalia
Excellent, 1 month ago
Excellent location. Spacious, convenient, comfortable. A safe, family-friendly and quiet environment. Excellent option in general.
Alfredo
Good, 1 month ago
Very good place. Safe and clean
Dagoberto
Excellent, 1 month ago
I really loved the place. It's super central and well located, whether on foot or by car. The pool was just as it was in the photos and even better. The service from the people at the place was very friendly and cordial. They were always attentive at the entrance to the beach at the place. The balcony is simply great from the 6th floor. I loved it. If I can, I hope to return.
Yorleny
Excellent, 1 month ago
Comfortable, clean and tidy place. We would definitely go back. Very good location.
Valmore
Good, 1 month ago
Excelente place with a nice view
Roberto
Good, 2 months ago
Very quiet and private place. The apartment is quite well equipped, clean and spacious. The only problem was that there was very little water pressure, which made it difficult to bathe or wash dishes.
Trabian
Excellent, 4 months ago
Very nice place. Nice views & close to everything! Recommended!
Host Response
Thank you for your feedback. Weâre glad you enjoyed the home, the views, and the convenient location. We appreciate your recommendation and hope to host you again in the future.
Alvaro
Excellent, 4 months ago
Great place, the person in charge of sending the information was very friendly and helpful, excellent location, and the place is quiet.
Host Response
Hey Alvaro, we're glad to hear that the home suited your needs. Thank you for highlighting the excellent location and the helpfulness of our team. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.
RaĂșl
Excellent, 5 months ago
Had a great time staying here with my family. It was well equipped, better than the pictures. The pool was very nice as well. The place is uphill so the views are stunning. A car is needed in order to visit the nearby beaches
Michael
Excellent, 6 months ago
Absolutely amazing area, absolutely unique place. Lots of animal life. Joel, who received us, was super helpful and very accommodating. Definitely a place to visit again.
Steven
Excellent, 6 months ago
the place was wonderful had such a great time the view was amazing very large place couldn't ask for anything more I'll definitely be going back to visit and pick my family
Gabriela
Excellent, 6 months ago
Excellent place, the bad thing is that the address is not right on Waze and we got lost, everything else 10 out of 10 đ
Sidia
Good, 7 months ago
Very nice place, everything was very good, it would have been excellent if it had not been for the refrigerator that did not work even though it was reported, it never froze and we had to discard some food
Host Response
Thank you for your feedback. We are glad you enjoyed the house. A technician has already visited and fixed the problem, as it was the refrigerator dehydrator. We apologize for the inconvenience and thank you for letting us know.

Dale
Good, 7 months ago
Location is great & grounds are nice. The studio is quite small & there's an ant problem. We sprayed constantly but the ants kept finding a way in.
Host Response
Thank you for your feedback. Weâre glad you enjoyed the location and apologize for the ant issue in the studio. Your comments have been shared with our team to address this and prevent it in the future. We hope to welcome you back for a more comfortable stay.
Bernadette Ann
Excellent, 7 months ago
Our stay was absolutely incredible! The place is beautiful, the views are even better than the pictures, and our concierge was so helpful and responsive. We would highly recommend this place, and are looking into staying there again ourselves. There arenât enough stars to do this place justice.
Patrick
Excellent, 8 months ago
A truly amazing place! We felt safe throughout our stay. Everything was new and in great condition. The apartment was very complete, we did not want for anything. The view was beautiful over the ocean. The only negative point if there is one, is the temperature of the beautiful pool which was still coldâŠ. But otherwise, we had a great week, I would recommend it without hesitation.
Josh & Yer
Excellent, 8 months ago
Our stay exceeded expectations, the place is even better than in the photos! The views are breathtaking, the infinity pool is incredible, and everything was clean and super comfortable. Highly recommended! đ âš
RocĂo
Excellent, 9 months ago
Super nice, amazing view and very clean.
Dan
OK, 9 months ago
Place is nice, good location in town and on the beach. Itâs high volume rental. Price is right. A little worn out. Needs hot waterâŠ. lol. Late check in and early check out was kind of lame. They were knocking on the door at 9:50.
Anna
Excellent, 9 months ago
We had a very nice stay and enjoyed the three nights in nature very much! Joel was super nice and always available and very helpful in all matters. We would definitely recommend the place and would love to come back!
Nick
Excellent, 9 months ago
Such a great stay! Private security at the entry which was reassuring. Gorgeous views and breathtaking sunsets. You need to book this place!!!!
Host Response
Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We're glad to hear that you enjoyed the security, stunning views, and beautiful sunsets. We're excited about the opportunity to host you again and deliver a more enjoyable experience.
Marie
Good, 9 months ago
This was a very nice condo with a great ocean-view balcony and easy access to the beach and the town. It was mostly very clean - the shower was a bit less clean and water pressure was low; and the washer/dryer was worn and less clean but functioned just fine. Security was great. Furniture was comfortable. We didnât appreciate loud hammering and drilling noise at 8am one morning nor the housekeeper showing up a half hour before checkout time. The beach in front of our condo had a lot more debris than the ones nearby; but the pool area was very nice. The bed was very comfortable.
Host Response
Hi, we are glad you enjoyed the beautiful ocean-view balcony and appreciated the comfortable furnishings. We understand your concerns regarding the cleanliness of the shower and washer/dryer, as well as the early arrival of the housekeeper. Your input on the beach condition and noise disruptions is valuable, and we will take it into consideration as we strive to enhance our guest experience. We look forward to the opportunity to host you again in the future!
Derek
Excellent, 10 months ago
Beautiful stay. Great view and close to the main area and easy to get to the beach
Host Response
Hi, thank you for taking the time to share your feedback. We are glad to hear you enjoyed the stunning views and the convenient location to the main area and beach. Thank you for choosing to stay with us, we look forward to hosting you again in the future!
Alexandre
Excellent, 10 months ago
That's great
Host Response
Hi Alexandre, thank you for being our guest and taking the time to share your feedback! We appreciate you taking the time to share your feedback and look forward to hosting you again in the future for a seamless experience!
Jonathan
Excellent, 10 months ago
This place was great! It was rainy season and we experienced some torrential rain (mostly overnight) but no issues with water in the living space; a little got in b/c there are no walls but it wasn't a problem. Also no problem with bugs minus a visit from a very large spider. We saw a ton of wildlife and had an especially fun visit from a troop of 25+ capuchin monkeys in the trees, on the roof, and on the walls. We had a great time watching them and they seemed to have fun watching us as well. The location was great! a stones throw from King Louis waterfall and an easy drive to Carate for more great beach, hiking, and wildlife experiences. Joel, the property manager, was terrific and helped us with anything we needed. If visiting in the rainy season I'd highly recommend a 4x4 as Vacasa suggests, but also one with some ground clearance as you'll need to cross through several rivers that were more challenging in the heavy rain.
Host Response
Hi, thank you for sharing your feedback. We are glad that you enjoyed your stay and appreciated the incredible wildlife, including the capuchin monkeys. It's wonderful to know that the location suited your needs and that Joel provided excellent assistance during your visit. We also appreciate your tip regarding the 4x4 vehicles during the rainy season, as they can indeed enhance the experience. We sincerely hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.
Julieanne
Repeat guest
Excellent, 11 months ago
My husband & I have stayed here for the past 3 years...I think that says it all! Great place & great host what more do you need?
Host Response
Hi Julieanne, itâs a pleasure to hear from you, and we thank you for your comments. We appreciate your loyalty and are delighted that you continue to enjoy your stays with us. We're excited about the opportunity to host you again in the future.
Alex
Excellent, 1 year ago
The place was amazing, clean, and was located in the best part of Jaco! The beach view from the balcony was incredible, we spent most of the time watching the beach and surfers. The place was extremely clean, and clutter free. I highly recommend this location, and the price was great!
Host Response
Hi Alex, we are truly thrilled to learn that our home was a perfect match for your group and that the location met your expectations! Your enjoyment of the breathtaking beach view from the balcony and the pristine, clutter-free space warms our hearts. Thank you for your kind recommendation and for acknowledging the value we offer. We genuinely look forward to the chance to host you again and create an even more exceptional experience for you.
Kazi
Good, 1 year ago
A great location, and a beautiful balcony with a wide view of the whole beach. The apartment had almost everything that we needed. The best part was their outdoor pool, extremely clean and well maintained. My kids probably spent 80% of their time in the pool. The poeple maintaining the property was also very nice and welcoming. There is private access to the beach. Although the beach felt a little rough to me, as the sand is not all smooth around this part, pebbles cpuld be big enough to hurt your feet. However, near the main beach the sand felt very smooth.
Host Response
Hi Kazi, we're glad to hear from you and appreciate you sharing your experience. It's wonderful to know you enjoyed the beautiful balcony, the clean outdoor pool, and the welcoming staff. Thank you for your feedback regarding the beach access and the sand quality; we always value insights that help us improve. We would welcome the opportunity to have you back for another great stay in the future!
Marcela
Excellent, 1 year ago
We really enjoyed our stay, the place is beautiful, the view is spectacular, very quiet, 100% recommended
Host Response
Hi Marcela, thank you for your review. We appreciate you taking the time to provide us with your feedback. We are delighted to know you enjoyed your stay, as well as the beautiful views and peaceful atmosphere of our property. We would welcome the opportunity to have you back for an exceptional experience in the future.
Paul
Excellent, 1 year ago
A remote place, ideal for enjoying nature. Difficult roads
Host Response
Hi Paul, thank you for sharing your experience with us, we are glad you enjoyed our lovely home. We appreciate your feedback regarding the remote location and the challenging roads. Thank you for choosing to stay with us, we look forward to hosting you again in the future!
Cecilia
Excellent, 1 year ago
We enjoy Mother's Day weekend as a family. The view is incredible, the place is magnificent, the hosts are very attentive. It was a wonderful stay. Highly recommended
Host Response
Hi Cecilia, we appreciate you sharing your feedback regarding your recent stay. We are delighted to know that you and your family enjoyed the stunning views and found the space magnificent. We appreciate your kind words about our attentive hosts. It was our pleasure to host you, and we invite you to visit us again in the future!
Beth
Excellent, 1 year ago
Beautiful beach views, we even saw whales from the deck! Great location, right in the center for the Long Beach. Pool was incredible, security was really nice!
Host Response
Hi Beth, thank you for sharing your experience with us, we are glad you enjoyed our lovely home. It's wonderful to hear that you appreciated the stunning beach views and the pool. We would welcome the opportunity to have you back for an exceptional experience in the future.
Guillaume
Excellent, 1 year ago
The view is incredible! They have everything that we needed for the 4 days that we were there. Maybe the place is not as new as it looks on the pictures. But still very nice. There some moisture spots on every bathroom that need to be care of. I highly recommend it
Host Response
Hi Guillaume, thank you for being our guest and taking the time to share your feedback. Weâre glad you found the view exceptional and appreciated the amenities during your stay. We acknowledge your comments about the condition of the property and the moisture spots in the bathrooms. Your recommendations are valuable to us. We would truly appreciate the opportunity to host you again in the future for a seamless experience from start to finish.
Melissa
Good, 1 year ago
The check-in was slow because security came to help us as we had 3 different codes to enter. Very restrictive regarding check-in and check-out times. The condominium is very spacious, clean and in an excellent location
Host Response
Hi Melissa, we're glad to hear from you and appreciate you sharing your experience. We recognize that the check-in process was slow and that you encountered multiple entry codes. Your feedback regarding entry and exit times is valuable to us. It's great to know you found the condo spacious, clean, and well-located. Thank you for choosing to stay with us, and we look forward to hosting you again in the future!
Patricia
OK, 1 year ago
The condo has been well used and is need of paint and bathroom refresh. The sinks and showers were dirty and there is a sour smell. The location is great and the condo is spacious. If you are a clean freak or expect an updated place, this one is not for you. If you want a good location for a low price, I would recommend.
Host Response
Hi Patricia, we appreciate you taking the time to share this feedback with us. We are glad to hear that you enjoyed the location and spaciousness of the condo. We truly appreciate you bringing the cleanliness issue to our attention, as this helps us improve the experience for all our guests. We're excited about the opportunity to welcome you back and provide a more enjoyable stay next time!
Claudio
Excellent, 1 year ago
very nice and just like in the photos
Host Response
Hi Claudio, thank you for being our guest and taking the time to share your feedback. We're glad to hear that you found our property to be just as beautiful as it appears in photos. We appreciate your positive remarks and hope to welcome you back for another enjoyable stay in the future!
Julieta
Excellent, 1 year ago
Excellent place, very quiet, located in a very safe and quiet area. The pool is very clean. I was delighted with everything.
Host Response
Hi Julieta, thank you for sharing your experience with us, we are glad you enjoyed our lovely home. It's wonderful to hear that you found the location safe and tranquil, and that you appreciated the cleanliness of the pool. We look forward to hosting you again on your next visit!
Marco
Excellent, 1 year ago
We loved our stay. Vacasa's service was impeccable, the apartment was in perfect condition and the condominium in general has an excellent location and very nice facilities. We will definitely be back
Host Response
Hi Marco, we appreciate you sharing your feedback regarding your recent stay. We're delighted that our home was a great fit for your party and that the location served you well. It's wonderful that you enjoyed the impeccable service and the great condition of the apartment. It was our pleasure to host you, and we invite you to visit us again in the future!
David
Good, 1 year ago
Accommodation on the sixth floor with a great view of Playa Jaco, very spacious, very complete, it does not lack anything, it has everything to spend an exceptional vacation in Playa Jaco, the stay was very enjoyed, only a couple of improvement areas, the air conditioning drips, but at least for us it was not annoying, but if that matter should be repaired, also check-in very late at 4 pm, and the check-out very early at 10 am, for my taste, I think that at least check out could be at 12 million, but in honor of the truth, it is an information that is very clear before booking, so we were aware of the hours, but if I think that can be a little more flexible, but honestly those small details do not overlook the beauty of the accommodation and its excellent location, I recommend it a lot and I hope to come back soon.
Host Response
Hi David, thank you for taking the time to review your stay, we are so glad to hear that you had a great stay. We apologize for any aspects of our check-in and check-out times that detracted from your experience with us. Please know that we do outline both times on our listing for our guests to be aware of prior to booking. These times are in place so that we can ensure our team has plenty of time to clean the home, as well as allow the home to have some breathing time between each guest's stay. Alsp, we appreciate your feedback about the air conditioning. Weâll be sure to pass along the note about the AC leak to our local team so it can be addressed. Thank you again for your kind recommendation, and weâd be delighted to welcome you back for another fantastic stay in Jaco Beach.
Daniel
Repeat guest
Excellent, 1 year ago
Muy bonito el apartamento
Host Response
Hi Daniel, Thank you for being our guest and taking the time to share your feedback. We sincerely hope to have the opportunity to welcome you back for another fantastic stay!
Isaac
Excellent, 1 year ago
Good in cleaning and answering questions
Host Response
Hi Isaac, we're glad to hear from you and appreciate you sharing your experience. It's fantastic to know that you found our cleanliness and assistance with inquiries satisfactory. We look forward to the opportunity of hosting you again in the future!
Andy
Good, 1 year ago
The location of the apartment was perfect with great ocean views and easy access to the beach and town. The apartment was exceptionally clean but is beginning to look a bit tired. The walls all need painting and grouting in the bathrooms is also worn. Overall, this did not detract from our stay but itâs obvious this apartment is working hard and needs a little TLC.
Host Response
Hi Andy, thank you for sharing your experience with us. Weâre delighted to hear you enjoyed the exceptional cleanliness, ocean views, and prime location with easy access to the beach and town. Your comments about the general wear and tear are greatly appreciated. Weâll be sure to pass this along to our team so we can give the apartment the TLC it deserves. Weâre so glad it didnât take away from your stay, and we hope to welcome you back again soon!
Karen
Excellent, 1 year ago
vacasa, the best place we've ever visited, just beautiful! Both my family and I had a great time.
Host Response
Hi Karen, thank you for sharing your experience with us. We appreciate your kind words and are delighted to hear that you and your family had a wonderful time. Thank you for choosing to stay with us, we look forward to hosting you again in the future!
Crystal
Good, 1 year ago
Beautiful place and location to stay , not far from restaurants and main attractions, clubs and adventure tours were great ! We did loose electricity but only because of the rain but they worked fast and was very prompt as they kept an open communication. We enjoyed the view and balcony , the beach was nice as well . The outside pools was great for a swim! Overalll my fiancé and I loved it ! I Definitely recommend this place ! It was also clean when we arrived .
Host Response
Hi Crystal, we are absolutely thrilled to hear that our place was a perfect match for you and your fiancé! It's fantastic that you loved the stunning views, enjoyed the refreshing pool, and found everything clean upon your arrival. Your understanding during the brief electricity hiccup is truly appreciated, and we're so happy that our team kept you informed throughout. Thank you immensely for recommending us! We can't wait to welcome you back for another amazing stay with us!
Linda
Excellent, 1 year ago
Finding it was a little difficult. Very high security had to wait sometimes to open gate. Place was fabulous, only issue was low water pressure in showers and none in one and hot water took forever. Absolutely beautiful place.
Host Response
Hey Linda, thank you for being our guest and taking the time to share your feedback following your stay. We're so glad to hear you found the home fabulous and enjoyed your stay overall. We apologize for any inconvenience caused by the security gate delays and the water pressure issues you experienced. Your comments regarding the low water pressure and hot water delay have been shared with our local team so they can investigate and make necessary improvements as needed. We truly appreciate your feedback and hope to welcome you back for another beautiful stay in the future!
Brett
Excellent, 1 year ago
We enjoyed this space. It was great and great response to questions we had. Beautiful view. Would stay here again.
Host Response
Hi Brett! We're glad you enjoyed our condo and the beautiful view, and that you found our team responsive to your questions. We appreciate your feedback and look forward to hosting you again in the future!
Mari
Excellent, 1 year ago
Beautiful place! The proximity to everything is excellent. The pool and amenities are great! We will definitely be back â€ïž and Carlos is an excellent host. A wonderful place
Host Response
Hey Mariela, thank you for sharing your experience with us, we are glad you enjoyed our lovely home. We're delighted to hear that you appreciated the beautiful surroundings, the pool, and the amenities. Carlos truly strives to be an excellent host, and weâre pleased that he made your stay memorable. We look forward to welcoming you back!
Aida
Good, 1 year ago
Very nice and comfortable, there was everything you needed, the host was very communicative
Host Response
Hi Aida, thank you for taking the time to leave a review. We are glad to hear that you found the property beautiful and comfortable, and that our host's communication met your expectations. Thank you for visiting. We look forward to hosting you again!
Gustavo
Excellent, 1 year ago
The property is very comfortable, spacious and with the amenities for a good stay, apartment for 2 couples, 2 bathrooms, full kitchen, the pool is very good and with spaces, access to the beach with security, the beach is not good, very strong waves, the area of the property is not very nice, nor good, they did not recommend driving at night or walking. The administration was present when we required it.
Host Response
Hey Gustavo, thank you for taking the time to review your stay with us, we hope that you had a great stay! We are glad to hear you found the property comfortable and spacious, with great amenities for your group. Your feedback regarding the beach and the area is important, and we appreciate your perspective. We're pleased our administration team was able to assist you during your stay as needed. Thank you for staying with us. We look forward to welcoming you back for another enjoyable stay!
Alcibey
Excellent, 1 year ago
A quiet place.
Host Response
Hi Alcibey, thank you for taking the time to share your experience with us! We're glad to know you found the place peaceful and quiet. Your feedback is essential, and we hope to have the pleasure of hosting you and your family again for future visits to the area!
Anastasia
Excellent, 1 year ago
We loved our stay at Vacasa Costa Rica. The driveway was incredibly steep and unusual, which others have noted, but it led to stunning views. We had a 4x4 and were able to navigate it with ease. The pool was incredibly well maintained - which I say as a former lifeguard, I very much appreciated. We spent a lot of time in the in that pool, with it's breathtaking views, and often, we were enjoying it alone or with only one other family. The home itself was spacious and comfortable for the 4 adults and 1 child in our group. Our King bed was fairly comfortable, although a tad soft. The Queen bed was too soft my parents, and the single beds had a medium firmness, I'd say. The unit itself was very clean, provided two porches (one on each level) that we could enjoy, comfortable couches on the main level, washing machine, dryer and dishwasher. Our concierge was responsive. We would stay here again in a heartbeat. Thank you for the wonderful accomodation!
Host Response
Hi Anastasia, thank you so much for your thoughtful and detailed review! Weâre thrilled to hear that you loved your stay with us and that you enjoyed the stunning views, spacious accommodations, and beautifully maintained pool; your lifeguard perspective is especially appreciated! Itâs great to know the home was a comfortable fit for your group and that the porches, amenities, and responsive concierge all added to your positive experience. While we understand that sleeping preferences vary widely, we appreciate you letting us know thereâs room for improvement, and weâll be sure to pass your comments regarding the bed comfort along to our management team for consideration. Thank you again for staying with us; weâd love to host you again in a heartbeat!
Sandra
Excellent, 1 year ago
We personally liked it very much. The house is very well equipped, comfortable The pool area very nice and the visited which has even more It's in a quiet area
Host Response
Hola Sandra, gracias por compartir tu experiencia con nosotros. Nos alegra que hayas disfrutado de nuestra encantadora casa. Nos alegra saber que la encontraste bien equipada y cĂłmoda, y que apreciaste la hermosa zona de la piscina y la tranquilidad de la ubicaciĂłn. ÂĄEsperamos darte la bienvenida pronto para otra estancia relajante!
Dylan
Excellent, 1 year ago
Probably the Airbnb with the best views I've ever booked The views from those heights towards the coast are breathtaking. The pool is perfect. The beds are very comfortable. In general, highly recommended. It has everything to be comfortable, quiet and at peace
Host Response
Hey Dylan, thank you for providing us with this valuable feedback following your stay, we are so glad that you had a wonderful time at our beautiful home! We appreciate your kind words about the stunning views, pool, and comfortable beds. Your recommendation means a lot to us, and we hope to welcome you back for another peaceful stay in the future!
Nienke
Excellent, 1 year ago
This place is pure magic and worth every penny. The house is in the midst of the jungle, right by the ocean and the fact that there are no concrete walls just makes you so connected to the surroundings, and that in one of the few places on earth with such high biodiversity. It was truly incredible how many animals we spotted in and around the house. We are already looking into coming back next year. We absolutely loved everything about our holiday here. Joel, our host, was also very helpful and a super relaxed guy. Thank you so much!!
Host Response
Hi Nienke, thank you for providing us with this valuable feedback, we are so glad that you had a wonderful time at our beautiful home! It's delightful to hear that you enjoyed the unique atmosphere of the jungle and ocean surroundings. We appreciate your kind words about Joel; he always strives to make our guests feel welcome. We look forward to the possibility of hosting you again next year!
Yerlin
Excellent, 1 year ago
A very nice place, the house is spectacular, the view is wonderful, the atmosphere is very peaceful to relax....
Host Response
Hey Yerlin, thank you for sharing your experience with us, we are glad you enjoyed our lovely home. We're thrilled to hear that you appreciated the stunning views and the tranquil atmosphere. Your feedback means a lot to us, and we hope to welcome you back for another relaxing getaway!
Andres
Excellent, 1 year ago
It was okay?
Host Response
Hey Andres, we are glad to hear you had a good experience. Thank you for taking the time to share your feedback with us. We look forward to welcoming you back on your next visit!
Katie
Terrible, 1 year ago
The property manager at this condo is horrible. I had quite a few concerns filthy floors, sliding door did not open, handle loose on other sliding door, broken blender. They sent someone to fix the blender. Unfortunately my son lost the key our second day, I messaged them immediately to get another one and the answered with a generic message and never got back to me so we could all not leave the condo at the same time for the rest of our stay. The condo is gorgeous and the view is incredible however it is next door to a party house so expect some loud music if it is occupied.
Host Response
Hi Katie, we appreciate your feedback regarding your experience at our condo. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We regret the inconvenience caused by the sliding door and the delayed response regarding the lost key, as clear communication is essential for a pleasant stay. Our local housekeeping and maintenance team will work to address the concerns reported. It's great to hear that you enjoyed the stunning view, despite the noise from the nearby property. Thank you for sharing your thoughts, and we hope to have the opportunity to impress you in the future.
Crystal
OK, 1 year ago
This home is gorgeous and the pictures donât do it justice however more details would have prepared me better. This home is not as secluded as the pictures alluded. There are several homes in the vicinity and people walk right by the house with no walls. We lost electricity early morning and due to the fans not working it got hot quickly waking up drenched in sweat. At night hundreds of crabs come out and have no problem getting into the home. You have to use a flashlight if you wake to use the facilities to avoid stepping on them. This terrified my children. They have barking dogs on the property which keep the wildlife away. It was so hot it was difficult to sleep. My fault for underestimating the heat. A pool would absolutely change the dynamics of this stay. The journey to get to this home is difficult to say the least. You are literally driving on tree roots and boulders. When I read a 4x4 was needed I was picturing steep hills. I am limited by allotted characters. Read reviews!
Host Response
Hi Crystal, thank you for sharing your thoughts on your recent stay. We appreciate your kind words about the home's beauty. We understand that the property's surroundings and the unexpected wildlife encounters were surprising. This home is located in the jungle so wildlife encounters are expected. We acknowledge that the heat and access to the home were challenging for you. Your insights are valuable, and we will take them into consideration as we work to enhance our guests' experiences. We hope to welcome you back for a more comfortable stay in the future.
Martine
Good, 1 year ago
The apartment is really spacious and we really enjoyed the 2 bathrooms. The beautiful large gallery and its beautiful sea view are very pleasant. What we least appreciated is that apart from salt and pepper there are no basics to make meals such as oil and spices. Also there is no coffee maker. But otherwise it was fine.
Host Response
Hey Martine, itâs disappointing to hear that your experience was not entirely satisfactory. The absence of basic cooking supplies and a coffee maker is certainly not the standard we aim for. Thank you for taking the time to leave a review, it is a pleasure to hear you enjoyed the great views during your visit! Your feedback is invaluable, and we will address these concerns with our team to improve future stays. We hope to have the opportunity to welcome you back for an even better experience!
Zoe
Good, 1 year ago
Beautiful suite with a perfect view of the ocean. The balcony had massive hammocks to lounge in and the pool was clean and the perfect temp. If im ever in Jaco I will stay again :)
Host Response
Hi Zoe, thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the beautiful suite and amenities. Your feedback is valuable, and we appreciate your intention to stay with us again in Jaco!
Keyssi
Excellent, 1 year ago
The location is a perfect place to travel as a family! We loved the facilities!
Host Response
Hi Keyssi, thank you for taking the time to review your stay with us. We hope that you had a great stay! Itâs wonderful to know that the location was perfect for your family and that you enjoyed the facilities. We welcome your feedback and are looking forward to welcoming you back for another fantastic experience!
Johnny
Excellent, 1 year ago
Great place, recommended
Host Response
Hi Johnny! Itâs great to hear that you enjoyed our wonderful studio. We appreciate your recommendation and look forward to welcoming you back for future visits!
Nicole
Good, 1 year ago
The place is just as you can see in the photos, comfortable, spacious and a spectacular view. What was an inconvenience was the poor communication, the response to the inquiries was slow or even null, the initial instructions are not clear and they also send a giant text, rather than summarizing it with just the necessary and important, which can cause confusion. Check-in and check-out was zero flexible. Otherwise, I have no complaints.
Host Response
Hey Nicole, we regret to hear about the issues you faced with communication and the check-in/check-out process. Clarity in instructions and responsiveness are essential, and your feedback will help us improve. It's great to know that you enjoyed the comfort and views of the property. We hope to provide a better experience on your next visit!
James
Excellent, 1 year ago
Amazing place! Even better than it looked in the photos. Perfect choice for our honeymoon.
Host Response
Hey James, it's fantastic to hear that our property exceeded your expectations! Congratulations on your honeymoon. Your feedback is invaluable, and the team has passed your comments along to our local manager to review. We hope to welcome you back for another memorable stay!
Tami
Excellent, 1 year ago
Vacasa was a great place to stay little noisy at times considering it is a concrete building ....beautiful surroundings..large deck great for relaxing..about 15-20 min walk to downtown area..we had problems with the Wifi ..someone did come to fix it but couldn't..said he would be back the next morning but did not return .. but we did have pool Wifi on the deck of our condo ...
Host Response
Hey Tami, thank you for your review, it's great to know that the beautiful surroundings and large deck contributed to your stay. However, the noise and WiFi issues are concerning, and we sincerely apologize for any inconvenience this caused. Your feedback is invaluable, and we appreciate you sharing your experience. We have passed your comments along to our local team to address your concerns with the appropriate parties to improve this home for future guests. Thank you for allowing us the chance to improve. We hope to welcome you back for an even better visit in the future!
Ian
Excellent, 1 year ago
What can I say about this property...it is other worldly. Its unlike anything we have stayed in before and was the absolute perfect conclusion to our time in Costa Rica. Joel is among the most friendly welcome parties I have ever met. The house is literally part of the jungle with a 50m walk to the beach with phenomenal sunrises. The wildlife comes right up to the walls of the house (and in the house should you leave a door cracked) as hermit crabs, birds and lizards make their way through as they please. This house has everything you need to spend 2 nights to 10+ nights. Our family would love to return. With 2 bridges out south of Puerto Jimenez forcing grille high river crossings and the final stretch in Matapalo being rough, I would only do this with an elevated vehicle. 4x4 may not be 100% required unless it rains, but certainly elevated. We live in Colorado and off road often and it was a journey. However, your time at the house will more than make up for the bumps on the way.
Host Response
Hi Ian, thank you for your review; we appreciate you taking the time to provide us with your valuable feedback. It's wonderful to hear that you found the property to be otherworldly and that Joel made a positive impression with his friendly welcome. The unique experience of being part of the jungle and witnessing stunning sunrises truly makes this place special. We hope to welcome your family back for another memorable stay!
Grettel
Excellent, 1 year ago
Excellent place !!!!
Host Response
Hey Grettel, we appreciate you taking the time to provide us with your valuable feedback. It's wonderful to hear that you found our place excellent! We hope to welcome you back for another great stay!
Julie
Terrible, 1 year ago
NO LOCK ON THE DOOR. There is a key pad on the outside of the door that âonly the cleaning staff and maintenance staff have access toâ. There is no deadbolt to lock the apartment from the inside to keep people out. AC DRIPPING WATER INTO A HOSPITAL BASIN. The ac was not working, smelled of mildew, was hot in the apartment. The point of contact for our unit never responded to our need for help. Airbnb was the only saving grace and was able to relocate us after spending one terrible night. SAVE YOUR MONEY. Donât book this place.
Host Response
Hi Julie, we regret that the lack of a lock on the door and the air conditioning issues impacted the experience. Ensuring our guests feel safe and comfortable is a priority, and feedback like this helps us improve.
Nick
Excellent, 1 year ago
Incredible location in the rainforest
Host Response
Hey Nick, itâs wonderful to hear that you enjoyed the incredible location in the rainforest! Thank you for taking the time to review your stay with us. We hope that you had a great stay! Your feedback is valuable, and we will share your comments with our local manager to continue improving our services.
Mauricio
Excellent, 1 year ago
Small and equipped place, just as it is put in the photos, it has a pool and is quite quiet, I would recommend it for maximum 2 people. Ideal for going to nearby beaches and restaurants, when entering/exiting you have to open/close the gate at the entrance. Check-in was easy thanks to the instructions they provided. The local manager was always attentive to any questions or needs we had. In the bathroom they could put curtains or sandblasting on the windows facing the outside as it takes away a little privacy.
Host Response
Hey Mauricio, thank you for taking the time to leave a review! Itâs wonderful to hear you enjoyed the great views during your visit and found the unit well-equipped. Your feedback about the bathroom privacy is appreciated, and we will certainly consider it. We hope to welcome you back soon!
Pablo
OK, 1 year ago
The place is beautiful. We had two issues one. My wallet was left in the unit with $290. My credit card and my debit card and my ids When contacting the host They have been unhelpful and have not returned it as of yet, also Unfortunately, the AC units were leaking tons of water. When we informed the host about it. They said they were going to solve the issue. They asked us if they can come into our unit while we were not there. I responded no they sent a guy into the unit without us knowing about it, disregarding our request. Luckily, we happen to be in the unit at the time. Maybe this wouldâve been OK that he solved the issue, but he solved nothing. We couldnât use the AC units during our stay there as the puddles of water were huge, in Hindsight. The price was pretty good, but I wouldâve rather paid more and not end up with my wallet stolen, and be able to use the AC unit and just in general Have something that worked. I will have this as a kind of unpleasant experience I had
Host Response
Hi Pablo, we are very sorry your recent stay at our home did not meet your expectations. Your feedback is valuable, and we are taking steps to ensure such incidents do not recur. We have addressed the A/C issue. Regrettably, we were unable to locate your wallet. We deeply apologize for the intrusion by maintenance staff during your stay, which is contrary to our policies on guest privacy and communication. We're reviewing our procedures with our team to ensure that our guests are always notified in advance and consent is obtained before any maintenance work is carried out. Ensuring the comfort and privacy of our guests is of utmost importance to us. Thank you for bringing these matters to our attention.
MarĂa Gloriana
Excellent, 1 year ago
Very nice and equipped.
Host Response
Hi MarĂa, itâs wonderful to hear that you found the property beautiful and well-equipped! Thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. Your comments have been shared with our local manager to help us continually improve. We look forward to your next visit!
Alejandro
Excellent, 1 year ago
Vacasa was terrible to deal with luckily the owners number was listed and he was extremely accommodating the house was great and super clean I will contact him directly next time
Host Response
Hey Alejandro, it's fantastic to hear that the house was great and super clean! Thank you for taking the time to share your valuable feedback; we are glad to hear you enjoyed the amenities. The team is sorry to learn about your experience with Vacasa, and we appreciate your comments. We will pass your feedback along to our local manager to ensure we improve in the future. We look forward to welcoming you back!
SofĂa
Good, 1 year ago
The place is like it looks in the photos photos Very small, for 1 or max 2 adults, no more. The distribution is a little particular, the service, shower and sink are not together It is 150m from the beach They are very annoying with the theme of the gate, although there is a neighbor of the property who is the one who opens and closes. We woke up with the door open, however they would draw attention if you did not close it immediately upon arrival It is a place just to have a bed and bathroom near the beach, but not comfortable to spend the day
Host Response
Hi SofĂa, your feedback is important to us, and it's disappointing to learn that your experience did not meet expectations. The layout and gate situation should have been more accommodating, and we apologize for any inconvenience this caused during your stay. Thank you for sharing your thoughts, as it helps us improve for future guests.
Susana
Excellent, 1 year ago
Even though it rained a lot! We pass it super, the house is spacious and cozy with many amenities which made us spend a time of well-deserved rest that we were looking for. The beach is close, the super and restaurants too. Recommended!
Host Response
Hey Susana, thrilled to hear you had a wonderful time despite the rain! Thank you for sharing your experience with us. We are glad you enjoyed our lovely home. The spaciousness, and amenities truly make for a relaxing getaway. Your recommendation means a lot, and we hope to welcome you back for another visit!
Nina
Excellent, 1 year ago
My family loved to stay in this condo. It had all what they needed. I highly recommend this place .
Host Response
Hi Nina, itâs wonderful to hear that your family loved the condo and found everything they needed. Thank you for taking the time to review your stay with us. We hope that you had a great stay! Your recommendation means a lot to us!
Anita
Excellent, 1 year ago
The place is beautiful, much better than the pictures. It has an excellent location, view and the pool area is very nice. Definitely a place I hope to come back to!
Host Response
Hola Anita, ÂĄmuchas gracias por compartir tu experiencia con nosotros! Estamos encantados de saber que la ubicaciĂłn y las vistas fueron lo mĂĄs agradable de su viaje. Realmente apreciamos sus comentarios y esperamos tener la oportunidad de hospedarla nuevamente.
Vidal
Excellent, 1 year ago
We usually go to the area as a family and this is the best place we have visited in the Guanacaste area, the view, the pool and the amenities exceeded expectations.
Host Response
Hi Vidal, we're thrilled to hear that your family enjoyed your stay in Guanacaste! The view, pool, and amenities exceeding your expectations, are wonderful to know. We appreciate your feedback and will share it with our team so they are aware of your enjoyable experience. Thank you so much for visiting. We look forward to welcoming you back for another great stay!
Anne-Sophie
Excellent, 1 year ago
A lovely quiet little compound with swimming pool a stoneâs throw to the beach, with everything you need in the little studio. I recommend it!
Host Response
Hi Anne-Sophie, thank you for taking the time to review your stay with us! It's wonderful to hear that you enjoyed the lovely, quiet compound and the convenience of the studio. Your recommendation is greatly appreciated, and we look forward to welcoming you back for another fantastic stay!
Yamna
Excellent, 1 year ago
Wonderful view of the sea and sunset. Quiet and safe place, it was perfect for the rest we wanted. Friendly staff
Host Response
Hi Yamna, we're thrilled to hear that you enjoyed the wonderful view of the ocean and sunset! It's fantastic that the location was peaceful and secure for your much-needed rest. Thank you for taking the time to review your stay with us. We hope that you had a great stay! Thank you for visiting and we look forward to hosting you again for another wonderful experience.
Logan
Good, 1 year ago
Late check in and early check out is a negative. Please increase the size of the TVs to fit the space. Otherwise a great place to stay. I would stay again.
Alexandra
Excellent, 1 year ago
This condo apartment is just like the photoâs description. Itâs beachfront and quiet. It is a family oriented place; so youâll never hear noisy neighbors or parties late at night. The kitchen has everything youâll need to make a nice meal. The view is beautiful! The pool has a nice size and the communication with the host was always on point!
Alejandro
Excellent, 1 year ago
Great views, the panoramic is better than expected. The house was better than expected and was clean and beautiful gardens The distance was father than expected and we saw some landslides on the road from El Coco and the house, the road was a little complicated and in bad conditions The house has a very steep highway, difficult for small or compact cars (not recommended) and a little far from the beach and supermarkets, you hace to exit the house only by car. In general the house, the view and the place was very quiet and peaceful. Fully recommended if you want a beautiful view and very nice pool for your pictures. We loved the place.
Oscar
Excellent, 1 year ago
Love the place , highly recommended
Yolanda
Excellent, 1 year ago
The apartment is beautiful, very spacious, clean and with everything you need if you want to cook. The view of the beach is amazing, the beautiful sunsets are appreciated. Simply spectacular. Maybe for older adults they may have some limitations as in the main bathroom that although it is super spacious, the bathtub is too high to enter, also in the entrance area to be in the slopes of the property, it may be difficult for them. Other than that, everything was great, the host was attentive to reply to the messages and was very kind. We really liked the complex, the pool was very nice.
Dan
Excellent, 1 year ago
This place is amazing. The view from the balcony is wonderful. Itâs easily walkable to the main drag in Jaco. We felt very safe, even walking at night. Beach is pretty dark at night so itâs probably advisable to stay in lighted areas. We really enjoyed our stay.
Michael Andre Jr
Excellent, 1 year ago
This place is amazing and I plan on returning. The staff and the locals were overly friendly. It looks just like the photos with 3 hammocks. 5 stars
Saara
Excellent, 1 year ago
This has been our favorite AIRBNB weâve rented in Costa Rica! Highly recommend and will definitely be back!
Kevin
Excellent, 1 year ago
Awesome !
Rob
Excellent, 1 year ago
Great time.
Reinier
Excellent, 1 year ago
Excellent place
Annia
Excellent, 1 year ago
Great communication with host , clear directions to arrive . The apartment has all items needed to have a pleasant stay .
Allen
Excellent, 1 year ago
The place is very well located, away from the noise of the center of Jaco. But within walking distance of everything. The gorgeous condo. A spectacular ocean view.
Andrea
Excellent, 1 year ago
Beautiful! I highly recommend!
Johnathan
Excellent, 1 year ago
I had a fantastic stay at this Airbnb! The location was perfect, just a short walk from the beach, which provided stunning views right from the property. Everything I needed was conveniently close, including great restaurants, making it easy to explore the local area. The security was excellent and very strict, which made me feel safe throughout my stay. The host was attentive, and the overall experience was smooth and enjoyable. If you're looking for a peaceful beach getaway with a great view, excellent food options nearby, and top-notch safety, I highly recommend this place!
Kyle
Excellent, 1 year ago
Our family was in town visiting friends and stayed in this beautiful condo. It has a gorgeous ocean view, and is very spacious. The condo is within walking distance to several delicious restaurants, we went to Kokos and SeaSalt while we were here. The pool is beautiful and refreshing and had easy access to the beach. Thank you for your accommodations!
Julieanne
Repeat guest
Excellent, 1 year ago
This is the 2nd year we stayed here & it was the same great experience as last time. We will stay here again next visit to Jaco!
Brandon
Excellent, 1 year ago
Nice place nice view strict on having guests