Gerardo Martinez

Reviews

215 total reviews

85% rated 5★

215 reviews

4.80

2019–2026

215 reviews

5BR Villa in Atlixco

Oscar

Good, 3 weeks ago

Very nice house but it lacks maintenance. The pool lacks a lot of maintenance. The tile can cause cuts, especially for young children.

5BR Villa in Atlixco

Jorge

Excellent, 6 months ago

This place is excellent, and with Gerardo as the host and the people who support him, it’s even better. A shout-out to Ms. EMA, who is an excellent cook, and to Mario, who helps with everything related to the house—both excellent people.

I highly recommend it. The house is very nice, clean, and has everything you need to have a pleasant stay.

Host Response

We look forward to welcoming you again whenever you like.

5BR Villa in Atlixco

Ariana

Repeat guest

Excellent, 7 months ago

It's very worth it, it's the second time we've gone to Gerardo's house and we had a great time. What we liked the most was the garden and the pool, we paid for the boiler service and the water was very warm, super good for the little ones, they certainly have a very pleasant time. The rooms are very comfortable, the living room and kitchen are perfect, everything is super clean. Mr. Mario helped us with some questions and gave us all the directions for a better stay and everything was perfect. Thank you for having us, we left very happy!

Host Response

We look forward to seeing you again.

The house is very nice, spacious and comfortable, as shown in the photos. The common areas and the pool are very well maintained and are ideal for socializing and relaxing. Overall we really enjoyed the stay and the place is very quiet. As an area of opportunity, communication with the host was a bit slow at times and we had a problem with the jacuzzi, since we wanted to use it for two days but it was only possible one day because the heater could not be turned on. Other than that, the experience was good and it is a recommended place to spend a weekend in Oaxtepec.

The Host was very attentive from the time the reservation was confirmed, very kind, and answered all our questions. The house matched the description of the property, the location was very good, the house was a good size for a family of 10 people, and it is recommended for families with children. Very spacious spaces. The facilities in great condition The support staff is very attentive to questions and requests. I would definitely return to the property and recommend it.

Host Response

Thank you very much Ale, it was a pleasure to welcome you!!

Excellent service and support, we had a very nice stay. Everything was clean, the pool was also super clean, the jacuzzi works perfectly. At the beginning, they welcome you to give you a tour of the house and explain in detail how everything works and where the kitchen utensils are, which we loved. On the second day they went to see if we needed anything, which we thought was a great touch. The property is in good condition.

5BR Villa in Atlixco

Jorge

Not good, 1 year ago

House with potential, but totally abandoned. Faulty plugs and switches, uncontrolled fans, jammed blinds. Unusable loft: loose ladder, extreme heat, no ventilation or mosquito net. Bathroom with an unbearable smell. Secondary room with old mattresses accumulating insects, an open door with no clear function, and a fan that only works with the light on. Pool with dangerous broken tiles, deteriorated walls and barbecue in terrible conditions. Sinks outside the rooms, not a very functional design. Deafening music until 7 am, impossible to rest. Maintenance staff entered without warning while my daughters were playing, with no respect for privacy. Misleading photos distort reality. For the price paid, the value equation is totally broken. It is unacceptable that it is rented in this state. I don't recommend it at all.

Host Response

Hi Jorge, as I told you, if you have any comments or requests, my phone is open. I did not receive any comments from you about any disagreement. We had communication every day and you never expressed any dissatisfaction to me. My house is not a new house, but more than 150 positive reviews support us. Some of your comments I find hostile and out of place. If the neighbors had a party, with a call you should have made, I would have sent security to check the noise. The bedrooms have mosquito nets, the blinds work perfectly, they surely did not know how to use them. We need to change the barbecue cover, which is scheduled for after Holy Week, and I have also considered improving the pool. Anyway, that's how things are. I wish you all the best.

5BR Villa in Atlixco

Rafael

Excellent, 2 years ago

thank you Gerardo everything incredible

5BR Villa in Atlixco

Mariana

Excellent, 2 years ago

Truly an excellent option to stay on your vacation :) the impeccable cleanliness, the luxury cook!!! Mario and Gerardo super attentive from vdd we loved it and we will definitely return to it , I highly recommend it very much for everything

5BR Villa in Atlixco

Alejandro

Excellent, 2 years ago

Excellent place to go with your family and rest!!!

5BR Villa in Atlixco

David

Excellent, 2 years ago

I highly recommend this home. We stayed 8 people in the house and we all had a lot of space to settle in. The house is ideal for going in a group, it has a pool, outdoor grill, tables for playing table games, kitchen with all necessary utensils and cutlery, numerous rooms and plenty of space. The location is within a residential section, so it is very quiet all day long. An important point is that Gerardo was always friendly and maintained communication at all times.

We loved spending the weekend at Gerardo's place. It has everything for an enjoyable and family stay. The kitchen is super equipped, the rooms are very comfortable and the garden is spacious to play. The pool is large and everything worked well, and the pool heater service was very helpful. Gerardo is always on the lookout for what you need. We would definitely come back!

Host Response

It's a pleasure to welcome guests like you and your family.

5BR Villa in Atlixco

Ariana

Repeat guest

Excellent, 2 years ago

We loved spending the weekend at Gerardo's house, this super well designed to house medium and very well cared for groups. We had a great time in the pool, the jacuzzi and the chapoteadero, in addition the garden is super nice and well cared for, 10 of 10, highly recommended ! Thank you for your attention.

5BR Villa in Atlixco

Renata

Excellent, 2 years ago

Incredible place! Super relaxing

5BR Villa in Atlixco

Carlos

Excellent, 2 years ago

We had a very quiet and relaxed family weekend, we will be back

5BR Villa in Atlixco

Octavio

OK, 2 years ago

The photos show or make the place look bigger; the bedrooms are quite small; there is nowhere to put clothes or suitcases; the bathrooms are tiny, and you have to share them with the other rooms. To use the microwave, you need the buttons to have letters on them, but these have worn off over time. You have to put a piece of wood on the grill to prevent the lid from falling off. For additional services, such as heating the pool and the bedroom, the price should be clearly stated, as the description mentioned one price, but they tried to charge a different one.

Host Response

It is worth mentioning that 5 reviews before and one after this review of Octavio have been rated 5 stars both in facilities and in service, he was always attended to like all the guests, in this case Octavio left the house without paying the boiler I had to call him 12 days after his departure to make the payment that he had not made. The bedrooms have a closet to place both clothes and luggage, the bedroom does not and the photos of the house are real, newly remodeled with new floors and wooden walls. Both the location of the house and the communication that is always 5 stars here was rated 3 and the quality of the house had never been evaluated during 4 years with 2. Regardless of these comments, I will pay attention to fine-tuning the details and making improvements.

we went as a family, the beautiful house meets expectations, meets what it offers and even a little more. The very attentive host and very flexible with the topic of schedules and availability, made us feel confident. The house keeper is attentive but very discreet. The garden and the pool are impeccable. It is a modern house located in a first-class residential neighborhood, next to the Pueblito de 0axtepec... we didn't have planned to stay the full day in the house and we changed our plans to enjoy it. To future travelers, I would only recommend that if they are traveling without a car they foresee what they will be occupying because they do not have shops as nearby, they can use public transport, but being an exclusive area there is not much. The house provides everything you need to make a grill or cooking utensils. we had a great time and we hope to be back next year. Thank you very much Gerardo for all your attention and kindness

Host Response

We look forward to welcoming you again. We were delighted with your visit.

5BR Villa in Atlixco

David

Excellent, 3 years ago

Everything was excellent, the pass was great! Looking forward to returning again!

5BR Villa in Atlixco

Karla

Excellent, 3 years ago

We had a great time, good room layout. The whole house is in good condition and they are identical to the photographs and descriptions. Pool heating is super good, it is worth it. The condition of some beds can be improved, but apart from that everything is excellent. Thank you so much for the stay, we're sure we'll be back.

In the photos, the place looked much better. The pool, the terrace fans, and the grill need maintenance. The beds are very uncomfortable. Instead of resting, you'll get tired. There were 9 of us staying, and there was only one lounger. I wrote to find out if we could check in a little earlier, and it wasn't possible (understandable, there are rules), but on the day of our departure (which is set for 11 am), they were already there at 9 am putting chlorine in the pool for the next guests. I don't know how you can be a super host if the towels are very old and stained, in the kitchen you can't find basic things like oil, you don't know how to program the microwave because the letters are all faded and you have to guess. We found a scorpion in the Jenga. The staff is very friendly, but that's not enough to feel that what you pay is worth it.

Host Response

Thank you for your comments, Monica. Yes, the fan stopped working and we have already ordered new ones. We have never received a complaint about the beds. On the contrary, the check-in and check-out times are as indicated on the platform: 3:00 AM and 11:00 AM. We normally give our guests a little extra as long as we do not have a check-in or check-out on the same day, as was your case. Regarding the daybed, it is not indicated on the platform that we have daybeds. If you noticed, the house has new wooden floors and walls. We keep the house in constant maintenance. Also, you didn't get new towels, but there are already towels, blankets, and sheets. Regarding the pool, if you noticed, the gardener cleans the pool every day at the same time, even if there is no change of guests. I'm sorry that the house was not to your liking, as it was for more than 100 guests who loved the house and the service. I'm sending you a warm greeting.

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