Luxury 8BR Villa Oceanview • Top Concierge

by Vacaanda Group

8

Beds

8

Baths

16

Guests




Reviews

5.0

4.9

4.8

4.8

5.0

4.8


Recent Reviews

5

Lara

9 months ago

We hosted a retreat at this stunning villa and had the best time! Andrea from the concierge service was super helpful with organizing everything, the private chefs we had were incredible and very accommodating with everyone’s allergies and Will and Esther (housekeeping) took amazing care of us every day. The only thing is that the internet was a bit spotty. The rest was great! We will definitely be back!

5

Anika

11 months ago

The hosts at the Airbnb are absolutely amazing and made sure the villas were clean and well stacked with all necessary amenities every day - definitely recommend staying here!

5

Marie

1 year ago

The house was absolutely gorgeous, very clean. Concierge was beyond great, communicated very quickly whenever I had questions from the time I booked it till the day we left. Was beyond helpful with executing everything I needed for me and my guests (as far as Excursions, Transportation etc.) The chefs that comes with the house was amazing!! Everyone there definitely made us feel at home. Would definitely recommend, and I would definitely pick this house again!!!

5

Sharon

1 year ago

We had a lovely stay at the villas. The houses are beautiful and the couple taking care of them are great. The management were also very helpful and responsive. The beach itself is not good for much more than the aesthetic but we enjoyed the amazing views from the villas. The location is private, though the road is very bumpy and needs to be redone. We did have some noisy neighbors arrive on the last day. Thankful they didn’t arrive sooner. Overall, we had a great time.

5

Adam

1 year ago

Great stay really enjoyed it

Host replied

5

Brandon

1 year ago

Booked it for a bachelor trip and was one of the best airbnb’s i have stayed in the world. The pictures do not do the home justice, the home and view is even better in person! Concierge was super helpful when it came to accommodating 3rd party services like booking transportation, reservations etc. The house keepers were fantastic as well, respectful and always on top of everything. Couldn’t have asked for a better stay! 10/10!

Host replied

5

Rukiya

1 year ago

The pictures honestly don’t do the place justice. The view, the property, and even the pools all look even better than expected. The front yard area was so beautiful and serene. The bunk rooms are not accessible through the inside of the house. This was not a problem but I missed that detail. Check in was super easy. I was surprised to have keys to manage for the houses. The concierge and staff were very responsive and helpful. We booked a chef and transportation with their help and that was wonderful. Chef Carlos was amazing!

Host replied

3

Karime

1 year ago

The home is absolutely beautiful.The concierge service initially was responsive and gave recommendations.However, closer to the trip we were handed over to the “in house concierge” for any questions,concerns,and requests.They weren’t quite as responsive.We never received clear check-in instructions even when we communicated that we were on our way and they arranged transport. We just gambles and knocked on door (no check in code given)and a man just opened door and went back to his room. The house was extremely hot.I guess we assumed they would at least turn on the a/c in the living room knowing our arrival time. During the actual stay, everyone was reasonably responsive.On our last night, 1 of the houses lost power.We communicated to Top Rentals and they gave us an option to stay in another Airbnb far away or recommended to stay in the house without power since it was our last night. No flash lights, portable air or nothing was offered to improve stay.We piled uncomfortably in 1 hous

Host replied

5

Claudio

1 year ago

Great place to stay at for a private vacation. The concierge was so helpful and friendly. Would definitely stay at again in the near future.

4

Johannes Maximilian

1 year ago

Stunning two villas with a beautiful, serene ocean view. We stayed here with our families and everyone was blown away by the beauty of the house and the great service from the on-site staff. Keep in mind though: The ocean is very rocky here and you cannot really go in for a swim! However, we were very disappointed with the host. IMO the chef's services are totally overpriced, even though they are described as included. They quoted prices on par or higher than most beach clubs in the Hotel Zone (basically New York prices). The host did not offer a meaningful resolution, relying on the nonrefundable rate instead. We declined the chef's services, but the location of the Airbnb then necessitates a lot of driving for restaurants and groceries (20 mins to Tulum, 45 mins ish to Tulum's hotel zone). We enjoyed our stay. I just wish it would not have felt like a cash grab even after we booked, which soured the experience.

Host replied


Location

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