Rooftop Penthouse

3BR Luxury Penthouse in Playa del Carmen

by Erika

Playa del Carmen, Mexico

3

Beds

3

Baths

9

Guests

Guest reviews

4.8

· 94 reviews

4.9

Cleanliness

4.8

Accuracy

4.9

Communication

4.9

Location

4.8

Check-in

4.8

Value

What guests are saying

4

Robyn

1 month ago

Overall we enjoyed our stay! Erika was a great host and very helpful/accomodating. AWA is a great facility and the concierge team on site was beyond helpful with smaller things like golf cart transportation, arranging cabs, and printing. Location is great with a little strip mall outside with a OXXO, coffee spot and restaurant. The reason for the 4 stars is for the unit itself. The seating area is small, so was tight for 4 people to sit comfortably with furniture that is a bit flimsy. Some upgraded appliances would be nice as well, aka the toaster wasn’t great. The AC controls were also very fussy, often needing to be reset to properly work. Some would also just kick out. To try and meet the energy allowance we slept with them set to 26-28 degrees and turned them off often. We found the unit quite warm. We got to stay at a different unit and they did not impose the same energy restriction, so I think that is a bit of a flaw for this unit.

5

Marco Antonio

1 month ago

An excellent option to be in a quiet place but close to the nightclubs on Fifth Avenue. The hosts were always aware of what was needed and provided clear instructions in advance for everything. An amazing place with a terrace and private jacuzzi! Everything was very comfortable.

3

Charmaine

3 months ago

The penthouse was smaller than expected, and we ran into several inconveniences during our family stay. The main reason for our low star rating is the host's response times—when issues arose, communication was incredibly slow and left us hanging. The kitchen freezer was completely out of order for the entire trip, meaning we couldn't freeze groceries or keep ice cream for our kids. While a separate standalone ice maker was provided, it couldn't produce enough ice to keep up with our family's needs. The living room AC also stopped working at one point; while the owner eventually reset it remotely from his phone that day, the delay in communication leading up to the fix was frustrating. Additionally, despite listing board games, there was only a single deck of cards and a backgammon set with missing pieces. The house rules also required manually shutting off all lights and AC every time we left. Decent location, but the lack of responsive management ruined a premium experience.

Host replied

5

Giuseppe Bruno

3 months ago

Beautiful home.

Host replied

5

Jonas

4 months ago

Quiet private area or complex. Perfect for us and really luxurious. However, to get to restaurants, you have to walk at least 10 minutes' walk. Supermarket right across the street

Host replied

1

Adam

4 months ago

Overall, this was a good stay. The unit was clean, accurately represented in the photos, and located in a nice property with a convenient location. We also appreciated the owners accommodating us with an early check-in at 1:00 PM after we found ourselves in a difficult situation upon arrival. The main reason for the 1-star rating is the restrictive power usage policies, which were not fully apparent BEFORE booking. We left the lights OFF most of the time and mainly used the AC and fans, yet still exceeding the limits and got charged xtra. Guests who prefer cooler sleeping temperatures should know the AC appears capped several degrees warmer than many would typically set it. The gym was closed for repairs for most of our stay, and the front desk/security staff could be more welcoming. Visitor access was also cumbersome, as EVERY guest requires a QR code. One of our friends was unable to visit because we could not obtain the required access code in time. Overall, a solid 1/5.

Host replied

5

Shelby

7 months ago

This place was just like the pictures! It was beautiful, spacious and lovely!

Host replied

5

Taylor

8 months ago

The unit was fantastic for our 5 guests (3 adults and 2 kids - 6 and 4). Private, quiet, spacious, and in a great part of Playacar for activities outside the complex. Would 100% return!

Host replied

5

Gina

8 months ago

Staying at Erika’s place was enjoyable for everyone. My family continued to remark at what a good find it was and how perfect the rooftop space was, the gym access, the beautiful grounds and the convenience of the restaurants across the street and just a bit down the way. Listening to the symphony of bird song each morning and night was one of my favorite parts of the day. Close to some really awesome beaches and 5th avenue but super quiet. Best of both worlds.

5

Talia

8 months ago

Amazing place! Will definitely come back!!!

Location

Location shown is approximate (within 1km radius)

Choose your dates

Select check-in and check-out


Hosted by Erika

Superhost

Similar stays nearby

Host

Breasy

Buy. Rent. Easy. Vacation rentals across Central America.

Explore

RentNews & ArticlesFor property managersAI agents

Destinations

Costa RicaMexicoNicaraguaAll destinations
Costa Rica

© 2026 Breasy. All rights reserved.

All destinations