4BR Luxury Villa in Hacienda Pinilla

by Vida Pinilla

Hacienda Pinilla, Costa Rica

4

Beds

4

Baths

12

Guests

Reviews

5.0

5.0

4.8

4.8

5.0

4.9

Recent Reviews

4

Felicia

1 month ago

Overall, the island house was a great place for our family’s needs. The housekeeper, Mary, was phenomenal. She went above and beyond for our family and we cannot thank her enough! We were under the assumption we had access to the laundry room, but the housekeeper only has access. The housekeeper handled all of our laundry needs. I also want to thank Rose for her support. I could not rate this property 5 stars, as we experienced some issues throughout the stay. It appeared they have an ant issue. Based on the geographical location, we are aware there will be animals and insects. However, some of the guests were awoken by ants crawling in their beds; particularly the room where the bunk beds are and the kitchen. The TVs were not functioning properly. The hot tub was losing water at various times and required refilling. We also did not have running water for about a hour. Customer service was great. They responded to our questions, requests, and handled our concerns in a timely manner!

Host replied

5

Laura

1 month ago

I rarely write reviews but felt compelled following our stay at the Island House. We were a group of two families, with 4 boys and the house was wonderful! A few comments for those considering a stay: 1. Mary (the housekeeper) comes daily and she is INCREDIBLE. Mary is lovely, cleans and does laundry daily and will cook breakfast daily. Truly a break for parents on vacation. 2. We hired Chef Daniel for brunch and dinner during our stay and he was fantastic. He was great with our boys and the food was delicious. Cannot recommend him enough!! 3. The main road into Pinilla is under construction which significantly altered how we spent our time. The alt route is a bumpy dirt road for 25 mins, you can’t just “run out”. You get used to it but it is an inconvenience and I wish I had known prior to booking. 4. The house has a troop of monkeys that like to visit in the mornings and they are awesome. 5. Pass on golf carts - not necessary or worth the money. Easy enough to just take a car.

Host replied

5

Tom

1 month ago

Great House for entertaining. The privacy is nice, but not much is close by. A rental car is a MUST as nothing is really within walking distance. The dirt road leading up to the resort/development is a bit rough as well. Make sure to have a car with clearance and perhaps a 4 wheel drive. I can’t imagine some of those dirt roads after heavy rains. With road construction, it was closer to 45 min to Tamarindo. Maybe when the new road opens, it’ll be closer? Also, the listing stated that laundry facilities were available, however the owner keeps the laundry room locked up and the housekeeper is solely responsible for doing your laundry which we felt was a bit misleading and obviously preferred to do our own laundry on our own time. The chef/housekeeper although is a nice touch, is only available during morning hours. Overall it was a really nice home, and I’d be happy to stay there again. The team was really responsive to our requests, and was really helpful at times.

Host replied

5

Riley

2 months ago

This was a very enjoyable stay. We have been to Costa Rica a few times and this was a great home. We were familiar with the area and picked this house because of previous experiences. It has a great location away from traffic yet close to the beach. We will stay again.

Host replied

5

Alfredo

6 months ago

Great house, just as described. Joel was always responsive and very friendly.

Host replied

5

Víctor

8 months ago

The house is very nice, nicely decorated and in general you can enjoy it a lot as a family, since its layout helps you enjoy it a lot.

Host replied

3

Ryan

1 year ago

House was great and exactly as it was presented in the pictures. However, the communication was not good. Multiple times they failed to notify the security team that allows entry into Hacienda Pinilla which created a problem for us. They are also slow to respond and not available 24/7 as advertised. The house, pool and grounds were great, only the communication needs major improvement.

Host replied

5

Jonatán

1 year ago

Thank you. My friends loved Costa Rica and Pinilla.

Host replied

5

France

1 year ago

We had a wonderful stay at the island house. The house exceeded our expectations from the photos. The backyard was private, had shade to escape the sun and was full of chirping birds and moneys. We saw the monkeys in the trees several times throughout our stay - including several babies. The house was well stocked with supplies and kitchen amenities, plenty big for two families, had comfortable beds and pillows and perfectly cool air conditioning in each room. The hosts were quick to respond to any of our inquiries and overall communication was great. We arranged our transport to/from the airport, golf carts and rides into town through them and it worked out very well. We also had an issue with our safe and they resolved it within a few hours. All that said, the best part of the house was Mary. She was lovely to have around, made amazing breakfasts and kept everything neat and clean.

Host replied

5

Jorge

1 year ago

The house is beautiful, spacious and very well maintained. Maricruz's service at the house every day was exceptional. The location is perfect and very convenient. Overall very good service. Highly recommended.

Host replied

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