Home in Isla Mujeres
Guest reviews
4.9
· 25 reviews
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What guests are saying
5
Dustin
1 month ago
Fantastic all around.
Host replied
5
James
1 month ago
Great home and location with pristine beach and water. The staff was incredible and made the stay much better than anticipated.
Host replied
4
Grena
2 months ago
The house was fantastic - spacious, clean, great location. The staff provided were amazing - very responsive, excellent cooking, kept the place clean. The location is great - very near Punta Sur, Garrafon Park & Kin Ha - all within walking distance. Several restaurants and bars nearby. The pool is on the small side but very nice. The beach behind the house is fantastic. The house did have a couple of disappointments - the soaking tub in the master bath does not work and we were told it hasn't for years - why is this listed as an amenity? Also, the listing states there is a washer & dryer but does not state that it is not available for use by renters - you can only have 2 loads of laundry done per week and this must be done by staff - renters are not allowed to use them. This was not disclosed until the house manual was provided 2 days before arrival. Overall, it was a great place with a few flaws that should have been disclosed in advance but did not detract from our stay.
Host replied
5
Dvir
3 months ago
Villa Chan Kah exceeded all expectations from the moment we booked. Emilia, our e-concierge, went above and beyond coordinating a photographer, boat trips, and excellent restaurant reservations. The grocery pre-stocking service was incredibly convenient. Additionally, Abel the caretaker and Marie the chef were wonderful. They arranged taxis, picked up extra groceries, and prepared delicious breakfasts, lunches, pool-side snacks, and frozen cocktails. We also hired their special dinner chef service for a birthday celebration, which was a major highlight. The property was in pristine condition, perfectly equipped for a large group, and offered direct access to a beautiful beach. With a kid-friendly pool, hot tub, and several walkable cafes nearby, we highly recommend this villa!
4
Sydney
5 months ago
We had an amazing stay at villa chan kah. The staff was so friendly and helpful and you really can’t beat how beautiful the house is. I would absolutely book again.
5
Denver
5 months ago
This place is absolutely gorgeous and the staff were amazing and supportive the entire time. I would recommend this place to anyone coming to Isla Mujeres.
5
Andrea
6 months ago
Beautiful house, amazing staff. We were a family of 15 people - from a 1 yr old to a 71 yr old and it was just lovely.
5
Kevin
7 months ago
What a place! We came down with three other couples for my wife’s birthday and the house and staff exceeded our expectations on every level. From the start, Emilia was incredibly responsive with my questions and also assisted with transportation, dinner reservations and helped us book a boat for a day. The house itself is incredible…just as nice if not nicer than the pictures. It’s one of the only (if not the only) house in the area with beach access for swimming, snorkeling or just lounging. The on-site staff were also amazing and went out of their way to make us feel at home. Can’t recommend this place enough and we are already planning our trip back!
5
Clarissa
7 months ago
We went for my bachelorette and this house was absolutely perfect! Beautiful, big enough so we didn’t feel cramped, plenty of bathrooms and the staff that comes a long with it go out of their way to make your stay great. Emilia helped me so much with everything! Would highly recommend staying!
5
Jared
7 months ago
Wonderful place to stay on island! The host was extremely accommodating and had expert knowledge/service for experiencing Isla Mujeres.
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