La Isla Residence Diamond
The Space
This property is fully restored following "Otis" and offers a wide range of amenities to enhance your stay. The complex includes:
- Eight large pools, including an adult pool
- Private beach club
- Waterpark with slides
- Spa with seven massage cabins, steam room, and sauna
- Fully equipped gym
- Ludoteca (children’s playroom)
- VIP cinema room
- Three restaurants
- Tennis courts
- Paddle courts
- Cycling track
- Beautiful green areas
Each bedroom has a private bathroom. There is also a service room, ideal for bringing your own service staff or nannies for children. Many guests use this room depending on the number of people in their party.
You will find everything you need here to make your holiday memorable. The private beach club is luxurious, and golf carts provide transportation throughout the complex.
Location
The location is excellent, with the main attraction being its proximity to La Isla shopping center. A special entrance is located just 20 meters from the tower, allowing easy access to the shopping center without needing a car—perfect for strollers and children.
At night, the location is very convenient. Harry's restaurant is almost directly opposite the apartment, and SHU is only 50 meters away.
Guest Access and Amenities
The complex is family-friendly and equipped with amenities for both children and adults, including:
- Clubhouse with a fully equipped gym
- Spa facilities with massage cabins, steam room, and sauna
- Outdoor children's playground
- Playroom and game room with billiards and ping pong
- Two pools
- Garden and beach club
- Various sports courts
To reach the beach club, guests must request a golf cart pick-up. The beach club offers restaurant and bar services and welcomes children.
Additional Information
Daily cleaning service is mandatory and costs 400 pesos. The cleaner is trustworthy, patient, and good with small children. She can prepare simple meals such as chilaquiles, quesadillas, and eggs, as well as more elaborate dishes. Cooking service is available for an additional 200 pesos per day.
You may bring items from outside if needed, and a taxi service is available for transport. Payment for cleaning and cooking services is made directly to the cleaner by cash, deposit, or transfer. Charges apply from the day of arrival until departure.
For groups of 10 or more people, an extra person fee of 650 pesos per night applies. Extra mattresses are available, and additional guests can use the living room and service room. Both children and adults are counted toward the occupancy limit.
Check-in is after 3:00 pm, and check-out is before 11:00 am. Early check-in or late check-out can be arranged for a fee of 1,500 pesos each, subject to confirmation and coordination.
Residential Rules
Occupancy limits in common areas are based on the apartment size:
- 0 to 120 m²: 6 people
- 121 to 160 m²: 8 people
- 161 to 200 m²: 10 people
- 201 to 240 m²: 12 people
- 241 to 280 m²: 14 people
- More than 281 m²: 16 people
Fines for Infractions
- Coolers or use of towels other than white in pools: 3,000 pesos (second warning)
- Pets in restricted areas or elevators: 3,000 pesos (second warning)
- Use of inflatables exceeding 120 cm: 3,000 pesos (second warning)
- Service staff or nannies using pools: 5,000 pesos (second warning)
- Hanging towels or clothes on balcony rails: 3,000 pesos (second warning)
- Excessive noise or disturbances on terraces (parties): 5,000 pesos (second warning)
- Throwing trash or spitting from balconies: 5,000 pesos (second warning)
- Pets inside pools: 15,000 pesos (direct fine)
- Driving over 25 km/h in parking lots: 2,000 pesos (second warning)
- Use of quad bikes, motorcycles, golf carts, or cars on cycling and pedestrian paths (except Bali to beach club section): 5,000 pesos (second warning)
- Unauthorized vendors in common or concessioned beach areas: 3,000 pesos (second warning)
- Use of common areas without badge or bracelet: 1,500 pesos per person (second warning)
- Parking in unauthorized spots or disabled parking for more than 15 minutes: 2,000 pesos (second warning)
- Other infractions as per regulations: 1,000 pesos (second warning)
Reviews
4.8
4.8
4.9
5.0
4.9
4.8
Recent Reviews
5
Yesenia
1 month ago
Me encanta, vale totalmente la pena. Las instalaciones son increíbles, se disfrutan mucho. El anfitrion super amable y atento. Mucha limpieza, algunos detalles de desgaste en muebles de cocina. Tienen una TV grande, sillon amplio, lindos balcones, cercania a oxxo y tiendas. Lo unico que no me gustó fue que se anuncia como 5 habitaciones y no, tiene 4 realmente y una cama improvisada en la cobacha donde esta la lavadora y el servicio. Pero volveria sin duda.
5
Mariana
1 month ago
Me encantó está en el departamento. La atención de los anfitriones fue excelente. Muy al pendiente de todo !! Me hubiera gustado el aire acondicionado un poco más frío de las recámaras pero todo lo demás estuvo increíble !!!
3
Wendy
2 months ago
El apartamento es hermoso, pero la ubicación no es lo que esperaba
5
Fernanda Jovana
2 months ago
Excelente anfitriona!
5
Adrian
2 months ago
Bueno, muy bonito el departamento y cómodo!
5
Claudia
3 months ago
Un lugar excelente, la mejor atención. Dan ganas de regresar
5
Elaine
3 months ago
Todo muy bien !!!
5
Jorge Miguel
3 months ago
excelente servicio de alojamiento, con limpieza y cocina
5
Isbana
5 months ago
Buena comunicación, muy buena atención desde el momento en que te aceptan. 10/10
5
Wendolynn
5 months ago
It was a very relaxing weekend: both restaurants were great, the kids had a blast going to all the pools. Lupita is an excellent cook, she took care of everything for us.
Location
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Location shown is approximate (within 1km radius)
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