11BR Villa in Tulum

by Vacaanda Group

Tulum, Mexico

11

Beds

11

Baths

16

Guests

4.4

8 reviews




Reviews

4.38

(8 reviews)

4.5

4.8

4.2

4.0

4.8

4.0


Recent Reviews

4

Sutguery

3 months ago

Nice place. It would be better if the maintenance of the electricity, air conditioning, drainage and cleanliness were checked beforehand. Very nice house and facilities. 100 percent recommended.

5

Riana

3 months ago

Loved the Villa!

5

Alvaro

5 months ago

From the moment I booked, they contacted me right away to send me the location and ask about my arrival time. Arantxa, the super-friendly concierge, was waiting for me. He showed me around the house and gave me all the information I needed. Wiri

Host replied

4

Samantha

6 months ago

We thoroughly enjoyed our stay in Tulum! We had a big group of 16 and everyone had enough space and their own room and bathroom. Cons: -The house was located pretty deep in the suburbs. If you want to go to the hotel zone/beach definitely arrange private transport or rent a scooter. Some small places are walkable though to the city center! -The AC in the house could be pretty finicky in some rooms. The main master bedroom upstairs in Casa Veleta only has one unit and didn't cool down the room hardly at all while we were there. -Some of the house amenities broke because of wear and tear. Pros: -All of the pros of this Airbnb FAR outweigh the cons. The concierge was extremely responsive and would always send someone immediately to fix anything we said was broken. They came multiple times and checked the AC, refilled water tanks and scheduled private transportation. We loved having a huge space for all of us to hang out. We would absolutely stay again!

5

Robert

1 year ago

We had used this property for our families vacation!! It was amazing, we had family from Europe & US all in one place, it was exactly what we expected, if we ever had any questions we always received a timely response with great detailed information! We even did dinner one night at the house and it was spectacular, I would highly recommend this property to anybody who is looking for a nice peaceful time in Tulum!! Will 100% be back on my next visit to Tulum 🤙🏽🌴

Host replied

2

Austin

1 year ago

Facundo from the host team was great and helpful. Everything else was extremely disappointing. Night 1, water shut off in the middle of the night, it was fixed the next day, but unacceptable for a $14k villa. Host team argued with us and tried to charge us extra for towels when not enough were provided for our group. Multiple rooms had mold around the ac units. WiFi did not work for the entirety of our stay in Casa Veleta. Even when they came and fixed it, it would shut off almost immediately after. The rooftop jacuzzi did not work for the entirety of our stay, it wouldn't get warm no matter how many times it was fixed. Every single member of our group received multiple massive spider bites; upon checking the rooms, many had massive spider webs in and around the bed areas. This needs to be cleaned. We had their chef service w an extra fee and our orders were incorrect. Many broken items in the home; furniture mostly. The general upkeep was poor; broken cabinets and inoperable items.

5

Jake

2 years ago

Our group of 13 had a lot of fun here. We had plenty of room. The concierge was extremely responsive and helpful in setting up our transportation, private chef meals, grocery/drink delivery, housecleaning requests, and massages. Super convenient - thank you all for a memorable stay!

5

Dang

2 years ago

Great place to stay in Tulum. Host was very easy to work with and helped out with all of our vacation needs.


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