Una pérgola privada frente a la playa, varias piscinas y un río lento crean el ambiente perfecto en esta casa de 4 habitaciones en Acapulco. Tiene capacidad para 10 personas e incluye canchas de tenis y pádel, opciones gastronómicas y servicios ideales para familias.
El espacio
Disfruta del mar, varias piscinas y la comodidad de un apartamento bien equipado en Torre Emerald. La propiedad ofrece muchas opciones para relajarse, mantenerse activo y pasar tiempo con familiares o amigos.
Los servicios incluyen:
- Club de playa
- Bar de playa
- Restaurantes
- Área de juegos para niños
- Cancha de tenis
- Cancha de pádel
- Gimnasio
- Voleibol de playa
- Piscina para niños
- Piscina con río lento
- Toldo privado en la playa
- Carrito de transporte a la playa
- Ascensor
El club también cuenta con:
- Spa
- Área para niños
- Sala de juegos
- Cine con reservación
- Cafetería
El espacio está diseñado para ofrecer un entorno seguro y cómodo para toda la familia, especialmente para los niños pequeños. Relájate en la terraza, admira hermosos atardeceres, sal a caminar, haz ejercicio o disfruta del tenis y el pádel. También puedes descansar en la playa o junto a las piscinas.
Hay restaurantes en la propiedad, lo que facilita disfrutar de las comidas sin salir. También hay servicios de entrega de alimentos, incluidos Uber Eats y proveedores similares.
Se proporcionan toallas de playa personalizadas. Los huéspedes que disfruten cocinar pueden utilizar la cocina, y se puede coordinar asistencia por un costo adicional.
Los masajes pueden reservarse directamente a través del spa.
Acceso de los huéspedes
Los huéspedes tienen acceso a las siguientes instalaciones y servicios:
- Piscinas
- Playa con toldo privado
- Restaurantes
- Gimnasio
- Canchas de tenis y pádel
- Voleibol de playa
- Piscina para niños
- Piscina con río lento
- Carrito de transporte a la playa
El edificio cuenta con ascensor. El personal de recepción puede ayudar con cualquier pregunta, y allí se pueden comprar agua embotellada y hielo.
Información importante
Los huéspedes pueden disfrutar de todos los servicios disponibles, pero deben usar las pulseras proporcionadas por el club. Las pulseras deben devolverse al momento de la salida. Se aplica un cargo de $500 pesos si se pierden.
Para reservar el toldo de playa, proporciona el número del apartamento al miembro del personal asignado.
La tarjeta blanca se utiliza para cargar dinero y hacer compras en la isla o en la playa. Puede recargarse regularmente en el club. Cualquier saldo restante se devolverá al momento de la salida. Cuida la tarjeta y devuélvela para evitar un cargo de reposición en caso de pérdida.
Se requiere un depósito de seguridad en efectivo de $5,000 pesos al momento del registro. Se devolverá al momento de la salida, siempre que se hayan cumplido las normas aplicables a todos los inquilinos.
Se proporcionarán detalles adicionales al llegar. La propiedad es segura y cuenta con vigilancia, pero los niños deben estar siempre bajo la supervisión de un adulto. Hay salvavidas en la playa; sin embargo, los huéspedes son responsables de actuar con la debida precaución.
Se permiten hieleras en la playa, pero no en las piscinas. En las piscinas solo se pueden usar vasos de plástico, y no se permiten bocinas en el área de la piscina.
Respetar las reglas de la propiedad ayuda a garantizar una experiencia agradable para todos.
Guest reviews
4.9
· 60 reviews
5.0
Cleanliness
5.0
Accuracy
4.9
Communication
5.0
Location
4.9
Check-in
4.8
Value
What guests are saying
5
Elen
1 month ago
The accommodation is comfortable, spacious and as described. I traveled with my family and with a person in a wheelchair, and the spaciousness of the accommodation makes it very comfortable to move a person with reduced mobility. Travel with children, and the facilities allow you to do several activities inside the complex. I also travel with a small to medium-sized pet, and I should mention that within the complex they tell you where you can walk the pet. Pets cannot be in common areas such as beach loungers, swimming pools, or restaurants. There are rules that you must follow to avoid penalties, which helps make the place a quiet, safe place. My stay was very pleasant, enjoyable, and quiet. Sara and Roci always answered my questions very quickly. We'll definitely be back. Thank you.
5
Mayra
6 months ago
Thank you, Sara, for helping us at such a critical time. May God bless you today and always, and may you continue to retain that wonderful quality as a human being—an empathetic and very kind person.
5
Allan
6 months ago
Sara is a great host, helped us in our stay with anything we needed. The place is just as described, very comfortable and high end.
Host replied
5
Nallely
7 months ago
Thank you very much
Host replied
5
Ross
8 months ago
The apartment was impeccable and Sara was very friendly and helpful from start to finish. I definitely recommend it and we'll be back soon!!! We felt at home
Host replied
5
Ana Katya
8 months ago
Super nice place, matches the photos, everything is clean and in good condition. Everything was impeccable, the kitchen was super equipped, super comfortable!! The residential complex and the apartment are beautiful! Highly recommended. The host was super attentive, friendly and helpful. Of course, we'll be back soon!!
Host replied
5
Cristian
9 months ago
The accommodation is amazing, access to the beach is very easy and convenient, the general facilities are very good and the staff's service is amazing. The apartment is very nice, spacious and very comfortable, it has everything you need for a satisfactory stay. Sara is a superhost, she made us feel at home and was always attentive to our stay, provided very clear directions and was very accessible at any time.
Host replied
5
Ana
9 months ago
Everything was just as advertised! Very clean apartment and great proximity to the beach!
Host replied
5
Andrea
1 year ago
We love it here. Attention, cleanliness, support, location, everything. I would definitely go back.
Host replied
3
Ximena
1 year ago
Hello Sara , Thank you for your attention, but we want to share that our experience was not the best. The first day everything was fine, but the next day, when the cleaning lady came in, the apartment was practically the same: there was no general cleaning, they just made the beds and washed the dishes. The bathrooms were still dirty and there was no soap, shampoo or amenities, just toilet paper. This was disappointing, as we were told that cleaning was included. We also couldn't enjoy the common areas because they were always crowded and we never got loungers on the beach or in the pool. In addition, the administration was very strict: everything required authorization from the owner and I had to constantly notify who was entering or leaving, which was very stressful. They even charged us $500 for the loss of a single access bracelet, which we felt was excessive. For all these reasons, we request a refund for the cleaning service or some compensation, since we were unable to enjoy
Host replied
Location
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