4BR Villa in La Paz

I'll start with the positives. This is a very nice well kept home with a nice pool and good space for a large party. I received a pin with the accurate location a few hours before arrival. There was an issue with a mouse nest in the oven when we opened it but it was fixed in about 12 hours, but it raises the question of how thoroughly the house was actually cleaned before we arrived. We did run into issues with host communication and not feeling safe around the area. There were multiple house alarms that went off nearby early in the morning. This cause Rich to show up in the back yard suddenly at 7 am as he thought that the home was being broken into. I'm not sure if that has been an issue in the past but it gave us concern. In addition there are dogs in the neighborhood that will chase your car (and kids if out walking). In fact Rich did not recommend that we leave the property to walk at all. There is no gate surrounding as many nearby properties have. We didn't feel quite safe due to the area so we just wanted to put the concern out there. We in the end decided to move properties, something I've never done before, to ensure the safety of our party which is where things got a bit worse. I contacted the host through airbnb to request to shorten the stay and got absolutely no response. I then contacted Airbnb directly for help and was told to book another place and move if safety was a concern. Airbnb attempted to contact the hosts, Rich and Bev for another 24 hrs until finally they responded to them. Then Bev called and said she would be at the home to check us out within 15 minutes and proceeded to check every bedroom and bathroom while we were still packing to leave. All the while making comments such as "maybe our desert isn't for you" which really put us off. I think as a host, comments such as those are inappropriate. I think response time should be better to inquiries, and if I'm on vacation with my family I don't want to lose time having to ensure our safety or have to contact Airbnb for additional support. So in short, it is a nice home, not the best area and a bit of a drive to La Paz. The host should respond quickly and respectfully to all guests as this does affect the experience.