Wake to the sound of gentle waves, step onto soft golden sand, and discover...
Guest reviews
4.9
· 24 reviews
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What guests are saying
5
Amy
1 month ago
If you’re looking for a place that feels like an all inclusive resort this is it! From the cold towels and welcome drinks upon arrival to the amazing food and bartender throughout our stay made our vacation even more amazing. Jessica the concierge was an incredible communicator from before our trip to the end. Only downside is it’s not that easy to walk into town, but for us we enjoyed just staying at the house and relaxing so it wasn’t a big deal for us.
5
Olga
4 months ago
We had a wonderful stay at Brock's property Casa Caleta. Jessica truly went above and beyond — welcoming us with margaritas and appetizers, which made us feel right at home. The property was clean, comfortable, and very well taken care of. Mari and Sergio were great as well. Overall, the hospitality was exceptional, and I would gladly stay here again.
Host replied
5
Joli
7 months ago
Amazing house - amazing staff - great experience from start to finish!
3
Neena
7 months ago
Casa Caleta is an amazing villa with incredible staff, like all the other reviews say. Prior to our experience below, we were talking about going back next year. On the other hand, as 6 adults and 3 toddlers, we were charged $3,569 USD for 6 days of groceries. (I'm not counting the 20%+15%+16% in service, coordination, and VAT fees which we were told about ahead of time.) I.e. we were charged $100 USD for 5 pints of ice cream and $20 USD for 4 mangos, before the fees. My mistake was that I didn't *insist* (I asked on Day 1, but didn't follow up when I didn't receive it) on seeing the bill until checkout day and I blindly paid it without disputing it live. The worst part is that when I emailed Brock about it after, he insisted that was fair pricing (with a million reasons I disproved over many emails, but he will probably bring up in response to this review) and tried to low ball us $250-$750 to not leave this review. If you stay here, make sure you know exactly what you're paying.
Host replied
5
Annie
8 months ago
We had an incredible experience! We got married here and it was perfect. The staff were amazing, great location, and the house was a dream. Would do it all over again, thank you!
5
Kelsey
10 months ago
Too many amazing things to say to be able to fit it all in one review but I’ll share some highlights! The staff were above and beyond, incredibly helpful, incredibly welcoming and cheerful. The meals were so delicious and fresh and catered expertly to different dietary needs. The rooms were all outfitted with comfortable beds, soft towels, and great AC. The beach was right at our front door. The spa services and boat tour booked were top of the line. We’d all go back in an instant!
Host replied
5
Travis
10 months ago
I took my wife and 2 daughters, 17 and 15 to this amazing get away. We were met with open arms from the most friendly staff ever. They went above and beyond the entire stay. Each and every one of them are great people who are just enjoyable to be around. The house is over the top beautiful. We spent the entire time in the pool and in the ocean. Job the bartender has perfect conversation, information and humor. The cook is a total master at his profession. We went to a super fancy restaurant one night, his food is better. Sergio the house man will take it apon himself to make sure you do nothing, the maid had the place perfectly clean every day. We have never had such a relaxing, fun, full of food time in our lives. Highly recommend this casa to anyone visiting Puerto Vallarta. There was not a single disappointment, only serveral happy, joyous and fun days. Thank you for sharing your space with us
5
Elisha
10 months ago
Beautiful place. Excellent staff.. we had a great time
5
Michael
1 year ago
What an amazing stay we had at Casa Caleta! The house was amazing and exceeded expectations. We were greeted by our full staff; housekeeper, bartender, houseman, chef and concierge. The concierge and I had been communicating for a few weeks before arriving (we had a few special requests). She had everything that I asked for and was great at anticipating our needs. The rooms are spacious and well-appointed, the outdoor area is everything you can ask for (pool, hot tub and the beach) and we felt like royalty the entire stay. I have to give a special shoutout to 2 notables.. Job, the bartender was fantastic. Attentive and very skilled. Alex, the chef, was amazing. He is truly a chef (not a cook) and could make everything we asked for. I don't know what more we would have wanted that Casa Caleta and the staff couldn't (or didn't) provide. Great stay and great value! We WILL be back! BTW, 1000 characters is not nearly enough
Host replied
5
Renea
1 year ago
While the setting and home are incredibly beautiful, it's the service team that makes this stay 5 Stars. As soon as I booked it, Jess was proactively communicating and was incredibly responsive to my questions and requests. We were warmly welcomed by the team (with cool towels and cocktails!) for introductions and tour of the property. Sergio and Mary ensured the property stayed pristine and took care of all our needs while Chef Alex and Mixologist Job created the finest cuisine and cocktails that rivaled anything we could possibly find in town (honestly, just stay onsite for all the meals and drinks!) Everybody in my party agreed they would book with Casa Caleta again. Thank you for a fantastic stay in Puerto Vallarta!
Host replied
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