Janna
Reviews
Superhost56 total reviews
98% rated 5★
56 reviews
4.98
2019–2026
56 reviews
Carlos
Excellent, 4 weeks ago
Excellent place
Ricardo
Excellent, 1 month ago
Everything was excellent. The service from the people in the house and the host was the best. The facilities are also very good. Everything's perfect.
Walker
Excellent, 1 month ago
We loved spending time at Janna’s place with our family. The house, the staff and everything about our stay was great. Janna is a great host
Zac
Excellent, 4 months ago
this was the perfect place for our family to gather. The housekeeper Bety went above and beyond to meet our families' needs. we were impressed with the security of the Villa. it's already inside a gated community and is walled with a secure door which is opened by staff. There were so many activities available - tennis, pickle ball, swimming, billiards. we also loved all the different seating areas, this was exactly what we wanted to naturally bring the family together. overall just an incredible and unique property that is ideal for a family vacation.
Victor
Excellent, 6 months ago
Amazing service and cleanliness, the facilities are amazing.
Maria Jose
Excellent, 6 months ago
We loved it! A real luxury to stay in this house, it has everything you need and the service is excellent
Samuel
Excellent, 7 months ago
Me and my wife had our wedding in Atlixco and our families stayed in Janna’s property. It was absolutely perfect. The location is fantastic, the property itself is stunning (all our family were amazed at how beautiful it was) there was so much space for the kids to run around and play in the pool and honestly it couldn’t have been better. Janna was super helpful and gave us everything we needed. The property is beautifully kept and the service was impeccable. The only downside was that eventually we had to leave 😭 Thank you so much to Janna & Betty 🫶 you helped make our wedding weekend really special ✨
Ramiro
Excellent, 7 months ago
The house is very nice, much better than the photos. There are many activities to spend a few days with your friends or family. Janna is very kind. Don't hesitate to rent it. Thank you for everything.
Arturo
Excellent, 9 months ago
Excellent experience. The house is amazing, the amenities are fabulous, just as the host describes and even better! Unparalleled service, very helpful people and delicious cooking. The best experience I've had in all my years as an Airbnb user. Definitely highly recommended!
Wes
Excellent, 10 months ago
Janna was an incredible host and the onsite staff were incredible. This was easily one of the best stays I’ve had with Airbnb.
Adrián
Excellent, 10 months ago
This place is magical, it's perfect. It certainly has everything you need to spend the best weekend. Janna and her team make it very special.
Emilio
Excellent, 10 months ago
Excellent house, the facilities are amazing and everything is in very good condition.
León
Excellent, 11 months ago
Our experience in Villa San Francisco was excellent in every way. The property is in perfect condition, with all the necessary amenities to enjoy and relax. The pool, paddle tennis court and tennis court are impeccable, and there is also a wide variety of games and spaces for all ages. The location is ideal and the service was exceptional: Janna was always attentive, friendly and available for any detail. The staff at the house were friendly, very helpful and did an excellent job. And the pizzas were exquisite! You can see the care and dedication in every aspect of the villa. Definitely a place we'd love to go back to. Highly recommended!
Dirk
Excellent, 1 year ago
Excellent place and everyone treated us very well. We spent a few super happy days as a family. Highly recommended and Bety cooks super delicious and was very attentive.
Lori
Repeat guest
Excellent, 1 year ago
Janna is an excellent host, super responsive. This was a return trip for us and it was absolutely perfect again. It is one amazing place and the service is wonderful. The house and grounds are beautiful. Bety is a treasure and so pleasant to be around. 100 % recommend. Please do not pass on the pizza, or you will be sad. I don't want to repeat myself previous review. I'll just end with if you can stay here you are lucky and will be thankful that you had the experience. We can't wait to return.
Host Response
Thank you for your wonderful words. I hope you all return to Villa San Francisco soon!
Michelle
Excellent, 1 year ago
We stayed with 8 adults and 8 children and had a dream of a week here!
Ana
Excellent, 1 year ago
It's not the first time I've stayed here, but every time it's better than the last! Communication with Janna is always very easy. The house is amazing, very comfortable with everything you need. Great place to go with the family. Nicho and Betty are charming and super helpful The best thing is the niche pizzas We'll definitely be back soon
Manolo
Excellent, 1 year ago
An excellent host The spectacular house, Janna is undoubtedly the best host I've ever had on Airbnb , the staff that Janna has outstanding , all better than the description . I would definitely repeat the experience
Host Response
Thank you so much!!! We'll see you soon back!
Luis
Excellent, 1 year ago
Excellent stay, perhaps the best place I've ever had Thank you very much!!
Fabian
Excellent, 1 year ago
This place is amazing. Great host, amenities, service and beautiful house. Is actually better than what you see in the pictures. Completely recommend it!
Philip
Excellent, 1 year ago
We really enjoyed our stay at Janna's house! The house is amazing and has everything to relax and spend quality time with others. I recommend it 100%!
Malcom
Excellent, 1 year ago
Honestly one of my favourite stays of all time! Really great for a big family or a large group of friends. We stayed for a week and we were able to work with minimal internet connectivity issues! Janna is very responsive and the staff is absolutely amazing! Loved the stay, was truly a memorable getaway👌
Samuel
Excellent, 1 year ago
The house is amazing, the photos fall short compared to living the experience in Janna's house! Janna is always an excellent host, always attentive and very friendly! The service in the house is impeccable. The pizzas are 100% recommended! The truth is that we are leaving happy and we will be back very soon!
Santiago
Excellent, 1 year ago
Excellent accommodation, very good amenities, the additional cooking service and excellent cleaning. We will definitely be back.
Maria
Excellent, 1 year ago
We loved it. We were very comfortable and very good service.
Alejandro
Excellent, 1 year ago
The house is super nice, big, beautiful and clean with spacious rooms. The whole family, adults and children, really enjoyed the pool, tennis and paddle courts and soccer, the game room, as well as the different green areas to chat and rest. The food to celebrate my mom's birthday was a success. The service was excellent. Of course we recommend it and will be back soon. Thanks and congratulations Janna.
Stephanie
Excellent, 2 years ago
The house is a dream, the perfect place to live as a family and enjoy a few relaxing days with the best company, we will definitely be back :)
Lori
Repeat guest
Excellent, 2 years ago
Janna was an excellent host, she was super responsive and informative. The house is even more beautiful in person and lives up to all the descriptions and pictures. Our family of 10 had an absolutely wonderful time. We did a few day trips to Atlixco and Cholula but we loved just hanging out at the pool or playing pool inside. I recommend having Bety assist with your stay, she is so kind and helpful. Do not miss having Dionisio make pizza for you. I truly cannot say enough great things about the property and people who make it all happen. We are already planning a return trip and can't wait.
Magui
Excellent, 2 years ago
The families we arrived, we were very amazed at the place, the energy that is breathed and the beauty of its gardens, make you not want me to finish your stay... the service and the service is the best...
Jenny
Excellent, 2 years ago
This place is amazing, I can't recommend it more! It truly is a gem for any family group wanting to spend some quality time together. It really was a pleasure to be in this property... there are so many activities you can do within the property, you will never get bored! Janna is a great host, always responsive, sensitive to our group's needs and did her very best to accommodate our extra requests. If we ever have need of a property this size we will be back for sure, there aren't many places like this one... don't miss out on it!
Mariluz
Excellent, 2 years ago
I've already stayed at this house again, and I never have enough time to enjoy it because there's so much to do. My children's friends came, and everything went better than expected since there are many spaces and places. The paddle tennis was a great choice!! Everyone took advantage of it. The pool was wonderful at an ideal temperature. There was help in the kitchen and cleaning all day, which is appreciated when you go to rest, and there was plenty of space outdoors and indoors for everyone to have their own space to enjoy. I'll come back whenever I can. It is a very comfortable, beautiful, well-furnished house with everything you need so you don't have to bring anything extra except your food and suitcase. It's designed for spending time with family or friends and enjoying the experience like a 5-star hotel. Thank you, Janna!!
Roberto
Good, 2 years ago
I wish the helpers could buy everything that is required for meals. But everything else was excellent.
Vu
Excellent, 2 years ago
Janna was super responsive to all our questions and needs. Take her up on the offer to have kitchen help! We got fresh pizza cooked on their wood burning oven! The folks that maintained the grounds were awesome.
Arturo
Excellent, 2 years ago
Excellent, everything was super recommended
Claudia
Excellent, 2 years ago
We celebrate the 15 years of my daughter, a great meeting with a group of friends, they always had something to do … the staff who help in the house, always very friendly and very helpful ..
Host Response
Thank you!! ❤️
Manuel
Excellent, 2 years ago
Everything spectacular and Bety,Paulina super
Saray
Excellent, 2 years ago
Janna was always attentive to what was required, excellent communication. It's definitely a place we'll go back to.
Host Response
Thank you very much, Saray!
Carlos
Excellent, 2 years ago
Fantastic house for the ultimate family vacation. It's many amenities make it a wonderful wonderful place to spend quality time with everybody. Janna is a thoughtful and efficient host. We had a great time.
Host Response
Thank you Carlos!
Marcos Jaziel
Excellent, 2 years ago
Everything is excellent, a great accommodation and a great host.
Jo
Excellent, 2 years ago
The place was so beautifully maintained and great for families/kid friendly! We hired the couple that are caretakers to help us with cooking and it was wonderful! Bety goes above and beyond for the guests. We had her husband Dionicio prepare pizzas for us in the outdoor pizza oven on Thursday night and it was wonderful! The area is beautiful. It is a 40 peso Uber to the grocery store or 60-70 to el zocalo. Totally recommend for families!
Dudley
Excellent, 3 years ago
We had a wedding near the property so the number of bedrooms and the location were the 2 biggest factors in our original decision to stay here. Jenna and her staff and the property itself will be why we return. The people are extremely helpful.
Fabiola
Excellent, 4 years ago
An amazing experience!!!! Janna was always prompt in giving us the necessary information! And Bety took care of us wonderfully! All areas very well cared for, as seen in the photos.
Beatriz
Excellent, 4 years ago
The place is beautiful and widely recommended for a pleasant time with family or friends. Communication with Janna is excellent and gives you all the necessary information, the staff was excellent and I must say that we were all delighted with the pizzas. Overall 100
Mariana
Excellent, 4 years ago
Everything was great, the service was excellent, and the house was more than comfortable. We would always stay here. Very beautiful, and Dionisio and Bety are exceptional
MariPili
Excellent, 4 years ago
Everything was excellent, the house, the service, the common areas, everything was very good. Thank you!!
Daniela
Excellent, 5 years ago
Fantastic! Highly recommended for spending time with family and/or friends.
Emmanuel
Excellent, 6 years ago
The experience was the best we have had in an Airbnb, the house is amazing, you have lots of activities to do and a great space and Janna's attention as a host and her team are extraordinary, Bety is a great cook and Dionisio makes some wood-burning pizzas in the fabulous stone oven, we definitely hope to return very soon.
Jorge
Excellent, 6 years ago
Great place, totally recommended for families
Carlos
Excellent, 6 years ago
My family and I spent four glorious days at Janna's place. After several months of "staying at home" due to COVID measures, we really needed to get away from the city and have room to stretch, play, enjoy, and spend time together. Janna's place more than lived up to its description and allowed us to renew, and recharge for the summer. The swimming pool, soccer field, and tennis court provided us the opportunity to stay active and reconnect as a family. There's a paved path within the fenced property that's long enough to count as a walk. The staff were more than helpful and friendly -- we cooked pizzas more than once. I cannot speak highly enough of Janna's property and highly recommend staying there. We enjoyed her place so much that we're already planning to return asap. Muchísimas gracias, Janna!
Host Response
Thanks for your kind words, we are always happy to hear from happy guests. It was a pleasure hosting you and your wonderful family. Please know that you are always welcome. We can’t wait to have you back. Gracias!
Elliot
Excellent, 6 years ago
AMAZING STAY, LOCATION, AND HOSPITALITY!!! I really have nothing negative to say about this place or the host! Worth every penny to experience this amazing stay! The host and care takes are wonderful and attentive. The first night re was an issue with one of the toilets and it was fixed almost instantly. If you’re on the fence about this place don’t be! Just do it!
Olga
Excellent, 6 years ago
It is the ideal house to spend a few days relaxing with family and/or friends. Very quiet area, the best service you can get from the hosts. You will fall in love with the house!!!
Gustavo
Excellent, 6 years ago
The house is SPECTACULAR and the service from the people at the house is FIRST RATE!! We were very satisfied and have lots of plans to return!
Sophie
Excellent, 6 years ago
Everything was excellent, the house was great, and the service was first class. We were very happy. The children were fascinated. Highly recommended!!!
Kami
Excellent, 7 years ago
This house is BEAUTIFUL! We loved every second of our time at this place. Absolutely would recommend to anyone wanting to enjoy Atlixco’s weather and relax for a few days in truly one of the most beautiful homes I’ve seen. Can’t wait to go back!
Malu
Excellent, 7 years ago
The house is unique. Spaces designed for enjoyment. The rooms were comfortable, and nothing was missing. We have 3 children and they all enjoyed it because there was so much to do and they had a good time. The service was great and very attentive. The only thing we lacked was more time to enjoy it. Thanks for always being available and attentive. Excellent host who made us feel at home from the moment we arrived. I would come back without thinking twice.
July
Excellent, 7 years ago
Excellent house, excellent service, excellent host. House with many details and amenities. We'll be back soon.