Ernesto
Reviews
201 total reviews
96% rated 5★
201 reviews
4.95
2016–2025
Cleanliness 4.9
Accuracy 4.9
Communication 5.0
Location 5.0
Check-in 5.0
Value 4.8
201 reviews

Chris
Excellent, 1 year ago
Great host and place. Convenient and secure building. Thanks Ernesto!

Justin
OK, 1 year ago
Ernesto's place was in a good location and walkable to the beach, restaurants, and grocery stores. We liked the building's rooftop pool, the instructions for check-in/checkout were straightforward, but unfortunately that's really all of the nice things we could say about the place. From Ernesto's description of the space and photos you would think that you were staying in a luxury condo, but the description was unfortunately not at all like the reality of the condo. It is old, needs renovations, overall a little misleading. The couch had a cushion with a huge tear in it, curtain rods were coming off the walls, the paint on the roof top deck around the pool (really the in unit pool is a hot tub that the jets no longer work) was peeling, the kitchen had almost nothing in it so we had to go to the grocery store to buy some basic supplies that are normally provided in an AirBnb, and on the second to last day, the living room AC just started dumping water out of it.

Sergio
Excellent, 1 year ago
Great location and great recommendations. Would recommend to everyone!

Orielle
Excellent, 1 year ago
Very good place to stay and location. The host responds quickly and thoroughly.

Frans
OK, 1 year ago
Nice apartment with rooftop pool. The photos are from when it was brand new, so some parts of the building could use maintenance. The location is good for walking with loads of restaurants everywhere in Playa. Front desk is friendly and so is Ernesto. Some items were missing or scare in the apartment. He was responsive but it took 48 hours to get some basic supplies. Kind of him to let us have a late checkout. Overall, a nice apartment but I would not say “luxury” in the description.

Cori
Excellent, 1 year ago
I would stay here again and again!

Flor
Excellent, 1 year ago
Loved how flexible the host was and how helpful! Very secure and would book there each time I visit Playa Del Carmen! Loved it

Jane
Excellent, 1 year ago
Had a lovely stay. Great for walking to lots of good restaurants and shopping. Beds were very comfortable. Nice living area for chilling. Nice to have a parking space. Ernesto was very communicative and friendly. Also good restaurants recommendations!!

Denise
Excellent, 2 years ago
5/5 stars! Absolutely love this place! I absolutely recommend!

Kimberly
Excellent, 2 years ago
I have found d my casa away from Home !! From the moment we walked it we loved it ! Pristine condition we loved it so much we extended our stay there will definitely be back. Thank you for everything you did to help our stay and a wonderful birthday for Amber .

Christa
Good, 2 years ago
Great, central place to stay with a lot to do within walking distance. The pool area and some spots inside could use some maintenance but overall a great place to stay with a helpful host.

Sarah
Excellent, 2 years ago
We had an extended stay in Mexico and Playa Del Carmen was the last destination. We had the pleasure of staying in Ernesto’s apartment. The location is great, a quiet, safe neighborhood just far enough away from all the tourist hotels but still only a 6-7 minute walk to 5th Avenue and the beach. Ernesto was extremely responsive during our stay. The amenities are as described, there’s always someone at the reception desk in case you need directions, etc. and there’s even a woman in the building that will launder your clothes if needed, at an incredibly low price. He was very flexible and very easy to deal with. The apartment shows a little wear and tear, but is clean, modern, and the a/c worked great 😊 Considering the price and location I would definitely recommend!

Jeanie
Excellent, 2 years ago
Ernesto is a fantastic host. A hurricane came through 2 days after we checked in and he stayed in constant contact with us. He let us know what the condo administrators were doing to prepare for it, he checked on us to make sure we were ok. I don't know if there is a nicer host out there. I will definitely stay at his condo again.

Marco
Excellent, 2 years ago
This was a lovely, last stay in Mexico. The penthouse apartment was very spacious, the location perfect for walking through Playa. Too bad the elevator did not work (over 4 days...) the suitcase provided fitness training. If you don't have enough, you can go to the gym. Pool was like the apartment very clean. Sunbathing with an umbrella or a sun gate would be perfect. But this is more than a suggestion. We liked it very much!

Afshin
Repeat guest
Excellent, 2 years ago
This was my third time staying at Ernesto’s place. Every time I’m in playa del Carmen this is the place for me

Roy
Excellent, 2 years ago
Few blocks from 5th avenue. Safe and fun place

Arnold
Excellent, 2 years ago
Ernesto was a fantastic host and the condo is beautiful! Communication was established immediately and Ernesto’s instructions were very helpful to make sure we checked in as soon as possible. The condo is perfectly located within walking distance to either the main quinta avenida and close to many places to eat. It’s also close to the supermarket which helped a lot since we forgot to pack some things for the trip. I highly recommend this condo and the private pool was awesome and the community pool on the roof top was the cherry on top. We will be coming back very soon!!

Geoffrey
Excellent, 2 years ago
Everything as advertised. Great spot for a weekend in playa. Close to restaurants and the mega is on the corner for groceries. Ernesto responded right away if there was any questions.

Keilor
Excellent, 2 years ago
Ernesto was always great

Michael
Excellent, 2 years ago
Fantastic place! Great location and set up. Roof top pool was awesome! Hope to b back again soon!

Alan
Excellent, 2 years ago
Very nice place. Good position. Ernesto is very helpful and responsive. We definitely loved our stay!

Olivia
Excellent, 2 years ago
Great place, lots of space and the plunge pool came in handy. Walking distance to street food, grocery stores and the famous 5th Ave. Ernesto was very helpful and responsive . Would stay here again !

Geo
Excellent, 2 years ago
Comfortable and spacious condo in a great location. Place is kept very clean and has lots of amenities. Considerably quiet for Playa standards… Check-in was a breeze and the staff were quite friendly. I definitely recommend staying here.

Matt
Excellent, 3 years ago
Good location, close to all amenities and of course, 5th Ave and the Beach, without it being too noisy or disruptive.

Alan
Excellent, 3 years ago
the apartment was really as it was listed, the location is perfect to walk to the 5th avenue and in the surroundings you find everything you need like pharmacies, super markets, etc. the parking is a big plus if bring a car definitely a great to stay in Playa

Fedra
Excellent, 3 years ago
Thanks Ernesto for hosting me, it's a really cute place.

Memphis
Good, 3 years ago
I have nothing but good things to say about our stay. Some items within the space are worn and could use fixing/replacing but per the price we paid for the space and the amenities provided. Private pool. Gorgeous rooftop pool. Helpful front staff. And our host gave us late checkout. Definitely a great experience and I would recommend

Cristiano
Excellent, 3 years ago
Good location about 5 minutes to get to 5th Avenue but far enough away that it is quiet at night. Ernesto was a great host who responded very quickly and his restaurant recommendations were great, would definitely recommend staying here.

Afshin
Repeat guest
Excellent, 3 years ago
It was my second time staying here it was great. Highly recommend it

Eugene
Excellent, 3 years ago
Great apartment with walkable distance to the beach and center. Definitely located in the best spot for entertainment, restaurants and beach. Good communication with host.

Alex
Excellent, 3 years ago
This unit was very spacious and accommodating. The building is in a great location as you can walk to the beach and 5th Ave for entertainment.

Sarvesh
Excellent, 3 years ago
Ernesto is a great host. He always responds quickly, and ensured we had a great stay. The condo was exactly as described in the listing and photos. It’s beautiful, beds were comfortable, bathrooms were clean and had enough towels, kitchen had all the appliances, and the jacuzzi is perfect for chilling in the afternoons. We also had the option to keep our luggage in the store room at the front desk after check-out. The location is ideal..there’s grocery store and pharmacy right around the block, and all the bars/restaurants are a 5-minute walk. Definitely recommend the place!

Anthony
Excellent, 3 years ago
When we first stumbled upon this condo on AirBnB, it seemed almost too good to be true. There must be a catch! But everything was as perfect as it seemed online. Ernesto is the most thoughtful, gracious host. The bed is comfortable, bathroom and kitchen are excellent. Location is incredible. Thanks, Ernesto.

Melanie
Excellent, 3 years ago
Ernesto was a fantastic host! He responded quickly to our questions and went above and beyond to help us. The location is perfect - walking distance to all of the touristy spots and grocery stores and right next to the bus station. Loved the rooftop pool! Definitely recommend to anyone who wants to enjoy all that Playa has to offer.

Dan
Excellent, 3 years ago
Place was great. Really close to beach and 5th ave. Private pool was great, and the rooftop pool was even better. Would definitely recommend as an alternative to doing an all inclusive.
Frederick C
Excellent, 3 years ago
Stay was lovely! Condo was clean and as described in pictures/bio. Great location, quiet street, but walking access to downtown Playacar and beach. One suggestion -> it would be nice to have drinking water & trash bags available upon arrival. We had to go to the supermarket regardless, so minimal inconvenience, but would be nice to have those items to make getting situated even easier. Overall great stay, thanks!

Brittany
Excellent, 3 years ago
Just as pictured! Ernesto was awesome. Clean, easy instructions! This is literally walking distance from anything you want, at the least a 1 min walk from food a market and taxi services and at the most a 5 min walk from the 5th Ave and night action but still very exclusive. The place does have blinds!! The private pool was perfect for me and great to relax in! The Rooftop pool was so inviting as well! Loved the place all it needed was a bit of a women's touch with some flowers, or paintings and touchups.

Marissa
Excellent, 3 years ago
Staying at Ernesto’s place was such a treat. Location is amazing….close proximity to 5th Ave, tons of great restaurants, grocery stores, but isolated enough that you don’t hear loud noise at night. The place is impeccable and spacious. The private pool and outdoor space were relaxing and the common pool is clean, beautiful and has an amazing view. Ernesto was always quick to respond. We loved our stay and look forward to spending more time there in the future.

Ami
Excellent, 3 years ago
The best place !!!

Lilach
Excellent, 3 years ago
Awesome location, clean apartment, apartment owner is amazing and flexible in checkout ..

Michelle
Excellent, 3 years ago
Thanks for an awesome stay! The location was great and we liked the walkability!! The private rooftop pool was nice as well as the community infinity pool. Thank you for a great stay!

Kelsea
Excellent, 3 years ago
Ernesto was a great host, and his place is fantastic. We stayed with another couple and it was spacious, comfortable, and in a great location! The pools were great. Loved Playa and will be back!

Ronny
Excellent, 3 years ago
Beautiful house for rent for rent 100%

Trevor
Excellent, 3 years ago
Great space in the perfect location!

Brittany
Excellent, 3 years ago
This location is central to everything, has security, and is well situated in Playa del Carmen close top 5th ave, Soriana and the bank. The primary issues that came up during the stay were handled by the host. The front desk was doing maintenance on the water pumps and we did not have water for a decent portion of one of our days, this is outside of Ernesto’s control but he did communicate. We did experience some leaking in the bathroom doorway during the rain the soaked my airport outfit.

Joel
Excellent, 3 years ago
Very satisfied. Everything was in working order and I would not hesitate to stay again.

Ja'Tia
Good, 4 years ago
Beautiful centrally located Airbnb. The location and rooftop hot tub was my absolute favorite thing about this condo. I would emphasis as listed this Airbnb is not for small children as the stairs are steep. However 2 couples or a group of four would have a wonderful stay. My husband and I were able to walk to most places which we really enjoyed. Ernesto’s communication was great whenever we needed him he responded quickly. He also gave us a great recommendation for a cake shop in order to get a cake delivered for my husband’s birthday. All in all an amazing stay

Sarita
Excellent, 4 years ago
This is such a beautiful place to stay! It has the perfect location and it is very beautiful and relaxing. Would recommend!

Kyle
Excellent, 4 years ago
Lovely holiday made even better by Ernesto’s accommodations!

Jennifer
Excellent, 4 years ago
We had a wonderful stay, the condo is exactly as pictured and well maintained, a couple things . . . although the door is unlocked by code, it is necessary to put the door lock back in "locked" position (vertical position) after opening the door, good to leave with instructions. Helpful hints, keeping the curtains totally closed/darkened next to stairs, greatly helps keep the area going up the stairs to the second bedroom and second bedroom much cooler, there were 3 "soft pillows" total between both bedrooms that my friend and I divided up, the rest of the pillows were very firm an uncomfortable, if you do not like a very firm bed, better to sleep downstairs, seems a bit softer, but for those who enjoy a more firm mattress. We had the best time, and the condo is centrally located in Playa, with plenty of restaurants, 5th ave, and grocery right nearby--->behind condo/within a few blocks, Ernesto's host book was so very helpful (Choux Choux, Porfirio's and Sonora Prime was great places to eat!) and he was always prompt in addressing any concerns and answering any questions we had, the private pool was so nice, it is upstairs off of the second floor bedroom, and the rooftop pool was lovely, but only one umbrella to use. This condo is not great for little ones due to the winding, steep stairs in the condo, have to be very careful if children come along. The upstairs bedroom has no closet, this would be a nice addition to have somewhere to hang clothes, there are shelving below the TV for folded things, but the downstairs bedroom has a really nice walk in wardrobe area. The front desk staff were very nice and helpful, in answering questions and getting taxis, you cannot use Lyft or Uber in this area. Bring pesos for cab rides, most only take cash/pesos for payment, but cabs are plentiful to get around. We will definitely be back !!! Thank you !!

Leo
Excellent, 4 years ago
Ernesto is a great host. Prompt and very easy to work with. The condo was very cool and true to expectations based on the photos. The neighborhood is safe and off of the main Avenida, but still very close to restaurants, shopping, and other attractions. I’d definitely stay here again.

Afshin
Repeat guest
Excellent, 4 years ago
This place was great. Ernesto was an amazing host, great communication with him. Perfect location you can walk everywhere. Will always be staying here when in playa.

Shari
Excellent, 4 years ago
Ernesto was a fabulous host! He is very friendly, super quick at responding and very accommodating .The private plunge pool on our patio was amazing! It was in a quiet area. The beds were super comfy. The condo had everything we could ask for. It was clean and comfortable. We will stay here again 💯

Howard
Excellent, 4 years ago
Ernesto's condo was awesome, great location, great communication, we would stay again!!!

Cash
Excellent, 4 years ago
Highly Recommend!

Anil
Excellent, 4 years ago
Awesome condo. great location (5-10 minute walk to everything). tons of space, well furnished, and great pool. we were so relaxed by the end of our week staying here. used the pool, kitchen, and extra room everyday. per other reviews, be mindful of the stairs for smaller children. would 100% return

Sam
Excellent, 4 years ago
Very nice apartment, good location Highly recommended.

Ben
Excellent, 4 years ago
Everything was perfect We stay again for sure! Thank you 🙏

Yacine
Excellent, 4 years ago
great host, beautiful place

Tuva
Excellent, 4 years ago
Perfect. Clean, spacious and nice location.

Becky
Excellent, 4 years ago
Great place and great communication!

Jason
Excellent, 4 years ago
Great location & great host! Amazing property, very close to shops & 2Mins walk to 5th Avenue & beach. Would highly recommend! Host was always available for anything needed. 10/10 stay… hope to be back. 🤝

Kevin
Excellent, 4 years ago
Great location could walk to everything in Playa. Staff super friendly and responsive.

Ijeabalum
Excellent, 4 years ago
Every time we visit Playa De Carmen, it gets better and Better. Ernesto was the perfect host, we had a few issues and he made sure he took care of them immediately. The managenent staff at the property were also very friendly and helpful and went out of their way to ensure our stay was flawless. This property is 7 minutes from 5th Avenue and all the good restaurants . We were also10 minutes walk from the beach... It really is perfect. You are right next to the Mega Store which is so convenient. I could go on on. I would highly recommend this host and property to couples and families with older kids. Unfortunately the fabulous stairs leading up to the 2nd bedroom and pool was tricky for my 2 and 4 year old. Would defintly book again.
Christopher
Good, 4 years ago
Unit was nice, well kept and spacious. I loved the island in the kitchen, and both balconies were awesome. Only gripe is that the cabana on the top floor was broken and the pool/jacuzzi’s jets weren’t working which was one of the main attractions for us and the reason we chose this unit. All else was fine, great communication and concierge was very helpful.

Vanesa
Excellent, 5 years ago
The place is beautiful, very easy to get to because it is in a great location and Ernesto is very friendly

Barbara
Excellent, 5 years ago
Ernesto's place is really great! Theres plenty of light and we are comfortable space wise, location wise, and loved the little pool upstairs! Really great place!

Joshua
Excellent, 5 years ago
Anah Downtown, Ernesto, and the staff were all excellent. They will go out of their way to make your trip a success.

Guy
Excellent, 5 years ago
Great Location and Ernesto is an unbelievable host. The condo has everything you need and is a Great value for the cost. It’s clean and maintained well. I would stay here again

Jessica
Good, 5 years ago
Great place

Alex
Excellent, 5 years ago
Great location, communication, and really enjoyed the outdoor space.

John And Brittany
Excellent, 5 years ago
Amazing place with private pluge pool, which was much needed to stay cool. Beautiful place close to everything. Will stay again for sure!

Jeffrey
Excellent, 5 years ago
Ernesto was a great host. He went above and beyond to exceed my expectations.

Maximiliano
Excellent, 5 years ago
Everything is great !

Albert
Excellent, 5 years ago
Very nice clean place convenient location near everything friendly staff highly recommended

Avihai
Excellent, 5 years ago
This is a great vacation thanks to you Ernesto and his place, Place looks better even than the pictures. Ernesto was extremely responsive to whatever we needed. The place was very clean and centrally located. there is a front desk and felt safe the entire time. Highly recommended!

Emily
Excellent, 5 years ago
This is a wonderful place to stay. The location is perfect, close to the action but just enough out of the way to enjoy some relaxation. The rooftop pool was absolutely beautiful. The space itself was spacious and clean with comfortable beds. Would definitely stay here again and would absolutely recommend!

Luke
Excellent, 5 years ago
Great host! Very responsive, very attentive to any questions that I had.

Sarah
Excellent, 5 years ago
Ernesto's place was perfect for our working vacation. Ernesto's communication was wonderful and the place was exactly as described. We were a quick walk to a few grocery stores, wonderful restaurants and the beach. We had no trouble getting around. For those looking for a working vacation, the Wifi was great. We had three people working full days and had no connectivity issues. The private pool on the roof was a fantastic perk, as well! I highly recommend Ernesto's place!

Angel
Excellent, 5 years ago
We really loved everything about this place. Large, spacious, clean. We stayed in Playa a couple times and this was our favorite. Hope to come back soon.

Hiba
Excellent, 5 years ago
Ernesto is a super host! The space is beautiful and in the heart of Playa del Carmen. The house is so comfortable and accommodating! Ernesto is super fast with responses and was very helpful with setting up our itineraries. Would def recommend to anyone looking to come to Mexico.

John
Excellent, 5 years ago
Ernesto is literally the best AirBNB host I have ever worked with. The space is great but he is phenomenal. We stayed here for hurricane Delta and he couldn’t have made it any easier. Thanks again

Stephanie
Good, 5 years ago
Overall this is a beautiful condo, but does need a bit more love and attention around maintenance specifically the pool/pool area. There is a leaking pipe in the outside pool area, the water building/accumulating is causing a foul smell. The maintenance around the cleanliness of the pool and the pool couches should be improved. The touches to potential issues the pool has had looks a bit messy, not a clean job (edges, adhesion). The beds were pretty comfortable and the AC worked, which is great in a hot and humid Mexico City. If booked, make sure to be aware that the door is only locked when the lock is vertical, or else the door can be opened from outside; does not lock on it’s own.

Yvonne
Excellent, 6 years ago
Excellent place to stay in Playa. Communication with Ernesto was swift; he responded quickly to inquiries. The place is great and as described...having a private plunge pool was really nice! The wifi worked really well through the apartment. The apartment was also close to great restaurants and only a few blocks from the beach. Only positive things to say, would stay again!

Sam
Excellent, 6 years ago
This penthouse was great ! Great location around the corner from Mega Supermarket . We used the private pool everyday . Bathrooms are very spacious, great closet space . We loved it ! Comfy beds, A.C works great ! Ernesto is a super host ! You don’t have to worry about carrying a key for the condo, it has a digital code you just punch in . The place is very clean just like the pictures, we would stay here again !

Nathan
Excellent, 6 years ago
Was a great place to stay. Easy to walk to the beach, restaurants and bars. The private pool was great. The apartment has everything you need for a great stay.

Hade
Excellent, 6 years ago
Ernesto's place it's perfectly situated, clean, quiet, and walking distance to the supermarket, 5th Ave, and restaurants... Did I mention the private pool? :) We felt safe, and we were able to social distancing while vacationing at the same time. The check in and out process was really easy and simple, and Ernesto's responses were always quick. We had an amazing time! Thank you, Ernesto!

Jason
Excellent, 6 years ago
Ernesto place is the best in Playa Del Carmen and is a wonderful host.

Emilio
Excellent, 6 years ago
Situated in ideal place in playa del Carmen lots of restaurants and good vibes close to the beach or you can bike by renting a bike for 5 dollars for the entire day. Like in any place never leave food out to avoid the ants. Give the place 5 stars.

Franck
Excellent, 6 years ago
Thank you for this stay in your sumptuous apartment, with excellent service, a very helpful and responsive host I highly recommend it

Lukas
Excellent, 6 years ago
Top! Super Lage, Super Check In, sauber. Ernesto is a great host.

Kimberly
Excellent, 6 years ago
Ernesto’s penthouse was the perfect place to stay in Playa. It’s super convenient to walk to local restaurants, Walmart and Mega groceries, 5th Avenue and various local hotspots. The condo was clean and cozy. Ernesto was quick with responses if I needed to reach him, and the lobby staff was super helpful during my stay. Lobby staff are available 24hours. I absolutely recommend booking with Ernesto, and I will definitely stay there again.

Jesus
Excellent, 6 years ago
Awesome place close to great beaches and nightlife. Ernesto was a great host.

Tina
Excellent, 6 years ago
From the very beginning of booking our trip Ernesto was very responsive. Pictures do not do this condo justice, it’s super clean, modern, quiet and has everything you could possibly need for a great vacation. I have to give a big shoutout to Melissa at the front desk, always a big smile and gave some great suggestions on the best Mexican food we ever had. Thank you Ernesto for sharing your piece of paradise

Nyssa
Excellent, 6 years ago
BEAUTIFUL space! Extremely clean, Comfy beds, very hot water, tasteful decor, lots of shower and beach towels, awesome location steps from 5th ave! Ernesto was very very helpful and even accommodated our late check out! We will definitely be back!

Yazan
Excellent, 6 years ago
Had a great time here! Perfect location - close to beach, restaurants and grocery stores. Ernesto was very responsive to any communication. Rooftop pool is a great pool to relax.

Nye
Excellent, 6 years ago
ABSOLUTELY AMAZING!!!!! This was the best stay I’ve ever had. I came to Mexico on a solo vacation to relax after my father death and it was best decision I ever made. Ernesto was very accommodating. The neighborhood was perfect and safe. 5 minute walk to 5th Ave. The condo was more than I could ask for. Very quiet and comfortable. The private pool was the best.

Evan
Excellent, 6 years ago
Elegant property with great amenities and close to everything that Playa Del Carmen has to offer! Ernesto made everything simple and easy throughout the entire stay.

Justine
Excellent, 6 years ago
Ernesto’s place was more than up to par. He was more than hospitable. He showed us around the first day we arrived and took us to a great seafood tostada place. His responses were quick and he was very accommodating. I’d stay here again.

Angelo
Excellent, 6 years ago
The place was very modern in design. Exactly as they described it. It has its private pool and Ernesto was very helpful with us.