Fernanda

Reviews

Superhost

13 total reviews

85% rated 5★

13 reviews

4.85

2023–2026

Cleanliness 5.0

Accuracy 4.9

Communication 5.0

Location 4.8

Check-in 5.0

Value 4.7

13 reviews

2BR Penthouse in Playa del Carmen

Carmen

Excellent, 4 months ago

I absolutely loved this place and I’m already planning my next trip back. Everything was immaculate! I traveled alone but there was enough room for an entire family. Highly recommend. Will be back soon!

Fernanda’s apartment is nice, in a new and well-maintained building. When we arrived, the apartment was not ready and still dirty, but the host took care of it quickly. Fernanda is very responsive to requests.

My three year old daughter and I had a wonderful stay at AWA Playacar! We stayed for 9 days and we will definitely come back. The place was exactly as described—spacious, clean, and great for families with little kids. My daughter loved the pool, playground (only place I've seen in Playa del Carmen that has a playground), and kids club. The swim up bar and grill were great! The location was ideal, only a short walk to Playa del Carmen and some of our favorite spots. The neighborhood was peaceful, and we felt completely safe. Fernanda was amazing—super friendly and helpful. She provided excellent local recommendations and were always quick to respond to any questions I had. I highly recommend this place and would definitely stay here again!

Just returned from a great stay at AWA Playacar! The unit and grounds were amazing (just like the pictures). The bar and snackbar were excellent! Loved their beef tacos! Our host Fernanda was very responsive when we had questions. We felt safe both on and off the property. Had a few meals at the restaurants across the street. Very good! The kids loved the gelato place! We walked (15-20 mins) a few times to a private beach (beautiful sand and water… not crowded). Walked to Playa del Carmen. Full grocery store (Chedraui) 150-200 pesos for a cab ride back. We hope to return next year!

Very nice condo. We stayed 1 month with a 6 month old baby and we loved our stay. Rooftop terrace with pool very good. The location in Playacar is really good. Convenience store and a few restaurants directly in front of the complex. Very convenient. 2 minute walk there is a restaurant we liked Viva Palapa. Otherwise, the beach and the beginning of 5th Avenue are a 15-20 minute walk and easy to get to. A grocery store also within walking distance. Finally, the complex has an amazing pool set-up even more beautiful than the pictures. Hammocks, spa, pool bar…we had a great time. Thank you Fernanda for the stay and for always responding very quickly to our questions. Maybe see you soon!

Fernanda was great and very responsive Area: Pro’s safe area Nice residents Nice pool Great gym and concierge desk Con’s Kids area not cleaned Kids playground warping from sun - not safe Construction next door Condo Pro’s Safe, clean, modern Great roof deck Con’s No dishwasher Uncomfortable beds/furniture Not great for entertaining Small kitchen Grease trap under sink needs to be cleaned weekly or it smells No spare set of sheets or linens- when the cleaners come you must do all the sheets before hand. Furniture is cheap Kitchen supplies is minimal Dish dryer is old and rusty Lost electricity and needed to call fernanda Often electrical surges cutting out wifi/work calls Poor wifi Rugs are old and curled up on the sides causing tripping for small children. Lock needs to be updated alot of issues with it. I stayed for 7 weeks so for a short term rental could be better. I dont think I would rent here again but I would use fernanda again to find a place.

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