Ivan

Reviews

44 total reviews

75% rated 5★

44 reviews

4.64

2019–2023

44 reviews

Studio in Nueva Gorgona

Viviana

Excellent, 3 years ago

The apartment is very comfortable, it has everything you need, you can rest. Lots of tranquility and good amenities.

Since we booked, Ivan's attention was excellent, very attentive and willing to give us the best experience on his property. The apartment is super comfortable, you can see the sea and the pool at the same time, it makes it super relaxing to enjoy a coffee or a drink on the balcony. The facilities are in excellent condition, the staff is on hand and available to help you have the best experience. We'll be back soon !

When booking Ivan told me that the apartment I had rented was not available but he did his best to accommodate us in the after realizing the mistake, which we appreciated as well as the disposition to use the areas before and after check in and check out, The only thing that made the stay uncomfortable in one of the days was that we had to dedicate 1 hour and a half as guests doing the work of administration of the apt to come a Mr. to check the air conditioning that upon arrival was leaking, but stop dripping at the hour, even for Covid issues it is uncomfortable to have someone else touching areas of an apartment that was disinfected for our use and have to start cleaning and disinfecting after he left made us lose too much of a day of stay... Mr. Ivan, I agree that we will be 3 adults and 2 girls and we paid an extra fee of $15 for bringing pets, which we thought was flexible, but the experience of having to receive someone early to fix the issue of the air conditioning and then lose even more time of the reservation by cleaning and disinfecting the area that Mr. Taco was very unpleasant, if this had not happened maybe the stay would have been more enjoyable.

Host Response

Lucía, agradezco tus comentarios y pido disculpas si en algún momento te sentiste incomoda, pero te solucionamos lo más pronto posible con un requerimiento q tu misma hiciste, que no era ningún daño, pero se hizo mantenimiento preventivo para q no volviera a suceder durante tu estadía el goteo. La cita del técnico se coordino previa autorización tuya y disponibilidad,, además q era día de caurentena total se logró contactar a la compañía para q realizara la revisión e hiciera una excepción. La hora y media que dices q perdiste de tu estadía creo q fue compensada lo suficiente con late Check out hasta las 5 pm..

Studio in Nueva Gorgona

Patricia

Excellent, 5 years ago

The accommodation is perfect. There are many areas for activities and entertainment...the apartment is very clean

Studio in Nueva Gorgona

Andrea

Excellent, 5 years ago

The apartment is very tidy and clean, everything within reach. The view is spectacular, as is the kindness of the building management and Mr. Ivan who was attentive at all times during our stay.

Studio in Nueva Gorgona

Ana Carolina

Excellent, 5 years ago

Awsome view and total relaxation

Studio in Nueva Gorgona

Diana

Excellent, 6 years ago

This is an amazing place to stay. The building has great and very complete social areas; and it is literally on the beach (you just need to go 4 steps down the social area, and you’ll be stepping the sand). Iván is a great host, responding very quickly and taking care everything is in place. We will for sure return

Studio in Nueva Gorgona

Duberly

Repeat guest

Excellent, 6 years ago

Everything was excellent.

Studio in Nueva Gorgona

Duberly

Repeat guest

Excellent, 6 years ago

Excellent place to rest. The decor is very modern. High-tech electronic equipment and maintains everything you need both in the kitchen, bathroom, rooms. The social facilities are very nice. Ivan was super attentive at every moment with any questions. Super recommended.

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