Alberto

Reviews

198 total reviews

88% rated 5★

198 reviews

4.86

2021–2026

198 reviews

3BR Villa in Jiutepec

Cecilia

Good, 1 month ago

The house is very nice and nice. The pool is warm. The kitchen is very well equipped and spacious.

The town of Tepoztlán is magical. Alberto’s place was just like he described it in Airbnb and like in the photos. Great view of the mountain. I wanted to watch all the World Cup matches and Alberto was nice enough to ordered VIX so that I could watch all the World Cup matches. Thanks again for that Alberto. Lety (cooking and cleaning) and Pedro (pool and garden) they were great, professional and very friendly with us. Alberto always responded to all of our questions right away. We had an amazing vacation there! We totally recommend it! Thank you Lety, Pedro and Alberto!!!

A very beautiful house with a spectacular view, which allows you to enjoy a few very peaceful days surrounded by nature; the host and staff are very friendly and always attentive. The pool and amenities are very well maintained to ensure a pleasant stay. Highly recommended to enjoy as a family

Host Response

Thank you so much! We look forward to seeing you soon

3BR Villa in Jiutepec

Ana

Excellent, 6 months ago

Very nice view and pool

Overall place was as described and Alberto was very responsive! However, we had to wait a bit to be let in to the house despite communicating earlier, and the charges for groceries were unexpected.

Host Response

I have nothing to do with the food charges, I don't make them and their attitude is ridiculous, since they didn't even deliver the keys to the house, I had to send them to a restaurant in the center of town, very bad experience with these guests I don't recommend them and they also arrived at midnight and they still complain that they had to wait!

A great place to stay, great views of Tepozteco. The house is very comfortable and clean, excellent facilities, spacious and functional kitchen. Perfect terrace. Only observation: the pool maintenance staff agreed to do cleaning and maintenance one day early in the morning and did not arrive and wanted to do it in the afternoon when we would use the pool. We finally reached an agreement and they did it at night.

Host Response

I'm glad you liked the house and we hope to see you again. I'm sorry there was a misunderstanding with the pool maintenance. Regards

3BR Villa in Jiutepec

Martha

Excellent, 9 months ago

Everything was excellent and great communication to arrive and leave at the time we needed

3BR Villa in Jiutepec

Ariadna

Excellent, 1 year ago

The house is very nice, comfortable and with everything you need to have a pleasant stay. It was a bit difficult to access the area because it is not paved and it had rained a lot, but the location is very good and within walking distance of downtown and tourist places.

3BR Villa in Jiutepec

Jesus

Excellent, 1 year ago

The house is perfect for resting, it has everything you need, Mrs. Marta is very friendly, flexible and efficient, Alberto is always attentive and answers very promptly to what is requested, the pool is excellent, Pedro came to clean it and he was also very friendly and efficient. Great place to chill out as a family!

Host Response

Thank you so much! We look forward to seeing you soon

3BR Villa in Jiutepec

Adrian

Excellent, 1 year ago

Everything was great, except for minor details that were resolved promptly. Some small things could be improved, but overall it was perfect. Doña Martha was a very friendly person and was attentive to our requests. The pool is phenomenal. It's definitely a place I'd go back to. Thank you very much for everything

3BR Villa in Jiutepec

Paola

Excellent, 1 year ago

The Location and the Landscape is very nice, everything is in perfect condition. The house looks very well cared for as well as the swimming pool and the garden, EVERYTHING, just keep in mind that it is close to the tepozteco and there are many insects, we got 2 mini alacranes, but it is understandable by the area in which it is located, in general everything was very good. Recommended

3BR Villa in Jiutepec

Ernesto

Excellent, 1 year ago

The place was amazing, in person it was much better than the pictures. The host communicated to answer my doubts, also Mar was very kind at all times. I would definitely stay here again. Thank you !

We had a great weekend at this place. There were seven of us and the house had everything you need for a comfortable stay. The three rooms, each with two beds and its own bathroom, offered us privacy, although there were no curtains to block daylight, which made it difficult to rest completely. The best part was the pool and the spectacular views of Tepozteco, which really make it worth staying here. Although we didn't spend much time in the house, we really enjoyed those areas. The host was very friendly and allowed us to check in before the scheduled time. However, the person in charge of giving us the keys arrived a few minutes late and, upon arrival, there was no cell phone signal, which complicated communication. In addition, the address provided did not exactly match the one on the platform, which caused some confusion. The beds are not the most comfortable, but they do the job. It's a good place for a weekend with friends.

The house is beautiful, has all the amenities described, with a well-equipped kitchen to cook everything you need. It is a quiet area, with a direct view of the Tepozteco, it only has an unpaved path that makes it difficult to access by car. The pool was fine, the big rooms, and there was a lot of natural light. The lady in charge was very nice and communicative. My family, me and our dog had a very nice time together in this house.

The house is cute with a spectacular view. It has details that would improve the stay. The pool is not cleaned during the stay - from day 1 it had a lot of land and although there was sun, the water was very cold, the barbecue was not clean, the kitchen has a good kitchen battery for cooking, a good size cooling, the stove and oven serve well although the oven can't be picked up with the spark and there were no matches and the lighter had run out of fuel. To eat it is poorly equipped (not enough crockery - we had to wash dishes to have enough for the food, there were only 3 glasses and no tuppers to store the prepared food). Vero brought us the missing corkscrew. The rooms are spacious. For the location and orientation of the house there are times when the house gets very hot, so the fan at times was insufficient, it could be good to have air conditioning. A little more maintenance due to humidity could help. Wifi and TV OK.

Unfortunately we had to shorten our stay at Alberto’s place, due to electric problems and more than 16 hours without it. Right when we already packed electric problem was solved, there are some things that can make this place one of the greatest, cleanliness of the pool, amount of towels, better light control in the rooms, and more ac’s around the house. Beside mentioned items, house was just as listed, amazing views of the mountains, relatively easy to find, spacious, welcoming. As family we had a really good time there

3BR Villa in Jiutepec

Arturo

Excellent, 2 years ago

The incredible view, the outdoor area is very pleasant and encourages coexistence. Maybe a little removed from downtown to walk.

3BR Villa in Jiutepec

Ilya

Repeat guest

Excellent, 2 years ago

The house is very comfortable and pleasant. The very nice sized pool, huge garden and spectacular view. Alberto and Vero were very kind. I love staying here!

3BR Villa in Jiutepec

Mauricio

Excellent, 2 years ago

The house is very comfortable for spending a few quiet days in Tepoztlán. It has everything you need to feel right at home. The facilities are in perfect condition and match the description on the platform. Veronica, the person in charge of check-in and check-out, is extremely attentive. He was always aware of us. The view from the house is spectacular.

Host Response

Thank you for your feedback, we look forward to seeing you soon.

3BR Villa in Jiutepec

Carlos

Good, 2 years ago

the stay was very good but I had not liked them so much when visiting one of them is that the downstairs bathroom does not serve the door well and the other is that maintenance was carried out in the pool while my stay was something invasive and I could not enjoy the use of the pool there everything was incredible

Alberto's house matches the photos and description, it is comfortable and quite central, the heated pool is a super plus, because you can use it at all times, there is a water filter in the kitchen that is filled with water from the key and this seemed very good to me because we did not have to buy garrafones, the only thing to consider is that there is no air conditioning and at least on the weekend that we were too hot and it felt very hot inside the house, especially on the second floor, we solved it by opening the windows and leaving the mosquito net and turning on the ceiling fan and this way the air would run a little, there is no black out in the bedrooms, so if you want to sleep late it takes an antifaz. We were greeted by Vero and was super friendly, he showed us the basics of the house and was attentive. Alberto gave us many local recommendations, which we value a lot. I would stay again, we enjoyed the stay.

Host Response

Thank you very much for your comments!

The house is very parent and super comfortable. Just as described. Excellent location. The host's service is excellent, always responds immediately. Punctual, kind, flexible. The beds are super comfortable. Three full and half bath bathrooms make the stay super easy for 10 people. The garden is super nice. Everything super clean. The well equipped kitchen. The pool is very nice; the temperature is good. Everything was excellent. I will definitely stay here again and highly recommend it. Thank you for everything.

The house is beautiful, everything is well organized, clean and very accessible. Everything is very quiet around, the space is very enjoyable and peaceful. Alberto was very friendly from the beginning, he contacted us with Veronica, who received us at the house and was very attentive to our additional requests. Both were so nice and flexible for our early check in. We had a great time and were very happy :) yes we would definitely come back 💯

3BR Villa in Jiutepec

Emiliano

Excellent, 2 years ago

My experience at Alberto's place in Tepoztlán was exceptional. From the moment we arrived. Veronica's attention, who kindly took care of handing over and picking up the keys perfectly complemented the quality of the stay. The place was spotless and every detail was taken care of, creating a cozy atmosphere. I appreciate the attention and organization, making my stay very pleasant. I will definitely recommend this place!

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