Ingrid
Reviews
70 total reviews
94% rated 5★
70 reviews
4.94
2021–2026
70 reviews
Víctor
Excellent, 4 months ago
The house is spectacular. The decor, the garden and the pool are very well maintained, and the service from the owners and staff was unbeatable. The area is very quiet, and the house overlooks the Tepoztlán mountains. A weekend of 10. I'll be back!
Diego
Excellent, 5 months ago
Excellent service from the staff, very attentive, 10/10
Jesus
Excellent, 5 months ago
An excellent place to rest and spend a few days away from the city. Spacious and clean gardens. We had a wonderful time with the whole family.
Eduardo
Good, 1 year ago
Service excellent
Carlos
Excellent, 1 year ago
The place is excellent, a very comfortable house, with large spaces and widely equipped, and the support and service of Carmen and Irving make the stay totally pleasant and restful.
Karime
Excellent, 1 year ago
My family and I had a very pleasant stay!
Max
Excellent, 1 year ago
We had a great stay. The house is fantastic and the service outstanding. Good communication with the host prior to arrival with clear directions and house instructions. The house is beautiful and well maintained. The service team was very attentive to our needs and very friendly. We will be back!
Ernesto Javier
Excellent, 1 year ago
Excellent, we come every year. Thank you for everything.
Alexis
Excellent, 1 year ago
Excellent house, everything was spotless and the best thing is Carmen and Irving's service. Highly recommended
Carlos
Excellent, 1 year ago
The house is very nice. Very well thought out. It has many details that make you enjoy being there. There's a lot of peace. The view is beautiful.
Carlos
Excellent, 1 year ago
We had a wonderful stay at Casa Los Cántaros! The house was perfect for our family, with spacious bedrooms, beautifully maintained gardens, and open areas. The pool was a highlight—its temperature was perfect, even with the cooler weather, and we enjoyed it a lot. Carmen and Irving, the staff, were incredibly attentive and made us feel right at home. The place exceeded our expectations, and we would recommend it to anyone looking for a relaxing and comfortable getaway in Tepoztlán.
Sandra
Excellent, 2 years ago
The house is very nice both inside and out. The mountain view is spectacular, very privileged. Irving, Carmen and Iris were very friendly and respectful during our stay. The house is very well equipped, we didn't know there was a playpen for our baby and it was offered to us without a problem. The pool and jacuzzi were at the right temperature, since the weather was cool and we were still able to enjoy them. We thank all the service staff for making our vacation very enjoyable. Also to Gerardo for helping us make the last-minute date change. We'll definitely be back in the future. THANK YOU!
Rosa María
Excellent, 2 years ago
The house is beautiful, with a very nice pool that is always at a pleasant temperature and also has a divine Jacuzzi. Carmen the cook is a 10 and her brother Irving is very friendly and takes great care of the guests. It's like being in a luxury hotel with everything included. I highly recommend it.
Angelica
Excellent, 2 years ago
The house made us feel right at home, it is very nice and comfortable. The most beautiful thing is the view of the Tepozteco from below. They have two people at our service who are extremely friendly. It was always very clean, the property is very private and beautiful.
Luis
Good, 2 years ago
The house is beautiful and the location unbeatable. The only point I feel could improve is in terms of air conditioning; in the night it is very hot and it didn't work as expected. Other than that, everything is excellent !
Darryl
Excellent, 2 years ago
Heavenly views of the mountain and very peaceful location. We had such great family time just hanging out by the pool. The house is very comfortable and has a very spacious landscaped yard. Irving and Carmen were very helpful and attentive to any needs. We loved it all.
Mariana
Excellent, 2 years ago
Highly recommended. Beautiful house, with amazing mountain views. You have everything you need to hang out, cook and be comfortable. The valley is peaceful and quiet during the day and night. Carmen and Irving are extremely helpful, polite, great cooks and will go above and beyond to make you feel welcome. The pool is great, clean and kept at a good temperature. Great place for kids!
Eduardo
Good, 2 years ago
Everything was perfect; the house was beautiful. The only thing that was not good was that the pool water was cloudy for most of our stay. Carmen and Irving super friendly, a service of 10!!!! We will definitely be back!
Yessica
Excellent, 2 years ago
My family and I enjoyed some incredible days at Casa Los Cántaros. The place is beautiful, the pool with the perfect temperature and Carmen and Irving's attention was phenomenal. Surely we'll be back soon.
Juan
Excellent, 2 years ago
Ingrid's house is beautiful, our family had an unforgettable time! Carmen and Irving's service is essential to enjoy the place and all the amenities, we will certainly return at some point, being so close to the mountain is something incomparable and more in such a well-kept house!
Eduardo
Excellent, 2 years ago
The place is spectacular and offers an unparalleled space to rest and enjoy Tepoztlán. Highly recommended.
Valentine
Excellent, 2 years ago
Great house! To rent without a second thought… the staff is welcoming and very useful. The house is very large, true to the photos and the pool is beautiful. Same for all exteriors. One thing to know, however: the room with the most beds is separate from the house… info we would have liked to have.
Tomás
Excellent, 2 years ago
Thank you very much!
Carmen
Excellent, 2 years ago
Excellent place to rest and/or have a pleasant time as a family; an exceptional service from the staff, they are proactive, discreet and friendly; you don't have to worry about anything.
Lorena
Excellent, 2 years ago
I highly recommend this accommodation, everything is as shown in the pictures, if you choose it to spend a few days relaxing, you will really have a great time.
Ramon
Excellent, 2 years ago
An excellent place to rest with the family
Marcos
Excellent, 2 years ago
This house is beautiful you can truly see and feel the magic of this town. The staff was friendly and attentive, its a place to relax and not a party house for sure. Be attentive to the rules of this home if you are looking for loud pool parties this is not it. However, if relaxation and slowing down your life is what you are looking for this is it. My family and I enjoyed every day we booked here and will for sure re visit.
Rebeca
Excellent, 2 years ago
Very nice house, good size for large groups, the 3 cooks and very friendly assistants. Pool water and hot and nice hot tub, although it looked a little murky since we arrived. The well equipped kitchen.
Edith
Excellent, 2 years ago
The stay was pleasant, a beautiful house every detail in it makes you feel at home caring for Carmen and Irving is excellent Pending to our needs Thanks for your trust great for a family break weekend weekend
Grace
Excellent, 3 years ago
We had a great time. The house has a spacious design and has many social areas. People's attention was very good and the view is amazing. We'll definitely be back!
Cecilia
Excellent, 3 years ago
We had a pleasant weekend. The house is very nice and clean, and the description of the house is accurate. Even though we had a bit of rainy weather, the pool and hot tub were always warm. It's totally worth it! Thanks to Ms. Carmen and Mr. Irving for the attention they gave us. They are very friendly people and made us feel right at home. We'll definitely be back. Communication with the hosts was also very good. Thank you for everything :)
Gabriel
Excellent, 3 years ago
This is an absolutely amazing place, carefully crafted, with great amenities. Felt right at home with Carmen and Irving. Fantastic location in magical Tepoztlan. One of the best places we've been, and we are looking forward to come back again.
Alejandra
Excellent, 3 years ago
Highly recommended, only the towels are a little old
Luis Arturo
Excellent, 3 years ago
Thank you very much to Gerardo for the hospitality, we thought the stay we had was excellent, it is a beautiful place to relax and enjoy the Tepozteco and more with the service provided by Mrs. Carmen and Mr. Irving who were very attentive to everything.
Elizabeth
Excellent, 3 years ago
Excellent place to reconnect with nature, impeccable facilities as well as the service of the host and his employees, everything excellent 10/10!!! I highly recommend the place!!
Nidya
Excellent, 3 years ago
It was very nice, I went to celebrate my birthday with my friends and the place is a paradise, the Tepozteco watching and the cicadas singing. Couldn't have been better. Carmen and Irving are very friendly and helpful, they made us feel like kings and queens. The house is beautiful. Thank you so much, I will definitely be back!
Maria Teresa
Excellent, 3 years ago
Our stay was wonderful. The place is beautiful and Carmen, Ingrid, Yoli and Eli are very attentive, very helpful, very nice and very willing. We're leaving happy and looking forward to coming back. The house is very nice, the jacuzzi is delicious and the pool water temperature is delicious. Everything is great!! I congratulate you on your home and thank you for sharing it. Thank you so much!!!
Lore
Excellent, 3 years ago
The house is exactly as shown in the photos and description. Ingrid and her son Gerardo were always attentive to us and our stay, but the ones who made it more practical and very pleasant were Mrs. Carmen and Irving, who were attending to us at all times, being very attentive and helpful, in addition to giving us very good local recommendations. We would be back in the future! Thank you for making our stay a very pleasant and relaxing vacation.
Fer
Excellent, 3 years ago
We really enjoyed our stay at the house we rented. From the moment we arrived, we were impressed by how beautiful the house was. The interiors were very well decorated and everything was very well maintained. In addition, the surroundings of the house were simply incredible. The scenery was breathtaking and we loved spending time outdoors enjoying nature. It was a truly relaxing experience. Last but not least, Carmen and Irving's service was exceptional. They treated us with a warmth and attention that really made our stay even more enjoyable. They helped us with anything we needed and were always available to answer our questions.
Josh
Excellent, 3 years ago
The house is lovely. It’s quite elegant and there is is both a chef and handyman on premises who are extremely nice and make delicious meals (breakfast and lunch). The house is behind a large gate and features a beautiful pool and ample space. It’s very clean. I would recommend definitely. Here are a few tips: make sure you get clear driving instructions. Uber and maps aren’t reliable. The town is generally very safe but not as much when there is a yearly festival. Be mindful of your belongings if you do go into town. Ingrid and her family were very helpful. A great getaway from Mexico City.
Sergio
Good, 3 years ago
The house is very comfortable and nice. Just like the photos. It has an amazing view of the tepozteco. Carmen and Irving's service is very good, they are kind and always attentive. The only con would be the pool temperature, which was never right, more like cold. The jacuzzi has a very good temperature. The house is totally recommended.
Francisco
Excellent, 3 years ago
An excellent option for groups of more than 10 people. It has one of the best views I've ever seen. The service is outstanding. In addition, the pool water is hot. It exceeded my expectations. I will definitely return.
Miguel
Excellent, 4 years ago
Excellent view, homey, spacious, spacious, adequate attention. With a sweet taste of mouth. As everything is perfect, it may be time to change the refrigerator as well as to integrate the speakers into the experience of the house.
Sheila
Excellent, 4 years ago
Perfect. Beautiful home, pool, yard, and view. Every detail in the house is beautiful. The pool is a nice size. The yard is huge and beautifully landscaped. You can't even see the wall behind the yard because it's covered with plants, trees, and flowering vines. The pool temperature was perfect all weekend. The people who work at the house really helped to make it a great stay. Normally we would be spending half of our vacation shopping for food, cooking, and cleaning the kitchen. The house staff went to the store for us to get the food, prepared it, and served it. The food was great. It takes about 20 minutes to drive from downtown Tepoztlan to the house on bumpy cobblestone streets. The staff has to open the gate for you every time you come and go. They are always available and willing to do this whenever your want, but it feels kind of weird to have to ask someone to let you out. It's worth it. I didn't like to town as much as I did 10 years ago. There is a lot of loud music on the main street, and it gets too crowded on the weekend. Fortunately, the house is far away from all that. All you hear at night are birds and insects. From the house you can take a nice walk to a park called Los Venaditos and hike up a hill to a view of the town (mirador). There is a sweet old dog who lives on the property. If you're a dog person, you can let the dog wander around in the house and hang out with you on the patio. Some of the people in my group didn't like that, so the staff was helpful in keeping the dog on the other side of the property.
Ada Laura
Excellent, 4 years ago
We loved the house, the common areas are very nice, the garden is very nice, the pool is warm, Carmen cooks very well and is very friendly. We hope to rent it again.
Joyce
Excellent, 4 years ago
I highly recommend the house. Carmen and Marco's service was very friendly and they were eager to help us. Communication with Gerardo was always fluid. The rooms are very comfortable. The children really enjoyed the garden and the pool, which was a good temperature, and the jacuzzi was always warm. We'll be back for sure! We had a nice weekend.
Dora
Excellent, 4 years ago
This house is absolutely gorgeous! The decor and views of the mountains are stunning. Beyond the house, Carmen and Marco were phenomenal. They made our stay feel like home. Carmen breakfasts and lunches were delicious and Marco made sure we had ice, limes and towels… whatever to make our stay so comfortable. Can’t wait to come back with my family. I highly recommend this house.
Leticia
Excellent, 4 years ago
We had a wonderful time! We had a very big group, so being together was important to us. Location was fantastic and the house is amazing, but the most memorable experience was a service provided by Marco and Carmen. They were very attentive and helpful. We highly recommend the hosts and this place!
Andrea
Excellent, 4 years ago
The house is wonderful. It is super well maintained, clean and spacious. Great service from the entire team in charge, they were super attentive to cleanliness, cooking and service. Highly recommended if you are looking for is to relax and have fun in a place in Tepoz.
April
Excellent, 4 years ago
The stay was a delight! We really appreciate Carmen and Marco Antonio's service. We had a great time. We felt like at home. The house is beautiful and has an amazing view.
Jimena
Excellent, 4 years ago
The place is amazing, very beautiful. The view is also beautiful. Carmen and Marco give good service, they are attentive to anything and Carmen cooks super delicious food. We had a great time, the pool is always at a delicious temperature to cool off and the jacuzzi heats up really well, it's also amazing to end the day. Thank you very much for everything!
Regina
Excellent, 4 years ago
Gerardo and the house team's service was spectacular. The house is very clean, very well located and comfortable.
Luis
Excellent, 4 years ago
Spectacular the house. 10/10...the unforgettable place to spend a fin with friends or family.
Paulina
Excellent, 4 years ago
This house is spectacular, the size is incredible for large groups, very clean and with very nice sized rooms. The service of Carmen and Marcos was phenomenal and the location of the house is Perfect for going downtown but also for silence and a spectacular view.
Maricarmen
Excellent, 4 years ago
The house is ideal for large groups, it has all the amenities, and the spaces are even larger than what is shown in the photos. I highly recommend it! Carmen and Marco's attention was incredible and make the stay an even better experience!
Gabriela
Excellent, 4 years ago
The house is beautiful, an incredible view, we kept in touch with our host at all times and to make the stay more pleasant Carmen and Marco Antonio always supported us in what we needed, a ten-star service attitude, a house that I would definitely return to rest and relax.
William
Excellent, 4 years ago
Lovely home with a huge amount of space. We stayed out doors most of the time in the perfect sized swimming pool that we didnt get a change to utilize the living room or the indoor dining room. Marco and Carmen were great providing there services. Breakfast and dinner was perfect. We highly recommend.
Marybelle
Excellent, 4 years ago
Loved it@, not just me. All my family loved it a well.
Tobias
Excellent, 4 years ago
Everything is very good, Marco and Carmen's service is impeccable. The house is very clean and cozy, everything is the same or better than in the photos, very nice view and plenty of space. We'd love to come back.
Gabriela
Excellent, 4 years ago
Excellent house, an impressive view and the service of frame and exceptional Carmen
Victor
Excellent, 4 years ago
The house is incredibly beautiful with all amenities and unbeatable views. The perfect complement is Carmen and Marco's service, always on the lookout for everything. We had an amazing new year, and will definitely be back. I can make sure it's the best Airbnb I've stayed at!
Claudia Veronica
Excellent, 4 years ago
The house is super comfortable and divine, the service is incredible, we will definitely return
Juan Carlos
Excellent, 4 years ago
The best choice for a dream weekend, every corner of the house has an incredible harmony that vibrates in every person who transits a feeling of family love. Mrs. Carmen attends at all times to any request as well as the rest of the staff. The photos fail to show the true beauty of the place. Thank you very much, of course we recommend it 100% and we will also return.
Andres
Excellent, 4 years ago
The house is much nicer than the pictures, it's worth staying here. The staff is very friendly and they are there for anything you need.
Alejandro
Excellent, 4 years ago
The house is amazing, has everything you need to spend a perfect weekend. Communication with Gerardo was always very good. Carmen and Porfirio treated us excellently and took care of us even better. The view of the mountains is unparalleled. Highly recommended!
David
Excellent, 5 years ago
Great host, really respects privacy. We used the stay as a resting place and everything went very well, especially the attention provided by the service staff.
Arturo
Excellent, 5 years ago
The house has an amazing view. Everything is in perfect condition. The pool is always above 30 degrees, which allows you to use it at all times.
Melissa
Excellent, 5 years ago
The house is super nice, it's very large and the view is beautiful. The people who help in the house are very friendly and make your stay much more comfortable, there is enough space for many cars and the area is quite safe. We had a great time at this accommodation, highly recommended
Fernando
Excellent, 5 years ago
The house looks very nice in the photos, and yet they don't do it justice. It's much nicer than what you see. It has an excellent view, a garden, spaces and everything you need to spend pleasant days in the company of family and/or friends! Excellent service from Carmen and Porfirio, who were always attentive to whatever was needed. I would definitely come back!
Cassandra
Excellent, 5 years ago
Beautiful house, great treatment by the hosts cook and gardener. The pool was amazing and the view breathtaking. I will for sure return.