Mariana

Reviews

75 total reviews

84% rated 5★

75 reviews

4.81

2021–2026

Cleanliness 4.8

Accuracy 4.7

Communication 5.0

Location 4.7

Check-in 4.9

Value 4.8

75 reviews

4BR Villa in Tulum

Ryan

Repeat guest

Excellent, 6 months ago

This was my third time staying in this unit, we love the area and the vibe.

Beautiful apartment. Well-equipped for cooking. Comfortable beds. A little dark, despite the many windows, because the buildings are close to each other. The rooftop terrace is very nice!!! Very safe. Wifi works very well. There is enough hot water for 2-3 showers simultaneously. However, if there are 4 of you, plan not to take your showers all at the same time. I also tried the gym, which was great. The amenities are like new. I would come back to this apartment for a future trip to Tulum. You can walk to town, but with a car it was better to visit and shop.

Disappointment! The place no longer matches the photos. It was lacking in maintenance. There are therefore water leaks inside, the rooftop terrace is dangerous: no guard and broken floor. The common areas are dirty: terrace, swimming pool, etc. The pool table is broken and the bikes are non-functional and the beds need to be changed! In short, we do not recommend this place and hope that Airbnb will require work to be done.

Host Response

Thank you for the comments. The leak was unfortunate but it’s now fixed. The common areas have just been renewed and the are cleaned Daily by maintenance, but being in the middle of the jungle makes it hard to have leave or birds stuff around.

We stayed here for a week with three children. The complex is tucked in the woods off of a main street and feels quiet, secluded, and surrounded by green in a lovely way. We had a car that we used to shop and travel, although there is a grocer and restaurants in walking distance. There were bicycles locked at the condo but they weren't in top shape. We had everything we needed in the kitchen for simple cooking, shared the dishwashing duties and had a great time just relaxing at the house. The bedrooms and bathrooms were all very comfortable and nice. The rooftop was a quiet place to sun bath and then cool off! I would definitely stay here again and really appreciate the architecture with lots of windows, wildlife, privacy while feeling very safe.

Host Response

Thank you Sarah! We loved hosting you! We will look into the bikes to make sure they are in top shape for next guest! Hope to see you soon!

Mariana was a great host. She was very quick at responding and a very understanding host. We had some issues that Mariana was able to help with outside of the Airbnb. The Airbnb was nice, the only issue we had was hot water not working one day but she had someone come by and take a look at it right away. However, if there are many people taking shower be advised that the hot water doesn’t last long. Great host! The Airbnb was nice!

4BR Villa in Tulum

Ryan

Repeat guest

Excellent, 2 years ago

Loved this place! Great few days!

Where do I start? The place is amazing all around, peaceful, quiet, relaxing, chic. It’s away but close to everything. The host is AMAZING all around, communication, helping me out with my questions. We felt safe, at home and secure. Tulum itself was an experience, but this home was a dream.

Host Response

Hello! Thank you for your review!! Left a message you left a few things at the house. Please let me know if you wish for me to send them

4BR Villa in Tulum

Kelly

Excellent, 2 years ago

We had a great time staying here. The place was beautiful and perfect for the five of us. Marianna was extremely responsive when we had questions.

This was my first time doing an Airbnb, so I was skeptical about it. But after speaking with the host she made me feel extremely comfortable. The host was very attentive and responsive. Even recommended chiefs and transportation. We had an issue with one of the sliding doors not being able to lock. I messaged my host and within 15 mins there was someone there to fix it. I cannot explain how much I loved that. Also this is a gated community with security 24/7. One thing I will say is at night me & my fiancé kept hearing noise as if someone was trying to get into our villa. Which was kind of creepy. But overall it was a beautiful place and the host was phenomenal. I would recommend this place to others. It’s also not far from the strip. Also be careful with where your going and be mindful not to stay out too late. If you do don’t bring a lot of cash.

Absolutely loved our stay here. the place looks exactly like the photos. The private plunge pool on the roof was great, and even though there are neighbors on either side, we still had plenty of privacy. Wifi was lightning fast (although I did need an ethernet cable to get wifi into the upper rooms, which was no problem). Mariana was EXTREMELY helpful, she even had someone pick up and deliver me a ethernet cable right away when I mentioned the wifi in the upper rooms. the shared pool is GORGEOUS and I even got to make use of the gym which has beautiful views. highly reccomend staying here. Restaurants are about a 10 - 30 minute walk which was fine with me and my group. We felt secure inside this little jungle paradise. Mariana is a great host!

Marianna is a wonderful host! We had a few little bumps and she was quick to respond and fix them. I’m very grateful. We were there with kids. Everyone had their own bathroom and space. The kids were thrilled. The house feels like a tree house. I wish I’d read more carefully and noticed that there’s no dishwasher - I assumed. My mistake but I point it out to you. The grill is not private to the house and it’s complicated to use- we didn’t bother. The complex pool needs new pillows and chairs - we didn’t really use it since the roof plunge pool was private and very cute. My husband loved the gym- it’s little but perfect. It’s a 20 minute walk to the restaurants, I can’t imagine being there without a car. The house is down a dark side road- I was not thrilled walking there. They need lights. The location is perfect if you’re in Tulum for adventure- it’s a central spot to travel to places in all directions. Don’t miss the cinotes! Have fun!

This townhouse was very private off the beaten path. It is in close proximity of everything because Tulum is a small city. EXTREMELY clean, lots of bathrooms, bedrooms, privacy. We absolutely loved this place! We had a rental car, so driving, everything was 7-10 minutes away, and biking would be 15 minutes or so to local restaurants. Our host was incredible. We were very lucky that she was so responsive & helpful. We appreciated that more than anything.

The townhome is beautiful, spacious, and clean. But just to clarify--the townhouse only has one rooftop plunge pool. The larger pool is shared with other townhomes in the community... and is only a few steps away from the house. From the pics, we thought it was our private pool. The shared amenities (gym, ping pong, and rock climbing) were great. Mariana was extremely responsive and helpful. She helped connect me with chef and transportation, which worked out well. I recommend renting a car as taxis to the beach/touristy hotel area are extremely expensive. And there aren't that many food/coffee options walking distance away (except Starbucks). There are two nearby grocery stores though, which are walking distance. It took us about 20-30 min driving to get to parts of the hotel area. The townhouse comes with most of what you'll need. The AC units worked well and kept us super comfortable. I would def recommend this home for a large group.

Mariana is amazing, super helpful and gave great recommendations. The place itself is located in a good spot and easy to get to the beach and town. That being said there was construction at the pool area so we couldn’t use the pool at all and could hear construction during the day time. I would advise checking with the hosts to see if the pool will be available when visiting or making sure you have a contingency plan.

Host Response

I’m glad you had a great stay. As I mentioned, the maintenance of the deck of the common area got delayed due to the weather and was not scheduled to continue during your stay! I hope the compensation somewhat repaired the inconvenience! Hope to host you again!

The property was exactly as described, beautiful views from the rooftop, immaculate inside and out. It is a little hidden away from the main road and was very secure with on-site security who were super helpful anytime we needed anything or had any questions. It was surprisingly very walkable if you don’t mind a quick 15-20 minute walk or a very short bike ride from many restaurants and bars. Mariana was very responsive and even reached out the day before to let us know she would be traveling and provided a contact person for the short time she was unavailable, one of the best hosts I’ve had. I couldn’t recommend this property more if you plan to stay in the Tulum area. Thank you again for everything!

4BR Villa in Tulum

Nana

Good, 3 years ago

The home is situated in a lovely townhome community near downtown Tulum. Our host was communicative and the home was ready for is when we arrived. We felt safe and enjoyed our stay. Thank you!

The house is in the jungle it'll look a little crazy at first but when you get to the house it's amazing, 24hr security and they also help you get a taxi if you need one. The house is close to alot of restaurants and convenience stores and a market which is great she also has a link where you can get food delivered which is another great option. The entire lay out of the house is great it's so much space and the house Is extremely clean the roof top pool is a bonus. It's also a big pool as well. All in all just book it its amazing!!!!

This place was perfect for our stay in Tulum! It is outside of the hotel area so quieter and easier to get to, but close to everything you need. Mariana was helpful and responded to all questions. The townhome is very clean and has plenty of space! Know that the hot water does not last long though. Like several minutes, when a lot of people have to shower. It was so hot outside though that a cool shower felt good :) and The community pool was shady and nice after a sunny day at the beach. Overall such a great place to stay!

4BR Villa in Tulum

Pat

Repeat guest

Excellent, 4 years ago

We loved this house, the way it is design and build is unique. If you are looking for a house that is not like any other, this is it!

4BR Villa in Tulum

Sarah

Excellent, 4 years ago

This place is such a gorgeous house, looks just like the pictures. Mariana was so easy to communicate with & responded very quickly to any question or concern! Loved staying here so much room for our big group and the gardens are perfect!

Amazing listing and Mariana was an extremely helpful and communicative host! We were a group of 5 adults–one couple and 3 singles. We absolutely loved our stay. It’s a spacious townhouse, looks just like the listing. The beds and bedding are all very comfortable, the rooftop pool gets great sun all day, and the kitchen was great for cooking in, wifi was fast and reliable and all the TVs were new and smart equipped to sign in with whichever streaming service. We liked that the location had private safe parking, and close access to the beach and town and cenotes, but not in the thick of the mess of construction or loud parties. Highly recommend! Best cenotes were all in the area past Dos Ojos. SFER IK art center was gorgeous and about 35 mins drive. Grocery stores were both very close, just around the corner. For restaurants, I recommend skipping the touristy beach spots and doing some good eating in town. Our favorites were Botánica for breakfast, Elemento for dinner (everything was amazing), and Akuma Tiger Sushi was incredible and you must try! We also had an amazing night out at Straw Hat Hostile rooftop bar—crazy fun and eclectic international group of people. Lastly, definitely rent a car it’s worth it every bit!

Would definitely recommend! Mariana’s home was perfect for our stay (there were 4 of us). The location was perfect as it is between the town and the beach, very close to the grocery store which was very convenient especially as the house has a fully stocked kitchen. The design of the house is gorgeous with tons of windows, and somehow the house stays cool! We barely needed our AC. The rooftop pool was perfect and peaceful; and Mariana had the pool cleaned twice a week. Also Mariana was so responsive any time we had questions or if we needed any maintenance.

Close to tulum beach attractions 6 mins from tulum tower, food etc…awesome locations it was tricky to find but she stayed on the phone with me the entire time and guided me to the entrance it really is in the jungle and I loved it , the home is beautiful and HUGE every room has its own bathroom and the pool on the roof is breathtaking so clean and specious I recommend to book this home if you are looking for a real tulum feel surrounded with lots of trees and lots of floor to ceilings windows you can see out of the two swings are perfect for pictures etc…the host was amazing she was very helpful with communicating with me well she actually checked on me more and I felt safe she also offer bikes and maintained the pool getting cleaned during my stay 5 star all around 😊

Mariana was a great host. Kept us informed from start to finish. Was prepared to take care of any issues that would have come up - but they didnt. Everything worked fine. House is nice, just as pictured. House is spacious and w/ a bathroom for each bedroom, everyone had their total privacy. Everything worked great, water, hot water, gate, a/c, pool, w/d. if you are there for nye & plan to party at beach clubs, this area may not be best area for you. Taxi to taboo on nye was $90. Van shuttle on ny day was $273 r/t to Rosa negra.

Mariana saved our trip when we had to leave a previous Airbnb on our trip. She accommodated us last minute and we wish we wouldn’t stayed at her place the whole time. We loved it so much we extended our trip to get more time at the house. I cannot say enough great things about the stay. I have used Airbnb for 10 years and she was the best host I’ve had to date. 1. The place was accurately described and even better in person 2. It was SPOTLESS. 3. Beds were comfortable and the showers were fantastic with great water pressure. 4. The property grounds were safe and right on the Main Street close to everything. 5. The property amenities were awesome. Pool table, gym, rock wall, and much more. We especially loved the beautiful winding walk up to the treetops. 6. The bikes were a huge plus and it’s a short ride into town for brunch :) I have no negatives to say, I just wish I had more time in the space! Thanks again Mariana!

Mariana’s place was great, we all had a lovely stay there and fully enjoyed all the amenities! She was a great host and responded quickly every time, even when I messaged her at 11PM one night. The Airbnb had everything we needed, we especially appreciate the water machine and the spices that came with the place. It’s truly the perfect place if you have a group of 6+ people. We would highly recommend this Airbnb and I’m looking forward to returning and staying with Mariana again.

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