Diego

Reviews

Superhost

39 total reviews

90% rated 5★

39 reviews

4.87

2025–2026

39 reviews

4BR Villa in Cuernavaca

Lorena

Good, 1 month ago

The house is very nice, the garden is spectacular. Very comfortable beds. The interior needs a little maintenance. I didn't like the cleaning service that is paid for separately. The staff changed in the last few days, and the lady was very attentive. I would definitely come back. My goal was to rest, and the house is perfect for that. The host is 10/10, always attentive. THANK YOU.

Everything was perfect. Diego was always attentive and very friendly. The place is just like the photos, even better. The beds and pillows are comfortable. The pool and hot tub were at the perfect temperature. The shower had excellent water pressure and temperature. The kitchen is well-equipped. Beto was very friendly and gave us complete privacy. I highly recommend staying here if you want a great place and comfort. It's totally worth it. I would definitely come back.

My experience with Diego on Airbnb was simply exceptional. Without a doubt, he has been one of the best hosts I've ever had the opportunity to deal with. From the very first moment, communication was flawless: always attentive, friendly, and genuinely willing to make sure our stay was perfect. You can tell the level of commitment and professionalism in every detail. The house is very nice, comfortable, and perfectly maintained, which allowed us to truly enjoy our stay in Cuernavaca to the fullest. In addition, the service staff were extremely attentive and efficient at all times. There was absolutely nothing to complain about; everything went excellently. Without a doubt, it is a 1000% recommended place. We would come back without a second thought.

Diego's place is located in a really quiet, nice and centric location, tidy amenities, you really feel at your relaxing vacational home. Only con: - Some parts of the house start to look careless Additional to consider: - Maybe the privacy was not perceived at 100% because of the housekeeper that lives in (Beto), but this was not a big issue Overall is a great find & place to stay, would recommend it 100% to anyone looking for a very relaxing & homy stay.

PRO: It is a beautiful property in a peaceful, safe place with great weather. Isolated from crowds. Spacious, the best part is its green areas. Towels and clean linens. The host was very attentive and had good communication. CONS: There is a lack of maintenance, it does not necessarily comply with 100% hot water in the pool, jacuzzi, showers and steam. It's one or the other because fuses blow, because the boiler doesn't turn on or because of XYZ. Uncomfortable beds and pillows. Bad service people, they give you an excuse to serve everything or they tell you they don't know. Sure, if you give them an "incentive" they already know how the ovens, the steam, turn on the boiler or make the promised hot water. They must make sure that the property and the staff service and its facilities such as toilets and fuses inside work well, otherwise what they offer and what you receive is inconsistent.

4BR Villa in Cuernavaca

Monica

Excellent, 1 year ago

We went as a family, we had an amazing time, thank you Diego for always being attentive. Our stay was excellent, the place is beautiful, very clean and modern, the house is in perfect condition, as seen in the photos. We would definitely come back

The house is beautiful!!! Better than the pictures. Everything was very clean and tidy. Very comfortable beds. Hot water at all times for bathing. The kitchen has more than necessary. The garden is also very nice, very clean and well kept, so like us, our dogs enjoyed it a lot. The pool is always at a very pleasant temperature. Diego was super friendly, attentive and aware of how we were doing. Mr. Beto is also always attentive and kind. Very good communication with both and we thank them. I definitely recommend this house and we hope to return soon.

Our experience was very good. Diego is a super host, excellent communication, friendly, responded quickly and was very attentive. We also had a very good experience with the house staff (Norma and Beto). The house is well maintained, it has everything mentioned, the temperature of the pool and the jacuzzi are perfect. My children and nephews enjoyed the steam, the cacha was entertainment for everyone. We only went out once for dinner, we went to the Hacienda de Cortés hotel which is 10 minutes away, a good recommendation from the host. Diego's accommodation is highly recommended.

4BR Villa in Cuernavaca

Luis

Excellent, 1 year ago

My stay at this Airbnb was excellent. The accommodation was well equipped and very comfortable. The location is very good and quiet. The host was very kind and attentive, always available to answer any questions and make sure we were comfortable. I would definitely recommend this place and would love to return in the future. The people who supported us in the service (kitchen and maintenance) were 100% compliant Thank you for such a pleasant experience!

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