Arturo

Reviews

Superhost

51 total reviews

88% rated 5★

51 reviews

4.82

2025–2026

51 reviews

5BR Villa in Cuernavaca

Maria

Excellent, 3 weeks ago

Excellent accommodation. Arturo was always attentive to us. The arrival at the accommodation was easy. There are many restaurants nearby. It's central. The pool water was always warm. I highly recommend it.

Our stay was very pleasant. We really liked the host's flexibility with check-in and check-out times, as it made our arrival and departure much easier. The location is excellent, very close to downtown Cuernavaca, which made it very convenient for us to get around and explore the area. The pool and hot tub were particularly nice and were what we enjoyed the most during the stay. Overall, the space met our expectations very well. As the only observation, we believe that the cleanliness of one of the rooms upstairs could be improved, specifically the room with bunk beds. Apart from that detail, everything was great and we really appreciate the host's attention and flexibility.

We liked the house very much. The stay is very comfortable and enjoyable. The jacuzzi and pool were very nice, the instructions were very clear, and the welcome was good. We suggest better cleaning and fumigation, since there is a spider infestation in the kitchen and several insects throughout the house, in addition to cobwebs and dust. Also, the TV upstairs never worked with the controls that were there. Those were the only details we hope you will take into account, as we would love to return!

I really liked the house. It's just as shown in the photos. Small details, such as two bathrooms, were not 100% clean. The pool had a bit of a green tint, which made me a little unsure about the cleanliness, but nothing that can't be improved. Maria, who gave us the keys, was super attentive. Congratulations to her. Totally recommended for a great stay with family and friends. Yes, we would return to spend another pleasant day.

I think it's a very large house. When we arrived, the cleaning was not finished yet. I understand that the previous guest had just checked out.

Host Response

That's right, everything was very rushed. I apologize for the delay ☺️

5BR Villa in Cuernavaca

Jazmin

Excellent, 7 months ago

The house is in excellent condition, very well cared for and with large indoor and outdoor spaces. The spaces are spacious, functional and with very good natural lighting, the ideal pool for boys and adults. Everything works perfectly, which makes it a comfortable and enjoyable place to live. In addition, the environment is quiet and safe, ideal for resting and enjoying the day to day. Without a doubt, an excellent option and totally recommended.

Super spacious, perfect for large or medium groups who want comfort. The only thing is that I wanted a pool with a boiler for the time of year and I was told that there was a solar heater at no cost, however it practically does not heat anything so we could not enjoy the jacuzzi much, especially at night. The game room needs a bit of maintenance but it's very enjoyable. Other than that, everything is worth it in terms of space, attention, comfort and available amenities.

We loved the stay! The house is very nice and comfortable, especially for large families. We only had a few issues with the showers: • The one in the shared bathroom downstairs did not flush. • The one in the downstairs bedroom did not have hot water. When staying in cold weather, hot water is necessary. Other than that, everything was great and we really enjoyed the stay. The host responds very quickly and the lady who attended to us when we arrived was very friendly.

Very nice and spacious house, the host is always attentive to everything, but it lacks a lot of cleaning as well as maintenance, it would be ideal if the pool had a boiler because the water is icy, the showers were not very useful, there was a lot of dust in the house, dirty blankets, many swarms of bees and also insects but the house is very nice and comfortable, the area is safe and easy to access, supermarkets, Oxxo, super close. Recommended, just take care of the details mentioned.

Our experience was excellent from start to finish, the accommodation is totally consistent with what is shown in the ad; everything is as it appears in the description and in the photographs, which gives a lot of peace of mind when you arrive. Communication with the host was exceptional: always very accessible, attentive and aware of every detail, which made our stay even more comfortable and enjoyable. My family and I really enjoyed our stay; we felt welcome, comfortable and very well cared for without a doubt, it is a totally recommended place and one we would return to without thinking.

5BR Villa in Cuernavaca

Diego

Excellent, 1 year ago

A good place

Host Response

Thank you Diego. Excellent guest

The place was excellent, very clean and as shown in the photos👌🏾The house is very nice and pleasant, with comfortable rooms where you can really rest well. What we loved the most was the pool, it's spacious and perfect for relaxing! Also, the owner was very attentive, we were made an afternoon to evict and I asked him to let us check out a little later and agreed to giving me the extra hourly payment option. It was a great option to stay. Thank you for the hospitality!

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