Alberto
Reviews
81 total reviews
98% rated 5★
81 reviews
4.96
2016–2026
81 reviews
Jonathan
Excellent, 1 month ago
An excellent place for a weekend with family. We were very happy and comfortable enjoying the entire place. We will definitely come back. We appreciate the attention of the cleaning staff, who were always attentive and helped us with everything. Mr. Alberto, one of the best hosts we've ever had. Thank you for everything.
Eduardo
Excellent, 8 months ago
The accommodation is quite comfortable and matches the offer. Very good cleaning and cooking service. Excellent service from the staff and the host, always attentive. 100% recommended, I would return.
Christian
Excellent, 11 months ago
Excellent and beautiful house, especially excellent service from the owner and the staff who help with the cleaning and in the kitchen; we had a wonderful time, highly recommended.
Federico
Excellent, 1 year ago
A very beautiful, spacious and functional house. The pool and hot tub are first class. First-class cleaning and maintenance service. Alberto's service was very courteous without being intrusive. He had the great thought of waiting for us with a sumptuous breakfast. He gave us access earlier than scheduled and offered us the same departure after the scheduled time. The staff was very helpful, beyond what was expected. Very attentive service and Arely's exquisite stews and with an extraordinary vocation for service that made us feel very comfortable. Totally recommended
Rose
Excellent, 1 year ago
We decided to spend a weekend with the family to de-stress and it was the best decision we could make. Since our arrival, the house completely met our expectations: it is exactly as described and as in the photos, with large spaces and a lot of privacy. The bedrooms are very comfortable, but our favorite was the one right in front of the pool. We spent most of the time in the pool, especially for our five-year-old, who enjoyed playing in the water and exploring the place. In the evening, the hot tub became the perfect end to each day. We want to highlight the excellent service provided by Mr. Alberto, who was always very attentive, polite and kind, as well as Mrs. Alejandra, who was in charge of cleaning, who was very helpful. Perhaps as a suggestion, in the future it would be excellent if they could add air conditioning in all the bedrooms. Although the fans they have are very functional.
Tania
Excellent, 1 year ago
We loved Alberto's house, it has everything, it is very comfortable. We had an amazing time, adults and kids. Licho was always helping us with everything we needed and Ale provided excellent service. Alberto is always super attentive and excellent communication, very flexible and kind. We will definitely be back
Francisco
Excellent, 1 year ago
The house is spacious with everything you need, the staff are willing to help. A good-sized pool, enough bathrooms and vegetation throughout the exterior. Comfortable rooms. And Mr. Alberto was helpful before and during our stay.
Cesar
Excellent, 1 year ago
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Annie
Excellent, 1 year ago
Wonderful! If I could, I'd give it 10 stars! The house is very nice! It has everything you need and more for a family weekend! We went with adults and babies and we all really enjoyed it! Everything was very clean and ready for us! From the moment we arrived we felt very comfortable and cared for! I highly recommend hiring the service of Mrs. Sofi, who is a sweetheart and made us feel right at home the whole time! The hosts are undoubtedly the best, Mr. Alberto was always attentive to us and they even prepared a very nice table with decorations, tablecloths and glasses to celebrate the end of the year. We'll definitely be back! Thank you so much!
Juan Manuel
Excellent, 1 year ago
The property is very nice, it has space to have the whole family together and have fun, everything works, the service is very good, without a doubt a great option to enjoy as a family
Adrian
Excellent, 2 years ago
We enjoyed this short trip a lot, just considering for old people that there are many steps, jacuzzi of the main bedroom was disabled at the moment of our reservation, this was not advised, everything else was perfect.
Dulce
Excellent, 2 years ago
Very nice house, very good cleanliness, the support staff with excellent service, Mr. Kuri was always attentive to us, very nice weekend, the pool was great, the jacuzzi too, each room had its own bathroom with hot water, the kitchen was very well-equipped, the gardens were very nice, we played soccer, as well as baseball on the field, it is appreciated that they provide drinking water, just as a recommendation if you rent bring mosquito repellent and insect killer for the mini ants that are even in the bathroom, in general we had a great time, there were 12 of us and we were all very happy, we hope to return soon
José
Excellent, 2 years ago
Excellent service from the host. The place is in very good condition, the cleanliness is a 10. 100% recommended. We'll definitely be back.
Diana
Excellent, 2 years ago
Alberto's house is very nice and everything works perfectly. Alberto was always aware that everything was fine and that we were not missing anything, which made us feel at home. For an additional cost, Mrs. Sofia prepared the food for us and I highly recommend it because everything was very rich and she is a loving person. I would definitely stay with Alberto again.
Jhonatan Yair
Excellent, 2 years ago
Alberto was attentive at all times, very friendly, I would not hesitate to return to his house
Vane
OK, 2 years ago
I rented it because it offered the services we needed. When my family arrived on Friday, the initial service was good. However, on the second day (Saturday), the electrical installation failed at 11 am, resulting in a lack of electricity in the house. This meant that we could not use the jacuzzi pool (hot), appliances, wi-fi, air conditioning, fans, hot water in the showers and other services. During our three-day stay, electricity only worked fully on the first day and part of Saturday morning. On Sunday, when we were supposed to leave the property, the problem had not yet been resolved. The host did not solve the problem himself and only provided some small lamps as a temporary solution, which were not very helpful. The property does not have any electricity plant, or any form of backup against these unforeseen events. This situation resulted in an uncomfortable and expensive family weekend...
Host Response
We are very sorry for the inconvenience, however it should be important to point out that it was an extraordinary case, out of our reach and impossible to resolve. The CFE transformer was burned out due to a storm and resolved it at 48 hours, despite the multiple calls and complaints that were put in. You can read the reviews above and this has NEVER happened in all the years that the house has been washed. Beyond this, the owners try to have the perfect home and always be able to live up to the guests. Unfortunately, having an emergency plant is unattainable for a single-family home, so if we did and you don't mention in your feedback, it's a refund you requested. I reiterate that our maximum is always providing excellent service but this was a situation that was outside of us and impossible to resolve.
Rafa
Excellent, 3 years ago
Excellent house, very spacious and well cared for, the pool at a good temperature, the people who helped us with the service are very friendly and attentive. Alberto was always available for anything we needed during the stay.
Jesus Alexis
Excellent, 3 years ago
Everything was excellent, Mr. Alberto was always attentive to what we needed, his house is much better than the photos and we will definitely return again.
Jorge
Excellent, 3 years ago
After 5 years of using the app, I can definitely say that it is the best place I have ever stayed, not only because of the facilities; the service, the treatment, everything in general was excellent and of the best quality, I highly recommend the place.
Carlos
Excellent, 3 years ago
The house is just like the photos, everyone was always very friendly, very nice subdivision, no complaints, totally recommended, I would rent it again without a problem.
Maria Garcia
Excellent, 3 years ago
An excellent place to spend a few days with family and friends. Only the Jacuzzi does not have the temperature of a Jacuzzi should have. Apart from that, everything is super nice, clean and just like the photos
Host Response
Thank you for your comments Maria, your feedback is very important to keep our space in the best conditions. From now on, we will consult with our guests in advance about the ideal temperature of the jacuzzi for them, since we have a gas boiler that can bring the temperature up to 40 degrees (not recommended) if necessary. Greetings and we look forward to seeing you again!
Felipe
Excellent, 3 years ago
An excellent place for a family vacation, the pool is always at a pleasant temperature, you can swim all night without being cold, everything is very clean, the furniture and beds are in excellent condition, a large garden to play in, the grill is excellent for roasted meat, in general everything is wonderful.
Arlene
Excellent, 3 years ago
The house is beautiful and super spacious. Great for groups. In addition, Alberto and his staff were incredible and were very attentive to us. It has everything you need to have a good time! We really enjoyed our days off.
Ale
Excellent, 3 years ago
Excellent service, it's worth hiring a person to cook. The host gave us a surprise for our breakfast. The pool and jacuzzi water has an excellent temperature thanks to the solar cells. I felt more than at home. It has a swing, a bouncy house, a basketball court, and young children have a lot of fun. I'll definitely be back. Each room has its own bathroom and also in the pool area. The people who help at home are super helpful. It far exceeded my expectations.
Jose
Excellent, 3 years ago
My family and I had a great time, Alberto's attention is unbeatable, Sofia , Alejandra and Licho ( which supported us in the house, very attentive and helpful), we would definitely return. They made us feel right at home.
Paco
Excellent, 3 years ago
The house is super comfortable and has everything so you don't have to leave. The people who help us with the service are very friendly and solve everything. Alberto is always available and with the greatest flexibility.
Monica
Excellent, 3 years ago
The house is very comfortable, spacious and clean. Excellent for a few days. The pool and hot tub are warm and you have a great time. The support staff are very friendly, with good seasoning for food and an excellent attitude. I highly recommend this place. We'll definitely be back.
Andoni
Excellent, 3 years ago
The house is very spacious and comfortable. Alberto's service is excellent.
Edgar
Excellent, 3 years ago
Excellent stay and Mr. Alberto is an excellent host, always attentive.
Diego
Excellent, 3 years ago
The house is spectacular!! It has everything you need for an incredible vacation or weekend with family or friends. Alberto's service is impeccable!! The efficiency and friendliness of the cleaning and cooking staff is top notch!! I highly recommend the place and the service!! We had a great time, thank you so much!!
Armando
Excellent, 4 years ago
Alberto is the best host we have had on AIRBNB, he was always available for any needs and the people who are in charge of the house service were simply EXTRAORDINARY, cute, warm, attentive, helpful and did his work promptly, kindly and caring. It's a great option to vacation.
Israel
Excellent, 4 years ago
The place is larger than what is seen in the photos, the rooms are very large and with all the services, the view from the living room is incredible, it is worth hiring the service of Mrs. Pati for the kitchen; we were touched by cloudy days but the pool was at a very good temperature and also the jacuzzi; the communication is constant and they are up to the needs, the village is very close for a cecina on weekends.
Jose
Excellent, 4 years ago
An amazing stay. All areas are great. We had a great weekend with very good service! Very clean. The amenities are amazing. The house is enjoyable from start to finish! The house is much better than what you see in the photos. Amazing, live the experience!
Luis
Excellent, 4 years ago
Ideal house to reach with family or groups of friends, comfortable and easy to enjoy. Very safe residential development and close to supermarkets and other convenient places Very grateful for the excellent communication with Mr. Alberto and for the service of Rosa, Alejandra, and Licho A house that I recommend and to which I would return
Adrián
Excellent, 4 years ago
Excellent house, but definitely the attention of Mr. Alberto and the house staff the best and that gives a lot of calm and confidence. I'm sure. See you soon!
Jennifer
Excellent, 4 years ago
To start the photos do not do the house justice, it is very nice, clean, a beautiful view, the people in charge excellent attention, pretentious, the cleaning and maintenance people are very nice people and attentive to the needs, I highly recommend it, I hope to return soon. the shopping centers are very close. It is a great option for having a wonderful time and relaxing. Thank you for everything. My family and I are leaving very happy.
Gabriela
Excellent, 4 years ago
Lovely green areas. 5 rooms with a bathroom each. Plenty of space. Clean and well kept.
Josue
Excellent, 4 years ago
Very nice house; it has everything described. The service and support provided by the staff are top-notch—Rosa, Alejandra, and Licho… thank you so much! Mr. Alberto… thank you for your trust!!
Carlos Manuel
Excellent, 4 years ago
A very attentive person to any questions he offered and incredibly kind person.
Gabriela
Excellent, 4 years ago
Very very kind and attentive to everyone , excellent communication
Pam
Excellent, 4 years ago
Great location, very safe and all the staff very friendly ! We will definitely be back
Juan
Excellent, 4 years ago
Excellent guest service! The house has all the amenities you need for a weekend break. Thank you very much!!
Luciana
Excellent, 5 years ago
We had a great stay. Alberto is attentive to all the details and the service staff is always ready to help with whatever is required. The house has many spaces to take advantage of. Pool, outdoor jacuzzi, saltarin, soccer arch. There were lots of activities for kids and teenagers to have a great time!
Ivan
Excellent, 5 years ago
Excellent house and excellent service from Alberto! 100% recommended
Alan
Excellent, 5 years ago
An amazing house with lots of spaces, maid and food is highly recommended.
Jefferson
Excellent, 5 years ago
Extraordinary attention from Mr. Kuri. Excellent staff in terms of cleanliness, friendliness, and willingness to help. We will definitely be back
Francisco
Excellent, 5 years ago
Excellent house, a perfect place to rest and have fun as a family, definitely a great option.!!!
Javier
Excellent, 5 years ago
The best choice you can make👌🏻
Ricardo
Excellent, 5 years ago
The house is very large and beautiful, all the amenities working at 100, the pool water at an excellent temperature, both the host and the house staff were very attentive and attentive and attentive. Good and different stays to spend the days. Excellent cleanliness and super good internet. Congratulations Alberto, we will definitely have a great time.
Julio Cesar
Excellent, 5 years ago
Mr. Alberto's attention to the best is always very attentive to what you need from the house. And the staff who support the house earn a very special recognition. It's a good place to enjoy with your family, I recommend it 👪.
Sal
Excellent, 5 years ago
The place is not short of a small resort. It felt amazing being there. The service we received was spectacular, we even had a cleaning person come disinfect and clean everyday. We may have run into a small water problem on which one of the valves came loose, so we had to shut the water overnight. Nevertheless, everything else made up for it. Gorgeous place with amazing views
Cuauhtemoc
Excellent, 5 years ago
Excellent stay
MoMo
Excellent, 5 years ago
The place has all the amenities already described, it is worth hiring the cleaning service and cook, Mr. Kuri is always attentive to any need
Carlos
Excellent, 5 years ago
Everything is very good
Nilo
Excellent, 5 years ago
Everything was wonderful, the pool was quite enjoyable and although it was not very hot, it was perfect to be in. We would definitely stay again.
Bernabe
Excellent, 5 years ago
Perfect. People, help is one of the best.
Luis Mario
Excellent, 5 years ago
Excellent house, service and services ..
Julio Cesar
Excellent, 5 years ago
Great choice. The listing is even better than expected for the listing.
Fabiola
Excellent, 5 years ago
Excellent, I love it, everything is super clean and what you need at hand, Alberto is an excellent host.
Allison
Excellent, 5 years ago
Amazing house, spectacular service, everything clean, super equipped and comfortable.
Jose Luis
Excellent, 5 years ago
Excellent place. Much better than we expected. A very nice house with a great view. Very quiet and safe. Great for family trips due to the number of rooms and the location of each one. Very complete (barbecue, bar, swimming pool, lounge area, gardens, soccer field, etc). Impeccable cleanliness and super friendly and helpful people. We hope to come back!
Rene
Excellent, 5 years ago
Extraordinary spaces, enough for large families. The house has everything you need. Something that is greatly appreciated is the impeccable cleanliness and the availability of the staff at all times. The subdivision is very quiet, safe, with 24-hour surveillance, ideal for walking in the morning or afternoon. Shopping areas 5 minutes away. Congratulations!
Carlos
Excellent, 5 years ago
The house is very large, very nice and much better than what you see in the photographs... Alberto's attention, his hospitality and the service provided by Doña Sofi (a person who toilets the house) was excellent. I will definitely be returning to the place soon. Thank you Alberto
Federico
Excellent, 6 years ago
Staying with Alberto was a magnificent magnificent weekend experience. The house is very nice, very well cared for. Count everything you need to enjoy a pleasant weekend. The area is very quiet and pleasant and Alberto is always very attentive to what you might need. Ójala we can stay there again for some other important family date, I highly recommend it 10/11.
Brenda
Excellent, 6 years ago
From the first moment the communication is excellent, the arrival at the house is super quick and Sr Kuri takes the trouble to give a detailed tour. The house is perfect for an unforgettable weekend, it has everything you need, spacious gardens, barbecue area, palapa, swimming pool with perfect temperature, a large brincolin in case of bringing children, you can also play basketball or football depends on what you like. The cleanliness of the house is impeccable, the people who help at home are super friendly, they do a great job. The development is safe for running or walking. Overall an excellent place and we would definitely come back.
Dalia
Excellent, 6 years ago
Hello, the stay was great, the house was super clean and the water temperature was very good, although it was cloudy, we had a great time. Its very nice gardens.
Oscar
Excellent, 6 years ago
they will find excellent service from Alberto, it is always on the slope to make the stay cozy.
Roberto
Excellent, 6 years ago
Excellent house and better service. The owner is very helpful and kind. Definitely a very good choice.
Leopoldo
Excellent, 6 years ago
Very quiet place, with nice views and very spacious, all nearby amenities
Vicente
Repeat guest
Excellent, 6 years ago
Excellent as always
Salvador
Excellent, 6 years ago
Excellent attention by Mr. Kuri, the house meets expectations
Dey
Excellent, 7 years ago
Good service, everyone's kindness is incredible. The pool with a nice temperature for children and babies.
Jorge
Excellent, 7 years ago
Amazing house and the owners are very nice.
Ricardo
Excellent, 8 years ago
One of the best houses in which I have been in Cuernavaca, the space is very large and has absolutely everything, Alberto cares very much because you don't need anything, the cleaning and maintenance staff are very attentive and always friendly; the rooms are clean, comfortable and with enough space, the pool is unsurpassed, the patio is huge and very well cared for, my family and I had an incredible time, also the house is very close to a couple of self-service shops, cafes, fast food restaurants, shops etc.. you don't need anything else.
Hugo
Repeat guest
Excellent, 8 years ago
Highly recommended. We are back as it meets all our expectations. The service is unbeatable and the house has everything you need to enjoy yourself.
Hugo
Repeat guest
Excellent, 8 years ago
Great option in Cuernavaca. The house is huge and has all amenities. People who help are really helpful to make your stay the most pleasant. Highly recommended.
Vicente
Repeat guest
Excellent, 8 years ago
The attention of the people in charge of the house was the best of everything, the house better than shown in the photos, to return
Nilton
Excellent, 8 years ago
Everything was great. Thank you Alberto
Hugo
Good, 9 years ago
Huge house with many amenities, it is old but very comfortable, excellent for a weekend with many members
Israel
Excellent, 9 years ago
The house is located in a residential community, very quiet and safe. The house is very spacious and is fully equipped, it is an old house but in good condition, the owners give it the appropriate maintenance. The only thing they should change to improve are the pillows and especially the showers, because they are covered and full of tartar it is very difficult to bathe, there is only one room downstairs where the water comes out well.
Isaac
Excellent, 9 years ago
Spacious place in a gated community. Love the pool and the staff (3 people) that truly went far and beyond to make our stay more enjoyable. The inside of the house has a 70's-80's look and feel but hey, who doesn't love the 80's?! I definitely recommend this house if you are looking for privacy, daily housekeeping and spacious areas.