Susana
Reviews
Superhost37 total reviews
92% rated 5★
37 reviews
4.86
2020–2026
37 reviews
Mark
Excellent, 5 months ago
Great place, really spacious. The property is gorgeous and the view is really nice. Hosts were super easy to communicate with and responded fast. Would recommend!
Pauline
Excellent, 6 months ago
Absolutely loved it, felt like royalty , thank you Susan!
Jorge
Excellent, 1 year ago
The house is very nicely cared for and clean as in the pictures. The truth surprised me for good, the pool area is great. I had an issue with the air conditioning but I was sorted out very quickly. The area is very quiet and is a 10 min drive from the village. I would definitely go back.
Paola
Excellent, 1 year ago
We had a wonderful time with our family in this accommodation. It has everything you need to spend a few quiet days enjoying the beach and pool. We will definitely be back!
Dave
Excellent, 1 year ago
Great location and perfect home for our family vacation. We would definitely return!
Kevin
Excellent, 1 year ago
Loved the place can’t wait to come back some day!
Sébastien
Excellent, 1 year ago
Super Villa, modern and very clean. The pool is just AMAZING with stunning sea views. Well located about 2 km from the tourist section of Puerto Morelos and 2 km from Joaquin Zetina Gasca (less touristy section of Puerto Morelos). I would recommend it without hesitation, we had a fabulous week with family. I recommend that you rent a car if you plan to book this Vila, it will make your trip much more enjoyable and safe. Puerto Morelos is a small village that is really worth it, life is sweet there.
Robert
Excellent, 2 years ago
I love the place. Very nice and quiet. I come back again very soon
Miguel
Excellent, 2 years ago
Great place for a relaxing vacation. Quick ride into town. Safe and secure area. The hotel next door did have weddings several nights during our stay and played music late but it did not bother us. Something to keep in mind if you’re a light sleeper. Had a small issue with water during our stay but host was able to fix it in a few hours. Wonderful stay overall. Would stay here again for sure.
Sylvia
Excellent, 2 years ago
This was the perfect place to really unwind. Perfect beach front location. We felt right at home. Felt super safe. Our host was always a message away with anything we needed. She was super helpful with recommendations for transportation and excursions. We would totally stay at this place again. Great for the whole family.
Melesa
Excellent, 2 years ago
Place was awesome. Exactly what we wanted for our family. Steps to the pool and beach! Close proximity to town. Great spacious place for our young kids and family.
Charina
Excellent, 2 years ago
We visited in January and the weather was great. Four adults and 1 toddler (2y). However we caught the windy week. The overall villa is really gorgeous. The wind and ocean and the pool within the minute walk. It feels safe and private. Villa 2 though has a lot of stairs - not super great for toddler. The villa is 10~ minutes from the beach town and same from the village town. Overall we had such a great time.
Melissa
Good, 2 years ago
Beautiful townhouses with great access to the beach and pool. The customer service was great, super responsive, and helpful. Well kept grounds and pool was pristine. The plumbing is not up to par, a couple of the showers have slow drains and another shower doesn't function only has a tiny cold mist (spare bedroom shower upstairs). During our stay the water went out for part of the day, but the host was quick about getting the well filled back up and gave us access to one of the other townhouses to use the bathrooms and gave a partial refund for the day rate. Make sure not to park in front of the gate when arriving - it opens towards the street. Road to property is very rough - must go super slow and if you have a lifted vehicle is better. No laundry - but host gave access to the laundry room when they found out we were trying to locate a laundromat nearby - no biggie if your trip is short, but we toured Mexico for 10 days before arriving and really needed to wash.
Renaud
Excellent, 2 years ago
Great 12-day family stay with 2 young children aged 6 and 2. The house is spacious, comfortable and well-equipped. The 3 large bedrooms and 3 bathrooms are great. The kitchen deserves to be enriched with cutlery and newer plates. The exterior is very beautiful and pleasant. The pool and direct access to the beach are a real plus. The very well-maintained garden is magnificent and also allows you to play in the grass. we did not meet the hosts but self check-in and exit were very easy. very smooth communication I recommend a rental car for restaurants, shopping and tours in the area
Isra
Not good, 3 years ago
Our experience was not great from the moment we entered the villa. The check-in was very simple, the hosts were very responsive and pleasant, however the villa was not well maintained at all. Some sinks and showers did not have running water. The host did send someone right away to fix it but still had issues with water an hour later. The villa was deadly hot and I had elderly parents with me who felt very sick from the heat. With no ventilation and that much humidity in the villa we all ended up with headaches. I got a heat rash. The host did send someone to check on AC as well and the man had to use a ladder to fix the AC units. After fixing, still was very warm in the villa, but bearable in comparison to the start. A few lizards in bedrooms and cockroaches in bathrooms and on one bed. We all slept on the sofa in living room as we felt too uncomfortable to sleep in beds. Every room had cockroaches and lizards. Hope the host can fix this for the future clients. Im sure they want best
Host Response
Isra. Lamentamos esta situación. Los aires acondicionados de la sala y habitaciones funcionaban correctamente, lamentablemente el de 1 habitación fallo en ese momento y de inmediato como lo menciones se atendió y funcionó. Encontraste caliente la casa ya que solo prendimos el aire de la sala y en las habitaciones estaban apagados para el cuidado de energía. La presión de agua de una de las llaves al momento se solucionó y las demás se revisaron y todo funciono correcto. Estamos ubicados enmedio en la selva y manglares, las pequeñas lagartijas e insectos son muy comunes en la zona e inofensivas y entran a las casas al abrir una puerta o ventana si no se tiene cuidado y si se deja comida abierta. Nosotros regularmente hacemos fumigaciones para evitar lo menos posible esto. A tu llegada la casa estaba limpia y sin inconvenientes,todo surgió mucho más tarde.Nuestro personal siempre estuvo apoyándote. Agradecemos tus comentarios y seguiremos dando un buen servicio a nuestros clientes
Erwin
Excellent, 3 years ago
Beautiful villa, clean, nothing to criticize. Great host. Just a little remote and the way to it is in poor condition.
Rudolf
Good, 3 years ago
We enjoyed our time at the villa and would consider going back.
Sergio
Excellent, 3 years ago
100% recommended place to stay The house is very nice, it is inside a completely private complex of few houses. Everything is very clean, the kitchen is in perfect condition, all areas of the house have air conditioning. The rooms are spacious, all have their own bathrooms. It's a great place to vacation quietly in the Riviera Maya. The pool area has amazing views and everything is in perfect condition. The beach is accessed directly. We had a great vacation at this place we would definitely return to.
Iliana
Excellent, 3 years ago
Super location, very good hosts, always attentive with everything you need to have amazing time. Highly recommended to go with families!
Jeff
Excellent, 3 years ago
The place is great, it really is. You need to know that the town is 10 minutes away. It has everything you want. Nightlife, restaurants, shopping, tours, bike rentals etc. pay 150-200 pesos max to get to town. They will try a wide range of prices if you are unsure. The pool was great, the grounds were well taken care of. It’s 5 stars all around, you just need to know you can’t walk out your door to a little cafe. Again, highly recommended. Thanks Susana
Teodor
Excellent, 3 years ago
Very nice place! The pictures do not do the pool area justice. The area ny the beach is much nicer than it looks like in the pictures. We were often all by ourselves right on the beach, that’s hard to match in this area. Would recommend to anyone and we will be back.
Denna
Excellent, 4 years ago
This villa is outstanding, we had an amazing stay here, everything was perfect. We will be definitely be coming back!
Sarah
Excellent, 4 years ago
We had a great stay at this place! It was beautiful, right on the beach and had a great pool. The trip to town was a quick cab or bike ride. We had everything we needed to feel like we were at home. We had a lot of questions for the hosts. They were super-quick to respond and got us what we needed, including airport transport and Covid tests. I would highly recommend a stay here!
Heidi
Excellent, 4 years ago
Highly recommend!! Beautiful villa & excellent location! Susana was wonderful to work with and we would rent here again without a doubt! Ready to go back already!!
Nicole
Excellent, 4 years ago
Wonderful stay! Very clean and comfortable with close and easy access to the pool and beach. We had a car, which made the location very convenient to town, about a 5 minute drive. Puerto Morelos has excellent restaurants, pretty beaches and lots of souvenir shopping. We felt safe and well cared for during our stay, everyone we were in contact with was extremely helpful and kind. Would love to stay there again sometime.
Dorit
Excellent, 4 years ago
Amazing stay! I truly can't say enough about this incredible group of hosts. We had a travel delay and they did everything in their power to accommodate us. The Villa is gorgeous and the grounds lush and peaceful. Great location just a short drive to downtown PM. Thank you, we will be back!
Sarah
Excellent, 4 years ago
Beautiful Villa with ocean view in a well managed/well maintained private community with a shared pool and easy beach access. We snorkeled off the beach and saw a turtle and many fish. The staff was friendly and helpful. The kitchen has full appliances and adequate cooking equipment. There's a charcoal grill outside. Plenty of restaurants in nearby town of Puerto Morelos. Beds were comfortable, showers good. This was a once in a lifetime vacation for our family, but if we could we would definitely go back!
Gerardo
Excellent, 4 years ago
excellent experience staying in this wonderful place.... Susana is an unparalleled host, excellent service. You can be here. You can disconnect from it all... you have to experience getting here...
Monica
Excellent, 4 years ago
Excellent villa for a sunshine getaway!
Asger
Excellent, 4 years ago
Very nice place and nice host. Great location. We were a group of friends with kids and had a great time.
Jessica
Excellent, 5 years ago
Great villa you have all the accommodations and is private. Very close to the local plaza where there is restaurants, convenient store, grocery store, bars. At your villa the pool is great and you may swim at all hours. The beach is foot steps away. Great place to stay our family loved it.
Carmen
Excellent, 5 years ago
The house was very nice and the personal at the property very helpful ! 15-20 bike ride to the town to get food or drinks, very relaxing, they have 3 bikes available, FUN! My advice is to not travel in the summer though, the algae is bad and the smell very strong, they try to clean but it’s an endless job! Definitely recommend the property but for another season!
Raul Enrique
Excellent, 5 years ago
It's a magical place to rest in touch with the nature of the Mayan Riviera
Laura
Excellent, 5 years ago
Love the place , clean , peaceful , 💕💕💕
Maricarmen
Excellent, 5 years ago
It is the place perfect for resting with family or friends!! Clean, with thousands of details in the decor, facing the sea! It is a villa complex. It is not a house alone!! But the place is amazing. Highly recommended!!
Nellaine
Excellent, 5 years ago
The house was sparkling clean, comfortable, and well appointed. We enjoyed the pool and the beautiful sandy beach right in front of the villa. Lilian a was always available to answer questions and offer assistance. Would definitely stay here again.
Victor
Excellent, 5 years ago
Excellent option to spend a few days