Oscar

Reviews

Superhost

143 total reviews

86% rated 5★

143 reviews

4.83

2019–2026

143 reviews

8BR Villa in Jiutepec

Octavio

Repeat guest

Excellent, 4 weeks ago

A fun stay with very large and well-kept areas for family time!

Very good experience. Oscar was always available and very attentive throughout the stay. The ladies and the gardener who help out at the house are super friendly and make everything even more comfortable. The house is very well maintained, clean, and all areas and rooms are functional and in very good condition. You can tell they maintain it. One thing we loved was that there is plenty of space for the kids to play and have fun. It is also very comfortable for older adults, as the entire house is on one level, which makes the stay much easier. The location is very good; you have the supermarket and everything you need nearby. Also, the residential development is very safe, which gives you a lot of peace of mind. The whole family had an amazing time; we really enjoyed it. We would definitely come back. Just as a comment, the house would be perfect if the pool had a heater.

everything is fine but the pool is freezing

Host Response

Hi Magaly, I'm so sorry your experience wasn't 5 stars. As clearly mentioned before confirming your reservation, the property does not have a boiler, so we are surprised by the rating based on a service that was clarified in advance. ​On the other hand, we always try to be flexible; we received you before the stipulated time and allowed a late departure, which was extended two hours longer than agreed. We strive to provide the best service and would appreciate it if the reviews reflect the previous agreements and courtesies granted.

The house is beautiful and the rooms are very clean and comfortable. But we had a lot of problems with the electricity, in the morning the electricity went out and there was no water in the main house, for the toilets or for bathing. The next day it was the same.

Host Response

Thank you for your comment, Hugo We are glad to hear that you enjoyed the house and that the rooms seemed clean and comfortable. We are very sorry for the inconvenience with the electricity and water; it was due to an external electrical failure, beyond our control, which temporarily affected the operation of the water system. We appreciate your understanding and take your feedback into account to continue improving the experience.

Our experience was excellent. From the beginning, Oscar showed excellent attention and communication, always willing to help with whatever was necessary. Mrs. Mica was also friendly and helpful, which made us feel at home. The property is spacious, very well maintained and equipped with everything you need to enjoy a comfortable and relaxing stay. My family and I really enjoyed our stay. It's definitely a place we want to go back to.

A very good place to spend days relaxing very comfortably just two details that I personally would like to change the room next to the kitchen it's not that comfortable and some toilets yes, it would be great to change them are functional but it wouldn't hurt to renovate them except for those 2 details which are minimal everything else is great the pool the green areas outdoor stays the cleaning people very friendly and attentive a place to have a great time

8BR Villa in Jiutepec

Erika

Excellent, 1 year ago

excellent place to spend time with family or friends. good facilities and super attentive staff who help out in the house.

8BR Villa in Jiutepec

Octavio

Repeat guest

Excellent, 1 year ago

Everything was great, except for the freezer, but the host made up for it.

The house is very nice but it does have some issues, two of the bathrooms leaked water and it got so bad that you got wet and it became uncomfortable. In two of the rooms with bunk beds, the fans didn't give much air and with the heat it was impossible to sleep. We had the inconvenience that on the first day there was no electricity until almost 4pm, Oscar was attentive and tried to fix the situation. Otherwise it is a very nice place, spacious and with a good location, if you take into account the details it would be excellent. The house staff are very friendly and helpful with what was requested of them. I recommend hiring the help of the kitchen staff. The courts are very nice and the lawn is very well maintained. Yes, I recommend it.

As for the impeccable cleanliness, what it does need is a good heater, because even though there are 2, only a mini flame comes out and the other ones don't light. It needs light because even though the lights were on, it was dark. Also, in the bathrooms of the house it takes a long time for warm water to come out because it doesn't come out hot and only comes out of 4 holes in the shower, in the other one they are almost all clogged and the jet only fell from below. I would have liked it to have a boiler because if you need it, the water was really freezing. I almost accused him of that situation. Otherwise, everything was very good

8BR Villa in Jiutepec

Hector

Good, 1 year ago

In general everything was fine, it was easy to enter the property, Óscar gave us all the necessary information for the arrival, the people who support with the cleaning and cooking are very friendly and they cooked us on 2 very rich occasions. One point to improve is the cleanliness of the chapoteadero and it was below half its capacity, the pool also needs a bit of maintenance, however it could be enjoyed 100%. The property is very large for several activities and a good family weekend. Thanks Oscar!

8BR Villa in Jiutepec

Josue

Repeat guest

Excellent, 1 year ago

Very beautiful house, very large and spacious, also very clean and very attentive cleaning ladies, I will definitely come back and also highly recommend it

The house is beautiful, as they show it in the photos, it is very clean, equipped with everything you need, it has a bedroom equipped with supports in the bathroom for an older adult, which is my case, it is the ideal house for groups or large families, where they can all be together and by the nights with privacy for all the bedrooms it has, each one counts with either ceiling or pedestal fan. A plus that gives you is the one that there is a person who every day does you clean the house. In the kitchen there is everything you need from crockery and cooking utensils, which you can occupy. The lady and gardener are very friendly and helpful. The pool area is clean well taken care of and the water is cool but not cold, we do not consider the boiler to be occupied. You have establishments nearby to be able to buy what you need for your stay. Help for the ants and mosquitoes insecticide of casa y jardin y raidolitos We'll definitely be back

I loved the house!! The location is perfect, since you can find everything if you want to go out. If that's not the plan, the housekeeper can help with meals, and it should be noted that she cooks very well! The gardener is also a super attentive person who, if necessary, helps with the best attitude. In my opinion, everything could have been almost perfect, except for the mosquitoes and flies. The mosquitoes are a nightmare!!! No repellent worked. Only the Raidolitos could save us. And well, hopefully next time the water heater will work, since the kids are addicted to the pool and after a certain time the water gets cold. In conclusion, this is the option.

8BR Villa in Jiutepec

Dulce Violeta

Repeat guest

Excellent, 2 years ago

Excellent service and facilities. The host was always attentive to what was needed. Excellent service from the support staff.

8BR Villa in Jiutepec

Jorge

Repeat guest

Excellent, 2 years ago

excellent of course q i will return everything very good the house is just as it is in the photos

8BR Villa in Jiutepec

Susana

Excellent, 2 years ago

Everything is very good. I would definitely rent it again.

8BR Villa in Jiutepec

Claudia

Excellent, 2 years ago

Excellent place to spend time with family. Everything was very clean and tidy. It exceeded my expectations. Oscar at all times was very friendly, as was the people who take care of the house. I would have liked the pool more to have had a boiler, still we really enjoyed it. Definitely my family and I will return on our next vacation.

8BR Villa in Jiutepec

Alejandro

Excellent, 2 years ago

Excellent place for a group of friends or family. The house has all the necessary amenities and very good service. Totally recommended.

8BR Villa in Jiutepec

Jorge

Excellent, 2 years ago

We felt right at home! Everything was super good. We will definitely rent again!

The house is very large, the pool is very large but very cold, the garden is very well maintained as is the house. However, the ventilation is very poor, there are not enough fans and the ones there are hardly provide any air in the bedrooms where the bunk beds are, they are an oven. The service I received from the people who work there is very good and they make delicious food, however, communication with Oscar was not very good

Host Response

A real pity that you comment that I was not attentive and that communication was not good, when I made an exception and gave you the opportunity to enter people extra people, put in table and food providers and hold your event... There are fans in every bedroom, the weather is something that is not in my control. I'm so sorry that I've touched you on such a hot weekend in Cuernavaca...

8BR Villa in Jiutepec

Marco Antonio

Excellent, 3 years ago

Hello, the stay was fantastic, everything was working properly. The truth is highly recommended in every way. We would go again. Regards

8BR Villa in Jiutepec

Fernando

Excellent, 3 years ago

The house is even bigger than in the photos. It's very nice and well maintained. Oscar was always attentive and very friendly. The only thing missing was a boiler to make it a more than perfect place! I will definitely come back! The cleaning staff was very friendly and helpful!

8BR Villa in Jiutepec

David

Excellent, 3 years ago

Great house. The photos don't do the place justice. The cleaning staff is very helpful in organizing things without any worries, allowing you to enjoy the event more. 10/10

My entire family (25 guests) spent a few very peaceful days relaxing at Oscar's house. The published photos don't do justice to what the house really is; it's extraordinary. It's worth every penny of the rent. The housekeeping service was outstanding, especially Alfredo (the gardener), who keeps the gardens in incredible condition and provided us with excellent service. Highly recommended for large families like mine. Thank you, Oscar, we'll be back!

8BR Villa in Jiutepec

Alejandra

Excellent, 3 years ago

The house is amazing. We'll be back as soon as we can. My friends and family had an amazing weekend!!!!

8BR Villa in Jiutepec

Laura

Good, 3 years ago

An excellent option to spend a few days with your family, a very good place, climate, service, rooms, everything was very good... what a nice house.

8BR Villa in Jiutepec

Eric

Excellent, 3 years ago

Nice super spacious house with lots of space. Super assistant staff! We had an exceptional end! Thank you for everything

8BR Villa in Jiutepec

Karina

Good, 4 years ago

Everything was amazing, very nice, clean, excellent service

8BR Villa in Jiutepec

Sandra

OK, 4 years ago

The house is spacious as is the pool, however there are fundamental details that were not met. 1. The shampoo and bath soap were not provided as indicated in the listing, and when I made the request, the host didn't even reply to the messages. 2. Cleanliness leaves a lot to be desired. There was ice cream in the refrigerator that had been bitten by the employees, as well as a bag of ice that was already open. There was hair in the toilets, and the toilets were dirty. 3. The laundry center was not at our service since the staff was washing clothes all the time. 4. The pool area had a lot of branches and bird droppings, and the Jacuzzi wasn't working and was extremely dirty. 5. Hot water is limited in the main house. 6. The staff was asked to remove two lizards that were inside the pool, and they never responded to the request. 7. The TV does not have a cable system. 8. There is no privacy since the cleaning staff is constantly watching what we do. They did not clean the rooms; they only offered to take out the trash. 9. There are no minor cooking supplies offered in the listing (oil, salt). 10. There was no toilet paper in the bathrooms of the rooms by the entrance. 11. It is very distasteful that the cleaning staff are watching what you do. There is no privacy, and they use facilities that should be at our disposal. 12. Before our checkout time, the cleaning staff put their music on full blast and started cleaning the house before we left.

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