Alan

Reviews

Superhost

55 total reviews

95% rated 5★

55 reviews

4.95

2024–2026

55 reviews

4BR Villa in Valle de Bravo

Joao

Excellent, 4 weeks ago

A very good host

Pretty, good house for 8 people. The host failed to provide clear instructions for check-in. The area is quiet, but there isn't much to eat.

Host Response

Hi Rodrigo, thank you for your feedback and we will strive even harder to improve what you mentioned in this rating. It really is not up to us that there is no delivery system like there is in various cities. Usually, until now, those who have visited us have brought their food or come by car so they can get around. I send everyone the exact location so they can plan their trip.

House with complete privacy within a condominium. This is the last house and it does have a view of part of the lake (not the main area or the pier). We enjoyed it a lot as a family. The heated pool is worth it. It has all the amenities described. The only thing it doesn't have is water. You have to buy it, and it's suggested that you bring it beforehand so you don't get thirsty. The shampoo and soap are not different. They are liquid, in case you prefer to bring them. Comfortable living room, comfortable bedrooms, enough towels, sun loungers a little worn out and not so comfortable. Good service. We had a problem, but in the end we received service, and they even allowed us to leave later. That made up for everything and was a great plus.

The property delivers on everything promised; it's even better than what you see in the photos. The rooms are spacious, each with its own bathroom, and the shower is perfect. Its large, well-heated, functional pool, plenty of sun loungers, and fenced gardens for the safety of children and pets. Furniture in excellent condition, comfortable beds and comforters. Very well equipped kitchen . The area is truly very quiet, with no car noise whatsoever, and above all, it is safe, as it is a private area on the lakeshore. Excellent view and also direct access to the lake. Alan, the owner, was super attentive, and Ms. Mary was very kind in giving us directions.

The house is very well maintained. It is spacious. It is conveniently located. The heated pool was warm. We would definitely come back. We had a problem where the power went out in the whole area for 14 hours, and we know it wasn't the owner's fault, but we didn't feel that Alan was very understanding at the time. Other than that, we had a great time. I think I would add more lighting and spotlights inside the house, and if the check-in time were earlier, it would be better so we could enjoy the day of arrival at the house more.

We had a pleasant stay in a beautiful, peaceful house with a great view and access to the lake. Everything in the house is useful and functional. Alan is a great host; he welcomes you with fresh fruit, which is a wonderful touch. When you pay for the heater, the pool temperature is wonderful, and I recommend purchasing the load of firewood for the fireplace for use at night. Ideal for groups; we went as 3 families and were very comfortably accommodated in the 4 bedrooms.

Alan provides excellent service. He leaves clear instructions on how everything works in the house, and he is always available to answer any questions you may have and responds super fast. We booked the additional service to help us with the kitchen, and Ms. Mary’s service is excellent. The food is amazing; she makes a chilaquiles sauce that is a 10 out of 10. Perhaps the photos give the impression that the spaces in the house are more spacious, but it is very comfortable and has everything you need. The mattresses on the beds are 10/10; we would definitely stay at this place again.

4BR Villa in Valle de Bravo

Alejandra

Excellent, 8 months ago

A nice house as seen in the photos, having the lake next door makes a beautiful view, the house has what you need and the 4 bedrooms have their own bathroom which makes the stay very pleasant.

4BR Villa in Valle de Bravo

Luis

Good, 1 year ago

Very nice house to spend quiet days in the middle of nature, only the extras such as bringing pets and that the pool is hot should be included in the price of the night, apart from that everything was very good

Host Response

Hi Luis, I'm glad you liked the house and enjoyed it, for me it's the most important thing!!! Regarding pets, it is not extra if you state that you are traveling with them, the platform will immediately charge you. And regarding the boiler, I leave it to your consideration because there are those who, with the ambient temperature, do not need the boiler and can have that saving on the trip and it is 100% electrical consumption. Kind regards.

Our stay at Alan's house was very pleasant; the house is in perfect condition and has basic supplies such as water, salt, sugar, etc. which we greatly appreciated. Alan's service was excellent and he responded very quickly. The pool was clean and warm. We hired the cleaning and food service and it was great. The only thing is that we had bad luck with the weather, which forced us to be inside the house most of the time, and the house is a little smaller than I imagined

The stay was amazing, the house has it all. The attention of the hosts is spectacular, they are always attentive to your needs and we loved that they personalized our welcome, took care of all the details and even gave us something for our pet. The house is super clean and everything matches the description and photos. It's a very nice place to rest and close to many attractions in Valle de Bravo. Highly recommended and we will definitely be back soon!

4BR Villa in Valle de Bravo

Alejandra

Excellent, 1 year ago

The house is very nice and cozy, the pool water is warm, Alan and Victor are very kind, always attentive at all times to anything we needed, I will definitely return, I recommend it 100%!

I spent Christmas with my family at Alan's house and it was amazing From the beginning, he was very attentive to all my questions and specifications requested When we arrived there was a demonstration at the last toll booth, but they immediately gave us directions to take another route and we had no problem getting there quickly The house is very nice, cozy, the heated pool is perfect, the temperature was ideal at any time of the day, incredible green areas, he accepted our dogs and they also had a great time, each room has its own bathroom and that is also quite comfortable, the house felt private and perfect to rest The location is very good, the supermarket is about 10 minutes away and the center is 15 minutes away Highly recommended!

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