Eric
Reviews
Superhost83 total reviews
96% rated 5★
83 reviews
4.96
2022–2026
83 reviews

Adriana
Excellent, 1 month ago
Everything was great! We were very comfortable in the apartment. We have already stayed there before and we always enjoy it a lot!

Yuriria Estela
Excellent, 1 month ago
The apartment is excellent, very well equipped, with a breathtaking view. Everything is clean, and it is very spacious with all the amenities. The facilities are perfect, including the heated pools, with the pleasant surprise that you can enjoy them until 10 pm. A breathtaking view, and we had everything nearby within walking distance. We were just unlucky that one night there was a storm and water came in through the windows. It was reported, and they immediately sent technicians and cleaning staff. Thank you very much for everything, Eric. We hope to return soon.

Ale
Excellent, 2 months ago
The place is more beautiful in person than in the photos. It looks like a boutique hotel, with many beautiful common areas. All the bedrooms are very comfortable, and it's super equipped with a TV in the common area, a kitchen, and bathrooms. The view is simply unbeatable, and the service from Eric and the staff is very prompt and excellent. Cuco and Chef Jesús provided superior service. We went with my 2-month-old baby, 2 friends and 5 dogs, and we all had a great weekend!! We will definitely rent this house again without a doubt!

Roberto
Excellent, 5 months ago
Everything was perfect. I will rent it again.

Iris
Excellent, 5 months ago
My family stayed at Erics condo for a month in February/March, 2026. When we arrived check-in was a breeze. The unit is quite large and the 6 of us were very comfortable during our stay. The view from this unit is spectacular! The deck is very large (larger than most in this complex). Morning coffee on the deck was the best. We did get groceries and ate in quite often during our stay. The kitchen was fully stocked with all of the pots and pans/dishes/utensils that we needed. This, is my experience with other Airbnb's, is unusual. The beds were comfortable and each of us having our own bathrooms was a treat. We did a lot of laundry during out stay and the washer and dryer in the unit worked well throughout our stay. When necessary, the air conditioners all worked well when you needed them. The staff at the admin office are wonderful. The thing that really impressed me was how quickly Eric would respond whenever I had a question. Would absolutely return in the future!

Jan
Repeat guest
Excellent, 6 months ago
This was our second time booking Eric's condo. He has made good upgrades to the unit, such as new blinds and appliances. He is very easy to deal with, responds immediately and is a very thoughtful host.

Nathan
Repeat guest
Excellent, 8 months ago
We love saying at the Amara. Great location with the pool and beach. It’s an easy walk to the shops/restaurants. The condo is clean and just as described. Eric is a great host and always very responsive to anything we needed.

Tuesday
Excellent, 9 months ago
The view is amazing, the beach easily accessible, the onsite staff are helpful and very friendly. It felt like our home away from home for the month. We didn’t want to leave. Thank you.

Paulina
Excellent, 1 year ago
The service and the place are excellent.

Chris
Excellent, 1 year ago
A very nice place with all the amenities and everything you need for a good vacation, everything was excellent.

Mary
Good, 1 year ago
The The apartment is very spacious, the view is spectacular, it is very nice to spend time with the family, only instructions were missing, since it does not mention that you have to pay extra for some bracelets, we had issues with the Wifi, and the gas but it was resolved quickly.
Host Response
Mary, it was a pleasure to welcome you. The payment for bracelets is in the more information section of the Airbnb listing, it's a shame you didn't see it in advance.

Megan
Excellent, 1 year ago
Wow what a place. It’s so much dreamier than it seems in the photos, especially from the primary bedroom on the second floor. Impeccably clean, beautiful grounds, warm and clean pool, well stocked kitchen, stunning views. I already was expecting something beautiful and it exceeded my expectations. Every room was nice, and also considered (fan in every room for example, and bathroom supplies for every room). Cannot recommend enough, maybe my favorite Airbnb of all time

Gabriel
Excellent, 1 year ago
A beautiful house! We had a spectacular weekend. The house is even better than what you see in the photos: clean, comfortable, well-equipped and with details that make a difference. You can see the love and care in every corner. The host was super attentive along with the staff who treated us super friendly and so on. Definitely a place we'd go back to without a doubt. Thank you for an unforgettable experience!”

Lorena
Excellent, 1 year ago
We loved our stay at The Amara and Eric's place was great. He is a great host!

Ken
Excellent, 1 year ago
The pictures accurately portray this beautiful home. The views were breathtaking, with stunning sunsets everyday. The Condo was well stocked with plenty of dishes and utensils to cook delicious meals. Any issues were handled promptly by the Owner Eric and resolved as quickly as possible. One of the the things we appreciated most was that there was enough breeze during the evenings that we didn’t have to have the air conditioning on as we enjoyed the end of day activities. Highly recommend. Ken G

Nathan
Repeat guest
Excellent, 1 year ago
This was the best vacation we have ever had. The AMARA was outstanding. The pool is the best pool on the beach. The condo itself was well stocked and had plenty of space and seating for large families. We looked at many Amara condos and Eric’s is one of the best there is. Eric was available every step of the way to help with recommendations and troubleshooting. The cook Eric connected us with-Carolina-was the perfect addition to our family vacation. We only wish we could have stayed for the rest of the winter!! Our only complaint was very firm beds-we just got a mattress topper at colchina to help.

Tino
Excellent, 1 year ago
It was a pleasant stay, the gardener was especially friendly.

Shauna
Excellent, 1 year ago
We have been to Ixtapa 3 times and this was by far the best. We stayed at Eric’s condo for one month and this is the best place on El Palmar beach. Beautiful clean infinity pools, amazing view and the location is perfect close to everything. The staff here are so friendly! The picture dont even show how beautiful this place really is. Eric was so helpful with any questions we had. The all inclusive next door Krystal is very noisy at night but ours was very peaceful. We will be back next year and booking again as soon as our dates are available. Thank you Eric for a memorable month!

Citlali
Good, 1 year ago
The place is nice, with a spectacular view, clean and in a great location. I totally appreciate that they welcomed us at the last minute and that didn't change the cleanliness or organization of the place. The only “bad” thing I could say is that 2 of the rooms have beds that are really hard and it's hard to rest well. It would be really great if they changed the mattresses. But other than that, everything was fine.
Host Response
Thank you for your feedback, the mattresses have 14 months of use, but I will review it soon.

Alma Rosa
Excellent, 2 years ago
We really enjoyed ourselves as a family. ☺️🙏

Maria
Excellent, 2 years ago
Amazing house and view, everything tidy and in good condition.

Jennifer
Excellent, 2 years ago
Amazing vacation! We’ve been coming to the Amara for years and it never disappoints. The condo was immaculate. Will be renting again. The n you!

Cesar
Excellent, 2 years ago
Everything is very clean, beautiful view and very comfortable.

Sarah
Excellent, 2 years ago
This is a stunning hacienda-style Airbnb that was immaculately clean, earning a well-deserved 5 stars. The staff was incredibly attentive and flexible throughout our stay. Several excellent restaurants are easily within walking distance, with the town center also reasonably accessible on foot (even with kids as young as 5 years old they were still able to walk to town). The host's responsiveness was top-notch. Highly recommend for a memorable trip!

Patricio
Excellent, 2 years ago
Excellent apartment and a great location! Everything is of a very good quality. Teresa, the lady who helped us with the cleanliness, is very helpful and makes an amazing ceviche!

Hugo
Excellent, 2 years ago
Everything was perfect and the service people were the best! We will definitely be back!

Fernando
Excellent, 2 years ago
The house was simply stunning. Our group has traveled all over the world and everyone agreed this is one of the nicest airbnbs we have ever stayed in. The views were amazing and the interior courtyard was so well tended. The photos do the place justice, but still this place is worth it! The area was quiet and we were still able to walk into town or grab a local cab. Eric was super friendly, very helpful, and always responsive. He helped us leading up to the trip and all through our stay - excellent service. We would highly recommend this place, no one wanted to leave! In fact we were there for four days and we spent most of our time relaxing on the property. This place is kinda magical.

Jan
Repeat guest
Excellent, 2 years ago
From my very first contact with Eric several months before our stay, I found that Eric responded immediately to any queries. Once we arrived in his condo, we had a few questions which he immediately addressed. He is a very thoughtful host who makes sure that his guests are well taken care of. He went out of his way to make arrangements for special dinners for us among other thing that made our stay very enjoyable. His cleaning staff does a good job as well. Thanks Eric for sharing your lovely home with us.

Ryan
Excellent, 2 years ago
Eric's place is architecturally unique and beautiful, with a fantastic view of the mountains standing right above the house. The unique design of the house surrounding a central garden is great for families or groups.

John
Excellent, 2 years ago
We had an excellent stay here. Eric was responsive answering all questions we had even before we booked the condo unit and was great at meeting our special requests. When we arrived the AC unit wasn't working in the kitchen, Eric had it replaced the very next morning. The Amara is the best condo complex on the beach, fewer luxury units so the commons areas are not as crowded, even on the busiest days, we could always find a place to be alone. The pools and grounds are immaculately kept and the beach is the best in the world, can't beat the sunsets. Eric's condo is on the 8th floor, centered on the building and has an extra larger balcony than most units. Condo looked just like the pictures and was in perfect condition. We're already booking our stay here for next year.

Cecilia
Good, 2 years ago
Keep in mind that you have extra fees, apart from paying the Airbnb price you must pay $350 per person upon arrival, we stayed 2 days without internet. When we arrived at 3:00 pm, Airbnb was still not ready, they were still cleaning and they ended up 4:30 pm outside of those details. The place is super clean, spacious, has everything you need, excellent location, large pools.
Host Response
I am very sorry that they did not see the listing information completely as the cost of the resort fee is openly mentioned. As far as the internet is concerned, they never let me know. This type of review is important while staying to be corrected. Thank you for your feedback.

Danielle
Excellent, 2 years ago
We loved the location, the accommodation was perfect for our family

David Nazir
Excellent, 2 years ago
super spacious super well located .. just keep in mind that it is to spend a quiet and relaxed time.. it is not for partying ... but the place is excellent without complaints

Riley
Excellent, 2 years ago
Excellent accommodation in a very nice building! Eric checked in throughout our stay to ensure we had everything we needed!

Chris
Excellent, 2 years ago
It is one of the most beautiful homes my family has ever stayed in. We can’t recommend this house enough!

Hector
Excellent, 2 years ago
Incredible place, super recommended!

Alejandro
Excellent, 2 years ago
The house is spectacular, the people in charge of serving us are efficient and very friendly. Eric answered all our questions and requests. Highly recommended 👌🏽

Karla
Excellent, 3 years ago
A super cute house for a quiet weekend.

Evelyn
Excellent, 3 years ago
Excellent facilities and location!!! The largest apartment seems in the pictures and everything excellently well equipped. The kitchen is exceptional and has a lot to cook and serve food. Amazing view!!! Excellent internet connection. Large pools and a very clean and safe beach area. We'll definitely be back.

Hugo
Excellent, 3 years ago
My stay at this accommodation exceeded all expectations. Since my arrival, I have confirmed the accuracy of the photos and description. Excellent facilities for family vacations, impeccable pools and relaxing beach. I highlight Eric's service, always attentive. The spacious and comfortable apartment, with stunning panoramic views, is well equipped and located near shops and restaurants. Remarkable privacy and tranquility, all the staff, both management and maintenance, are always available. I recommend this place and plan to return to enjoy its amenities again. In short, a perfect choice for family vacations, with outstanding service and all the necessary amenities.

Lara
Excellent, 3 years ago
This place was a total dream! 10 friends and I came for the weekend up from Mexico City and had a wonderful, relaxing time. The house itself is incredibly beautiful — one of the most amazing architectural feats I’ve seen. It’s nestled in the mountains so you have a view from everywhere (and especially the pool, which was heated). The staff were so accommodating, friendly, helpful, and attentive. The rooms were comfortable, spacious, and clean. Tepotzlan has so much to offer as a pueblo magico and we were so reticent to leave this place since it was so fun to hang out in! Eric was a very responsive and accommodating host. He let us check in early and gave wonderful recommendations for restaurants. We highly recommend Parcela, which is a 10 minute walk from the airbnb.

Jonna
Excellent, 3 years ago
This house is really perfect for large groups, with lots of bedrooms and lots of communal space and sitting areas. The house is very well maintained, simple and clean. The beds were all very comfortable and we loved how the pool had multiple levels/depths which made traveling with small kids that much more comfortable. The view from the pool is also spectacular. Eric was very responsive and helped me with all details for the trip which were very specific since we were traveling with 3 toddlers. The house staff was great and attentive as well. We paid for cooking services every day and the food was simple but good. Thank you Eric for a wonderful stay!

Mireya
Excellent, 3 years ago
The place is great, it matches more photos and the description of the accommodation, the pools are always clean and super comfortable and the beach is very comfortable. The host always responds quickly and is very friendly.

Pablo
Excellent, 3 years ago
Eric’s place is wonderful, we felt right at home and the views are amazing!

Andres
Excellent, 3 years ago
We had a great time. The house is beautiful and comfortable. Eric's service is very good, always attentive. Thank you

Lorena
Excellent, 3 years ago
Hello, The friendly host. Maybe what I would suggest is a permanent person in the house... so it happened to me with other rents where someone always accompanies you. Very good communication and service. We will definitely return. It has a spectacular view of the Tepozteco. 💙

Fanny
Excellent, 3 years ago
Delicious cooking service and incredible attention

Gabriela
Excellent, 3 years ago
Best spot to book with friends. It's probably the most beautiful place we've stayed at - nature, design, lighting, fireplace, all exquisite. A complete experience. You're not going to want to leave the house.

Marina
Excellent, 3 years ago
The house is beautiful and super well laid out, it just needs an electric car charger since we noticed that it is a sustainable house and we use a Tesla.

Nicolas
Excellent, 3 years ago
Fantastic house and host. Right below the mountains with an amazing pool. 100% recommendable, only problem is some streets are a bit in bad shape to get there so best come with an suv

Ernesto
Excellent, 3 years ago
Very good place, excellent facilities for a peaceful and enjoyable family vacation.

Victoria
Excellent, 3 years ago
I came here to celebrate my birthday with 8 other friends and it was amazing! There was tons of space and everything was incredibly clean. The photos don't do it justice, it was even more beautiful in real life. It's secluded and about a 15-minute drive into town, but we were able to take taxis in when we wanted (which wasn't much because we didn't want to leave the place)! Eric was incredibly helpful both leading up to the trip and throughout. He provided contacts for taxis, created a food menu, arranged a chef to take care of meals, checked in on us, and more! His staff was lovely and everyone made us feel incredibly safe and comfortable. I wish I could have just moved in -- truly heaven on earth!

Elisabeth
Excellent, 3 years ago
It was a very pleasant and comfortable experience, I will gladly return, I highly recommend it. Thank you very much

Ricardo
Excellent, 3 years ago
Everything was excellent. I highly recommend adding the cook service. Everything Ericka prepared was delicious!

Diana Fabiola
Excellent, 3 years ago
The apartment has an amazing view, it is very spacious and comfortable. It has everything you need for your stay, it is very close to shops, restaurants and it is a very quiet atmosphere. Eric helped us with everything we needed during the stay. I would definitely stay again.

Maria Guadalupe
Excellent, 3 years ago
The apartment is super equipped, very large, nice and clean. It has a lot of privacy and a beautiful view. The pools are very clean. Both the management and Eric were very attentive. We would definitely come back!!

Abdi
Excellent, 3 years ago
First time using the app, and I was satisfied. Eric was always attentive to what I needed, super accessible with schedules, the apartment is in excellent condition, it is super well located near squares and restaurants, my family and I were pleased with the place, the pool area is impeccable, the support staff of the place are very friendly, I felt right at home, of course I will return, the place is exactly the same as the photos posted... I fell in love with the view that the place has!!!!

Karla
Excellent, 3 years ago
The house is spectacular. The kitchen is very equipped with everything you may need and more!! Very nice sized rooms and perfect bathrooms as well. We had an amazing time in the house that, aside, has a stunning view!!

Leslie
Excellent, 3 years ago
Very nice apartment, super comfortable and Eric was very kind, he took care of us at all times. We were there during the low season for the condominium and we practically had the pools and lounge chairs to ourselves. Each room has its own bathroom, in short, a very cool apartment, I would definitely come back.

Luis R.
Excellent, 3 years ago
The house is beautiful, it's a great place to rest and have a good time with family or friends. The people who help in the house are super friendly and willing to help you have a great time. Eric, a great host, always responsive and attentive.

Uri
Excellent, 3 years ago
the best place to stay in Tepoztlan with family or friends. Amazing, we disconnected from the world. It had everything and more. The place is magical

Elizabeth
Excellent, 3 years ago
The house is a spectacle, it's worth everything in the world. It is very comfortable, pleasant and with a stunning view

Brian
Excellent, 3 years ago
La Hacienda was spectacular. It’s a modern property with great amenities and the staff was super helpful. The layout is great for 2 families and the kids were entertained playing ping pong, board games and swimming in the pool. Eric’s communication was fast, efficient helpful. I would definitely stay here again. It was conveniently located near the wedding venue where we celebrated with friends. What an excellent stay!

Thalia
Excellent, 3 years ago
Amazing place amazing host Eric 🫶🏽🤍❤️🇲🇽me and my family felt to welcomed and relaxed 😌 we will be staying here again in the near future I recommend this place so beautiful and outstanding experience everyone should have 🌟🫶🏽🥰🙏🏽

Evan
Excellent, 3 years ago
We had a fantastic stay. The place was as described and absolutely stunning. The staff were extremely accommodating and Eric was very quick to respond to any request we had. A nice surprise - there were many incredible restaurants within walking distance from Eric’s place. Highly recommend this stay.

Marisela
Excellent, 3 years ago
The property is beautiful we are very grateful for the moments we shared in such a nice place, the attention of the discreet and punctual staff made us feel at home.

Maria
Excellent, 3 years ago
Our experience was amazing. Erik is a great host, very professional, friendly and helpful. The house truly exceeded my expectations; beautiful location overlooking the Tepozteco mountains, panoramic and peaceful; breathtaking! Erika the cook and the whole staff are incredibly helpful. The overall experience Every was excellent, the perfect place for a family reunion, it is worth every penny!. We will be back!!

Ernesto
Excellent, 3 years ago
Erick took care of all the details we asked for, excellent house. I hope to be back soon.

Laura Paz
Excellent, 3 years ago
Eric is a great host, attentive to every detail. The house is a great option to go as a group and live together. The view is so nice. Ericka was very nice and helped us a lot!! Thank you for everything

Arturo
Excellent, 3 years ago
Awesome place!

Oscar
Excellent, 3 years ago
Amazing house! The property is beautiful and the views are incredible. Wish we could have stayed for longer time

Colin
Excellent, 3 years ago
I recently returned to NYC after a magical week at Eric’s beautiful property. My wife and I used the stunning home as our base camp for our wedding week in Tepoztlan. From my 70 year old parents to my 5 year old nephew we are all giving this hacienda a 5 star review. My nephew was never out of the pool and the home offers a variety of spaces for everyone to relax. It is truly a one off experience. The view from the master suite of the Tepoztlan mountains every morning is breathtaking. Eric and his team were exceptional hosts, the option of a chef and housekeeper we would highly recommend too. They were warm and accommodating to all of our needs. The garden is excellently maintained and alive with life which offered excellent company during our stay. Eric was always on hand for questions or concerns in the build up to the stay and throughout our time there. The listing does not do this home justice, the house has everything and was the perfect place for the most important week of my life so far. We do not know when we will be back in Tepoztlan but I can assure you there is only one place I would want to stay when I return. Thank you

Jeff
Excellent, 3 years ago
Maybe the most amazing place I’ve stayed on Airbnb. Rent this place. You will not regret.

Colette
Excellent, 4 years ago
A very nice house. We spent a few days. The beds are very comfortable and the sheets even more so!

Andrea
Excellent, 4 years ago
The most beautiful house I have ever stayed in on airbnb. Amazing spaces, excellent service, delicious cuisine, attention to detail. I really can't recommend this amazing house & experience enough.

Monica
Excellent, 4 years ago
We could not of had a better stay. The pictures do not do this house justice, the house is spectacular and incredibly clean. Eric could not be a better host and he is very responsive. We also loved the entire staff including the cleaning crew, pool maintenance and our cook Erica was awesome! We can't wait to visit again! Definitely, it is a magical house in a Pueblo Magico!

Desimira
Excellent, 4 years ago
The property looks even more beautiful in person - clean, private, and only around a 20min drive from the city. We enjoyed our stay very much. Thank you for hosting us!

Rodrigo
Excellent, 4 years ago
Extraordinary place. The house is spectacular, everything works great, and Eric is an excellent host.

Francisco
Excellent, 4 years ago
Amazing stay!! The place in itself lends itself to the rest. The house's architecture is incredible, and the pool and amenities are great to enjoy!! Also, the view of Mount Tepozteco is wonderful. Eric and Toño provided excellent service, always attentive and with very good recommendations. A 10 for the house!!

Stella
Excellent, 4 years ago
A magical place, with a beautiful view of the mountains. The house lacks nothing; it is very generously equipped, the spaces are spacious, and it is very comfortable. It has very friendly support staff.

Daniela
Excellent, 4 years ago
It's one of the most spectacular homes I've ever seen. It has everything you need for a great weekend; the view of the mountains from the pool is incredible. Eric, the host, was available throughout our stay to help us with anything we needed; he even let us check into the house a couple of hours early. If I were to return to Tepoztlán, this would definitely be the house I would rent again.

Abraham
Excellent, 4 years ago
The house is amazing, its crew very friendly, the spectacular location!

Fernando
Excellent, 4 years ago
Both the property and the hospitality provided by the host exceeded all our expectations, it is worth living the experience of staying at Eric's property.